=========================================================================
Date: Sun, 2 Apr 2000 17:08:20 -0500
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Re: CLIOREQUEST & OCLC MF
Comments: cc: "Carter,Judith"
In-Reply-To: <38E3CE99.78E2DBDC@cmich.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 05:00 PM 3/30/00 -0500, Pat Barbour
wrote:
>Hello Everyone,
> We just started using ClioRequest and have most of the
>up-front bugs worked out.
>When the requests are transferred out of ClioRequest, they go
>into Clio with Ill#'s of zero (0) and those sent to lenders go
>into OCLC and appear in the Direct Produced message file. At
>this point they are at a Pending or In Process status.
>When we download this category into Clio, they overlay the zero
>records and replace the zero with the assigned ILL#. This is all
>Good!
>However---
> The message file category of Direct Produced is now gone from
>OCLC and the records that were there are not in any of the other
>categories (In Process, Pending, etc.). The records are in OCLC
>and you can bring them up by the ILL#.
> Finally-- Here's the question!
>Should the fact that they are not in any of the other categories
>alarm me? Are we doing the right thing in downloading the Direct
>Produced?
I believe that this is correct behavior on the part of OCLC. When you
download the Direct Produce category they disappear because you downloaded
them. They will re-appear in your message files as Shipped or Unfilled at
some later time. (Judith confirm?)
You are doing the right thing by downloading them.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Sun, 2 Apr 2000 17:27:42 -0500
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Re: Clock question
In-Reply-To:
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 10:17 AM 3/31/00 -0500, Tina Maresco wrote:
>When I click the "get new requests" button on the lending side of CLIO to
>get the day's pending that I just downloaded from the microenhancer, the
>session time is about 3 hours earlier than the real time. How can I adjust
>this "clock". Do I have to set the correct time in the microenhancer? How
>do I do that? I just want the session time to reflect the true time of day
>here.
There is a discepancy between the method used by ILLME and Clio for
converting time of day. This happens to result in a 3 hour difference for
those in the East.
We will provide a means of correcting this offset in the near future.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Sun, 2 Apr 2000 18:05:39 -0500
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Deadline approaching!
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
To the list,
ILLME 1.0 will cease to work on April 9th. If you are a Clio user, Clio
2.0 is required to operate with ILLME 2.0.
There are still a small number of our customers who have not requested the
upgrade to Clio 2.0. If your current budget does not allow you to purchase
this upgrade at this time, we can arrange to receive payment later.
Please contact us as soon as possible.
All of the orders that we have received have been shipped as of 4/3/00.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Mon, 3 Apr 2000 09:31:20 -0400
Reply-To: Dorothy Porterfield
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Re: CLIOREQUEST & OCLC MF
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Larry wrote:
"I believe that this is correct behavior on the part of OCLC. When you
download the Direct Produce category they disappear because you downloaded
them. They will re-appear in your message files as Shipped or Unfilled at
some later time. (Judith confirm?)"
I would just caveat this to say that if you are set up so that your patrons
can use the Direct Request feature in OCLC, you might want to check on OCLC
to see if there are any in the Direct Produced category that you have not
seen before you download them through ILLME into CLIO. This is only if you
keep a paper copy on hand until the item arrives. Otherwise, the record
"disappears" into your database and you might not know about it until the
item arrives and you go to get the paperwork and can't find it. Of course,
if you are paperless, "go for it." I usually do a quick check of Direct
Produced before I download and print screen for any nonmediated requests
that are in that category because I still keep the paper request files.
I apologize if this is unclear. These time changes are murder for the
first few days and I don't have enough caffeine in my veins yet.
Dee
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan /Murray Library
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Mon, 3 Apr 2000 15:50:16 -0400
Reply-To: "Carter,Judith"
Sender: ILL Records Management Software User's Group
From: "Carter,Judith"
Subject: Re: CLIOREQUEST & OCLC MF
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
It is correct that when you download the Direct Produced and Online Produced
message file categories using ILL ME Ver 2, they are 'removed' from the
category so that everytime you download, you are getting new records. You
can choose to print these, your borrowing records, when you download them
just like any other message file category. The next time any of these
borrowing records will appear to you will be when they are updated to
Shipped, Conditional, Retry, Expired or Unfilled. They do not show in
Pending or In Process because those are records coming to you as a lender.
The only records in the Direct Produced category will be those that passed
through the ILL Direct Request and were produced by the system unmediated by
any staff. Any requests that come in to Review and are produced are
displayed in the Online Produced message file category.
There is another report available on records processed using ILL Direct
Request (IDR). It is an electronic report called the "OCLC ILL Direct
Request Reports" and may be downloaded from the Product Services Web page.
You do not have to sign up for it, it is automatically created when you use
IDR. The report is generated daily and retained for 14 calendar days.
Judith Carter
OCLC ILL Product Manager
CarterJ@oclc.org
-----Original Message-----
From: Dorothy Porterfield [mailto:dporterf@MESSIAH.EDU]
Sent: Monday, April 03, 2000 9:31 AM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: Re: [CLIO] CLIOREQUEST & OCLC MF
Larry wrote:
"I believe that this is correct behavior on the part of OCLC. When you
download the Direct Produce category they disappear because you downloaded
them. They will re-appear in your message files as Shipped or Unfilled at
some later time. (Judith confirm?)"
I would just caveat this to say that if you are set up so that your patrons
can use the Direct Request feature in OCLC, you might want to check on OCLC
to see if there are any in the Direct Produced category that you have not
seen before you download them through ILLME into CLIO. This is only if you
keep a paper copy on hand until the item arrives. Otherwise, the record
"disappears" into your database and you might not know about it until the
item arrives and you go to get the paperwork and can't find it. Of course,
if you are paperless, "go for it." I usually do a quick check of Direct
Produced before I download and print screen for any nonmediated requests
that are in that category because I still keep the paper request files.
I apologize if this is unclear. These time changes are murder for the
first few days and I don't have enough caffeine in my veins yet.
Dee
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan /Murray Library
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Mon, 3 Apr 2000 16:48:50 -0600
Reply-To: gheidema@tiu.edu
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Invalid use of Null
Dear list,
I have been having problems with sending renewal requests to the
Microenhancer. I just sent 4 renewal requests and none of them
uploaded to the Microenhancer. The error message is "invalid use
of null." I saw a post last week saying that this is because there
must be a date in the Requested due date box. But I have been
putting in dates! I use either 28, 30 or 42 (which ever puts the date
closest to 28 days after the current due date).
Please help!
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Mon, 3 Apr 2000 15:37:51 -0700
Reply-To: Debra Sparber
Sender: ILL Records Management Software User's Group
From: Debra Sparber
Organization: Oregon State Library
Subject: troublesome records
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I have two recurring problems/annoyances
that I hope someone can help me take
care of.
1. Clio keeps printing out second recall
notices for a couple of items that have
actually been returned. Clio status is
returned but the OCLC status is
"recalled." The transaction has been
completed on OCLC so the original record
no longer exists. The OCLC status on
Clio can't be edited. Short of deleting
the record, how can I get the notices to
stop printing?
2. Not all lending libraries send out
invoices in a timely way. Some invoices
come 6-7 months after the material is
supplied and the records updated on
CLIO. Many records are archived before
the invoice arrives and can't
subsequently be updated to reflect the
amount paid on the invoice. How do other
libraries handle these "rogue" records?
Do I need to (gulp) start keeping a
paper file of the pesky little critters?
Any insight that can be provided will be
gratefully considered.
--
Debra Sparber
Document Delivery Coordinator
Oregon State Library
(503) 378-4498 ext. 247
debra.l.sparber@state.or.us
=========================================================================
Date: Mon, 3 Apr 2000 19:42:16 -0400
Reply-To: "Stephen N. Bustamante"
Sender: ILL Records Management Software User's Group
From: "Stephen N. Bustamante"
Subject: Re: Invalid use of Null
Comments: To: Gail Heideman
In-Reply-To: <200004032148.QAA29022@camelot.trin.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Hi Gail,
This happened to us. Larry gave us a solution that worked. I've
pasted it below.
----------- Larry wrote --------
Go to Bor Search screen and search for entries with
OCLCStatus=RenewalRequest. Hopefully there will not ge a huge number of
them. Check each one on the Details screen and see what the
'RenewalRequestDate' is. If any have a blank entry, click Edit and change
it to a date, like 4/30/2000.
