=========================================================================
Date: Tue, 1 Aug 2000 10:38:47 -0500
Reply-To: Ron Saskowski
Sender: ILL Records Management Software User's Group
From: Ron Saskowski
Organization: University of New Orleans
Subject: Printing blank sheets
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7BIT
Hello--
I just installed the Clio2d update on our machines and when we go to
print bookstraps (borrowing & lending) & coversheets, we are getting a
number of blank sheets along with the straps and coversheets.
Has anyone experienced this?? If so, what was the fix for it.
Thanks!
Ron Saskowski
Interlibrary Loan Librarian
Earl K. Long Library
University of New Orleans
New Orleans, LA 70148
RSASKOWS@UNO.EDU
504-280-6548 phone
504-280-3173 fax
=========================================================================
Date: Tue, 1 Aug 2000 09:35:26 -0700
Reply-To: Elissa Mondschein
Sender: ILL Records Management Software User's Group
From: Elissa Mondschein
Subject: Re: Printing Bookstraps
Comments: To: "Mitchell, Patricia"
In-Reply-To: <310156AA3B6BD011AFFD00805FFE584904C43E43@NTS3>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Make sure it has a due date. CLIO! will not print a bookstrap if there is
no due date entered.
Elissa Mondschein
University of California, Berkeley
On Mon, 31 Jul 2000, Mitchell, Patricia wrote:
> I have been having a problem with printing borrowing bookstraps. Once I
> update the borrowing field, I occasionally have a bookstrap that will not
> print even if I have the box checked for it to print. Is there a way to
> have those print any other way after you have updated. I have went back in
> a re-updated and said yes to the error message that states it has already
> been updated. Is there a way to go back and reprint the lending bookstraps
> too? Thanks for any help I can get on this.
> Patricia Mitchell
> Monmouth College
>
=========================================================================
Date: Tue, 1 Aug 2000 11:57:12 -0700
Reply-To: BECKY STEWART
Sender: ILL Records Management Software User's Group
From: BECKY STEWART
Subject: Archiving and ALA forms
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
I have bee wrestling with these problems for way too long; it's time to as =
for help.
1. When trying to archive borrowing requests I get the message :error in =
archive button click 3624 Couldn't read the record Currently blocked by =
another user." I'm not sure who the other user could be because I'm the =
only one in our agency that uses CLIO.
2. After filling out the ALA request form and trying to save it, I get =
the message: "error in SavRec 3163 The field is too small to accept the =
amount of data you attempted to add. Try inserting or pasting less data." =
I'm not certain which field they are talking about but I have put (to my =
mind) the minimum amount of info in each field - I have certainly put more =
info in all fields in the past and it has been accepted.
Does anyone out there know the definitions of the various error numbers - =
or would that help in trying to figure out the problem myself? It's too =
early in the week to get this frustrated! Thank you for whatever help you =
can give me.
Rebecca Stewart
Interlibrary Borrowing
Washington State Library
PO Box 42460 Voice: 360-704-5231
Olympia WA 98504-2460 Fax: 360-753-3546
Love is not the solution, it is the assignment
=========================================================================
Date: Tue, 1 Aug 2000 14:51:54 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Question about Records
Comments: To: "Charlotte C. Rubens"
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Charlotte,
When downloading message files from OCLC using the Microenhancer. Select
the Direct Produced category along with your normal online produced and
shipped categories. Clio will read the Direct Produced records. This
should pickup the requests that were created by your patrons using OCLC
Direct. I hope this helps.
Judd Knight
Clio Software Support
----- Original Message -----
From: Charlotte C. Rubens
To:
Cc:
Sent: Tuesday, August 01, 2000 11:36 AM
Subject: Question about Records
> Judd,
> We use OCLC Direct, and at this point approximately 10% of our patrons'
> requests go through the Direct-to-Lender process, and I expect it to
> steadily increase. It seems that in those cases where a patron makes a
> request that goes straight to the lender, we do not get a record into CLIO
> until a lender either fills, conditionals or says "no". The practical
> effects of this are:
>
> 1. When a patron comes in to inquire about the status of a request, we
> cannot give her/him information about the status of the request without
> figuring out that the problem is they requested it electronically and it
> went through directly to the lender. At that point, we have to look in
> OCLC rather than CLIO (which we keep up and running all day at the public
> desk) and try to find the record to figure out where it has gone and where
> it is in the process.
