UNIVERSITY OF CONNECTICUT LIBRARIES

Evening and Weekend Supervising Librarian

University Librarian I (UCP 5)

 

Job Summary

Under the general direction of the CiRCA Team Leader, the incumbent is a member of the CiRCA Team and is responsible for a variety of tasks related to student supervision, direct customer service and operational functions at the Babbidge Information Desk during evenings and weekends.  The incumbent provides direct information, instruction and basic reference services to patrons at the Information Desk.  The incumbent is responsible for developing and maintaining web pages for CiRCA and Access Services on the Library’s website and intranet, respectively.  The incumbent is responsible for the hiring, training and supervision of approximately 40 student employees who provide coverage at the Information Desk and other area duties including student budget planning, management, and reporting. Evening and weekend hours are required.

 

Minimum Qualifications

1.      A graduate degree in Library or Information Science from a program accredited by the American Library Association to be completed no later than September 1, 2008.

2.      One or more years of related experience in student supervision.

3.      One or more years of related experience in Circulation.

4.      Ability to instruct and train individuals and groups.

5.      Excellent communication skills.

6.      Ability to work effectively with library users.

7.      Demonstrated organizational skills.

8.      Familiarity with the Microsoft Office suite of products or a similar software application.

9.      Demonstrated knowledge of Internet, current technology and software.

 

Preferred Qualifications

10.  Demonstrated Web authoring and editing skills.

11.  Experience working with library security.

12.  Knowledge of integrated library systems, preferably the Endeavor Voyager ILS.

13.  Experience with course management software, preferably WebCT Vista.

14.Basic knowledge of U.S. Copyright Law and how it relates to library functions and users.

15. Demonstrated ability to work successfully in a team-based environment.

 

University Setting: The University of Connecticut, established in 1881, is a Carnegie Research I University. It was recently cited as one of the top 20 public national universities and is engaged in an ambitious twenty-year $2.3 billion campus building project. The main campus, situated in Storrs on 3100 acres of woodlands and rolling hills, is located approximately 30 miles from Hartford, the state capital, and midway between Boston and New York City. There are approximately 25,000 students system-wide.

 

University Libraries: The University of Connecticut Libraries, members of the Association of Research Libraries, the Boston Library Consortium, and the Center for Research Libraries is a technologically advanced library and the exciting center of intellectual life on campus. The Libraries is organized in a team-based structure to engage more fully its ongoing strategic programs. These include: developing strong partnerships with academic departments and key organizations on campus; shaping user services through data collection and user feedback; providing desktop access to full-text, current awareness, and database information resources system-wide; and building and preserving research collections of excellence. This dynamic organization offers creative, motivated, and service-oriented individuals exceptional opportunities for growth and learning.

 

Compensation: Salary is commensurate with experience. University benefits include 22 paid vacation days/year, 12 paid State holidays, health and retirement plans, and tuition reimbursement.

 

For more information about the University of Connecticut, the University Libraries or for a complete position description, please visit our web page at http://www.lib.uconn.edu/about/recruitment. 

 

Application Procedures:  Submit a letter of application, resume and the names, address, and telephone numbers of three professional references to: Marian Farley, Assistant Vice Provost for University Libraries, University of Connecticut Libraries, 369 Fairfield Way, Unit 2005A, Storrs, CT 06269-2005.  Screening will begin immediately and continue the position is filled. (Search #2008577)

 

The University of Connecticut encourages applications from under-represented groups including minorities, women and people with disabilities.

 

UNIVERSITY OF CONNECTICUT LIBRARIES

 

JOB DESCRIPTION

 

Area:                          Access Services

Title:                           Evening & Weekend Supervising Librarian

Rank:                         University Librarian I

Salary Group:            UCP V

Job Summary

 

Under the general direction of the CiRCA Team Leader, the incumbent is a member of the CiRCA Team and is responsible for a variety of tasks related to student supervision, direct customer service and operational functions at the Babbidge Information Desk during evenings and weekends.  The incumbent provides direct information, instruction and basic reference services to patrons at the Information Desk.  The incumbent is responsible for developing and maintaining web pages for CiRCA and Access Services on the Library’s website and intranet, respectively.  The incumbent is responsible for the hiring, training and supervision of approximately 40 student employees who provide coverage at the Information Desk and other area duties including student budget planning, management, and reporting.

Evening and weekend hours are required.

 

Major Duties and Responsibilities

 

Work Schedule

·    Academic semesters

§  1:00 pm – 9:00 pm Sun-Thurs

·    Summer session

§  1:00 pm – 9:00 pm Mon-Thurs

§  9:00 am – 5:00 pm Fri

·         Intercessions and Breaks

§  9:00 am – 5:00 pm Mon-Fri

 

Customer Service

·         Works at the main Babbidge Information Desk 10 – 15 hours/week, assisting users with circulation, information and security-related transactions.  (SEE WORK SCHEDULE.)