Steve
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
Mr. Stephen Bustamante snbus@conncoll.edu
Interlibrary Loan OCLC Symbol: CTL
Information Services NUC:CtNec
Connecticut College 860-439-2667 Office
Charles E. Shain Library 860-439-2871 Fax
270 Mohegan Avenue Ariel: 136.244.160.14
New London, CT 06320-4196
On Mon, 3 Apr 2000, Gail Heideman wrote:
> Dear list,
>
> I have been having problems with sending renewal requests to the
> Microenhancer. I just sent 4 renewal requests and none of them
> uploaded to the Microenhancer. The error message is "invalid use
> of null." I saw a post last week saying that this is because there
> must be a date in the Requested due date box. But I have been
> putting in dates! I use either 28, 30 or 42 (which ever puts the date
> closest to 28 days after the current due date).
>
> Please help!
>
>
> Gail Heideman
> Interlibrary Loan
> Rolfing Library
> 2065 Half Day Rd.
> Deerfield, IL 60015
> Voice:(847)317-4008
> FAX:(847)317-4012
> gheidema@tiu.edu
>
=========================================================================
Date: Mon, 3 Apr 2000 20:44:07 -0400
Reply-To: Anne Swann
Sender: ILL Records Management Software User's Group
From: Anne Swann
Subject: Re: Invalid use of Null
Comments: To: larry@cliosoftware.com
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Hi Larry,=20
We are still trying to archive our records. Thus far we have set the =
"maximum record locks per connection" to the largest allowable value on =
our Novell server setting. I believe we set it at 20,000.=20
Then I went into our borrowing records and brought up all of the renewal =
requests, (which we have been problems getting to load onto OCLC). I then =
changed the few (3? ) that had incomplete request dates.=20
I am now getting the error message "Error in Archive button click 3624 =
couldn't read the record, currently locked by another user."
But there are no other users on the network.=20
Anne Swann
Thorndike Library
College of the Atlantic
Bar Harbor, ME 04609
=========================================================================
Date: Tue, 4 Apr 2000 12:53:01 -0400
Reply-To: Beth Coogan
Sender: ILL Records Management Software User's Group
From: Beth Coogan
Subject: Error message
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi all,
Frequently, since we installed Clio 2b, when we are updating records, we
get the message:
"Couldn't save: Currently locked by user 'Admin' on machine 'STAFF3'
Anyone know what this means?
Beth Coogan
Elizabeth C. Coogan
Sr. Library Associ.Specialist
Interlibrary Loan
Brown University
Providence, RI 02912
Elizabeth_Coogan@brown.edu
=========================================================================
Date: Tue, 4 Apr 2000 15:05:33 -0400
Reply-To: Dylan Klempner
Sender: ILL Records Management Software User's Group
From: Dylan Klempner
Subject: Overdues
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi Everyone,
Does anyone have a quick way of finding long overdue patrons on Clio? Our
staff would like to freeze patron's circulation records who've been sent a
second overdue notice. I only moved into this position a few months ago,
and don't know who's received 2nd overdues before then. Is there a
relatively painless way in Clio to find these long overdues?
Thanks,
=========================================================================
Date: Tue, 4 Apr 2000 14:52:22 -0500
Reply-To: Connie Moss
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: Re: Overdues
MIME-Version: 1.0
Content-Type: text/plain
Try checking by going into SEARCH BORROWING REQUESTS
Make the first line read Due Date is earlier than *your date*
Click more choices and click and
Make the second line read CLIO Status equals RecLoan
Click more choices and click and
Make the third line Date Overdue Sent is earlier than *your date*
This should get you close -- we don't generate overdues through CLIO so I'm
really fuzzy about how that third line should be configured.
Connie
> -----Original Message-----
> From: Dylan Klempner [SMTP:klempner@BRANDEIS.EDU]
> Sent: Tuesday, April 04, 2000 2:06 PM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: [CLIO] Overdues
>
> Hi Everyone,
> Does anyone have a quick way of finding long overdue patrons on Clio? Our
> staff would like to freeze patron's circulation records who've been sent a
> second overdue notice. I only moved into this position a few months ago,
> and don't know who's received 2nd overdues before then. Is there a
> relatively painless way in Clio to find these long overdues?
>
> Thanks,
=========================================================================
Date: Tue, 4 Apr 2000 18:44:53 -0400
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Clio 2.0 update status
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We have been concentrating on getting everyone an operable Clio 2.0 system
before the end of this week. The difficulties of this have been
exacerbated by the profusion of different existing Microsoft Office
environments and the incompatibilities discovered in the process of trying
work within them. I think we are closing the gap.
At this point we have delivered Clio 2.0 to over 500 libraries in 47
states, the District of Columbia and Hong Kong.
There are still a few customers who have not ordered the upgrade. We have
tried to contact everyone through this list and the ILL list. We have also
sent a number of messages directly to those 'among the missing' where we
have an email address. However, some addresses no longer work because of
staff changes or email server address changes.
Early next week we may receive a flurry of 'urgent orders' as the few
remaining customers discover that ILLME 1.0 no longer works.
After we deal with that influx of orders, if it occurs, we will turn our
attention to getting everyone up to a common version, probably 2.0b, and
then begin addressing areas of improvement.
Thank you for your patience and endurance.
Larry, Dorothy and Richard
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Tue, 4 Apr 2000 19:44:36 -0500
Reply-To: Charniel McDaniels
Sender: ILL Records Management Software User's Group
From: Charniel McDaniels
Subject: Re: Clio-Med
In-Reply-To: <4.2.0.58.19991209192353.009a5dd0@postoffice.brown.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Hi Bart,
I was wondering what you found out about CiloMed.
At 07:26 PM 12/9/99 -0500, you wrote:
>Hello,
>
>Has anyone heard any reviews of Clio-Med? Has anyone used it? I would
>appreciate any insight(s).
>
>
>Bart Hollingsworth
>Brown University
=========================================================================
Date: Wed, 5 Apr 2000 10:32:16 -0400
Reply-To: Regan Brumagen
Sender: ILL Records Management Software User's Group
From: Regan Brumagen
Subject: e-mail requests
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I've seen several postings regarding the error message in CLIO2 that
occurs when you are trying to send an e-mail request. The error message
reads as follows:
"Error in SaveRec: 2465: Clio: Version 2 can't find the field 'PATRON
ID'
referred to in your expression. You may have misspelled the field name,
or the
field may have been renamed or deleted."
Did anyone discover a reason for this error message or a fix I can try?
Thanks in advance.
--
Regan Brumagen
Reference Dept.
Hartwick College
Oneonta, NY 13820
brumagene@hartwick.edu
=========================================================================
Date: Thu, 6 Apr 2000 10:04:45 -0400
Reply-To: Kathy Britt
Sender: ILL Records Management Software User's Group
From: Kathy Britt
Subject: Printing Barcodes
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Is there a way to print barcodes in CLIO on the lending bookstraps and
when printing lending requests? Thanks!
--
Kathy Britt Email:
kbritt@emory.edu
Head of Lending Phone:
404-727-6860
Interlibrary Loan Office Fax:
404-727-0052
R. W. Woodruff Library ARIEL:
170.140.164.188
Atlanta, GA 30030 EMU/GAEG
=========================================================================
Date: Thu, 6 Apr 2000 13:46:23 -0500
Reply-To: Maureen Kennedy
Sender: ILL Records Management Software User's Group
From: Maureen Kennedy
Subject: missing records?
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Hi all!
We are currently using 2.0 and 2.0b. When I go to update my borrowing =
records to "received", many times the record is not there.=20
We don't have any sitting in "online produced" and we download all "online =
produced" several times a day.=20
So why are these records not making into CLIO?=20
The solution is easy enough - do a screen save of the OCLC record, but I'm =
just wondering, is it just us, and if so, any thoughts as to why this =
might be happening?
Thanks in advance for your help!
Maureen Kennedy
Interlibrary Loan
Indiana University - South Bend - I3U
ph. 219-237-4433
fax 219-237-4472
maurkenn@iusb.edu
=========================================================================
Date: Thu, 6 Apr 2000 14:03:13 -0500
Reply-To: Martha Swan
Sender: ILL Records Management Software User's Group
From: Martha Swan
Subject: Re: missing records?
Comments: To: Maureen Kennedy
In-Reply-To:
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
This happens to us too...hope there's an answer forthcoming!
Martha Swan J.D. Williams Library
Interlibrary Loan Librarian The University of Mississippi
E-Mail: ulswan@olemiss.edu University, MS 38677
Voice: (662) 915-7936
Fax: (662) 915-5453 OCLC MUM
Ariel: 130.74.92.32
On Thu, 6 Apr 2000, Maureen Kennedy wrote:
> Hi all!
>
> We are currently using 2.0 and 2.0b. When I go to update my borrowing records to "received", many times the record is not there.