>
> 2. Since many places update their records on a batch basis, we often
> receive articles before we even have a record of the request. This makes
> processing extremely awkward and inefficient.
>
> 3. Since OCLC strips the patron information out of records when they go
to
> the lender, we have to look up the delivery addresses of these patrons at
> the time the material is received, which is again awkward and inefficient.
>
> Is there a setting which we do not have set correctly, or is there a
> process you recommend for capturing request and patron information from
> Direct-to-Lender requests before they go out to the lender. Of course, I
> am looking for a way to capture this without having to look at every
request.
>
> Thank you.
>
> Charlotte C. Rubens
> U.C. Berkeley
>
=========================================================================
Date: Tue, 1 Aug 2000 14:46:32 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: archive error
Comments: To: Margaret Stangohr
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Margaret,
First -- make sure you have a good backup of the database before archiving.
This is very important!
Symptom: Error in archive button click 3218 Couldn't update; currently
locked.
If you are attempting to use large Microsoft Access databases on a Novell
NetWare server, set the "maximum record locks per connection" to the largest
allowable value (10,000). The execution of large bulk operations in
Microsoft Access (such as a large update query) can cause the server to run
out of record lock connections.
See your Novell NetWare documentation for a description of how to set the
number of record locks.
Judd Knight
Clio Software Support
----- Original Message -----
From: Margaret Stangohr
To:
Sent: Tuesday, August 01, 2000 11:12 AM
Subject: archive error
When I tried to archive both borrowing and lending requests, I get the
following error message:
Error in archive button click 3218 Couldn't update; currently locked.
I know I archived once before, but both archive tables are empty.
Thanks for your help
Margaret Stangohr
Technical Services/Systems Librarian
Buena Vista University
610 W 4th St.
Storm Lake, Iowa 50588
712-749 -2127 FAX:712-749-2059
stangohrm@bvu.edu
=========================================================================
Date: Tue, 1 Aug 2000 15:41:38 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Rubber Band technique
Comments: To: robbin.ernest@duke.edu
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_00EC_01BFFBCE.FAF295A0"
This is a multi-part message in MIME format.
------=_NextPart_000_00EC_01BFFBCE.FAF295A0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Robbin,
There is a rubber band technique. =20
Items needed:
Paper cutter
Rubber bands of various sizes
Print out the Clio Lending bookstraps then use your paper cutter to cut =
the two halves. Place main strip on the front of the book and the other =
strip on the back. Take you rubber band and wrap it once or twice for =
snugness. Place in jiffy bag and ship. The borrow will receive the =
material and can see where it came from and then they can use the back =
portion of the bookstrap as a shipping label wth ease.=20
For oversized books and fragile materials you may have to make other =
adjustments. =20
Judd Knight
Clio Software Support=20
------=_NextPart_000_00EC_01BFFBCE.FAF295A0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Robbin,
There is a rubber band technique. =
Items needed:
Paper cutter
Rubber bands of various =
sizes
Print out the Clio Lending =
bookstraps then use=20
your paper cutter to cut the two halves. Place main strip on the front =
of the=20
book and the other strip on the back. Take you rubber band and =
wrap it=20
once or twice for snugness. Place in jiffy bag and ship. The =
borrow=20
will receive the material and can see where it came from and then they =
can use=20
the back portion of the bookstrap as a shipping label wth=20
ease.
For oversized books and fragile =
materials you may=20
have to make other adjustments.
Judd Knight
Clio Software=20
Support
------=_NextPart_000_00EC_01BFFBCE.FAF295A0--
=========================================================================
Date: Wed, 2 Aug 2000 08:05:45 -0400
Reply-To: "Grove, Betty"
Sender: ILL Records Management Software User's Group
From: "Grove, Betty"
Subject: Re: Rubber Band technique
Comments: To: Judd Knight
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01BFFC79.FDEFB250"
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
------_=_NextPart_001_01BFFC79.FDEFB250
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Rather than rubber band the two havles together, we put scotch tape on =
them.
It makes a permanent book band that doesn't
come off, stays on until we receive the book back. (unless of course, =
the
patron takes it off which they sometimes do)..
