========================================================================= Date: Mon, 3 Aug 1998 08:57:09 -0500 Reply-To: ILL managementSender: ILL management From: "MS. ROBIN LIMA" Subject: Clio 1.2g Upgrade -Reply I will need the upgrade instructions whenever possible. I have been on leave and have just returned today. We have only been using CLIO for a few months and we love it. Many thanks. Robin Lima Naval War College (401) 841-6509 Fax (401) 841-4804 limar@usnwc.edu ========================================================================= Date: Mon, 3 Aug 1998 13:52:19 -0400 Reply-To: ILL management Sender: ILL management From: Micheal W Owens Subject: Wrong Status Input MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7bit Hello, I have discover an ILL book received and the status was marked RecCopy instead of RecLoan. Is there anyway to change this record so that an overdue notice will print. Right now it has been placed in the archives and I need to make changes to it. Any help is appreciated. Thank you. ========================================================================= Date: Mon, 3 Aug 1998 22:00:44 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Hi Folks, We have developed a new product called ClioWeb. It includes a web page for your Patrons to submit borrowing requests. Clioweb can be configured to automatically send these requests to your OCLC Review File or to allow staff review first. This product is a first step on our path to Clio 2.0 which will offer even more flexibility in how borrowing requests are routed. We are testing this new product now. If you would like to be a beta tester for this new capability, please let us know as soon as possible. Larry Perkins ========================================================================= Date: Tue, 4 Aug 1998 06:59:10 -0600 Reply-To: ILL management Sender: ILL management From: "Cynthia J.W.Svoboda" Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Larry. Can you give me a few specifics on the hardware and software requirements. Is it possible to be a beta sight without having opac on the web? At 10:00 PM 8/3/98 -0700, you wrote: >Hi Folks, > >We have developed a new product called ClioWeb. It includes a web page for >your Patrons to submit borrowing requests. Clioweb can be configured to >automatically send these requests to your OCLC Review File or to allow >staff review first. > >This product is a first step on our path to Clio 2.0 which will offer even >more flexibility in how borrowing requests are routed. > >We are testing this new product now. If you would like to be a beta tester >for this new capability, please let us know as soon as possible. > >Larry Perkins > > Cynthia J.W. Svoboda Reference Department The Clement C. Maxwell Library Bridgewater State College Bridgewater, MA 02325 phone: (508) 697-1740 fax: (508) 279-6103 csvoboda@bridgew.edu ========================================================================= Date: Tue, 4 Aug 1998 07:51:49 -0400 Reply-To: ILL management Sender: ILL management From: Terry Ann Sayler Subject: Re: New Clio Product - ClioWeb In-Reply-To: <3.0.32.19980803215238.006ebed8@mail1.dev-com.com> MIME-version: 1.0 Content-type: TEXT/PLAIN; CHARSET=US-ASCII Larry, Please tell me more as I am interested for us. We currently receive electronic requests from our own webpage and from the OCLC and RLG files. Would like to offer more and maybe CLIOweb is the next step. Terry On Mon, 03 Aug 1998 22:00:44 -0700 Larry Perkins wrote: > Hi Folks, > > We have developed a new product called ClioWeb. It includes a web page for > your Patrons to submit borrowing requests. Clioweb can be configured to > automatically send these requests to your OCLC Review File or to allow > staff review first. > > This product is a first step on our path to Clio 2.0 which will offer even > more flexibility in how borrowing requests are routed. > > We are testing this new product now. If you would like to be a beta tester > for this new capability, please let us know as soon as possible. > > Larry Perkins ---------------------- Terry Ann Sayler Head, Interlibrary Loan McKeldin Library University of Maryland College Park, MD 20742 ts6@umail.umd.edu ========================================================================= Date: Tue, 4 Aug 1998 08:46:50 -0400 Reply-To: ILL management Sender: ILL management From: Andrea Hathaway Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain; charset="iso-8859-1" Content-transfer-encoding: 7bit We would like to beta test this product if possible -----Original Message----- From: Larry Perkins To: CLIO@VENUS.TWU.EDU Date: Tuesday, August 04, 1998 1:00 AM Subject: New Clio Product - ClioWeb >Hi Folks, > >We have developed a new product called ClioWeb. It includes a web page for >your Patrons to submit borrowing requests. Clioweb can be configured to >automatically send these requests to your OCLC Review File or to allow >staff review first. > >This product is a first step on our path to Clio 2.0 which will offer even >more flexibility in how borrowing requests are routed. > >We are testing this new product now. If you would like to be a beta tester >for this new capability, please let us know as soon as possible. > >Larry Perkins ========================================================================= Date: Tue, 4 Aug 1998 09:49:07 -0400 Reply-To: ILL management Sender: ILL management From: Rebecca Noonan Subject: Re: New Clio Product - ClioWeb We are set up so that patrons can submit requests from WorldCat. This goes to our review file. We also have an electronic request form on our home page. Would ClioWeb be an improvement over this? >>> Larry Perkins 08/04 1:00 AM >>> Hi Folks, We have developed a new product called ClioWeb. It includes a web page for your Patrons to submit borrowing requests. Clioweb can be configured to automatically send these requests to your OCLC Review File or to allow staff review first. This product is a first step on our path to Clio 2.0 which will offer even more flexibility in how borrowing requests are routed. We are testing this new product now. If you would like to be a beta tester for this new capability, please let us know as soon as possible. Larry Perkins ========================================================================= Date: Tue, 4 Aug 1998 10:12:01 -0400 Reply-To: ILL management Sender: ILL management From: Judith Fischer Subject: New Clio Product - ClioWeb -Reply MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: quoted-printable It depends on whether ClioWeb would have to be on the same workstation as = OCLC. Right now, your OCLC machines are not networked to the Internet. = You can query Larry about whether this is necessary if you want to beta = test. He may be looking for larger libraries with more staff who have the = time to do extensive testing. I have no problem with testing if you have = the time. Judy >>> Larry Perkins 08/04/98 01:00am >>> Hi Folks, We have developed a new product called ClioWeb. It includes a web page for your Patrons to submit borrowing requests. Clioweb can be configured to automatically send these requests to your OCLC Review File or to allow staff review first. This product is a first step on our path to Clio 2.0 which will offer even more flexibility in how borrowing requests are routed. We are testing this new product now. If you would like to be a beta tester for this new capability, please let us know as soon as possible. Larry Perkins ========================================================================= Date: Tue, 4 Aug 1998 07:32:24 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Organization: Perkins & Associates Subject: Clio site down MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Content-transfer-encoding: 7bit Due to extreme heat wave and resulting power outages in Northern California, the Clio site and email server are temporarily(I hope!) down. If you have sent email and it has bounced, please try again later. Larry Perkins ========================================================================= Date: Tue, 4 Aug 1998 10:21:15 -0500 Reply-To: ILL management Sender: ILL management From: Martha Swan Subject: Patron Dept and Status I thought the Clio upgrade would capture the Patron Dept and Patron Status from the OCLC request, but this is not happening with us. We don't use the patron database. Will we have to do this to get Collection Development reports by dep artment? TIA, Martha ------------------------------------------------------------------------ Martha Swan Internet: ULSWAN@VM.CC.OLEMISS.EDU ^ ^ Library, Univ. of MS Bitnet: ULSWAN@UMSVM @ @ University, MS 38677 Telephone: (601) 232-5867 = V = --------------------------------------------------------------- ^ ========================================================================= Date: Tue, 4 Aug 1998 15:36:37 -0400 Reply-To: ILL management Sender: ILL management From: "Jean L. Cooper" Subject: Update Borrowing Requests screen question MIME-version: 1.0 Content-type: text/plain; charset=us-ascii Content-transfer-encoding: 7bit Here's another question about the new version of CLIO -- we really like the new cover sheet for copies -- but we'd like the Print Cover Sheet box to stay clicked and the other boxes (Print Bookstrap and Print Patron Notice) to stay unclicked while we are in a session. Right now it resets itself after each entry. Is there any way to change that default on an individual computer or for an single session? Thanks, Jean -- Jean L. Cooper Assistant Director, Interlibrary Services University of Virginia Library Charlottesville, Va 22903 voice: 804-982-2743 email: jcooper@virginia.edu Ariel: 128.143.166.41 ========================================================================= Date: Tue, 4 Aug 1998 15:41:08 -0400 Reply-To: ILL management Sender: ILL management From: Marilyn Grush Subject: Re: lending bookstrap In-Reply-To: <3.0.32.19980803215238.006ebed8@mail1.dev-com.com> MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7BIT It is great to have the Lending Bookstrap available. Could someone please tell me how to customize the "return to" part of the bookstrap? How does one get the "return to" to read the same as the address " this book is checked out from"? Thanks, Marilyn Grush ******************************************************** Marilyn Grush Assistant Manager for Access Services; Head, Interlibrary Loan Health Sciences and Human Services Library University of Maryland 601 West Lombard Street Baltimore, MD 21201-1512 Voice: 410-706-1784 FAX: 410-706-0067 E-mail: mgrush@hshsl.umaryland.edu ========================================================================= Date: Tue, 4 Aug 1998 16:01:34 -0400 Reply-To: ILL management Sender: ILL management From: Lois Bromley Subject: New Clio Product - ClioWeb -Reply MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: quoted-printable Larry, This product sounds very good. I'm glad you thought of it. I have a = question about it though. Our Terminals are hook up to OCLC with a = dedicated line with non Internet access. Do we have to have Internet = access to OCLC to use this product? Lois Bromley ========================================================================= Date: Tue, 4 Aug 1998 13:21:23 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Re: Photocopy coversheet MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Hi, At 03:36 PM 08/04/98 -0400, Jean L. Cooper wrote: >Here's another question about the new version of CLIO -- we really like >the new cover sheet for copies -- but we'd like the Print Cover Sheet >box to stay clicked and the other boxes (Print Bookstrap and Print >Patron Notice) to stay unclicked while we are in a session. Right now >it resets itself after each entry. Is there any way to change that >default on an individual computer or for an single session? Thanks, Yes. Under the Preferences menu there is an item called 'Photocopy Coversheet'. Select this item and you will see a screen with a single check box on it. Click it to print a coversheet by default. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Tue, 4 Aug 1998 16:25:36 -0500 Reply-To: ILL management Sender: ILL management From: Kathy Webb Organization: University of Dayton Subject: Update Borrowing Requests Question MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7BIT Hello While my students were updating our borrowing requests today they ran into a problem. In the past when a request was completed the ILL number showed in the Completed Requests Box. That was not happening with all of our transactions today. Only 3 of 10 showed up in the box and the others either gave us some cryptic message at completion or just disappeared. When we went back to check the ILL numbers we saw that the status had been changed (which is good) but it had me worried. Has anyone else had this problem? Kathleen Webb (937) 229-4263 (phone) Reference Team Leader (937) 229-4590 (fax) University of Dayton webb@udayton.edu 300 College Park Dayton, OH 45469-1360 ========================================================================= Date: Tue, 4 Aug 1998 16:31:14 -0500 Reply-To: ILL management Sender: ILL management From: janemarie berry Subject: ClioWeb Content-transfer-encoding: 7BIT Larry, We may be interested in becoming a beta test site for ClioWeb. Could you send us some information? Janemarie Berry Janemarie Berry Interlibrary Loan Assistant David Bishop Skillman Library Lafayette College Easton, PA 18042 ========================================================================= Date: Tue, 4 Aug 1998 14:51:14 -0600 Reply-To: ILL management Sender: ILL management From: Joshua Mills Subject: Cancellations MIME-version: 1.0 Content-type: text/plain; charset=us-ascii Content-transfer-encoding: 7bit Hi, we at the University of Utah Marriott Library are considering switching over to Clio and are currently evaluating a copy of the program. On the borrowing side, I like many of the features but I'm a little bit concerned about cancellations, i.e. cancelling a request received but never ordered on OCLC, such as something that cannot be verified. We would like to be able to keep track of these for our statistics. Among those using Clio, could you please explain a bit how you are handling cancellations? Joshua Mills Interlibrary Loans-- Borrowing Co-ordinator Marriott Library University of Utah ========================================================================= Date: Wed, 5 Aug 1998 06:58:59 -0400 Reply-To: ILL management Sender: ILL management From: Micheal W Owens Subject: Assistants Needed MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7bit Larry, I have a ILL record that was marked as RecCopy when it should have been marked RecLoan. The Overdue will not print because of this error. Is there anyway to correct the record so that it will print the Overdue notice when it becomes due? Or do I have to create a new record for this loan? Micheal Owens If anyone else can answer this question, please feel free to do so, I need to know something soon. ========================================================================= Date: Wed, 5 Aug 1998 10:52:30 -0400 Reply-To: ILL management Sender: ILL management From: Ann Ackerson Subject: web page form MIME-version: 1.0 Content-type: text/plain Is the new web page form ISO 10161 compliant?? Ann Ackerson Interlibrary Loan Borrowing Colgate University Hamilton, NY 13346 ========================================================================= Date: Wed, 5 Aug 1998 09:10:09 -0700 Reply-To: ILL management Sender: ILL management From: Nancy Sensel Organization: Univ. of Denver, College of Law Subject: Re: Cancellations In-Reply-To: <35C77442.E0F6E887@library.utah.edu> On 4 Aug 98 at 14:51, Joshua Mills wrote: Hi, we at the University of Utah Marriott Library are considering switching over to Clio and are currently evaluating a copy of the program. On the borrowing side, I like many of the features but I'm a little bit concerned about cancellations, i.e. cancelling a request received but never ordered on OCLC, such as something that cannot be verified. We would like to be able to keep track of these for our statistics. Among those using Clio, could you please explain a bit how you are handling cancellations? Joshua Mills Interlibrary Loans-- Borrowing Co-ordinator Marriott Library University of Utah To answer your question, you enter the request as an ALA form and then proceed to cancel it. It will keep a record of the request for statistics. Nancy Sensel ILL Coordinator-Univ of Denver Law Library ========================================================================= Date: Wed, 5 Aug 1998 08:40:10 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Re: web page form MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" At 10:52 AM 08/05/98 -0400, Ann Ackerson wrote: >Is the new web page form ISO 10161 compliant?? Yes. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Wed, 5 Aug 1998 12:38:04 -0400 Reply-To: ILL management Sender: ILL management From: Meg Wickman Organization: Kettering University (EGM), Interlibrary Loan Department Subject: Re: Assistants Needed MIME-version: 1.0 Content-type: multipart/signed; protocol="application/x-pkcs7-signature"; micalg=sha1; boundary="------------ms1A6F20C3E366630CC9034D8A" This is a cryptographically signed message in MIME format. --------------ms1A6F20C3E366630CC9034D8A Content-Type: multipart/mixed; boundary="------------B23A20B1FB758E038919A6EB" This is a multi-part message in MIME format. --------------B23A20B1FB758E038919A6EB Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit You should be able to simply do another Lending Update transaction, telling CLIO that you have shipped this item as a loan. When the record comes up, supply the due date. Click on ACCEPT, and CLIO will prompt you that the current status and the status on record do not agree, and will ask you to proceed or cancel. Select the proceed (or yes) option. The status will change, and the due date will become part of the database. You should be able to print the notice. If not, quit CLIO then open it and try again. The other option is to go into administration, find the record, and make the changes. Although I don't use CLIO to print overdues, I have had to change status several times. I also have printer problems, and have found that I can recover "lost" bookstraps by repeating this proceedure AFTER I have sent the updates to OCLC through the Microenhancer. (CLIO is a smart system, and won't print bookstraps a second time if the update numbers are still in the ME files.) ------------------------------------------------------------------------------------------- Micheal W Owens wrote: > Larry, > > I have a ILL record that was marked as RecCopy when it should > have been marked RecLoan. The Overdue will not print because of > this error. Is there anyway to correct the record so that it will > print the Overdue notice when it becomes due? Or do I have to > create a new record for this loan? > > Micheal Owens > > If anyone else can answer this question, please feel free to do > so, I need to know something soon. --------------B23A20B1FB758E038919A6EB Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf" Content-Transfer-Encoding: 7bit Content-Description: Card for Margaret Wickman Content-Disposition: attachment; filename="vcard.vcf" begin: vcard fn: Margaret Wickman n: Wickman;Margaret org: Kettering University (EGM) email;internet: mwickman@kettering.edu title: Interlibrary Loan Technician note;quoted-printable:(810) 762-7938 Phone=0D=0A= (810) 762-9744 Fax x-mozilla-cpt: ;0 x-mozilla-html: FALSE version: 2.1 end: vcard --------------B23A20B1FB758E038919A6EB-- --------------ms1A6F20C3E366630CC9034D8A Content-Type: application/x-pkcs7-signature; name="smime.p7s" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="smime.p7s" Content-Description: S/MIME Cryptographic Signature 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--------------ms1A6F20C3E366630CC9034D8A-- ========================================================================= Date: Wed, 5 Aug 1998 12:09:23 -0500 Reply-To: ILL management Sender: ILL management From: "Lyndra S. Givens" Subject: Re: New Clio Product - ClioWeb In-Reply-To: <3.0.32.19980803215238.006ebed8@mail1.dev-com.com> MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" At 10:00 PM 8/3/98 -0700, you wrote: >Hi Folks, > >We have developed a new product called ClioWeb. It includes a web page for >your Patrons to submit borrowing requests. Clioweb can be configured to >automatically send these requests to your OCLC Review File or to allow >staff review first. > >This product is a first step on our path to Clio 2.0 which will offer even >more flexibility in how borrowing requests are routed. > >We are testing this new product now. If you would like to be a beta tester >for this new capability, please let us know as soon as possible. > >Larry Perkins > Texas A&M International is interested, but we might need to know a little more about it before we can promise. Is beta testing likely to cause interference with our other CLIO operations? We'd hate to have the software suddenly eat a couple of hours of inputting or anything like that. Lyndra Givens ========================================================================= Date: Wed, 5 Aug 1998 13:34:26 +0500 Reply-To: ILL management Sender: ILL management From: Rita Johnson Organization: Wright State University Libraries Subject: no longer an ILL'er MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7BIT Could you please send instructions for unsubscribing from the list. I am no longer doing Interlibrary Loan. Thanks. ========================================================================= Date: Wed, 5 Aug 1998 13:36:51 -0400 Reply-To: ILL management Sender: ILL management From: Meg Wickman Organization: Kettering University (EGM), Interlibrary Loan Department Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: multipart/signed; protocol="application/x-pkcs7-signature"; micalg=sha1; boundary="------------ms69DB17A68221E6E97FB8F16E" This is a cryptographically signed message in MIME format. --------------ms69DB17A68221E6E97FB8F16E Content-Type: multipart/mixed; boundary="------------923ED833E6A02B8BBA342E3B" This is a multi-part message in MIME format. --------------923ED833E6A02B8BBA342E3B Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit I just had to ask - is this a new product which will require purchase of additional software? Approximate cost range? I forwarded the original message to our systems person and library director, and they asked about the money aspect. We currently do not have any patron-initiated requesting, and there has been resistance to it for fear of increased staff time demands. I think routing through the review file is a great feature, but have had little support for the ILL Direct module with the administration. They're already sold on CLIO (my glowing reports, no doubt), so this might be a good way for us to enter the 21st century! -------------------------------------------------------------------------------- Lyndra S. Givens wrote: > At 10:00 PM 8/3/98 -0700, you wrote: > >Hi Folks, > > > >We have developed a new product called ClioWeb. It includes a web page for > >your Patrons to submit borrowing requests. Clioweb can be configured to > >automatically send these requests to your OCLC Review File or to allow > >staff review first. > > > >This product is a first step on our path to Clio 2.0 which will offer even > >more flexibility in how borrowing requests are routed. > > > >We are testing this