>
> We don't have any sitting in "online produced" and we download all "online produced" several times a day.
>
> So why are these records not making into CLIO?
>
> The solution is easy enough - do a screen save of the OCLC record, but I'm just wondering, is it just us, and if so, any thoughts as to why this might be happening?
>
> Thanks in advance for your help!
>
> Maureen Kennedy
> Interlibrary Loan
> Indiana University - South Bend - I3U
> ph. 219-237-4433
> fax 219-237-4472
> maurkenn@iusb.edu
>
=========================================================================
Date: Thu, 6 Apr 2000 15:39:24 -0400
Reply-To: "Carter,Judith"
Sender: ILL Records Management Software User's Group
From: "Carter,Judith"
Subject: Status of ILL ME for Windows Ver 1 cutoff
Comments: To: ILL-L , PFW ,
LIBSOFT
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
According to our statistics, as of yesterday, Wed April 5, we still had 336
libraries using ILL ME for Windows Ver 1.0 to process almost 60,000
commands. That's really waiting until the last minute, folks.
On Sunday April 9, 2000 ILL ME for Windows Ver 1.0 will no longer function
with the OCLC ILL service. All users must migrate to ILL ME for Windows Ver
2.0 prior to April 9 to prevent an interruption to their processing.
As posted earlier:
On April 9, 2000, ILL ME for Windows Ver 1.0 software will cease to function
on the OCLC ILL service. This is not just an end of support for questions
about the product, but an end of functionality. As of that morning, users
who logon and try to download or update using ILL ME Ver 1 will be
automatically disconnected from the ILL service.
For Downloading, this disconnection will display as a Logoff error and the
Download Function Report will display the error message: "Download session
logged on but could not process requests." For Updating, a Logoff error
will display and the Update Function Report will show all updates in the
'Records Remaining' column and the Error Log will state: "No response from
Online System -> TIMED OUT."
All ILL ME users will need to be fully operational with ILL ME for Windows
Ver 2.0 by April 9, 2000 to avoid interruptions to their workflow. It is
recommended that you complete all ILL ME Ver 1.0 updating prior to
installing ILL ME Ver 2.0. The data files created by the two versions are
not compatible.
CLIO users may contact Perkins & Associates to inquire about CLIO Ver 2
which is compatible with ILL ME for Windows Ver 2.0.
ILL ME for Windows Ver 2.0 has been available at no charge for downloading
since September 7, 1999. It is also available at no charge on the OCLC
Access Suite Ver 3.0 CD-ROM. To download the software or to order the
Access Suite CD, please visit http://www.oclc.org/oclc/menu/me.htm
If you need any help migrating to the new version, contact your OCLC
Regional Network or the OCLC User & Network Support staff at 1-800-848-5800.
Thank you,
Judith Carter
OCLC ILL ME Product Manager
CarterJ@oclc.org
=========================================================================
Date: Thu, 6 Apr 2000 15:31:48 -0400
Reply-To: "Vick, Nancy"
Sender: ILL Records Management Software User's Group
From: "Vick, Nancy"
Subject: BOOK BANDS
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Larry,
After we loaded the new upgrade to CLIO on networked computers in
different departments, we lost some of the constant data for branches. In
particular when we print our lending book straps, we not longer get the info
on the top left side of the sheet (from the:) and at the bottom (return
to:). We are having to stamp our address in these two fields. The strange
thing is that on the top right hand side, it does give our address in the
return field just above the ship to field which we are using as an address
label for mailing. I've tried everything I can think of to get our address
back on the lending straps. Have you got any ideas that might help us?
Thanks!!
Nancy Vick
Interlibrary Loan Associate
Boatwright Memorial Library
University of Richmond
Richmond, VA 23173
nvick@richmond.edu
=========================================================================
Date: Fri, 7 Apr 2000 13:03:46 -0400
Reply-To: JCAYER@FAIR1.FAIRFIELD.EDU
Sender: ILL Records Management Software User's Group
From: John Cayer
Subject: ERROR PRINTING ALA FORM
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
Greetings
Perhaps this question has been handled previously on the listserv but I cannot
find an answer in my saved messages.
Trying to print an ALA borrowing request form for the first time since
installing Clio Version 2 I got this error message:
"ERROR IN PRINT CLICK 2501 THE OPENREPORT ACTION WAS CANCELLED"
Any help out there? I've tried backing out and around this but to no avail.
Regards,
John Cayer
ILS @ FAU
Fairfield University
Fairfield, CT 06430
203 254-4044 x2135
=========================================================================
Date: Fri, 7 Apr 2000 15:04:15 -0400
Reply-To: LYNCH@MYRIAD.MIDDLEBURY.EDU
Sender: ILL Records Management Software User's Group
From: Michael Lynch
Subject: Questions about ClioRequest
Greetings,
I have a few questions for thos of you out there who are using ClioRequest.
If you reply to me directly, I will summarize for the list.
1) Have any of you modified your web form so that users only have
to enter their demographic information (i.e., name, address, etc.)
one time?
2) Similarly, do any of you have a web form that makes certain fields
required (e.g., book title) or that provides a default for certain
fields (e.g., date not needed after)?
3) Are you using locally developed software to mail the form data to your
Clio account, or are you using the WebBot stuff that is in the form Larry
provides?
4) Any glitches in the automated transfer to OCLC?
5) Any other reactions to the product?
Many thanks,
Mike
_______________________________________________________________________________
Michael S. Lynch, Systems Librarian LYNCH@MYRIAD.MIDDLEBURY.EDU
Middlebury College Libraries (802) 443-5205
Middlebury, Vermont 05753 (802) 443-2074 (fax)
Where are we going? And why am I in this handbasket?
_______________________________________________________________________________
=========================================================================
Date: Mon, 10 Apr 2000 16:31:09 -0400
Reply-To: Mary Jones
Sender: ILL Records Management Software User's Group
From: Mary Jones
Subject: clio's time
In-Reply-To: <4.1.19990701165827.009a4670@mail1.dev-com.com>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
can anyone help?
this pm, i tried to move the download report into clio with an error
result. i noticed the clio session was set at 4 hrs. earlier than the
download report. finally savescreened each individual request and moved all
into clio by that method. our systems guru is out of town for the week!!
can anyone out there tell me how to set clio's clock to read these sessions.
****************************************************
Mary M. Jones/ILL Associate
GCSU - Russell Library
CBX 043
Milledgeville, GA 31061
V 912 445-4047 F 912445-2946 Ariel 168.16.202.83
mjones@mail.gcsu.edu
****************************************************
Georgia's Public Liberal Arts University
=========================================================================
Date: Tue, 11 Apr 2000 08:34:23 -0600
Reply-To: gheidema@tiu.edu
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Re: Questions about ClioRequest
In-Reply-To: <000407150415.5e6df@myriad.middlebury.edu>
I have a question about Clio Request also.
How does Clio Request put ILL request into OCLC Passport? Do
they go automatically or do they have to be uploaded into
Passport?
Also, once the requests are in OCLC Passport are they put in a
review file? Or do they go directly if they fit a Direct Request
profile?
Thanks for you help,
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Tue, 11 Apr 2000 09:14:13 -0600
Reply-To: "Buckley, Julie"
Sender: ILL Records Management Software User's Group
From: "Buckley, Julie"
Subject: Re: Questions about ClioRequest
Comments: To: gheidema@tiu.edu
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
ClioRequest:
we are starting to use ClioRequest (CR). I have sent the webform from
cliosoftware a few times, but CR has not grabbed it like it should have. I
have not had a chance to take a close look at the problem yet. Maybe the
fields in the form provided in the sample form don't match the form in CR. I
don't think it is an e-mail problem. The form is sent correctly to the
e-mail box.
However, there is one thing that CR does beautifully: You can order books
offline through MANUAL ENTRY if you have the OCLC #. It uses the profiles
and holdingspaths already set up for FSILL (ILL through FirstSearch). It
works great: you enter title, patron name, status, and OCLC # and check
"Direct to Profile". You go to SUMMARY and SEND. ClioRequest logs on the
OCLC and places the order. The order shows up in the Direct Request category
in message file.
Julie Buckley
mailto:jbuckley@mtech.edu
Montana Tech - Library (MZJ) Voice (406) 496-4222
1300 W Park St Fax (406) 496-4133
Butte Montana 59701 USA
-----Original Message-----
From: Gail Heideman [mailto:gheidema@TIU.EDU]
Sent: Tuesday, April 11, 2000 8:34 AM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: Re: [CLIO] Questions about ClioRequest
I have a question about Clio Request also.
How does Clio Request put ILL request into OCLC Passport? Do
they go automatically or do they have to be uploaded into
Passport?