Betty Grove/ILL Dept/
BCC Library/Cocoa=A0
=A0
=A0--Original Message-----
From: Judd Knight [mailto:judd@CLIOSOFTWARE.COM]
Sent: Tuesday, August 01, 2000 4:42 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] Rubber Band technique
Robbin,
=A0
There is a rubber band technique.=A0=20
=A0
Items needed:
Paper cutter
Rubber bands of various sizes
=A0
Print out the Clio Lending bookstraps=A0then use your paper cutter to =
cut the
two halves. Place main strip on the front of the book and the other =
strip on
the back.=A0 Take you rubber band and wrap it once or twice for =
snugness.=A0
Place in jiffy bag and ship.=A0 The borrow will receive the material =
and can
see where it came from and then they can use the back portion of the
bookstrap as a shipping label wth ease.=A0
=A0
For oversized books and fragile materials you may have to make other
adjustments.=A0=20
=A0
=A0
Judd Knight
Clio Software Support=A0
------_=_NextPart_001_01BFFC79.FDEFB250
Content-Type: text/html;
charset="iso-8859-1"
Rather
than rubber band the two havles together, we put scotch tape on them. It makes a
permanent book band that doesn't
come
off, stays on until we receive the book back. (unless of
course, the patron takes it off which they sometimes do)..
Betty Grove/ILL Dept/
BCC
Library/Cocoa
Robbin,
There is a rubber band technique.
Items needed:
Paper cutter
Rubber bands of various sizes
Print out the Clio Lending bookstraps then
use your paper cutter to cut the two halves. Place main strip on the front of
the book and the other strip on the back. Take you rubber band and wrap
it once or twice for snugness. Place in jiffy bag and ship. The
borrow will receive the material and can see where it came from and then they
can use the back portion of the bookstrap as a shipping label wth
ease.
For oversized books and fragile materials you may
have to make other adjustments.
Judd Knight
Clio Software
Support
------_=_NextPart_001_01BFFC79.FDEFB250--
=========================================================================
Date: Fri, 4 Aug 2000 16:40:23 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Libraries Stats
Comments: To: Elizabeth Maziarz
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_00B3_01BFFE32.AF41ACC0"
This is a multi-part message in MIME format.
------=_NextPart_000_00B3_01BFFE32.AF41ACC0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Elizabeth,
You raise the problem that Clio does not report the libraries that go =
unfilled on the borrowing reports. =20
The problem is that Clio:
- does not create a new library record in Borrowing unless the item is
received, so unless you had lent to the library there would be no =
library
record in the database. But anyway,
- if the item is unfilled, we can't really attribute it to any =
particular
library, since we may have sent it to a lender string of 5 libraries.
Which one 'unfilled' it? Actually they all could have unfilled it. At =
this time Clio does not have a way to generate a report with more than =
one library attributed to a status therefore Clio does not attempt to =
account for such a statistic.
The only possible time when you can be sure that one library is =
responsible for an unfill is when there is one library involved in the =
request such as your example. Clio may have someday a report that shows =
the success rate of Lender1. A report that would spot how many times =
they filled the request and how many times they did not.
Judd Knight
Clio Software Support
------=_NextPart_000_00B3_01BFFE32.AF41ACC0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Elizabeth,
You raise the problem that Clio does =
not report the=20
libraries that go unfilled on the borrowing reports.
The problem is that Clio:
- does not =
create a=20
new library record in Borrowing unless the item is
received, so =
unless you=20
had lent to the library there would be no library
record in the =
database. But=20
anyway,
- if the item is unfilled, we can't really attribute it to =
any=20
particular
library, since we may have sent it to a lender string of 5 =
libraries.
Which one 'unfilled' it? Actually they all could =
have=20
unfilled it. At this time Clio does not have a way to generate a =
report=20
with more than one library attributed to a status therefore Clio does =
not=20
attempt to account for such a statistic.
The only possible time when you can be =
sure that=20
one library is responsible for an unfill is when there is one library =
involved=20
in the request such as your example. Clio may have someday a =
report that=20
shows the success rate of Lender1. A report that would spot how =
many times=20
they filled the request and how many times they did not.