new product now. If you would like to be a beta tester > >for this new capability, please let us know as soon as possible. > > > >Larry Perkins > > > Texas A&M International is interested, but we might need to know a little > more about it before we can promise. Is beta testing likely to cause > interference with our other CLIO operations? We'd hate to have the > software suddenly eat a couple of hours of inputting or anything like that. > Lyndra Givens --------------923ED833E6A02B8BBA342E3B Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf" Content-Transfer-Encoding: 7bit Content-Description: Card for Margaret Wickman Content-Disposition: attachment; filename="vcard.vcf" begin: vcard fn: Margaret Wickman n: Wickman;Margaret org: Kettering University (EGM) email;internet: mwickman@kettering.edu title: Interlibrary Loan Technician note;quoted-printable:(810) 762-7938 Phone=0D=0A= (810) 762-9744 Fax x-mozilla-cpt: ;0 x-mozilla-html: FALSE version: 2.1 end: vcard --------------923ED833E6A02B8BBA342E3B-- --------------ms69DB17A68221E6E97FB8F16E Content-Type: application/x-pkcs7-signature; name="smime.p7s" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="smime.p7s" Content-Description: S/MIME Cryptographic Signature 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--------------ms69DB17A68221E6E97FB8F16E-- ========================================================================= Date: Wed, 5 Aug 1998 15:23:17 -0400 Reply-To: ILL management Sender: ILL management From: Ann Ackerson Subject: web form MIME-version: 1.0 Content-type: text/plain Colgate would like to look at the form and its documentation before promising to beta test it. Could that happen? We have a form currently on the web, but are still willing to learn how to improve. Ann Ackerson Interlibrary Loan Borrowing Colgate University Hamilton, NY 13346 ========================================================================= Date: Wed, 5 Aug 1998 16:41:30 -0500 Reply-To: ILL management Sender: ILL management From: Kathy Coleman Subject: CLIO: changing status of borrowing requests In-Reply-To: <0009C294.1220@cclink.frb.gov> MIME-version: 1.0 Content-type: TEXT/PLAIN; charset=US-ASCII On Wed, 5 Aug 1998, Micheal W Owens wrote: > Larry, > > I have a ILL record that was marked as RecCopy when it should > have been marked RecLoan. The Overdue will not print because of > this error. Is there anyway to correct the record so that it will > print the Overdue notice when it becomes due? Or do I have to > create a new record for this loan? > > Micheal Owens > > If anyone else can answer this question, please feel free to do > so, I need to know something soon. A similar question we have is how to change one from "Cancelled" back to "Pending." Sometimes we update numbers in error and have been unable to correct these mistakes. Kathy Coleman Interlibrary Services 137 Hale Library Kansas State University Manhattan KS 66506-1200 kathyc@ksu.edu ========================================================================= Date: Wed, 5 Aug 1998 19:34:50 -0400 Reply-To: ILL management Sender: ILL management From: Amy Margolin Subject: clio on a mini LAN After using Oclc PFW, the ILLmeW and Clio on one workstation we're finally adding a second PC to our little operation and establishing a small network sharing the ILLmew & Clio. We're switching our oclc connection from multidrop to internet. I'm wondering how other libraries have configured the three databases and what if any problems occured. Generally, the second PC will only be accessing OCLC via the ILLmew, and mostly be used for updating and converting functions. I'm honestly looking forward to this change, as our workflow should speed up considerably. Thanks for any tips and advice. amy margolin amargolin@gcpl.lib.oh.us Greene County Public Library GRC Xenia, Ohio 45385-5200 ========================================================================= Date: Wed, 5 Aug 1998 20:31:16 -0400 Reply-To: ILL management Sender: ILL management From: Meg Wickman Organization: Kettering University (EGM), Interlibrary Loan Department Subject: Re: CLIO: changing status of borrowing requests MIME-version: 1.0 Content-type: multipart/signed; protocol="application/x-pkcs7-signature"; micalg=sha1; boundary="------------ms5CC5BCFE6E76D5C42A888E60" This is a cryptographically signed message in MIME format. --------------ms5CC5BCFE6E76D5C42A888E60 Content-Type: multipart/mixed; boundary="------------8FF949512D93C08F2A4180BD" This is a multi-part message in MIME format. --------------8FF949512D93C08F2A4180BD Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit You can go into the administrative function, choose OPEN TABLES, then BORROWING REQUESTS. Search for the ILL number (they are now in order by number rather than alpha title), and change the status from Delete to Pending. -------------------------------------------------------------------------------- Kathy Coleman wrote: > On Wed, 5 Aug 1998, Micheal W Owens wrote: > > > Larry, > > > > I have a ILL record that was marked as RecCopy when it should > > have been marked RecLoan. The Overdue will not print because of > > this error. Is there anyway to correct the record so that it will > > print the Overdue notice when it becomes due? Or do I have to > > create a new record for this loan? > > > > Micheal Owens > > > > If anyone else can answer this question, please feel free to do > > so, I need to know something soon. > > A similar question we have is how to change one from "Cancelled" back > to "Pending." Sometimes we update numbers in error and have been unable > to correct these mistakes. > > Kathy Coleman > Interlibrary Services > 137 Hale Library > Kansas State University > Manhattan KS 66506-1200 > kathyc@ksu.edu --------------8FF949512D93C08F2A4180BD Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf" Content-Transfer-Encoding: 7bit Content-Description: Card for Margaret Wickman Content-Disposition: attachment; filename="vcard.vcf" begin: vcard fn: Margaret Wickman n: Wickman;Margaret org: Kettering University (EGM) email;internet: mwickman@kettering.edu title: Interlibrary Loan Technician note;quoted-printable:(810) 762-7938 Phone=0D=0A= (810) 762-9744 Fax x-mozilla-cpt: ;0 x-mozilla-html: FALSE version: 2.1 end: vcard --------------8FF949512D93C08F2A4180BD-- --------------ms5CC5BCFE6E76D5C42A888E60 Content-Type: application/x-pkcs7-signature; name="smime.p7s" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="smime.p7s" Content-Description: 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--------------ms5CC5BCFE6E76D5C42A888E60-- ========================================================================= Date: Wed, 5 Aug 1998 18:45:31 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Re: CLIO: changing status of borrowing requests MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Hi, As an addition to Meg's note in response to a couple of other questions on the list, you can now sort the tables which are opened through the OPEN TABLES function. There are two Sort toolbar buttons in the upper left-hand corner of the screen(A-Z and Z-A). If you click the cursor in any column of the displayed table, and click one of these buttons, the enitire table will be sorted by that column, forwards or backwards. Larry Perkins At 08:31 PM 08/05/98 -0400, Meg Wickman wrote: >You can go into the administrative function, choose OPEN TABLES, then >BORROWING REQUESTS. Search for the ILL number (they are now in order by >number rather than alpha title), and change the status from Delete to >Pending. >--------------------------------------------------------------------------- ----- > >Kathy Coleman wrote: > >> On Wed, 5 Aug 1998, Micheal W Owens wrote: >> >> > Larry, >> > >> > I have a ILL record that was marked as RecCopy when it should >> > have been marked RecLoan. The Overdue will not print because of >> > this error. Is there anyway to correct the record so that it will >> > print the Overdue notice when it becomes due? Or do I have to >> > create a new record for this loan? >> > >> > Micheal Owens >> > >> > If anyone else can answer this question, please feel free to do >> > so, I need to know something soon. >> >> A similar question we have is how to change one from "Cancelled" back >> to "Pending." Sometimes we update numbers in error and have been unable >> to correct these mistakes. >> >> Kathy Coleman >> Interlibrary Services >> 137 Hale Library >> Kansas State University >> Manhattan KS 66506-1200 >> kathyc@ksu.edu > > > >Attachment Converted: "C:\Download\vcard10.vcf" > >Attachment Converted: "C:\Download\smime2.p7s" > ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Thu, 6 Aug 1998 07:20:13 -0600 Reply-To: ILL management Sender: ILL management From: Joe Natale Subject: Some Clio List Info MIME-version: 1.0 Content-type: TEXT/PLAIN; CHARSET=US-ASCII Hi Folks - The Clio list is now more than 350 subscribers strong! I've started getting some messages from folks on the list who want to unsubscribe. Also, some are having the problem of getting 'double posted': receiving two copies of each message. 'Double posting' is a direct result of being subscribed to the list _twice_ -- perhaps under two different e-mail addresses. It may be wise to unsubscribe one of your addresses if this is a problem for you. Here are some basic commands that you can send to this address: listserv@twu.edu The message command: SUBscribe CLIO will subscribe you to the list. The message command: SIGNOFF CLIO will sign you off the list. Please remember that the above listserv commands are sent to the address listserv@twu.edu and that all messages you wish to post to the CLIO list are sent to this address: clio@twu.edu If you have any further questions about your subscription to the CLIO list, please write me at jnatale@twu.edu or s_natale@twu.edu Thank you, Joe Natale Texas Woman's University Libraries jnatale@twu.edu ========================================================================= Date: Thu, 6 Aug 1998 07:31:43 -0600 Reply-To: ILL management Sender: ILL management From: Joe Natale Subject: Archives MIME-version: 1.0 Content-type: TEXT/PLAIN; CHARSET=US-ASCII Anyone can search the CLIO archives at this URL: http://www2.twu.edu/archives.html Anyone can browse the CLIO archives back to the very beginning at this URL: http://www2.twu.edu/archives/Clio.html Thanks! Joe Natale Texas Woman's University Libraries jnatale@twu.edu 940.898.3758 940.898.3726 fax ========================================================================= Date: Thu, 6 Aug 1998 09:03:15 -0400 Reply-To: ILL management Sender: ILL management From: "Zhang, Jingping" Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain I would like to be a beta tester for this new capability - ClioWeb. Thanks! ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ -----Original Message----- From: Larry Perkins [SMTP:larry@perkassoc.com] Sent: Tuesday, August 04, 1998 1:01 AM To: CLIO@VENUS.TWU.EDU Subject: New Clio Product - ClioWeb Hi Folks, We have developed a new product called ClioWeb. It includes a web page for your Patrons to submit borrowing requests. Clioweb can be configured to automatically send these requests to your OCLC Review File or to allow staff review first. This product is a first step on our path to Clio 2.0 which will offer even more flexibility in how borrowing requests are routed. We are testing this new product now. If you would like to be a beta tester for this new capability, please let us know as soon as possible. Larry Perkins ========================================================================= Date: Thu, 6 Aug 1998 09:04:15 -0400 Reply-To: ILL management Sender: ILL management From: Micheal W Owens Subject: Thanks To All MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7bit Who help to answer my question pertaining to changing status of borrowing request. It is so good to know there are others out there who can help. Have a great day and keep up the good work on CLIO. (smile) Mike ========================================================================= Date: Thu, 6 Aug 1998 15:21:43 -0400 Reply-To: ILL management Sender: ILL management From: Micheal W Owens Subject: Customizing Bookstrap MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: 7bit Larry, Is there a why we can customize our bookstrap? One of the lines say DO NOT RETURN IN DROP BOXES. Well we do not have a drop box, but as a Govt. Library, we do have a book drop where patrons drop off there books. Can you help us with this one? Mike Owens ========================================================================= Date: Thu, 6 Aug 1998 16:34:08 -0400 Reply-To: ILL management Sender: ILL management From: Ann Ackerson Subject: web form MIME-version: 1.0 Content-type: text/plain We went to view the Interlibrary Loan Module offered by III (our machine) this afternoon, and are even more interested in YOUR FORM. Sign us up big time!! Ann Ackerson Interlibrary Loan Borrowing Colgate University Hamilton, NY 13346 ========================================================================= Date: Thu, 6 Aug 1998 15:58:46 -0500 Reply-To: ILL management Sender: ILL management From: Donna Foshee Subject: Multiple libraries using the same 3 letter OCLC code MIME-version: 1.0 Content-type: text/plain; charset=US-ASCII Content-transfer-encoding: quoted-printable Has anyone solved the problem of what to do about entering libraries into = CLIO with multiple libraries using the same 3 letter OCLC code? We are = using bookbands printed out from CLIO (lending side). Today one printed = the wrong library on the bookband and the wrong library address because = of this. One thing that would be helpful to know: does CLIO recognize only the = OCLC code or does it also recognize the name of the institution? We wondered if it would help to do this to the OCLC code for instance: = AZT; then AZT1; AZT2; etc. Would this foul up the system? In entering libraries, we have run across a number of libraries that share = a code and they have totally different names, policies, phone numbers, = addresses. HELP! Donna Foshee Iowa State University Interlibrary Loan-Lending Donna Foshee Iowa State University Interlibrary Loan-Lending ========================================================================= Date: Fri, 7 Aug 1998 07:39:29 -0600 Reply-To: ILL management Sender: ILL management From: "Cynthia J.W.Svoboda" Subject: Getting Lending Records MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Twice now our Interlibrary loan staff member has download OCLC records and then gotten the new requests on CLIO. Clio say the correct number of records were found; but when we went in to answer the records the records were not in CLIO. We had to input them as old OCLC records or do save screens. Have other people experienced this problem? Cynthia J.W. Svoboda Reference Department The Clement C. Maxwell Library Bridgewater State College Bridgewater, MA 02325 phone: (508) 697-1740 fax: (508) 279-6103 csvoboda@bridgew.edu ========================================================================= Date: Fri, 7 Aug 1998 08:49:43 -0500 Reply-To: ILL management Sender: ILL management From: Carol Vaeth Subject: Re: Multiple libraries using the same 3 letter OCLC code In-Reply-To: MIME-version: 1.0 Content-type: TEXT/PLAIN; CHARSET=US-ASCII On Thu, 06 Aug 1998 15:58:46 -0500 Donna Foshee wrote: > We wondered if it would help to do this to the OCLC code for instance: AZT; then AZT1; AZT2; etc. Would this foul up the system? I like this idea. However, what i do is add (MULTIPLE USER) after the name of the institution or library name. This alerts me to the fact that the address and name may be different. In our PAC patron file, i do the same. For public library systems, you can sometimes figure out who the main branch is by looking in the OCLC Participating Institutions under the symbol. I usually input them with the patron number in our PAC and depend on the (MULTIPLE USER) alert when overdues are generated. Carol A. Vaeth Langsdale Library Univ of Baltimore It doesn't get better or worse; ILL Coordinator it just gets different. cvaeth@ubmail.ubalt.edu ========================================================================= Date: Fri, 7 Aug 1998 08:53:08 -0400 Reply-To: ILL management Sender: ILL management From: Andrea Hathaway Subject: ifm information MIME-version: 1.0 Content-type: text/plain; charset="iso-8859-1" Content-transfer-encoding: 7bit Recently I noticed that some of my IFM charges for lending from the beginning of the year were not being credited to my account. I use a constant data record for IFM in Clio to update the loans and copies. Does anyone have any input about Clio and IFM that they could share with me? Andrea Hathaway Stacks and Preservation Manager Academy of Natural Sciences of Philadelphia Ewell Sale Stewart Library 1900 Benjamin Franklin Parkway Philadelphia PA 19103 215-299-1063 215-299-1144 fax hathaway@say.acnatsci.org ========================================================================= Date: Fri, 7 Aug 1998 10:37:34 -0500 Reply-To: ILL management Sender: ILL management From: Connie Moss Subject: Re: Multiple libraries using the same 3 letter OCLC code MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Content-transfer-encoding: 7bit I encourage you to investigate a new option that helps deal with shipping to the correct library when several libraries share a code. In the *new* version of CLIO on the Lending Bookstrap option of preferences there is now an option called "Incoming Lending Requests". If you click this option a single sheet with three sections is produced for each request when you GET NEW OCLC REQUESTS for pending status. We use the top part of the sheet to mark for searching, and updating. The bottom portion of the sheet has the SHIP TO from the request and a mini request form to send with the material. When we ship, we cut the form in three parts, we keep the top part here to meet record retention requirements, use the address portion as a mailing label, and insert the other part into the package. This form doesn't help with billing or overdue notices (yet) but does get materials to the correct place. Since we're begun using this form we no longer print t-sheets from the ME. And the new form has a barcode on the top of the form and also on the mini sheet. Take a look, Connie Connie Moss, Librarian/Manager IGA Dallas Public Library Cmoss@lib.ci.dallas.tx.us (214) 670-1748 (214) 670-1752 FAX -----Original Message----- From: Carol Vaeth [SMTP:cvaeth@UBmail.ubalt.edu] Sent: Friday, August 07, 1998 8:50 AM To: CLIO@VENUS.TWU.EDU Subject: Re: Multiple libraries using the same 3 letter OCLC code On Thu, 06 Aug 1998 15:58:46 -0500 Donna Foshee wrote: > We wondered if it would help to do this to the OCLC code for instance: AZT; then AZT1; AZT2; etc. Would this foul up the system? I like this idea. However, what i do is add (MULTIPLE USER) after the name of the institution or library name. This alerts me to the fact that the address and name may be different. In our PAC patron file, i do the same. For public library systems, you can sometimes figure out who the main branch is by looking in the OCLC Participating Institutions under the symbol. I usually input them with the patron number in our PAC and depend on the (MULTIPLE USER) alert when overdues are generated. Carol A. Vaeth Langsdale Library Univ of Baltimore It doesn't get better or worse; ILL Coordinator it just gets different. cvaeth@ubmail.ubalt.edu ========================================================================= Date: Fri, 7 Aug 1998 13:41:22 -0500 Reply-To: ILL management Sender: ILL management From: Terri Dunning Organization: Library, Waubonsee Community College Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain; charset=us-ascii Content-transfer-encoding: 7bit Do you need Beta testers, still? If so please consider Waubonsee Community College. Thank you Larry Perkins wrote: > Hi Folks, > > We have developed a new product called ClioWeb. It includes a web page for > your Patrons to submit borrowing requests. Clioweb can be configured to > automatically send these requests to your OCLC Review File or to allow > staff review first. > > This product is a first step on our path to Clio 2.0 which will offer even > more flexibility in how borrowing requests are routed. > > We are testing this new product now. If you would like to be a beta tester > for this new capability, please let us know as soon as possible. > > Larry Perkins -- Terri Dunning Interlibrary Loans/Periodicals Dept Waubonsee Community College (JAJ) Sugar Grove, IL tdunning@mail.wcc.cc.il.us zone 5 ========================================================================= Date: Fri, 7 Aug 1998 15:33:40 +0600 Reply-To: ILL management Sender: ILL management From: "Michelle H. Neal" Subject: Re: Multiple libraries using the same 3 letter OCLC code In-Reply-To: MIME-version: 1.0 Content-type: TEXT/PLAIN; charset=US-ASCII We have an in-house dbaseIII billing system that has this type of feature built into it. It is wonderful. I don't know if in ACCESS this can be done, or if it could be, how much work it would entail. Anyone who has additional ideas, I'd love to hear about them. %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% Michelle H. Neal, Interlibrary Services Librarian 224 Walter Royal Davis Library, CB# 3924 The University of North Carolina at Chapel Hill Chapel Hill, NC 27514-8890 USA 919 962-0077 FAX: 919 962-4451 michelle_neal@unc.edu On Thu, 6 Aug 1998, Donna Foshee wrote: > Has anyone solved the problem of what to do about entering libraries into CLIO with multiple libraries using the same 3 letter OCLC code? We are using bookbands printed out from CLIO (lending side). Today one printed the wrong library on the bookband and the wrong library address because of this. > > One thing that would be helpful to know: does CLIO recognize only the OCLC code or does it also recognize the name of the institution? > > We wondered if it would help to do this to the OCLC code for instance: AZT; then AZT1; AZT2; etc. Would this foul up the system? > > In entering libraries, we have run across a number of libraries that share a code and they have totally different names, policies, phone numbers, addresses. > > HELP! > > > > Donna Foshee > Iowa State University > Interlibrary Loan-Lending > > Donna Foshee > Iowa State University > Interlibrary Loan-Lending > ========================================================================= Date: Mon, 10 Aug 1998 15:15:10 -0700 Reply-To: ILL management Sender: ILL management From: Elissa Mondschein Subject: Re: Getting Lending Records In-Reply-To: <2.2.16.19980807084246.33bf994c@192.207.56.3> MIME-version: 1.0 Content-type: TEXT/PLAIN; charset=US-ASCII Yes, we have experienced this at UC Berkeley Interlibrary Borrowing also. I usually do a savescreen, but I'm sure we don't catch them all. We also find this when we download "unfilled" and "conditional". CLIO does not say any errrors were found in the downloading, but all the records are not updated. Elissa Mondschein Interlibrary Borrowing University of California, Berkeley On Fri, 7 Aug 1998, Cynthia J.W.Svoboda wrote: > Twice now our Interlibrary loan staff member has download OCLC records and > then gotten the new requests on CLIO. Clio say the correct number of > records were found; but when we went in to answer the records the records > were not in CLIO. We had to input them as old OCLC records or do save screens. > Have other people experienced this problem? > Cynthia J.W. Svoboda > Reference Department > The Clement C. Maxwell Library > Bridgewater State College > Bridgewater, MA 02325 > phone: (508) 697-1740 > fax: (508) 279-6103 > csvoboda@bridgew.edu > ========================================================================= Date: Tue, 11 Aug 1998 09:46:17 -0700 Reply-To: ILL management Sender: ILL management From: Cristi Mac Waters Organization: colorado state university Subject: stopping overdue notices Is there a way to make Clio stop generating overdue notices? We're getting notices for material never received, or for records that the cliostatus is returned but the oclcstatus is shipped, recalled, unfilled. This morning I had 8 second notices and they were all for material updated to returned on Clio. Cristi Mac Waters Interlibrary Loan Borrowing Supervisor Colorado State University Libraries Ft. Collins CO 80523 970-491-1868 oclc:COF ========================================================================= Date: Tue, 11 Aug 1998 12:39:25 -0400 Reply-To: ILL management Sender: ILL management From: "Zhang, Jingping" Subject: Clio - Patron Status Report MIME-version: 1.0 Content-type: text/plain I just generated our last month report of Patron Status report. The report showed: Copies _____________________________________ Patron Status filled Unfilled Cancelled Total 72 9 81 Faculty 21 0 0 21 Grad 17 1 0 18 Staff 7 0 0 7 Undergrad 4 0 0 4 Question: What is the patron status for total requests : 81 (72 filled, 9 unfilled)? What reason caused this problem and How can I fix it? The Loans part has the same problem. Any comments and suggestion would be appreciated. ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ ========================================================================= Date: Tue, 11 Aug 1998 15:08:00 -0500 Reply-To: ILL management Sender: ILL management From: Connie Moss Subject: Re: Clio - Patron Status Report MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Content-transfer-encoding: 7bit We used to have the same thing happen in our reports. (Usually it was because a library didn't have a group assigned.) This usually happens when a request is not matched to a patron record OR the patron record does have anything in the status field. To find out if you have unmatched borrowing requests go to Administration, Open Tables, Borrowing Requests. Then apply a filter to display the requests that are not linked to a patron id. The easiest way is to click the third icon on the tool bar (in order the icons are: sort column a-z or lowest to highest; sort column z-a or highest to lowest; edit/create a filter; apply a filter; remove filter) and define what you need. In this case you want to find if you have borrowing requests that aren't matched to a patronid. You can search on the Matched field or on the PatronId field. Try doubleclicking on PatronId line in the list of field names, then in the criteria field below enter the word "null" (no quotes). The "null" will change to Is Null. Click the upper right X close button on the filter form to close. Now click the fourth button on the tool bar to apply the filter. Every record that displays does not have patron id assigned. When you're finished getting the information you need, close the table. When the table opens on our computers we almost lose the title bar so we carefully have to click on the table title bar to pull it down so we can close the table --- otherwise you may inadvertantly close the Clio program instead of just the table. To make sure that all your patron records have status field information go to Administration, Open Tables, BorPatrons. Then apply a filter to find records with status being null. Connie Moss, Librarian/Manager IGA Dallas Public Library Cmoss@lib.ci.dallas.tx.us (214) 670-1748 (214) 670-1752 FAX -----Original Message----- From: Zhang, Jingping [SMTP:zhangj@MARSHALL.EDU] Sent: Tuesday, August 11, 1998 11:39 AM To: CLIO@VENUS.TWU.EDU Subject: Clio - Patron Status Report I just generated our last month report of Patron Status report. The report showed: Copies _____________________________________ Patron Status filled Unfilled Cancelled Total 72 9 81 Faculty 21 0 0 21 Grad 17 1 0 18 Staff 7 0 0 7 Undergrad 4 0 0 4 Question: What is the patron status for total requests : 81 (72 filled, 9 unfilled)? What reason caused this problem and How can I fix it? The Loans part has the same problem. Any comments and suggestion would be appreciated. ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ ========================================================================= Date: Tue, 11 Aug 1998 21:46:29 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Re: Clio - Patron Status Report MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Hi, At 12:39 PM 08/11/98 -0400, Jingping Zhang wrote: >I just generated our last month report of Patron Status report. The >report showed: > > Copies > > _____________________________________ >Patron Status filled Unfilled Cancelled Total > > 72 9 81 >Faculty 21 0 0 21 >Grad 17 1 0 18 >Staff 7 0 0 7 >Undergrad 4 0 0 4 > >Question: What is the patron status for total requests : 81 (72 filled, >9 unfilled)? What reason caused this problem and How can I fix it? The >Loans part has the same problem. The row with a 'blank' status results from records which do have a blank patron status field. This could result from not entering the status on the workform when the request was originated on Passport or not reading in both pages of the workfrom. The status field is usually on the second page. The patron status data is staored internally in the Patron3 field of the Borrowing Request table. If you open this table and sort in ascending order based on this field, all of the records with a 'blank' (really Null) value will be listed first. Connie Moss also noted that you can create a filter to do this. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Wed, 12 Aug 1998 08:37:27 -0400 Reply-To: ILL management Sender: ILL management From: "Zhang, Jingping" Subject: Re: Clio - Patron Status Report MIME-version: 1.0 Content-type: text/plain Connie Moss & Larry Perkins: Thanks for your very good answers! I will fix it today. ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ -----Original Message----- From: Larry Perkins [SMTP:larry@perkassoc.com] Sent: Wednesday, August 12, 1998 12:46 AM To: CLIO@VENUS.TWU.EDU Subject: Re: Clio - Patron Status Report Hi, At 12:39 PM 08/11/98 -0400, Jingping Zhang wrote: >I just generated our last month report of Patron Status report. The >report showed: > > Copies > > _____________________________________ >Patron Status filled Unfilled Cancelled Total > > 72 9 81 >Faculty 21 0 0 21 >Grad 17 1 0 18 >Staff 7 0 0 7 >Undergrad 4 0 0 4 > >Question: What is the patron status for total requests : 81 (72 filled, >9 unfilled)? What reason caused this problem and How can I fix it? The >Loans part has the same problem. The row with a 'blank' status results from records which do have a blank patron status field. This could result from not entering the status on the workform when the request was originated on Passport or not reading in both pages of the workfrom. The status field is usually on the second page. The patron status data is staored internally in the Patron3 field of the Borrowing Request table. If you open this table and sort in ascending order based on this field, all of the records with a 'blank' (really Null) value will be listed first. Connie Moss also noted that you can create a filter to do this. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Wed, 12 Aug 1998 09:12:01 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: ClioWeb Update MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Hi Folks, The response to our request for volunteers was tremendous, overwhelming in fact. In order to select a set of sites for the first phase of testing, we will send out a brief questionaire. We will also answer the questions posed by some of the volunteers. Thanks to all who did answer. If you have not yet responded, but are interested, please let us know. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Wed, 12 Aug 1998 12:22:11 -0400 Reply-To: ILL management Sender: ILL management From: "Toni Robertson, Falmouth Subregion" Subject: Stats question for processing centers I'm wondering how ILL processing centers using CLIO get their stats. One of the stats I have to report is how many requests I've received monthly. When I run the reports that come with CLIO, then run a query in MSAccess, I get very different figures. I have to report the total of requests received, then how they were handled (filled, canceled, etc.) Also, how do you tell the Access query how to tell the difference between a request for copying and a request for a loan? Use the IS NULL command in the article field to indicate a loan? Is there a field somewhere that says loan or copy, and I'm just missing it? Thanks, Toni ************************************************************************* * Toni Robertson, * * Interlibrary Loan Librarian * * SEMLS ILL Processing Center * * Falmouth Public Library * * Falmouth, MA 02540 * * TRobertson@CLAMS.LIB.MA.US 508-457-2555 fax: 508-457-2560 * ************************************************************************* ========================================================================= Date: Wed, 12 Aug 1998 13:12:14 -0400 Reply-To: ILL management Sender: ILL management From: Ed Via Organization: Miami University Libraries Subject: Re: ClioWeb Update MIME-version: 1.0 Content-type: text/plain; charset=us-ascii Content-transfer-encoding: 7bit Larry, Go ahead and send me a questionnaire; that may help us to think more about ClioWeb and how it might fit in here. Thanks, Ed Larry Perkins wrote: > > Hi Folks, > > The response to our request for volunteers was tremendous, overwhelming in > fact. > > In order to select a set of sites for the first phase of testing, we will > send out a brief questionaire. We will also answer the questions posed by > some of the volunteers. > > Thanks to all who did answer. If you have not yet responded, but are > interested, please let us know. > > Larry Perkins > ------------------------- > Perkins & Associates > 630 El Granada Blvd. > Half Moon Bay, CA 94019 > T: 650-726-9126 > F: 650-726-0910 > URL: www.Perkassoc.com ========================================================================= Date: Wed, 12 Aug 1998 15:05:14 -0400 Reply-To: ILL management Sender: ILL management From: "Zhang, Jingping" Subject: Re: ClioWeb Update MIME-version: 1.0 Content-type: text/plain I would like to the questionnaire too. ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ -----Original Message----- From: Ed Via [SMTP:ViaRE@muohio.edu] Sent: Wednesday, August 12, 1998 1:12 PM To: CLIO@VENUS.TWU.EDU Subject: Re: ClioWeb Update Larry, Go ahead and send me a questionnaire; that may help us to think more about ClioWeb and how it might fit in here. Thanks, Ed Larry Perkins wrote: > > Hi Folks, > > The response to our request for volunteers was tremendous, overwhelming in > fact. > > In order to select a set of sites for the first phase of testing, we will > send out a brief questionaire. We will also answer the questions posed by > some of the volunteers. > > Thanks to all who did answer. If you have not yet responded, but are > interested, please let us know. > > Larry Perkins > ------------------------- > Perkins & Associates > 630 El Granada Blvd. > Half Moon Bay, CA 94019 > T: 650-726-9126 > F: 650-726-0910 > URL: www.Perkassoc.com ========================================================================= Date: Wed, 12 Aug 1998 15:40:53 -0400 Reply-To: ILL management Sender: ILL management From: Kim Marshall Subject: Help with Fiscal Year Stats MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" PLEASE HELP.... This year's stats are my first using CLIO. Thus far, I'm very pleased with the product, but I'm not familiar enough with all the "workings" of CLIO and the customizing of reports to get the info I need. I have the basic reports for both Borrowing and Lending, but I need more specified info concerning the UNFILLED transactions for Borrowing. Are UNFILLEDS already counted in the overall totals or do they need to be added to the totals? (I need the actual number of transactions, not just the completed/filled transactions). Instead of grouping into one UNFILLED file, I need to know how many were loans; how many were copies; the number of in-state; the number of out-of-state. Can I get the reports I need thru Access/Excel??? I have worked a little with Microsoft products, but not enough to be familiar with their capabilities. Any help/suggestions would be appreciated. Have problems with my e-mail from time-to-time....may need to call me. Many thanks to all. Kimberly J. Marshall k_marshall@clinch.edu ILL Department Wyllie Library Clinch Valley College College Avenue Wise, Virginia 24293 ========================================================================= Date: Thu, 13 Aug 1998 09:47:04 -0400 Reply-To: ILL management Sender: ILL management From: Rebecca Noonan Subject: Re: Help with Fiscal Year Stats When you get an answer to this, would you please forward it to me or to the list? Thanks >>> Kim Marshall 08/12 3:40 PM >>> PLEASE HELP.... This year's stats are my first using CLIO. Thus far, I'm very pleased with the product, but I'm not familiar enough with all the "workings" of CLIO and the customizing of reports to get the info I need. I have the basic reports for both Borrowing and Lending, but I need more specified info concerning the UNFILLED transactions for Borrowing. Are UNFILLEDS already counted in the overall totals or do they need to be added to the totals? (I need the actual number of transactions, not just the completed/filled transactions). Instead of grouping into one UNFILLED file, I need to know how many were loans; how many were copies; the number of in-state; the number of out-of-state. Can I get the reports I need thru Access/Excel??? I have worked a little with Microsoft products, but not enough to be familiar with their capabilities. Any help/suggestions would be appreciated. Have problems with my e-mail from time-to-time....may need to call me. Many thanks to all. Kimberly J. Marshall k_marshall@clinch.edu ILL Department Wyllie Library Clinch Valley College College Avenue Wise, Virginia 24293 ========================================================================= Date: Thu, 13 Aug 1998 10:19:56 -0400 Reply-To: ILL management Sender: ILL management From: "Fisher, Sheila D." Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Content-transfer-encoding: 7bit Larry, I just returned from vacation. I would like to take part in the Beta for CLIOweb. We are in the process of reviewing new systems for the library and I would like to have yours to compare with the others. Thanks. Sheila Sheila D. Fisher Periodicals & Interlibrary Loan Coordinator Ph: (717) 372-4326 Blough-Weis Library Fax: (717) 372-4310 Susquehanna University fishers@susqu.edu 514 University Avenue Selinsgrove, PA 1780-1050 >---------- >From: Larry Perkins[SMTP:larry@perkassoc.com] >Sent: Tuesday, August 04, 1998 1:00 AM >To: CLIO@VENUS.TWU.EDU >Subject: New Clio Product - ClioWeb > >Hi Folks, > >We have developed a new product called ClioWeb. It includes a web page for >your Patrons to submit borrowing requests. Clioweb can be configured to >automatically send these requests to your OCLC Review File or to allow >staff review first. > >This product is a first step on our path to Clio 2.0 which will offer even >more flexibility in how borrowing requests are routed. > >We are testing this new product now. If you would like to be a beta tester >for this new capability, please let us know as soon as possible. > >Larry Perkins > ========================================================================= Date: Thu, 13 Aug 1998 21:31:48 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Re: Stats question for processing centers MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" To the list, At 12:22 PM 08/12/98 -0400, Toni Robertson wrote, in part: > I'm wondering how ILL processing centers using CLIO get their stats. > > ...how do you tell the Access query how to tell the difference > between a request for copying and a request for a loan? Use the > IS NULL command in the article field to indicate a loan? Is there > a field somewhere that says loan or copy, and I'm just missing it? There is no explicit way to tell when the request is anything except filled as a loan or copy. For several of the reports currently in Clio, particularily the Patron Status anad Patron dept reports, I use a combination of the Article and Pagenums fields to discriminate between the two alternaltives when the item is unfilled or cancelled: IF Isnull(Article) AND Isnull(Pagenums), then it is a loan; otherwise it is a copy. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Thu, 13 Aug 1998 21:31:55 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Re: Help with Fiscal Year Stats MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" At 03:40 PM 08/12/98 -0400, Kimberly J. Marshall wrote in part: >.... I need more specified >info concerning the UNFILLED transactions for Borrowing. Are UNFILLEDS >already counted in the overall totals or do they need to be added to the >totals? (I need the actual number of transactions, not just the >completed/filled transactions). The Total Unfilled shown on the Items received/unfilled report are separate, they are not counted in the overall totals. >Instead of grouping into one UNFILLED file, >I need to know how many were loans; how many were copies; the number of >in-state; the number of out-of-state. You can get a breakdown of the Unfilled/cancelled with the Patron status or dept report. The Total unfilled and Cancelled for Loans and Copied is at the bottom. I don't know how you can tell if a transaction is unfilled by an out of state library unless you only sent it to an out of state library. Its just unfilled. Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Fri, 14 Aug 1998 10:13:14 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Bookstraps & multiple addresses MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" To the list, There have been several comments/suggestions concerning 'customize-ability' of Bookstraps(mostly lending) and the fact that the mailing address on the mailing label portion may not represent the actual requesting library. How about the following: 1. Remove the phrase 'Do not return in drop boxes' from the lower portion of both the lending and borrowing bookstrap. The area for the lower customizable paragraph will be enlarged to encompass this space. 2. The 'Ship to' address on the right hand side mailing label of the lending bookstrap will be set to the :SHIP TO: field in the lending request unless this field is blank. In this case, it will then be set to the address in the library record. Comments?? Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Fri, 14 Aug 1998 14:07:16 -0400 Reply-To: ILL management Sender: ILL management From: "Jean L. Cooper" Subject: Re: Bookstraps & multiple addresses MIME-version: 1.0 Content-type: text/plain; charset=us-ascii Content-transfer-encoding: 7bit Larry, I think this is a very good idea -- it would solve the problem that we have noted. -- Jean Larry Perkins wrote: >2. The 'Ship to' address on the right hand side mailing label of the lending bookstrap will be set to the :SHIP TO: field in the lending request unless this field is blank. In this case, it will then be set to the address in the library record.<< -- Jean L. Cooper Assistant Director, Interlibrary Services University of Virginia Library Charlottesville, Va 22903 voice: 804-982-2743 email: jcooper@virginia.edu Ariel: 128.143.166.41 ========================================================================= Date: Fri, 14 Aug 1998 15:54:57 -0400 Reply-To: ILL management Sender: ILL management From: Andrea Hathaway Subject: Re: Bookstraps & multiple addresses MIME-version: 1.0 Content-type: text/plain; charset="iso-8859-1" Content-transfer-encoding: 7bit Both ideas seem fine, just the changes I thought were needed! -----Original Message----- From: Larry Perkins To: CLIO@VENUS.TWU.EDU Date: Friday, August 14, 1998 1:13 PM Subject: Bookstraps & multiple addresses >To the list, > >There have been several comments/suggestions concerning 'customize-ability' >of Bookstraps(mostly lending) and the fact that the mailing address on the >mailing label portion may not represent the actual requesting library. > >How about the following: > >1. Remove the phrase 'Do not return in drop boxes' from the lower portion >of both the lending and borrowing bookstrap. The area for the lower >customizable paragraph will be enlarged to encompass this space. > >2. The 'Ship to' address on the right hand side mailing label of the >lending bookstrap will be set to the :SHIP TO: field in the lending request >unless this field is blank. In this case, it will then be set to the >address in the library record. > >Comments?? > >Larry Perkins > >------------------------- >Perkins & Associates >630 El Granada Blvd. >Half Moon Bay, CA 94019 >T: 650-726-9126 >F: 650-726-0910 >URL: www.Perkassoc.com ========================================================================= Date: Fri, 14 Aug 1998 13:29:39 -0700 Reply-To: ILL management Sender: ILL management From: Elissa Mondschein Subject: Re: Bookstraps & multiple addresses In-Reply-To: <3.0.32.19980814101139.006a0644@mail1.dev-com.com> MIME-version: 1.0 Content-type: TEXT/PLAIN; charset=US-ASCII Thank you so much Larry! These things will help a lot. Three more suggestions. 1. a place on the library (right hand) portion of the bookstrap with a programmable note. eg: we would like a place marked "signature" where the patron can sign for the book. 2. The patron name on the right hand portion of the strap that is larger and BOLD. We file the paperwork by patron last name and at this point write it over at the top of each request. 