Also, once the requests are in OCLC Passport are they put in a
review file? Or do they go directly if they fit a Direct Request
profile?
Thanks for you help,
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Wed, 12 Apr 2000 21:11:03 -0400
Reply-To: Anne Swann
Sender: ILL Records Management Software User's Group
From: Anne Swann
Subject: Re: Archiving error
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Well, we are still trying to archive.=20
We consistantly get an error message
"Error in Archive button click 3624 Couldn't read the record; currently =
locked by another user"
But there are no other users.=20
Any Ideas?=20
Thanks
Anne Swann
Thorndike Library
College of the Atlantic
Bar Harbor, ME 04609
=========================================================================
Date: Thu, 13 Apr 2000 10:10:02 -0400
Reply-To: Kathy Britt
Sender: ILL Records Management Software User's Group
From: Kathy Britt
Subject: Barcode printing on lending book bands
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Try as I might, I have not been able to figure out how to make the
barcode print on our lending book bands. I had just about decided that
it was not possible, but then today we received a book from GAT that had
a Clio produced book band with a barcode printed on it. So, my question
is, how do I make the bar code print on the lending book bands?
Thanks,
--
Kathy Britt Email:
kbritt@emory.edu
Head of Lending Phone:
404-727-6860
Interlibrary Loan Office Fax:
404-727-0052
R. W. Woodruff Library ARIEL:
170.140.164.188
Atlanta, GA 30030 EMU/GAEG
=========================================================================
Date: Thu, 13 Apr 2000 10:52:15 -0400
Reply-To: Shelia Gaines
Sender: ILL Records Management Software User's Group
From: Shelia Gaines
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Under the borrowing menu when we attempted to update to receive copy, we
get an error message that reads "The record for the library symbol has not
been updated by the borrowing library, would you like to update now?" Is
there another step in the borrowing proccess that we are leaving out?
Thanks,
Shelia Gaines
Access Services Librarian
Stephens-Burnett Memorial Library
Carson-Newman College
Jefferson City, TN 37760
865-471-3534 (Phone) 865-471-3450 (Fax)
=========================================================================
Date: Thu, 13 Apr 2000 16:37:42 -0400
Reply-To: MULVEY@HWS.EDU
Sender: ILL Records Management Software User's Group
From: Daniel Mulvey
Subject: Archiving question
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
Here's a dumb question about archiving and compacting. I've done this once
since acquiring Clio a short time ago and renamed the old database
cliodata.old and the new database cliodata.mdb - just as it says in the
manual.
My question is: when compacting a second time, should you still rename the
database cliodata.old? Will it write over the old one? Someone
recommended that I name it cliodata2.old so as not to lose data in the
first old file. Is this making any sense? Can anyone straigten me out?
Thanks!
Daniel J. Mulvey
Interlibrary Loan Coordinator
Warren Hunting Smith Library
Hobart and William Smith Colleges
Geneva, NY 14456
mulvey@hws.edu
315-781-3018
=========================================================================
Date: Fri, 14 Apr 2000 05:19:50 +0800
Reply-To: Christopher Adams
Sender: ILL Records Management Software User's Group
From: Christopher Adams
Subject: Re: Archiving question
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
When you compact your database, a new file is created called cliodata.new.
Rename the cliodata.mdb file whatever you want. It could be cliodata.old or
cliodata1.old or whatever. Then rename cliodata.new to cliodata.mdb. So, when
you compact again, another cliodata.new will be created and nothing will be
overwritten. It is not the cliodata.old file that is created each time.
--
Christopher Adams
Oregon State Library
503.378.4246
chris@opac.osl.state.or.us
Daniel Mulvey wrote:
> Here's a dumb question about archiving and compacting. I've done this once
> since acquiring Clio a short time ago and renamed the old database
> cliodata.old and the new database cliodata.mdb - just as it says in the
> manual.
>
> My question is: when compacting a second time, should you still rename the
> database cliodata.old? Will it write over the old one? Someone
> recommended that I name it cliodata2.old so as not to lose data in the
> first old file. Is this making any sense? Can anyone straigten me out?
> Thanks!
>
> Daniel J. Mulvey
> Interlibrary Loan Coordinator
> Warren Hunting Smith Library
> Hobart and William Smith Colleges
> Geneva, NY 14456
> mulvey@hws.edu
> 315-781-3018
=========================================================================
Date: Fri, 14 Apr 2000 10:57:50 -0400
Reply-To: Dorothy Porterfield
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Affiliations in the NAD
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Sorry to keep harping about this, but...
I'm finding that using CLIO to print off the incoming requests often
results in the affiliations not printing or only partway printing. I,
personally, have indicated LVIS in my borrowing notes field, because that
DOES print.
However, for all libraries that are not on my reciprocal list or whose
requests don't show LVIS on our forms, I go into the NAD. I'm finding that
quite a few libraries show an LVIS affiliation in their general NAD but not
in the Interlibrary Loan NAD (for those libraries that have more than one
record). It might behoove the ILL departments to make sure ALL of their
affiliations show in the ILL NAD. I hate the thought of requests getting
turned down because lending libraries don't have the time to check multiple
NADs.
Just a thought.
Dee Porterfield
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan /Murray Library
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Fri, 14 Apr 2000 15:23:28 -0400
Reply-To: "Goodrich, Elizabeth"
Sender: ILL Records Management Software User's Group
From: "Goodrich, Elizabeth"
Subject: Printing ALA form
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
We are trying to print an ALA form in Clio version 2 and we get this
message:
Error in print click 2501 The OpenReport action was cancelled.
You used a method of the DOCmd object to carry out an action in Visual
Basic, but then clicked cancel in a dialog box.
Fore example you used the Close method to close a changed form, then clicked
cancel in the dialog box that asks if
you want to save the changes you made to the form. We never did this. What
is happening and
how do we get an ALA form to print?
Sorry if this has been addressed before but, I didn't remember reading about
this particular message
previously. Thanks for any help you can offer.
Betty Goodrich
Interlibrary Loan Office
=========================================================================
Date: Mon, 17 Apr 2000 16:12:01 -0500
Reply-To: Melinda Sheffield <00mssheffiel@BSUVC.BSU.EDU>
Sender: ILL Records Management Software User's Group
From: Melinda Sheffield <00mssheffiel@BSUVC.BSU.EDU>
Organization: Ball State University Libraries
Subject: Help needed
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I am needing to add another response to the "no" reasons and have been
unsuccessful in doing so. Is there a way to do this in the new version
of CLIO? If so, I would appreciate any help with this. Thanks in
advance.
--
Melinda Sheffield
ILL Supervisor
Bracken Library
(765)285-1324
00mssheffiel@bsuvc.bsu.edu
=========================================================================
Date: Mon, 17 Apr 2000 16:47:07 -0500
Reply-To: "Leon, Lars E"
Sender: ILL Records Management Software User's Group
From: "Leon, Lars E"
Subject: Re: Help needed
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Sorry Melinda. You can't add new reasons for "no". Larry is using the
defined list according to the ILL ISO 10160/10161 standards. By following
these standards, Clio can communicate with other systems and tell them why
you can't supply.
Lars
-----Original Message-----
From: Melinda Sheffield [mailto:00mssheffiel@BSUVC.BSU.EDU]
Sent: Monday, April 17, 2000 4:12 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] Help needed
I am needing to add another response to the "no" reasons and have been
unsuccessful in doing so. Is there a way to do this in the new version
of CLIO? If so, I would appreciate any help with this. Thanks in
advance.
--
Melinda Sheffield
ILL Supervisor
Bracken Library
(765)285-1324
00mssheffiel@bsuvc.bsu.edu
=========================================================================
Date: Tue, 18 Apr 2000 07:34:10 -0400
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: Help needed
In-Reply-To: <5823BD992D67D3119F630008C7CF50FC02840C97@skylark.mail.ukan s.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 04:47 PM 4/17/00 -0500, Lars wrote:
>Sorry Melinda. You can't add new reasons for "no". Larry is using the
>defined list according to the ILL ISO 10160/10161 standards. By following
>these standards, Clio can communicate with other systems and tell them why
>you can't supply.
>
>Lars
>
>-----Original Message-----
>From: Melinda Sheffield [mailto:00mssheffiel@BSUVC.BSU.EDU]
>Sent: Monday, April 17, 2000 4:12 PM
>To: CLIO-L@UCONNVM.UConn.Edu
>Subject: [CLIO] Help needed
>I am needing to add another response to the "no" reasons and have been
>unsuccessful in doing so. Is there a way to do this in the new version
>of CLIO? If so, I would appreciate any help with this. Thanks in
>advance.