Judd Knight
Clio Software Support
------=_NextPart_000_00B3_01BFFE32.AF41ACC0--
=========================================================================
Date: Thu, 3 Aug 2000 20:11:19 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Stats discrepancies and Statistics Dates
Comments: To: CMC Leadville
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0051_01BFFD86.FCA0B9E0"
This is a multi-part message in MIME format.
------=_NextPart_000_0051_01BFFD86.FCA0B9E0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Bill,=20
The answer to all your questions is no.
The reason that you are getting different figures for the period is that =
when any editing is done on a request the Statistics date changes for =
that request therefore the request may not be within the date parameters =
of the report. =20
The report is based upon a Statistics Date time frame. If I was to =
change the status of an old request that had a status of cancelled with =
a statistics date of 09/01/99 to received then the adjustment would =
alter the statistic date of that record to the date of the change. If I =
did the adjustment today the statistic date would be 08/03/00.=20
**The Steps to correct these types of problems should be done by the =
administrator of the database**
If you have a record that you need to update, after the fact, but you =
want the adjustment to be reflected during the appropriate report period =
you need to go to Administration/Open Table/. At this time you need to =
choose either Borrowing requests or Borrowing Archive requests, =
depending on whether the request has been archived. When the =
appropriate table is open click on Advanced/Sort filter on the tool bar =
at the top right. Choose ILL as the searchable field then enter the ILL =
number in the criteria field. Now you want to click on the Table window =
(Do Not Close The Advanced Filter Window). You should see the tool bar =
reappear. Click on the Apply/Filter Sort button. You should now see =
only one ILL record in the table. Scroll right until you see the =
statistics date. Change the statistics date to what it should be for =
the period the request should reside. At this time you can close the =
table and return to the main borrowing menu. When you run the Borrowing =
Statistics Report if the period of the report includes the statistics =
date of the adjusted borrowing request then it should be a part of the =
report. =20
This is the same for reports in Lending. =20
Judd Knight
Clio Software Support =20
----- Original Message -----=20
From: CMC Leadville=20
To: Larry Perkins ; judd@cliosoftware.com ; =
wfrank@cmc1.coloradomtn.edu=20
Sent: Thursday, August 03, 2000 5:01 PM
Subject: Re: Persistant error message "Error in preview click 2501"
Our problems with Clio go beyond inability to get reports for which =
there is data, such as Method Request Submitted. Unfortunately, the =
major borrowing statistics report done by libraries is very inaccurate. =
Clio gives a total of 119 loans, 55 copies and 11 unfilled or cancelled =
for the period 07/1/99 through 06/30/00. When I went through borrowing =
records library by library and wrote down these figures for each =
library, I found there were 145 loans, 61 copies and 25 unfilled or =
cancelled.=20
All of these records have been marked received except for the unfilled =
or cancelled. One problem appears to be that Clio is not saving or =
indexing edits. Part of the reason for the disparity in unfilled is =
that after I ran preliminary reports and noticed that some requests had =
not been marked unfilled, I marked these records unfilled, but the =
reports made after these changes did not include these changes. The =
changes appear on the individual records, but are not reflected in =
reports.=20
Most of these problems involve borrowing statistics, but there are 5 =
instances of lending figures for individual libraries being off also. =
In four of these cases, loans were off by 1, while in the fifth case =
loans were off by 2.=20
Is it possible that a) our software needs to be reloaded and our =
records re-indexed?=20
Or b) that the version we have, which is 2.0b, isn't running right =
with our version of Windows, which is 4.00.950 B?=20
Or c) that there was a problem loading our records from our old =
version of Clio?=20
I will be out of the library Fri. through Sun. I thought I'd email =
this to you so you could think about it awhile before I call you when =
I'm in Monday afternoon. We need to get this resolved, because our FY =
1999-2000 reports are due=20
Thanks,=20
Bill Frank=20
Colorado Mountain College=20
Timberline Campus=20
Learning Resources Center=20
Leadville, CO 80461=20
v. 719/486-4249=20
f. 719/486-4221=20
------=_NextPart_000_0051_01BFFD86.FCA0B9E0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Bill,
The answer to all your questions is=20
no.
The reason that you are getting =
different figures=20
for the period is that when any editing is done on a request the =
Statistics date=20
changes for that request therefore the request may not be within the=20
date parameters of the report.