3. Book title included on the right hand portion of the bookstrap, not just ILL number. Thanks again for working on this. Elissa Mondschein Interlibrary Borrowing UC Berkeley On Fri, 14 Aug 1998, Larry Perkins wrote: > To the list, > > There have been several comments/suggestions concerning 'customize-ability' > of Bookstraps(mostly lending) and the fact that the mailing address on the > mailing label portion may not represent the actual requesting library. > > How about the following: > > 1. Remove the phrase 'Do not return in drop boxes' from the lower portion > of both the lending and borrowing bookstrap. The area for the lower > customizable paragraph will be enlarged to encompass this space. > > 2. The 'Ship to' address on the right hand side mailing label of the > lending bookstrap will be set to the :SHIP TO: field in the lending request > unless this field is blank. In this case, it will then be set to the > address in the library record. > > Comments?? > > Larry Perkins > > ------------------------- > Perkins & Associates > 630 El Granada Blvd. > Half Moon Bay, CA 94019 > T: 650-726-9126 > F: 650-726-0910 > URL: www.Perkassoc.com > ========================================================================= Date: Mon, 17 Aug 1998 15:08:44 -0400 Reply-To: ILL management Sender: ILL management From: "Fisher, Sheila D." Subject: Re: New Clio Product - ClioWeb MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Content-transfer-encoding: 7bit Larry, I'm not sure that you got my first missive. So here goes again. We would like info on this new package and to be a beta test site, if you still need any. We are looking to upgrade to a WEB based integrated system from III. I would like to see how CLIOWEB works to compare with the others when the vendors do their demos. Thanks. Sheila Sheila D. Fisher Periodicals & Interlibrary Loan Coordinator Ph: (717) 372-4326 Blough-Weis Library Fax: (717) 372-4310 Susquehanna University fishers@susqu.edu 514 University Avenue Selinsgrove, PA 1780-1050 >---------- >From: Larry Perkins[SMTP:larry@perkassoc.com] >Sent: Tuesday, August 04, 1998 1:00 AM >To: CLIO@VENUS.TWU.EDU >Subject: New Clio Product - ClioWeb > >Hi Folks, > >We have developed a new product called ClioWeb. It includes a web page for >your Patrons to submit borrowing requests. Clioweb can be configured to >automatically send these requests to your OCLC Review File or to allow >staff review first. > >This product is a first step on our path to Clio 2.0 which will offer even >more flexibility in how borrowing requests are routed. > >We are testing this new product now. If you would like to be a beta tester >for this new capability, please let us know as soon as possible. > >Larry Perkins > ========================================================================= Date: Tue, 18 Aug 1998 10:49:45 -0400 Reply-To: ILL management Sender: ILL management From: "Zhang, Jingping" Subject: Searching Status of ILL in Clio MIME-version: 1.0 Content-type: text/plain Hello Everyone, 1. I would like to give Reference Librarians searching status of ILL in Reference Desk to answer patron's question: what is my status of my ILL materials? I can't use cliodata base as "read only" because Clio not works at that way, which I have contacted with Larry. OR 2. I would like to give patrons access to search the status of ILL materials with patron's ID and password via ILL web page. Dose anyone have any experience, comment, or suggestion about it? Many thanks in advance!!! ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ ========================================================================= Date: Wed, 19 Aug 1998 08:33:45 -0500 Reply-To: ILL management Sender: ILL management From: Rebecca Linton Subject: Re: ClioWeb Update MIME-version: 1.0 Content-type: text/plain Hi Larry, Excuse my extreme tardiness on this, but if it isn't too late, we would be interested in be a test site. If not, we will wait for the finished product. Thanks. Rebecca Linton Resource Sharing Consultant Library Resource Sharing Division Texas State Library and Archives Commission P.O. Box 12927 Austin, TX 78711 rlinton@tsl.state.tx.us 512-463-5406 voice 512-936-2306 fax > -----Original Message----- > From: Larry Perkins [SMTP:larry@perkassoc.com] > Sent: Wednesday, August 12, 1998 11:12 AM > To: CLIO@VENUS.TWU.EDU > Subject: ClioWeb Update > > Hi Folks, > > The response to our request for volunteers was tremendous, > overwhelming in > fact. > > In order to select a set of sites for the first phase of testing, we > will > send out a brief questionaire. We will also answer the questions > posed by > some of the volunteers. > > Thanks to all who did answer. If you have not yet responded, but are > interested, please let us know. > > Larry Perkins > ------------------------- > Perkins & Associates > 630 El Granada Blvd. > Half Moon Bay, CA 94019 > T: 650-726-9126 > F: 650-726-0910 > URL: www.Perkassoc.com ========================================================================= Date: Wed, 19 Aug 1998 08:10:32 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Limited Tech Support in mid Sept MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" To our customers, We will be attending the ARL/IPIG meeting in mid-September in London at the British Library. We will be away from the 8th to the 21st of September. Although we will not be totally out of touch, being out of the country will mean that we will not be able to respond to tech support calls/email in the usual timely way during this period. Tech support calls are usually most frequent during installation. If you have recently purchased Clio but have not yet installed it, you may wish to proceed with installation right away or wait until late September. We will update the FAQ section of our web page before we depart to include more recent material. Remember also that the Clio list membership can help with many questions. Please feel free to take advantage of this valuable resource. Larry and Dorothy Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Thu, 20 Aug 1998 01:46:27 -0600 Reply-To: ILL management Sender: ILL management From: Jivonna Stewart Subject: Re: Limited Tech Support in mid Sept In-Reply-To: <3.0.32.19980819080616.00747a34@mail1.dev-com.com> MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Larry, I am trying to load CLIO. Everything was going fine, then I got to the paragraph that reads"copy the fine on the disk labeled Cliodata into a directory on the one workstation which will hold your database. All that is required is that all of the other workstations where Clio is to be installed can share this directory............" I am unclear on the meaning of this. Maybe I should clarify my ideas on what I am trying to do. My idea was that CLIO would be on one computer. As we (3 of us, 3 different computers) created ILL requests, we would save them (to the .svs file). At the end of the day, we would copy the .svs file onto a disk, take the disk to the computer which has CLIO on it and copy the disk into CLIO. Is this correct? If this is correct, then only the machine with CLIO on it would need the CLIODATA file. Correct? Or does CLIO need to be installed into each computer which is 'talking' to OCLC? Please help! Jivonna Stewart "The test of mankind's progress jstewart@lib.nmsu.edu is not whether we add more to the Interlibrary Loan abundance of those who have much. New Mexico State University It is whether we provide enough Branson Library, ILL for those who have too little." Box 30003 Dept 3475 -plaque behind home plate, Las Cruces, NM 88003 Roberto Clemente Field, Fax: (505)646-4335 Hartford, CT- Phone: (505)646-6915 ========================================================================= Date: Thu, 20 Aug 1998 09:09:42 -0700 Reply-To: ILL management Sender: ILL management From: Jason Newborn Subject: Re: Limited Tech Support in mid Sept In-Reply-To: <3.0.2.32.19980820014627.007c6100@lib.nmsu.edu> MIME-version: 1.0 Content-type: TEXT/PLAIN; charset=US-ASCII Hello, It is possible to use clio this way but it is a very clunky method and fails to take advantage of many of clio's capabilities. It is possible and in fact perfectly normal and easy for you to install clio on all three of your machines and use them simultaneously. In order to do this you will need to have some kind of windows network between the machines. A windows network will allow you to "map a network drive." This means that you can make your PC believe that a folder on another PC is actually an extra disk drive. Then you need to understand that there are two parts to a functioning clio system: the client database and the data database. When you install the program from a set of clio disk you are installing the client part of clio. This part contains all of the buttons, and queries and menus that allow clio to do what it does -- it is the thinking part of clio. The cliodate.mdb file is where clio writes down all of the information it is working with. This is where the data is stored. Ok now that we have that distinction. you will probably want to install the Client portion of clio on all three of the computers you're going to use. On the other hand it is important that you have only one cliodata.mdb file. I would put this on a nice, new, reliable computer. Its a good idea to put it in a directory other than the clio directory; I use c:\cliodata\. Map this directory as a network drive on the other two computers. When you first try to start up clio it should tell you that it needs help finding the cliodate.mdb. It will bring up a little file opening dialog box. On the computer that houses the cliodata.mdb file just point clio at the appropriate directory and click ok. On the other two computers you will need to click on the little drop down menu that selects drive letters. On most computers the first networked drive will be drive letter E:\. On Thu, 20 Aug 1998, Jivonna Stewart wrote: > Larry, I am trying to load CLIO. Everything was going fine, then I got to > the paragraph that reads"copy the fine on the disk labeled Cliodata into a > directory on the one workstation which will hold your database. All that > is required is that all of the other workstations where Clio is to be > installed can share this directory............" > > I am unclear on the meaning of this. Maybe I should clarify my ideas on > what I am trying to do. My idea was that CLIO would be on one computer. > As we (3 of us, 3 different computers) created ILL requests, we would save > them (to the .svs file). At the end of the day, we would copy the .svs > file onto a disk, take the disk to the computer which has CLIO on it and > copy the disk into CLIO. Is this correct? If this is correct, then only > the machine with CLIO on it would need the CLIODATA file. Correct? Or > does CLIO need to be installed into each computer which is 'talking' to > OCLC? > > Please help! > Jivonna Stewart "The test of mankind's progress > jstewart@lib.nmsu.edu is not whether we add more to the > Interlibrary Loan abundance of those who have much. > New Mexico State University It is whether we provide enough > Branson Library, ILL for those who have too little." > Box 30003 Dept 3475 -plaque behind home plate, Las > Cruces, NM 88003 Roberto Clemente Field, > Fax: (505)646-4335 Hartford, CT- > Phone: (505)646-6915 > ========================================================================= Date: Fri, 21 Aug 1998 09:10:06 -0700 Reply-To: ILL management Sender: ILL management From: Larry Perkins Subject: Telephone numbers MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" To our customers, I have received a number commnets/suggestions lately about the format of telephone numbers on several of the Clio screens. Currently Clio enforces a US-style telephone number format for data entry on at least the following screens: Borrowing and Lending Libraries and the ALA Preferences screen. I am planning to remove this restriction(why did I do this?? what was I thinking??) on these screens so that international numbers and extensions can be entered. Are there any other places where this is a problem? Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Fri, 21 Aug 1998 12:42:04 -0400 Reply-To: ILL management Sender: ILL management From: Cindy Kristof Subject: ALA forms? Comments: cc: ddaugher@lms.kent.edu In-Reply-To: <3.0.32.19980821090933.00fe9ab0@mail1.dev-com.com> MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" Is there a way in Clio to make an ALA form that goes unfilled into a new ALA form to send to another library without having to retype the info? (Kind of like the NEW command in OCLC?) Thanks in advance, Cindy (new Clio user) _______ Cindy Kristof Document Delivery Librarian Coordinator, Interlibrary Services Kent State University Phone (330) 672-2670 Libraries and Media Services Fax (330) 672-2265 Kent, OH 44242-0001 ckristof@lms.kent.edu ========================================================================= Date: Fri, 21 Aug 1998 16:30:58 -0400 Reply-To: ILL management Sender: ILL management From: Meg Wickman Organization: Kettering University (EGM), Interlibrary Loan Department Subject: Re: Telephone numbers MIME-version: 1.0 Content-type: multipart/signed; protocol="application/x-pkcs7-signature"; micalg=sha1; boundary="------------ms65DD514D197E283DC88FE8DF" This is a cryptographically signed message in MIME format. --------------ms65DD514D197E283DC88FE8DF Content-Type: multipart/mixed; boundary="------------29FCF147333FD5CB1EF17777" This is a multi-part message in MIME format. --------------29FCF147333FD5CB1EF17777 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Yes. The costs of borrowing from libraries are sometimes figured in service charges plus costs per copy, but the Library Database only allows us to enter dollars/cents figures. Is there a way to at least add a notes field to this database? Larry Perkins wrote: > To our customers, > > I have received a number commnets/suggestions lately about the format of > telephone numbers on several of the Clio screens. > > Currently Clio enforces a US-style telephone number format for data entry > on at least the following screens: Borrowing and Lending Libraries and the > ALA Preferences screen. > > I am planning to remove this restriction(why did I do this?? what was I > thinking??) on these screens so that international numbers and extensions > can be entered. > > Are there any other places where this is a problem? > > Larry Perkins > ------------------------- > Perkins & Associates > 630 El Granada Blvd. > Half Moon Bay, CA 94019 > T: 650-726-9126 > F: 650-726-0910 > URL: www.Perkassoc.com --------------29FCF147333FD5CB1EF17777 Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf" Content-Transfer-Encoding: 7bit Content-Description: Card for Margaret Wickman Content-Disposition: attachment; filename="vcard.vcf" begin: vcard fn: Margaret Wickman n: Wickman;Margaret org: Kettering University (EGM) adr: Kettering University Library;;1700 West Thrid Avenue;Flint;MI;48504;USA email;internet: mwickman@kettering.edu title: Interlibrary Loan Technician tel;work: (810) 762-7938 tel;fax: (810) 762-9744 note;quoted-printable:Hours: Mon - Thur. 11:00 a.m. to 8:00 p.m. EDT=0D=0A= Fri - 8:30 a.m. to 5:30 p.m.=0D=0A= Kettering University was formerly GMI Engineering &=0D=0A= Management Institute. x-mozilla-cpt: ;0 x-mozilla-html: FALSE version: 2.1 end: vcard --------------29FCF147333FD5CB1EF17777-- --------------ms65DD514D197E283DC88FE8DF Content-Type: application/x-pkcs7-signature; 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MIME-version: 1.0 Content-type: text/plain; charset="us-ascii" To the list, At 12:42 PM 08/21/98 -0400, Cindy Kristof wrote: >Is there a way in Clio to make an ALA form that goes unfilled into a new >ALA form to send to another library without having to retype the info? >(Kind of like the NEW command in OCLC?) No, but that is a good idea. We can include that in the next release. Thanks for the suggestion, Larry Perkins ------------------------- Perkins & Associates 630 El Granada Blvd. Half Moon Bay, CA 94019 T: 650-726-9126 F: 650-726-0910 URL: www.Perkassoc.com ========================================================================= Date: Tue, 25 Aug 1998 16:09:47 -0400 Reply-To: ILL management Sender: ILL management From: Judy Cobb Subject: Invoice preferences MIME-version: 1.0 Content-type: TEXT/PLAIN; charset=US-ASCII Hi! Can anyone on the list tell me where the address on the invoice header and the "mail payment to" area can be edited? I tried doing this in Lending Billing Preferences because I want to add "ILL" both places, as our payments sometimes are sent to other offices in the library in error. In the preferences there is a window to edit "payable to" name and "payable to" caption but it only asks "Do you want your address printed on the invoice header - Yes or No. Where does the address come from so it can be edited?? Thanks in advance. Judy Cobb TCNJ ------------------------------------------------------------------------------ Judy Cobb Roscoe L. West Library Principal Library Assistant Interlibrary Loan Dept. E-Mail: cobbjudy@tcnj.edu The College of New Jersey Voice: 609 771-2037 or 2028 2000 Pennington Road Fax: 609 637-5189 or 5177 P.O. Box 7718 Ariel: 159.91.8.158 Trenton, N.J. 08628-0718 ------------------------------------------------------------------------------ ========================================================================= Date: Wed, 26 Aug 1998 08:21:38 -0400 Reply-To: ILL management Sender: ILL management From: "Zhang, Jingping" Subject: Re: Invoice preferences MIME-version: 1.0 Content-type: text/plain Have you try Update Addresses in preferences? ================================ Jingping Zhang Digital Resources / Automation Librarian James E. Morrow Library Marshall University 304-696-2326 (phone) 304-696-5858 zhangj@marshall.edu ================================ -----Original Message----- From: Judy Cobb [SMTP:cobbjudy@TCNJ.EDU] Sent: Tuesday, August 25, 1998 4:10 PM To: CLIO@VENUS.TWU.EDU Subject: Invoice preferences Hi! Can anyone on the list tell me where the address on the invoice header and the "mail payment to" area can be edited? I tried doing this in Lending Billing Preferences because I want to add "ILL" both places, as our payments sometimes are sent to other offices in the library in error. In the preferences there is a window to edit "payable to" name and "payable to" caption but it only asks "Do you want your address printed on the invoice header - Yes or No. Where does the address come from so it can be edited?? Thanks in advance. Judy Cobb TCNJ ------------------------------------------------------------------------ ------ Judy Cobb Roscoe L. West Library Principal Library Assistant Interlibrary Loan Dept. E-Mail: cobbjudy@tcnj.edu The College of New Jersey Voice: 609 771-2037 or 2028 2000 Pennington Road Fax: 609 637-5189 or 5177 P.O. Box 7718 Ariel: 159.91.8.158 Trenton, N.J. 08628-0718 ------------------------------------------------------------------------ ------ ========================================================================= Date: Wed, 26 Aug 1998 11:48:47 -0400 Reply-To: ILL management Sender: ILL management From: Meg Wickman Organization: Kettering University (EGM), Interlibrary Loan Department Subject: Re: Invoice preferences MIME-version: 1.0 Content-type: multipart/signed; protocol="application/x-pkcs7-signature"; micalg=sha1; boundary="------------ms6BF86500F5666959F3E48F06" This is a cryptographically signed message in MIME format. --------------ms6BF86500F5666959F3E48F06 Content-Type: multipart/mixed; boundary="------------80E0FFE90237450331ACC82E" This is a multi-part message in MIME format. --------------80E0FFE90237450331ACC82E Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Yes, use the Update Addresses in the Preferences section. Be sure to click on "Remit Invoice Payment Address." I included "Interlibrary Loan Department" in the initial address setup when we began to use CLIO, but you should be able to add it now. I experimented also with simply changing the addresses on the Lending Billing Preferences, but it doesn't seem to work. I was able to add ILL to the "Payable To" Address on the Lending Billing Preferences form in Billing, however, and it remains as the setting after exiting the field. To check on your progress, click on the Print Preview button. (Sorry for not responding yesterday. I'm swamped with borrowing requests.) Judy Cobb wrote: > Hi! Can anyone on the list tell me where the address on the invoice > header and the "mail payment to" area can be edited? I tried doing this > in Lending Billing Preferences because I want to add "ILL" both places, as > our payments sometimes are sent to other offices in the library in error. > > In the preferences there is a window to edit "payable to" name and > "payable to" caption but it only asks "Do you want your address printed on > the invoice header - Yes or No. Where does the address come from so it > can be edited?? Thanks in advance. > > Judy Cobb > TCNJ > > ------------------------------------------------------------------------------ > > Judy Cobb Roscoe L. West Library > Principal Library Assistant Interlibrary Loan Dept. > E-Mail: cobbjudy@tcnj.edu The College of New Jersey > Voice: 609 771-2037 or 2028 2000 Pennington Road > Fax: 609 637-5189 or 5177 P.O. Box 7718 > Ariel: 159.91.8.158 Trenton, N.J. 08628-0718 > > ------------------------------------------------------------------------------ --------------80E0FFE90237450331ACC82E Content-Type: text/x-vcard; charset=us-ascii; name="vcard.vcf" Content-Transfer-Encoding: 7bit Content-Description: Card for Margaret Wickman Content-Disposition: attachment; filename="vcard.vcf" begin: vcard fn: Margaret Wickman n: Wickman;Margaret org: Kettering University (EGM) adr: Kettering University Library;;1700 West Thrid Avenue;Flint;MI;48504;USA email;internet: mwickman@kettering.edu title: Interlibrary Loan Technician tel;work: (810) 762-7938 tel;fax: (810) 762-9744 note;quoted-printable:Hours: Mon - Thur. 11:00 a.m. to 8:00 p.m. EDT=0D=0A= Fri - 8:30 a.m. to 5:30 p.m.=0D=0A= Kettering University was formerly GMI Engineering &=0D=0A= Management Institute. x-mozilla-cpt: ;0 x-mozilla-html: FALSE version: 2.1 end: vcard --------------80E0FFE90237450331ACC82E-- --------------ms6BF86500F5666959F3E48F06 Content-Type: application/x-pkcs7-signature; name="smime.p7s" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="smime.p7s" Content-Description: S/MIME Cryptographic Signature MIILAAYJKoZIhvcNAQcCoIIK8TCCCu0CAQExCzAJBgUrDgMCGgUAMAsGCSqGSIb3DQEHAaCC CRYwggO/MIIDKKADAgECAhBgbQni00lDsMOq4A3trVkmMA0GCSqGSIb3DQEBBAUAMIG4MRcw FQYDVQQKEw5WZXJpU2lnbiwgSW5jLjEfMB0GA1UECxMWVmVyaVNpZ24gVHJ1c3QgTmV0d29y azFGMEQGA1UECxM9d3d3LnZlcmlzaWduLmNvbS9yZXBvc2l0b3J5L1JQQSBJbmNvcnAuIEJ5 IFJlZi4sTElBQi5MVEQoYyk5ODE0MDIGA1UEAxMrVmVyaVNpZ24gQ2xhc3MgMiBDQSAtIElu ZGl2aWR1YWwgU3Vic2NyaWJlcjAeFw05ODA3MzEwMDAwMDBaFw05OTA3MzEyMzU5NTlaMIHw MRcwFQYDVQQKEw5WZXJpU2lnbiwgSW5jLjEfMB0GA1UECxMWVmVyaVNpZ24gVHJ1c3QgTmV0 d29yazFGMEQGA1UECxM9d3d3LnZlcmlzaWduLmNvbS9yZXBvc2l0b3J5L1JQQSBJbmNvcnAu IGJ5IFJlZi4sTElBQi5MVEQoYyk5ODEmMCQGA1UECxMdRGlnaXRhbCBJRCBDbGFzcyAyIC0g TmV0c2NhcGUxHTAbBgNVBAMTFE1hcmdhcmV0IE1lZyBXaWNrbWFuMSUwIwYJKoZIhvcNAQkB FhZtd2lja21hbkBrZXR0ZXJpbmcuZWR1MFwwDQYJKoZIhvcNAQEBBQADSwAwSAJBAOtpHmj1 x0tPK8jHzOtLJUnsRC/TxTJ8THWfnW+B2ltZRLxQzkinvbQHxuQXUuey1TxVMVqvznVBJIz5 KzTgQ+0CAwEAAaOB0zCB0DAJBgNVHRMEAjAAMIGvBgNVHSAEgacwgDCABgtghkgBhvhFAQcB ATCAMCgGCCsGAQUFBwIBFhxodHRwczovL3d3dy52ZXJpc2lnbi5jb20vQ1BTMGIGCCsGAQUF BwICMFYwFRYOVmVyaVNpZ24sIEluYy4wAwIBARo9VmVyaVNpZ24ncyBDUFMgaW5jb3JwLiBi eSByZWZlcmVuY2UgbGlhYi4gbHRkLiAoYyk5NyBWZXJpU2lnbgAAAAAAADARBglghkgBhvhC AQEEBAMCB4AwDQYJKoZIhvcNAQEEBQADgYEAgg4hEH8VRV9xMssDBYluV4U80WWRPRbfzkjX ncjd800DTOUe0s9dIxY2PsWcj64+3lA0hBQKxMWVIm/NmLkInIF9/PW/D9nLm+J0AzJTOdbm TtaLE54EContxeAF6Q/OG+AeDiM5UJw92s2AS3GJhdXKFJ5quAjlAw51s7uUysIwggMaMIIC g6ADAgECAhEAnOBTXvJtQn8Ps0S9K9otgzANBgkqhkiG9w0BAQQFADBfMQswCQYDVQQGEwJV UzEXMBUGA1UEChMOVmVyaVNpZ24sIEluYy4xNzA1BgNVBAsTLkNsYXNzIDIgUHVibGljIFBy aW1hcnkgQ2VydGlmaWNhdGlvbiBBdXRob3JpdHkwHhcNOTgwNTEyMDAwMDAwWhcNMDQwMTA2 MjM1OTU5WjCBuDEXMBUGA1UEChMOVmVyaVNpZ24sIEluYy4xHzAdBgNVBAsTFlZlcmlTaWdu IFRydXN0IE5ldHdvcmsxRjBEBgNVBAsTPXd3dy52ZXJpc2lnbi5jb20vcmVwb3NpdG9yeS9S UEEgSW5jb3JwLiBCeSBSZWYuLExJQUIuTFREKGMpOTgxNDAyBgNVBAMTK1ZlcmlTaWduIENs YXNzIDIgQ0EgLSBJbmRpdmlkdWFsIFN1YnNjcmliZXIwgZ8wDQYJKoZIhvcNAQEBBQADgY0A MIGJAoGBALXLGlReJbAsWV8Ja9Da1kpLEZ0aCj5+L7dlXxdjFeUs0CAADPC6a6peSbFok4Ml rCRfoiMcaU24O9t92o/BCc+lWDq2S8TU29iudfqGIpkiAShgpdvVMN8hcF5Ima0hVJHR3l/7 OClTG+J6U1jFDV0TB7NQxAZLOfhUq7mLaRITAgMBAAGjfDB6MBEGCWCGSAGG+EIBAQQEAwIB BjBHBgNVHSAEQDA+MDwGC2CGSAGG+EUBBwEBMC0wKwYIKwYBBQUHAgEWH3d3dy52ZXJpc2ln bi5jb20vcmVwb3NpdG9yeS9SUEEwDwYDVR0TBAgwBgEB/wIBADALBgNVHQ8EBAMCAQYwDQYJ KoZIhvcNAQEEBQADgYEAdib+5ftHsnaxj080R7hKWg3rBwNjvGW5rO7Df7l+jjZCiGTHqncF ndvdu3i4WF9iGm6+WWs370jzrIN/npJeE8ifyKlPmck6WyH1tnzDbiWc+zw6Tc2TYyJjPVDS /Wp9XzFdnN37kYXSxth3KKtYrp4A1CdvpKi4jbRoqSS6VVwwggIxMIIBmgIFAqMAAAEwDQYJ KoZIhvcNAQECBQAwXzELMAkGA1UEBhMCVVMxFzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMTcw NQYDVQQLEy5DbGFzcyAyIFB1YmxpYyBQcmltYXJ5IENlcnRpZmljYXRpb24gQXV0aG9yaXR5 MB4XDTk2MDEyOTAwMDAwMFo