Lars' note above is correct. In particular, the system Clio 2.0 needs to
communicate with is Microenhancer 2.0. This program also uses this
standard set of 'Reasons', so Clio has to as well.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Tue, 18 Apr 2000 08:09:21 -0500
Reply-To: "Linderman, Kathleen"
Sender: ILL Records Management Software User's Group
From: "Linderman, Kathleen"
Subject: savescreen file
MIME-Version: 1.0
Content-Type: text/plain
I am having a problem with my savescreen file. For no apparent reason, the
file was moved from its directory path, and I cannot find it. This has
happened before, and I have been able to locate it by doing a "find file" --
and move it back, but now it is gone completely. I don't know why this has
happened or how to fix it. When i did my "find file" this time, I found a
couple of "screens" files, so I tried to copy and rename one, which works
once, but then the file reverts back to its previous format. This is really
strange. Does anyone out there ave any idea of what to do to fix this?
Thanks in advance --
Kate Linderman
Interlibrary Loan
University of Southern Indiana (ISE)
Evansville, IN
(812) 465-1683
=========================================================================
Date: Tue, 18 Apr 2000 09:17:57 -0400
Reply-To: robbin.ernest@DUKE.EDU
Sender: ILL Records Management Software User's Group
From: Robbin Ernest
Subject: Mailing Label Suggestions
Mime-Version: 1.0
Content-type: text/plain; charset=us-ascii
I'm looking for ideas to generate mailing labels preferably at the point of the
YES update in CLIO. Currently, we are printing bookstraps at this point.
However, the addresses appear to be coming from the NAD record and are often
unusable. We have also tried to print an invoice but we have the same problem
with incomplete address information (and yes the address information is correct
in the Library database).
If you have any suggestions, please respond to me off the list.
Thank you for your help!
Robbin Ernest
Head, Document Delivery Services
Duke University
robbin.ernest@duke.edu
=========================================================================
Date: Tue, 18 Apr 2000 09:39:38 -0500
Reply-To: Melinda Sheffield <00mssheffiel@BSUVC.BSU.EDU>
Sender: ILL Records Management Software User's Group
From: Melinda Sheffield <00mssheffiel@BSUVC.BSU.EDU>
Organization: Ball State University Libraries
Subject: Thanks!
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Thanks for your help with the reasons for "no" question I had. This
list is always a good source for answers or insight!
--
Melinda Sheffield
ILL Supervisor
Bracken Library
(765)285-1324
00mssheffiel@bsuvc.bsu.edu
=========================================================================
Date: Tue, 18 Apr 2000 11:18:59 -0700
Reply-To: Mike Albrecht
Sender: ILL Records Management Software User's Group
From: Mike Albrecht
Organization: Washington State University Libraries
Subject: Viewing Reasons for No in Borrowing?
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello all,
Well, we updated to ILL ME 2 and Clio 2 a couple of weeks ago and all
went pretty smooth - everything seems to be working. Haven't had a
chance to explore all of the new features in Clio yet, but hope to soon.
One thing I'm curious about: Is there any way in Clio to bring up a
borrowing request and see the history information, i.e., the reasons for
no that the potential lenders in the string responded with? If not,
this seems like it would be a pretty nice capability to have.
Thanks for any input,
Mike
--
Mike Albrecht
Interlibrary Loans, Holland Library
Washington State University
Pullman, WA 99164-5610
(509) 335-5517
(509) 335-0934 (FAX)
--------------------------------------
"... in circles 'round the Sun, doing rings around the Pole ..."
-- Gordon Lightfoot
"Stars appear and the shadows are a-fallin' ..."
-- Buddy Holly
'Tis the perception of the beautiful,
A fine extension of the faculties,
Platonic, universal, wonderful,
Drawn from the stars, and filtered through the skies,
Without which life would be extremely dull.
-- Lord Byron
=========================================================================
Date: Tue, 18 Apr 2000 15:34:23 -0400
Reply-To: Cheryl Lafountain
Sender: ILL Records Management Software User's Group
From: Cheryl Lafountain
Organization: SUNY Plattsburgh - Feinberg Library
Subject: Clio Invoicing
MIME-version: 1.0
Content-type: multipart/mixed; boundary="------------F44F0994F8EB9AEA227EC035"
This is a multi-part message in MIME format.
--------------F44F0994F8EB9AEA227EC035
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello - I would like to begin using the Billing part of Clio 2.0 to do
invoices. However, when I check under Lending - Billing and click on
Invoices - it says there are 266 and then it asks if I would like to
print them now. I would like to print certain invoices beginning at this
time. Is there a way I can specify a certain ILL # to print an invoice
on? Thank you.
Cheryl Lafountain
--------------F44F0994F8EB9AEA227EC035
Content-Type: text/x-vcard; charset=us-ascii;
name="cheryl.lafountain.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Cheryl Lafountain
Content-Disposition: attachment;
filename="cheryl.lafountain.vcf"
begin:vcard
n:;
x-mozilla-html:FALSE
adr:;;;;;;
version:2.1
end:vcard
--------------F44F0994F8EB9AEA227EC035--
=========================================================================
Date: Thu, 20 Apr 2000 08:54:14 -0400
Reply-To: kenneth huether
Sender: ILL Records Management Software User's Group
From: kenneth huether
Subject: Clio Problem
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Hello everyone,
Im Kenny from UMBC. We are having a huge problem with Clio. On
occasional book records (this only happens with YesLoan Books) we get an
error to the effect of the following:
Error in accept click 3821 (?) Currently locked by another user.
The problem is, no other users are using Clio at that time. I have tried
repairing the database and deleting the lock file and installing Clio
2.0c, but all of these have failed. Can anyone give me a solution? This
has been going on for almost a month now, and I have gotten only the three
above solutions over and over again. HELP!
--------------------------------------------------------------------------
Kenneth W. Huether (khueth1@umbc.edu)
IT Support Associate UMBC Library
"An intelligent person does not know all of the answers, but knows where
to find them"
--------------------------------------------------------------------------
=========================================================================
Date: Thu, 20 Apr 2000 09:54:29 -0400
Reply-To: robbin.ernest@DUKE.EDU
Sender: ILL Records Management Software User's Group
From: Robbin Ernest
Subject: Mailing Label help again
Mime-Version: 1.0
Content-type: text/plain; charset=us-ascii
Earlier this week I posted a message asking for suggestions on generating
mailing labels at the time of Yes update in CLIO. I have received 2 responses.
One I have at hand, thank you Toni, the other I accidentally deleted and can not
get back. Would you mind sending me another message, it sounded like your
friend had a great idea.
THANK YOU!
Robbin Ernest
Head, Document Delivery Services
Duke University
robbin.ernest@duke.edu
=========================================================================
Date: Thu, 20 Apr 2000 11:36:28 -0400
Reply-To: "Jean L. Cooper"
Sender: ILL Records Management Software User's Group
From: "Jean L. Cooper"
Organization: University of Virginia
Subject: problems with updating OCLC through CLIO
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello --
We are using CLIO v.2 here at UVa, and have just noticed a disturbing problem. We will update
the status of a request from WILL SUPPLY? to SHIPPED in CLIO and send the updates to the
ILLMEWINv.2. Then we update OCLC using ILLMEWIN, but the status is not changed in some records!
This seems to be random, but the occurrences seem to be increasing.
Has anyone run into this problem since starting with the new CLIO or ILLMEWIN software, and is
there a fix? Thanks, Jean
--
Jean L. Cooper, Assistant Director, Interlibrary Services
University of Virginia Library * Charlottesville, VA 22903
voice: 804-982-2743 * fax: 804-924-4337
email: jcooper@virginia.edu * Ariel: 128.143.166.41
VIVA Resource Sharing Website: http://viva.lib.virginia.edu/vivaill/vivaill.html
=========================================================================
Date: Thu, 20 Apr 2000 14:00:51 -0400
Reply-To: Charlotte Keys
Sender: ILL Records Management Software User's Group
From: Charlotte Keys
Organization: Tisch Library, Tufts University
Subject: latest version of CLIO?
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7BIT
We are running the initial release of CLIO v2.0
What is the latest build (a, b, c???) that we should be running? I
haven't been contacted about updating, but we've had many of the
problems cited here and others besides, and I would like to know that I
am running the latest build.
Thanks.
CK
-------------------------------------------------
Charlotte Keys mailto:charlotte.keys@tufts.edu
Asst Director for Systems 617.627.5194
Tisch Library
Tufts University
Medford MA 02139
=========================================================================
Date: Thu, 20 Apr 2000 14:17:17 -0400
Reply-To: Ann Ackerson
Sender: ILL Records Management Software User's Group
From: Ann Ackerson
Subject: Re: latest version of CLIO?
