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PUBLICATIONS
2006-2010
Organizational
and Strategic Alignment for Academic Libraries
Aligning Library Strategy and Structure With the Campus Academic Plan: A Case Study
Review of the book, Library Assessment in Higher Education by Joseph R. Matthews
Assessing the Value and Impact of Digital Content
2001 - 2005
Measuring the Impact of
Networked Electronic Service (MINES): The North American Experience
Harnessing Accounting Theory
1996 - 2000
Performing a Library Cost Analysis Study
Recovering Academic Library Expenses
Beyond Shared Leadership
Changing Management Roles
User Satisfaction White Paper
The Cost of Quality
1990 - 1995
Organizational Assessment: An Academic Library Case Study
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