The report is based upon a =
Statistics Date time frame. If I was to change the status of =
an old=20
request that had a status of cancelled with a =
statistics date of=20
09/01/99 to received then the adjustment would alter the statistic =
date of=20
that record to the date of the change. If I did the adjustment =
today the=20
statistic date would be 08/03/00.
**The Steps to correct these types of =
problems=20
should be done by the administrator of the database**
If you have a record that you need to =
update, after=20
the fact, but you want the adjustment to be reflected during the =
appropriate=20
report period you need to go to Administration/Open Table/. At =
this time=20
you need to choose either Borrowing requests or Borrowing Archive =
requests,=20
depending on whether the request has been archived. When the =
appropriate=20
table is open click on Advanced/Sort filter on the tool bar at the top=20
right. Choose ILL as the searchable field then enter the ILL =
number in the=20
criteria field. Now you want to click on the Table window (Do Not =
Close=20
The Advanced Filter Window). You should see the tool bar =
reappear. =20
Click on the Apply/Filter Sort button. You should now see only one =
ILL=20
record in the table. Scroll right until you see the statistics =
date. =20
Change the statistics date to what it should be for the period the =
request=20
should reside. At this time you can close the table and return to =
the main=20
borrowing menu. When you run the Borrowing Statistics Report if =
the period=20
of the report includes the statistics date of the adjusted borrowing =
request=20
then it should be a part of the report.
This is the same for reports in =
Lending. =20
Judd Knight
Clio Software Support =
----- Original Message -----
From:=20
CMC Leadville
Sent: Thursday, August 03, 2000 =
5:01=20
PM
Subject: Re: Persistant error =
message=20
"Error in preview click 2501"
Our problems with Clio go beyond inability to get =
reports for=20
which there is data, such as Method Request Submitted. =
Unfortunately,=20
the major borrowing statistics report done by libraries is very=20
inaccurate. Clio gives a total of 119 loans, 55 copies and 11 =
unfilled=20
or cancelled for the period 07/1/99 through 06/30/00. When I =
went=20
through borrowing records library by library and wrote down these =
figures for=20
each library, I found there were 145 loans, 61 copies and 25 unfilled =
or=20
cancelled.=20
All of these records have been marked received except for the =
unfilled or=20
cancelled. One problem appears to be that Clio is not saving or =
indexing=20
edits. Part of the reason for the disparity in unfilled is that =
after I=20
ran preliminary reports and noticed that some requests had not been =
marked=20
unfilled, I marked these records unfilled, but the reports made after =
these=20
changes did not include these changes. The changes appear on the =
individual records, but are not reflected in reports.=20
Most of these problems involve borrowing statistics, but there are =
5=20
instances of lending figures for individual libraries being off =
also. In=20
four of these cases, loans were off by 1, while in the fifth case =
loans were=20
off by 2.=20
Is it possible that a) our software needs to be reloaded and our =
records=20
re-indexed?
Or b) that the version we have, which is 2.0b, =
isn't=20
running right with our version of Windows, which is 4.00.950 B? =
Or=20
c) that there was a problem loading our records from our old version =
of Clio?=20
I will be out of the library Fri. through Sun. I thought I'd =
email=20
this to you so you could think about it awhile before I call you =
when=20
I'm in Monday afternoon. We need to get this resolved, because =
our FY=20
1999-2000 reports are due=20
Thanks,
Bill Frank
Colorado Mountain College
Timberline =
Campus=20
Learning Resources Center
Leadville, CO 80461
v.=20
719/486-4249
f. 719/486-4221
------=_NextPart_000_0051_01BFFD86.FCA0B9E0--
=========================================================================
Date: Thu, 3 Aug 2000 15:21:38 -0800
Reply-To: Kim Armstrong
Sender: ILL Records Management Software User's Group
From: Kim Armstrong
Subject: invoicing patrons
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hi,
Those of you who invoice your patrons for losing or not returning their
ILL books: how are you keeping track of this in Clio? This is invoicing
on the borrowing side, not lending. I'm thinking of using the custom
search field for invoice numbers (we use our own institutional
invoices), but would another one be better?
Thank you!