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
likewise at Colgate. Wasn't something going to speed up??
Ann Ackerson
Interlibrary Loan Borrowing
Colgate University
Hamilton, NY 13346
-----Original Message-----
From: Charlotte Keys [mailto:charlotte.keys@TUFTS.EDU]
Sent: Thursday, April 20, 2000 2:01 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] latest version of CLIO?
We are running the initial release of CLIO v2.0
What is the latest build (a, b, c???) that we should be running? I
haven't been contacted about updating, but we've had many of the
problems cited here and others besides, and I would like to know that I
am running the latest build.
Thanks.
CK
-------------------------------------------------
Charlotte Keys mailto:charlotte.keys@tufts.edu
Asst Director for Systems 617.627.5194
Tisch Library
Tufts University
Medford MA 02139
=========================================================================
Date: Thu, 20 Apr 2000 11:18:33 -0700
Reply-To: Linda Frederiksen
Sender: ILL Records Management Software User's Group
From: Linda Frederiksen
Subject: Re: latest version of CLIO?
Comments: To: Charlotte Keys
In-Reply-To: <38FF45D3.53FDB081@tufts.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
We just downloaded and installed 2.0c this week.
Linda Frederiksen
Access Services Librarian
Washington State University Vancouver - Library
14204 NE Salmon Creek Ave
Vancouver, WA 98686
Phone: (360) 546-9683
Fax: (360) 546-9039
Email: frederik@vancouver.wsu.edu
On Thu, 20 Apr 2000, Charlotte Keys wrote:
> We are running the initial release of CLIO v2.0
>
> What is the latest build (a, b, c???) that we should be running? I
> haven't been contacted about updating, but we've had many of the
> problems cited here and others besides, and I would like to know that I
> am running the latest build.
>
> Thanks.
> CK
> -------------------------------------------------
> Charlotte Keys mailto:charlotte.keys@tufts.edu
> Asst Director for Systems 617.627.5194
> Tisch Library
> Tufts University
> Medford MA 02139
>
=========================================================================
Date: Thu, 20 Apr 2000 14:35:31 -0400
Reply-To: dsharp@LEXMARK.COM
Sender: ILL Records Management Software User's Group
From: Debbie Sharp
Subject: Re: latest version of CLIO?
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Are we all supposed to download this new version? I haven't seen anything about
it on the listserv. If it makes Clio run faster I'll download it right now.
Debbie Sharp
Lexmark Information Center
---------------------- Forwarded by Debbie Sharp/Lex/Lexmark on 04/20/2000 02:32
PM ---------------------------
frederik%VANCOUVER.WSU.EDU@interlock.lexmark.com on 04/20/2000 02:18:33 PM
Please respond to frederik%VANCOUVER.WSU.EDU@interlock.lexmark.com
To: CLIO-L%UCONNVM.UConn.Edu@interlock.lexmark.com
cc: (bcc: Debbie Sharp/Lex/Lexmark)
Subject: Re: [CLIO] latest version of CLIO?
We just downloaded and installed 2.0c this week.
Linda Frederiksen
Access Services Librarian
Washington State University Vancouver - Library
14204 NE Salmon Creek Ave
Vancouver, WA 98686
Phone: (360) 546-9683
Fax: (360) 546-9039
Email: frederik@vancouver.wsu.edu
=========================================================================
Date: Thu, 20 Apr 2000 14:00:56 -0500
Reply-To: lynns@CREIGHTON.EDU
Sender: ILL Records Management Software User's Group
From: Lynn Schneiderman
Subject: Re: latest version of CLIO?
Comments: To: Charlotte Keys
In-Reply-To: <38FF45D3.53FDB081@tufts.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Right now, Larry and gang are working on an update. If you are having
problems contact him via email and he will tell you which update to
download. Right now he is just hitting those of us that have problems.
They are working on an update to release that will work for all.
(We are running on Clio 2.0g.)
Lynn Schneiderman
Creighton University
Reinert/Alumni Library - ILL
lynns@creighton.edu
On Thu,
20 Apr 2000, Charlotte Keys wrote:
> We are running the initial release of CLIO v2.0
>
> What is the latest build (a, b, c???) that we should be running? I
> haven't been contacted about updating, but we've had many of the
> problems cited here and others besides, and I would like to know that I
> am running the latest build.
>
> Thanks.
> CK
> -------------------------------------------------
> Charlotte Keys mailto:charlotte.keys@tufts.edu
> Asst Director for Systems 617.627.5194
> Tisch Library
> Tufts University
> Medford MA 02139
>
=========================================================================
Date: Thu, 20 Apr 2000 12:00:04 -0700
Reply-To: Linda Frederiksen
Sender: ILL Records Management Software User's Group
From: Linda Frederiksen
Subject: Re: latest version of CLIO?
Comments: To: Debbie Sharp
In-Reply-To: <200004201836.OAA12810@interlock2.lexmark.com>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
I haven't noticed that it's any faster, but it does include a field for
email addresses. Not sure what other improvements were made.
Linda Frederiksen
Access Services Librarian
Washington State University Vancouver - Library
14204 NE Salmon Creek Ave
Vancouver, WA 98686
Phone: (360) 546-9683
Fax: (360) 546-9039
Email: frederik@vancouver.wsu.edu
On Thu, 20 Apr 2000, Debbie Sharp wrote:
> Are we all supposed to download this new version? I haven't seen anything about
> it on the listserv. If it makes Clio run faster I'll download it right now.
>
> Debbie Sharp
> Lexmark Information Center
> ---------------------- Forwarded by Debbie Sharp/Lex/Lexmark on 04/20/2000 02:32
> PM ---------------------------
>
> frederik%VANCOUVER.WSU.EDU@interlock.lexmark.com on 04/20/2000 02:18:33 PM
>
> Please respond to frederik%VANCOUVER.WSU.EDU@interlock.lexmark.com
>
> To: CLIO-L%UCONNVM.UConn.Edu@interlock.lexmark.com
> cc: (bcc: Debbie Sharp/Lex/Lexmark)
> Subject: Re: [CLIO] latest version of CLIO?
>
>
>
> We just downloaded and installed 2.0c this week.
>
> Linda Frederiksen
> Access Services Librarian
> Washington State University Vancouver - Library
> 14204 NE Salmon Creek Ave
> Vancouver, WA 98686
> Phone: (360) 546-9683
> Fax: (360) 546-9039
> Email: frederik@vancouver.wsu.edu
>
=========================================================================
Date: Thu, 20 Apr 2000 15:26:01 EST
Reply-To: Jonathan Harwell
Sender: ILL Records Management Software User's Group
From: Jonathan Harwell
Organization: Berry College
Subject: Re: latest version of CLIO?
In-Reply-To:
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
I wish they would "hit" us. We've been stuck with a
dead-in-the-water Clio for months. As I've said here before, we've
tried new Clio CD's, new computers, new everything. We still can't
transfer lending requests from ME into Clio, and it's been quite a
while since we were able to get a response from the Clio gang on
this. We're hanging on to the hope that Endeavor's support folks
will be able to get it to work; however, from what I've heard from
people who attended the Endeavor meeting in Chicago last month, it
sounds like they'll still be relying on the handful of folks in New
Jersey for support for the ILL module formerly known as Clio.
Thanks for letting me vent.
Jonathan H. Harwell
Berry College
> Date: Thu, 20 Apr 2000 14:00:56 -0500
> Reply-to: lynns@CREIGHTON.EDU
> From: Lynn Schneiderman
> Subject: Re: [CLIO] latest version of CLIO?
> To: CLIO-L@UCONNVM.UConn.Edu
> Right now, Larry and gang are working on an update. If you are having
> problems contact him via email and he will tell you which update to
> download. Right now he is just hitting those of us that have problems.
> They are working on an update to release that will work for all.
> (We are running on Clio 2.0g.)
>
> Lynn Schneiderman
> Creighton University
> Reinert/Alumni Library - ILL
> lynns@creighton.edu
> On Thu,
> 20 Apr 2000, Charlotte Keys wrote:
>
> > We are running the initial release of CLIO v2.0
> >
> > What is the latest build (a, b, c???) that we should be running? I
> > haven't been contacted about updating, but we've had many of the
> > problems cited here and others besides, and I would like to know that I
> > am running the latest build.
> >
> > Thanks.