·         Conducts reference interviews with patrons to determine the nature and scope of resource needs and aids the patron in locating and acquiring needed resources.

·         Instructs patrons in the use of various library resources and discovery tools, including online databases, reference materials and course management software.

·         Assists in the resolution of customer service problems encountered at the Information Desk and provides student employees direction in making exceptions to policy or procedure as necessary.

·         Covers the Information Desk in the absence of scheduled student staff during his/her regular schedule.

 

·         Provides immediate assistance to student employees during regular shift, “on call” to desk students during that time.

·         Performs a variety of other duties directly related to Access Services user service functions.

 

Coordination/Communication

 

  • Maintains a current knowledge of policies, procedures and processes of library areas and university offices interfacing with those of Access Services Maintains a current knowledge of policies, procedures and processes of library areas and university offices interfacing with those of Access Services
  • Maintains current knowledge of Circulation, Reserve and Collections Access Library operations.

·         Notifies staff and/or patrons of public service information related to services and building access, as appropriate.

·         Works closely with library Building & Grounds officers during evening and weekend hours.

·         Participates in formulating Access Services policy and procedures by identifying problems and proposing solutions, particularly in areas of responsibility or expertise

·         Collaborates with the CiRCA Team Leader and CiRCA Team Members to provide appropriate desk coverage and to define and implement changes to student worker responsibilities as circulation systems and conditions evolve.

·         Takes a lead role in the creation and maintenance of Information Desk procedural and policy manual.

 

Planning and Management

  • Manages the student staff of the Information Desk, coordinates student issues with the Reserves Processing Coordinator and the Collections Access Coordinator. 
  • Plans and justifies expenditure of student budget for the Information Desk and Discharge functions.
  • Maintains ongoing overview of the status of the budget to ensure adequate desk and off-desk student coverage.
  • Plans and maintains weekly student employee schedules, including holidays, intercessions, breaks, and exam periods.
  • Is a member of the Library’s Emergency Preparedness Team.

 

Supervision and Training

·         Interviews, hires, schedules, evaluates, promotes, and terminates as necessary student employees each semester.

·         Prepares student employee job descriptions and ensures consistent supervision and training for student employees.

·         Develops and maintains student employee training materials and procedural documentation related to Information Desk and related functions, including creating modules in HuskyCT or other appropriate hard copy or virtual locations.

 

 

Web Development

  • Creates and maintains CiRCA web pages on Library's server.
  • Collaborates with Reserve staff in creatining and maintaining web pages for Reserve services.
  • Maintains the Access Services pages on the Libraries’ staff intranet.  Periodically assesses the structure and organization and implements revisions as necessary.

 

Technical/Operational

·         Troubleshoots and resolves functional problems related to the Voyager ILS Circulation module and the Checkpoint ILS, where possible.  Refers more complex problems to the appropriate desk and/or staff members for resolution.

·         Initiates appropriate off-line or manual circulation procedures in response to automated systems problems or failures. 

·         Maintains familiarity with HuskyCT or other software used in training student workers, resolving any operational issues. 

 

Teamwork

  • Participates in CiRCA Team planning and goal setting and assumes a leadership role as appropriate.
  • Takes the lead in locating student employees to cover the service desk when scheduled students are unavailable.
  • Works with the Document Delivery/Interlibrary Loan and Collections Access on interrelated issues.
  • Works with the Reserve Services Coordinator on interrelated service issues.
  • Works with the security team on issues relating to building and patron security.
  • Participates in Access Services area meetings and contributes to the annual area goal setting process.
  • May participate on library and cross-functional teams.

 

Professional Development

  • Develops and maintains a clear understanding of the issues impacting libraries, especially those involving the use of technology to enhance delivery of information and continually strives to anticipate user needs.
  • Maintains membership in appropriate professional associations and contributes to the activities of these groups.
  • Acquires training to develop work-related skills and attends professional programs to enhance perspective and job performance.
  • Serves on library and other professional committees as appropriate and as time permits.

 

Required Qualifications

10.  A graduate degree in Library or Information Science from a program accredited by the American Library Association to be completed no later than September 1, 2008.

11.  One or more years of related experience in student supervision.

12.  One or more years of related experience in Circulation.

13.  Ability to instruct and train individuals and groups.

14.  Excellent communication skills.

15.  Ability to work effectively with library users.

16.  Demonstrated organizational skills.

17.  Familiarity with the Microsoft Office suite of products or a similar software application.

18.  Demonstrated knowledge of Internet, current technology and software.

 

Preferred Qualifications

14.  Demonstrated Web authoring and editing skills.

15.  Experience working with library security.

16.  Knowledge of integrated library systems, preferably the Endeavor Voyager ILS.

17.  Experience with course management software, preferably WebCT Vista.

18.  Basic knowledge of U.S. Copyright Law and how it relates to library functions and users.

19.  Demonstrated ability to work successfully in a team-based environment.