Kim
--
Kim Armstrong, ILL Lending & Distance Delivery
Rasmuson Library Univ of Alaska Fairbanks (OCLC: UAF)
P.O. Box 756807 / Fairbanks, AK 99775-6807
voice: 907-474-5348 / in AK toll free: 1-800-478-5348
fax: 907-474-5744 / Ariel: 137.229.17.39
http://www.uaf.edu/library/illnet
kim.armstrong@uaf.edu - correspondence
fylend@uaf.edu - ILL requests only
=========================================================================
Date: Mon, 7 Aug 2000 10:18:59 -0700
Reply-To: Michael Montague
Sender: ILL Records Management Software User's Group
From: Michael Montague
Subject: transaction history
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Is there any way to view the transaction history of a request in clio, as
you can when online in passport?
Michael Montague (michaelm@ori.org)
x2164
_________________________________________________
ORI Library ... Your Partner in Research
Library Home Page http://library.ori.org
=========================================================================
Date: Mon, 7 Aug 2000 15:26:25 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: transaction history
Comments: To: Michael Montague
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Michael,
In a way, Clio can pull up the transaction history of a request. If you
know the name of the patron and the title of the request you can do a
transaction history search of attempts you have made for the material
through Borrowing Request Search screen. The first criteria to search is
the Patron's Last name. The second criteria of the search would be title of
the request, joined to the previous criteria by an "And" operator.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Michael Montague"
To:
Sent: Monday, August 07, 2000 12:18 PM
Subject: [CLIO] transaction history
> Is there any way to view the transaction history of a request in clio, as
> you can when online in passport?
>
>
>
>
> Michael Montague (michaelm@ori.org)
> x2164
> _________________________________________________
>
> ORI Library ... Your Partner in Research
> Library Home Page http://library.ori.org
>
=========================================================================
Date: Mon, 7 Aug 2000 15:47:49 -0500
Reply-To: "Yousefi, Vaik"
Sender: ILL Records Management Software User's Group
From: "Yousefi, Vaik"
Subject: ClIO & INNOVATIVE
Comments: To: Judd Knight
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
I am relatively new to CLIO and hope to learn more about it for possible
future considerations of this system for our ILL department. Among many
things I am trying to find out about this system I am specially interested
in how it interfaces with INNOVATIVE. In particular, is there a possible way
for CLIO to authenticate patron status using the patron record in INNOVATIVE
when the user sends ILL request through the Web?
Vaik Yousefi
Reference/ILL Librarian
Briscoe Library
UT Health Science Center at San Antonio
7703 Floyd Curl Dr.
San Antonio, TX 78229
email: yousefi@uthscsa.edu
phone: (210) 567-2466Vaik
yousefi@uthscsa.edu
=========================================================================
Date: Tue, 8 Aug 2000 11:48:16 -0500
Reply-To: jbougger@UNLNOTES.UNL.EDU
Sender: ILL Records Management Software User's Group
From: Jason Bougger
Subject: Reasons for no
MIME-Version: 1.0
Content-type: text/plain; charset=us-ascii
Quick question, using 'statistics' from the LENDING MAIN MENU.
When you run a report for 'Reasons for NO' it does not include all of the
reasons you have used to update. (ie- Policy Problem will not show up in
the report, instead it is included with "other" reasons). Is there any way
to change the format of these reports to make them show all of the reasons
for no?
______________________________
Jason Bougger
Interlibrary Loan/Distance Education
University of Nebraska Libraries
402-472-2522
=========================================================================
Date: Tue, 8 Aug 2000 18:31:16 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Reasons for no
Comments: To: jbougger@UNLNOTES.UNL.EDU
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Jason,
If you have Clio 2.0d. You can create a database with linked tables
LendingRequests, LendingRequestsArchive, and ReasonsForNo. After this you
want to import the queries LendingRequestsUnion and ReasonsForNOqry. At
this time you want to modify the ReasonsForNOqry. Enter the ReasonsForNOqry
in design mode. Change the first expression from Lending Notes from the
LendingRequestUnion to ISOText from the ReasonsForNo table. The first
expression should be Field: ISOText, Table: ReasonsForNo, Total: Group By,
and Crosstab: Column Heading. After changing this expression save the query
to Expanded Reasons for Noqry. Now at this time on your tool bar select the
office link to Excel. When this is selected you will be asked the date
parameters of your query. Go ahead and input this information. Excel
should open up after the query has run. You should see your borrowers in
rows, a column with totals, and several columns with the reasons for the
Nos. If you desire you can go ahead and total up each column by using the
Excel summation tool. I hope this helps.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Jason Bougger"
To:
Sent: Tuesday, August 08, 2000 11:48 AM
Subject: [CLIO] Reasons for no
> Quick question, using 'statistics' from the LENDING MAIN MENU.