> > CK
> > -------------------------------------------------
> > Charlotte Keys mailto:charlotte.keys@tufts.edu
> > Asst Director for Systems 617.627.5194
> > Tisch Library
> > Tufts University
> > Medford MA 02139
> >
>
*******************
Jonathan H. Harwell, MLIS
Reference/Interlibrary Loan Librarian
Memorial Library
Berry College
Mount Berry, GA 30149
=========================================================================
Date: Thu, 20 Apr 2000 14:15:23 -0700
Reply-To: Michiko Francis
Sender: ILL Records Management Software User's Group
From: Michiko Francis
Subject: Re: latest version of CLIO?
Comments: To: Linda Frederiksen
In-Reply-To:
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Hmmmm?? I just installed 2.0b. Is 2.0c better, newer, and faster?
On Thu, 20 Apr
2000, Linda Frederiksen wrote:
> We just downloaded and installed 2.0c this week.
>
> Linda Frederiksen
> Access Services Librarian
> Washington State University Vancouver - Library
> 14204 NE Salmon Creek Ave
> Vancouver, WA 98686
> Phone: (360) 546-9683
> Fax: (360) 546-9039
> Email: frederik@vancouver.wsu.edu
>
> On Thu, 20 Apr 2000, Charlotte Keys wrote:
>
> > We are running the initial release of CLIO v2.0
> >
> > What is the latest build (a, b, c???) that we should be running? I
> > haven't been contacted about updating, but we've had many of the
> > problems cited here and others besides, and I would like to know that I
> > am running the latest build.
> >
> > Thanks.
> > CK
> > -------------------------------------------------
> > Charlotte Keys mailto:charlotte.keys@tufts.edu
> > Asst Director for Systems 617.627.5194
> > Tisch Library
> > Tufts University
> > Medford MA 02139
> >
>
Miko Francis
The Evergreen State College
Daniel J. Evans Library
Interlibrary Borrowing
2700 Evergreen Parkway NW
Olympia, WA 98505
Phone: 360-866-6000 x6499
Fax: 360-866-6688 Ariel: 192.211.20.49
e-mail: francism@elwha.evergreen.edu
=========================================================================
Date: Thu, 20 Apr 2000 14:25:12 -0700
Reply-To: Linda Frederiksen
Sender: ILL Records Management Software User's Group
From: Linda Frederiksen
Subject: Re: latest version of CLIO?
Comments: To: Michiko Francis
In-Reply-To:
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
You need to call Larry. The version of Clio that you download depends on
what version Access you're running.
--Linda
Linda Frederiksen
Access Services Librarian
Washington State University Vancouver - Library
14204 NE Salmon Creek Ave
Vancouver, WA 98686
Phone: (360) 546-9683
Fax: (360) 546-9039
Email: frederik@vancouver.wsu.edu
On Thu, 20 Apr 2000, Michiko Francis wrote:
> Hmmmm?? I just installed 2.0b. Is 2.0c better, newer, and faster?
>
>
> On Thu, 20 Apr
> 2000, Linda Frederiksen wrote:
>
> > We just downloaded and installed 2.0c this week.
> >
> > Linda Frederiksen
> > Access Services Librarian
> > Washington State University Vancouver - Library
> > 14204 NE Salmon Creek Ave
> > Vancouver, WA 98686
> > Phone: (360) 546-9683
> > Fax: (360) 546-9039
> > Email: frederik@vancouver.wsu.edu
> >
> > On Thu, 20 Apr 2000, Charlotte Keys wrote:
> >
> > > We are running the initial release of CLIO v2.0
> > >
> > > What is the latest build (a, b, c???) that we should be running? I
> > > haven't been contacted about updating, but we've had many of the
> > > problems cited here and others besides, and I would like to know that I
> > > am running the latest build.
> > >
> > > Thanks.
> > > CK
> > > -------------------------------------------------
> > > Charlotte Keys mailto:charlotte.keys@tufts.edu
> > > Asst Director for Systems 617.627.5194
> > > Tisch Library
> > > Tufts University
> > > Medford MA 02139
> > >
> >
>
> Miko Francis
> The Evergreen State College
> Daniel J. Evans Library
> Interlibrary Borrowing
> 2700 Evergreen Parkway NW
> Olympia, WA 98505
> Phone: 360-866-6000 x6499
> Fax: 360-866-6688 Ariel: 192.211.20.49
> e-mail: francism@elwha.evergreen.edu
>
>
=========================================================================
Date: Fri, 21 Apr 2000 08:33:12 -0400
Reply-To: Mary Jones
Sender: ILL Records Management Software User's Group
From: Mary Jones
Subject: CLIO'S SPEED
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
FYI:
to those unhappy with the response time in clio-you may want to try closing
down your desktop applications. we did, and the change in speed was nothing
short of miraculous. it's an inconvenience which, hopefully, will be soon
remedied. ALSO, we have found that if we have opened Clio, subsequently we
cannot print from other programs/applications. we must shut down the
computer, restart, print whatever is needed and THEN open Clio. all-very
inconvenient-but hopefully soon going into a folder marked "upgrade
glitches."
****************************************************
Mary Moore Jones/ILL Associate
GCSU - Russell Library
CBX 043
Milledgeville, GA 31061
V 912 445-4047 F 912445-2946 Ariel 168.16.202.83
mjones@mail.gcsu.edu
****************************************************
Georgia's Public Liberal Arts University
=========================================================================
Date: Fri, 21 Apr 2000 07:54:02 -0500
Reply-To: FinisterLynneD@EXCHANGE.UAMS.EDU
Sender: ILL Records Management Software User's Group
From: Lynne Finister
Subject: Re: latest version of CLIO?
MIME-Version: 1.0
Content-Type: text/plain
When we installed CLIO 2.0 version the computer would not run this
application due to the Microsoft Office software version we operate. So our
library installed 2.0b, what are the differences in 2.0c through 2.0g?
Lynne Finister
University of Arkansas for Medical Sciences
finisterlynned@exchange.uams.edu
> -----Original Message-----
> From: Linda Frederiksen [SMTP:frederik@VANCOUVER.WSU.EDU]
> Sent: Thursday, April 20, 2000 4:25 PM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: Re: [CLIO] latest version of CLIO?
>
> You need to call Larry. The version of Clio that you download depends on
> what version Access you're running.
>
> --Linda
>
> Linda Frederiksen
> Access Services Librarian
> Washington State University Vancouver - Library
> 14204 NE Salmon Creek Ave
> Vancouver, WA 98686
> Phone: (360) 546-9683
> Fax: (360) 546-9039
>
=========================================================================
Date: Fri, 21 Apr 2000 10:42:18 -0400
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Version confusion
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hello,
First, let's get the versions straight.
2.0 - original release. Slow, some bugs reported.
2.0a - a little faster, some bugs fixed. Works only with service release 1
for Access97 or on computers that do not have Access97 installed. Works
for most in that category.
2.0b - same code as a. Works with service release 2. Works for most in
that category.
2.0c - same code as a. Requires that Access97 (either service release 1 or
2 or none) be installed on any machine where it is run. As far as we know,
works for everybody in that category.
2.0d - fixes for locking problems recently reported. In test, not yet
released to anybody.
There are no other versions. (2.0g mentioned in a message must have been a
typo.)
2.0d is the version that we hope to get everybody up to as soon as we can.
If you are having difficulty and believe one of these versions might help,
please send me email (dotty@cliosoftware.com) and I will send instructions
for downloading. (Tell me what version of Clio you currently have, and
what version of Access, including service release, is running on your
machines.)
----
OK, now the speed problem.
The amount of memory on your computer is a factor. More is always better.
The suggestion to close other applications that are running is a good one.
Try it and see if it helps. If it does, think about "what you really need"
versus "what you like" to have running. Remember that each operation in
Clio, like updating a record, may be slowed down by what else is running.
If you use another app frequently while you are using Clio, then it may be
worth it. However, if you only use another app once in a while, you may be
willing to wait the few seconds that it takes to load it when you need it
in order that the Clio updating not be further slowed down.
It is an individual decision - no two sites are alike - there is no one
answer for everyone. Your work flow determines the best answer for you.
Just be aware that you pay for the convenience of having everything just a
click away. You may not chose to pay the price. Or maybe you are willing
to pay the price. It's up to you.
We are testing with a few sites another idea that might speed things up.
It involves changing the Clio database itself from a 16 bit dB to a 32 bit
dB. We are not ready to recommend this to everyone yet. There are also
improvements to the code which reads the ILLME file which will be
implemented at some point. I mention these so that you will know that we
are trying everything we can think of.
Dorothy Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Fri, 21 Apr 2000 14:08:55 -0400
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Speed tips
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
Thanks to all who responded privately off the list. It's encouraging to
know that Clio is working well in many places.
Two hints for speed improvements were mentioned - both have been sent to
the list previously, but may need to be repeated.
1. Make sure your virus protector is turned off (or disabled)! It makes a
world of difference
in several installations.
2. Try compacting the database occasionally. Some folks find that the
slowness disappeared. (This is a suggestion for anyone who hasn't compacted
recently and has been running for awhile.)
Larry and Dorothy Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Fri, 21 Apr 2000 16:56:15 -0500
Reply-To: FinisterLynneD@EXCHANGE.UAMS.EDU
Sender: ILL Records Management Software User's Group
From: Lynne Finister
Subject: Help with a spelling problem
MIME-Version: 1.0
Content-Type: text/plain
Good Friday to everyone. Our CLIO system is 2.0b and we have not had this
problem before. Updating the items received and needed to update University
of Texas Southwest - OCLC symbol IHS. Everytime we type IHS it converts to
HIS and get the following message:
Text you entered isn't an item in the list. Select an item from the
list, or enter text that matches one of the listed item.
I have turned the spell check off in Access and Word (I think). Any other
suggestions???
Thank you.
Lynne Finister
University of Arkansas for Medical Sciences
finisterlynned@exchange.uams.edu
=========================================================================
Date: Fri, 21 Apr 2000 17:20:47 -0500
Reply-To: Connie Moss
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: FW: [CLIO] Help with a spelling problem
Comments: To: Leona Taylor ,
Monica Bursey ,
Sandra DuBose ,
Shannon Badgett ,
Sonja Hayes ,
Sylvia Aguillon
MIME-Version: 1.0
Content-Type: text/plain
Deja vu... this happened here too....
Connie Moss, Manager
Interlibrary Loan (IGA)
Dallas Public Library
v: 214 670 1748
f: 214 670 1752
cmoss@lib.ci.dallas.tx.us
> -----Original Message-----
> From: Lynne Finister [SMTP:FinisterLynneD@EXCHANGE.UAMS.EDU]
> Sent: Friday, April 21, 2000 4:56 PM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: [CLIO] Help with a spelling problem
>
> Good Friday to everyone. Our CLIO system is 2.0b and we have not had this
> problem before. Updating the items received and needed to update
> University
> of Texas Southwest - OCLC symbol IHS. Everytime we type IHS it converts to
> HIS and get the following message:
>
> Text you entered isn't an item in the list. Select an item from
> the
> list, or enter text that matches one of the listed item.
>
> I have turned the spell check off in Access and Word (I think). Any other
> suggestions???
>
> Thank you.
>
> Lynne Finister
> University of Arkansas for Medical Sciences
> finisterlynned@exchange.uams.edu
=========================================================================
Date: Mon, 24 Apr 2000 10:18:05 -0500
Reply-To: Heather Perkins
Sender: ILL Records Management Software User's Group
From: Heather Perkins
Subject: Re: FW: [CLIO] Help with a spelling problem
Comments: To: CMOSS@LIB.CI.DALLAS.TX.US
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
It happens to me too...all the time. I'm at IHS! To correct the problem, =
if you can, turn off the "replace as you type" feature in Access 97. =
You'll find it under "Autocorrect".
Heather Perkins, Assistant Manager
Document Delivery Services
UT Southwestern Medical Center Library
OCLC: IHS Docline: TSW
Phone: 214.648.2006
email: Heather.Perkins@email.swmed.edu
>>> Connie Moss 4/21/00 5:20:47 PM >>>
Deja vu... this happened here too....
Connie Moss, Manager
Interlibrary Loan (IGA)
Dallas Public Library
v: 214 670 1748
f: 214 670 1752
cmoss@lib.ci.dallas.tx.us=20
> -----Original Message-----
> From: Lynne Finister [SMTP:FinisterLynneD@EXCHANGE.UAMS.EDU]=20
> Sent: Friday, April 21, 2000 4:56 PM
> To: CLIO-L@UCONNVM.UConn.Edu=20
> Subject: [CLIO] Help with a spelling problem
>
> Good Friday to everyone. Our CLIO system is 2.0b and we have not had =
this
> problem before. Updating the items received and needed to update
> University
> of Texas Southwest - OCLC symbol IHS. Everytime we type IHS it converts =
to
> HIS and get the following message:
>
> Text you entered isn't an item in the list. Select an item from
> the
> list, or enter text that matches one of the listed item.
>
> I have turned the spell check off in Access and Word (I think). Any =
other
> suggestions???
>
> Thank you.
>
> Lynne Finister
> University of Arkansas for Medical Sciences
> finisterlynned@exchange.uams.edu
=========================================================================
Date: Mon, 24 Apr 2000 11:03:39 +0000
Reply-To: Kim Farrington
Sender: ILL Records Management Software User's Group
From: Kim Farrington
Subject: FW: [CLIO] Help with a spelling problem
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
We discovered this also, [OTU] was the culprit, it kept changing
to [OUT].
Kim Farrington
>Date: Fri, 21 Apr 2000 17:20:47 -0500
>From: Connie Moss
>Subject: [CLIO] FW: [CLIO] Help with a spelling problem
>Sender: ILL Records Management Software User's Group
>To: CLIO-L@UCONNVM.UConn.Edu
>Reply-to: Connie Moss
>X-Mailer: Internet Mail Service (5.5.2650.21)
>X-Warning: UCONNVM.UConn.Edu: Could not confirm that host
[205.165.160.16] is
> central3.lib.ci.dallas.tx.us
>Comments: To: Leona Taylor ,
> Monica Bursey ,
> Sandra DuBose ,
> Shannon Badgett ,
> Sonja Hayes ,
> Sylvia Aguillon
>Original-recipient: rfc822;farringtn@MAIL.HARTFORD.EDU
>
>Deja vu... this happened here too....
>
>
>Connie Moss, Manager
>Interlibrary Loan (IGA)
>Dallas Public Library
>
>v: 214 670 1748
>f: 214 670 1752
>cmoss@lib.ci.dallas.tx.us
>
>> -----Original Message-----
>> From: Lynne Finister [SMTP:FinisterLynneD@EXCHANGE.UAMS.EDU]
>> Sent: Friday, April 21, 2000 4:56 PM
>> To: CLIO-L@UCONNVM.UConn.Edu
>> Subject: [CLIO] Help with a spelling problem
>>
>> Good Friday to everyone. Our CLIO system is 2.0b and we have not had this
>> problem before. Updating the items received and needed to update
>> University
>> of Texas Southwest - OCLC symbol IHS. Everytime we type IHS it converts to
>> HIS and get the following message:
>>
>> Text you entered isn't an item in the list. Select an item from
>> the
>> list, or enter text that matches one of the listed item.
>>
>> I have turned the spell check off in Access and Word (I think). Any other
>> suggestions???
>>
>> Thank you.
>>
>> Lynne Finister
>> University of Arkansas for Medical Sciences
>> finisterlynned@exchange.uams.edu
>
>
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Kimberly A. Farrington University of Hartford (HRM)
Interlibrary Services
farringtn@mail.hartford.edu Mortensen Library
Voice: (860)768-4364 200 Bloomfield Avenue
Fax: (860)768-5298 West Hartford, CT 06117-1599
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
=========================================================================
Date: Thu, 27 Apr 2000 16:37:53 -0700
Reply-To: Christopher Adams
Sender: ILL Records Management Software User's Group
From: Christopher Adams
Subject: Problem getting Screens.svs with Clio 2.0a
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
We are using Clio 2.0 and today we have experienced a problem that I
haven't seen before. First, we go to "Borrowing", then "Get New OCLC
Requests", then "Get Savescreens". It appears to be doing something and
normally takes a couple of minutes. Now, if I try to abort it with
CTRL-ALT-DEL to stop from the tasklist, it says "Clio 2.0A" not
responding. I also experienced this message when trying to compact the
database. I was able to get a new file, but when it took a long time and
ended up being corrupt.
Has anyone experienced anything like this?
Christopher Adams
Oregon State Library
=========================================================================
Date: Fri, 28 Apr 2000 10:26:20 -0400
Reply-To: Tom Tran
Sender: ILL Records Management Software User's Group
From: Tom Tran
Subject: CLIO
Comments: To: Larry Perkins
In-Reply-To: <4.1.20000421095157.01230d30@cliosoftware.com>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Hi,
I would like to know if Clio 2.0 is supported under windows 2000
Professional? Do I have to get a different version of Clio and which one
for it to work?
Sincerely,
Tom Tran
State University of New York
Institute of Technology at Utica/Rome
PO Box 3051
Utica, NY 13504-3051
Telephone: (315) 792-7285
fax: (315) 792-7517