>
> When you run a report for 'Reasons for NO' it does not include all of the
> reasons you have used to update. (ie- Policy Problem will not show up in
> the report, instead it is included with "other" reasons). Is there any
way
> to change the format of these reports to make them show all of the reasons
> for no?
> ______________________________
> Jason Bougger
> Interlibrary Loan/Distance Education
> University of Nebraska Libraries
> 402-472-2522
>
=========================================================================
Date: Wed, 9 Aug 2000 09:33:52 -0400
Reply-To: Cheryl Lafountain
Sender: ILL Records Management Software User's Group
From: Cheryl Lafountain
Organization: SUNY Plattsburgh - Feinberg Library
Subject: OCLC Reasons for No
MIME-version: 1.0
Content-type: multipart/mixed; boundary="------------CCB8C064E9D56F41BBE178FB"
This is a multi-part message in MIME format.
--------------CCB8C064E9D56F41BBE178FB
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello - We use Clio and the OCLC Microenhancer. Since the release of the
latest version of the OCLC ME, I thought my reasons for no were visible
to the borrowing libraries. I have just learned that they are not. If we
were only using the OCLC ME I could make the reasons visible but since
we send our records through Clio first, I'm unable to do this. Has
anyone figured out a way around this. Is this something Clio is working
on in a newer version?
Thanks!
Cheryl Lafountain
--------------CCB8C064E9D56F41BBE178FB
Content-Type: text/x-vcard; charset=us-ascii;
name="cheryl.lafountain.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Cheryl Lafountain
Content-Disposition: attachment;
filename="cheryl.lafountain.vcf"
begin:vcard
n:;
x-mozilla-html:FALSE
adr:;;;;;;
version:2.1
end:vcard
--------------CCB8C064E9D56F41BBE178FB--
=========================================================================
Date: Wed, 9 Aug 2000 11:06:58 -0500
Reply-To: lynns@CREIGHTON.EDU
Sender: ILL Records Management Software User's Group
From: Lynn Schneiderman
Subject: Re: OCLC Reasons for No
Comments: To: Cheryl Lafountain
In-Reply-To: <39915DC0.DA15ACB@plattsburgh.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
The OCLC ME and CLIO will do it. You have to go into the microenhancer and
make sure that option is checked. Go to the ME, goto tools. Under tools,
select options, then click on the general tab. Under that tab is an option
that says, Update records with reasons for no. Make sure that box is
checked. The same thing happened to me.
Lynn Schneiderman
ILL ASST.
Creighton University
Reinert/Alumni Library
On Wed, 9 Aug 2000, Cheryl
Lafountain wrote:
> Hello - We use Clio and the OCLC Microenhancer. Since the release of the
> latest version of the OCLC ME, I thought my reasons for no were visible
> to the borrowing libraries. I have just learned that they are not. If we
> were only using the OCLC ME I could make the reasons visible but since
> we send our records through Clio first, I'm unable to do this. Has
> anyone figured out a way around this. Is this something Clio is working
> on in a newer version?
>
> Thanks!
>
> Cheryl Lafountain
>
=========================================================================
Date: Wed, 9 Aug 2000 10:39:18 -0700
Reply-To: Michael Montague
Sender: ILL Records Management Software User's Group
From: Michael Montague
Subject: Re: OCLC Reasons for No
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
But am I correct in thinking that as a borrower, I can't view the reasons
for no in CLIO? The only way I know how to view the reasons for no is to go
into passport, type for history and view the transaction history.
Is their a way to view the reasons for no in CLIO?
-mike
-----Original Message-----
From: Lynn Schneiderman [mailto:lynns@CREIGHTON.EDU]
Sent: Wednesday, August 09, 2000 9:07 AM
To: CLIO-L@UCONNVM.UCONN.EDU
Subject: Re: [CLIO] OCLC Reasons for No
The OCLC ME and CLIO will do it. You have to go into the microenhancer and
make sure that option is checked. Go to the ME, goto tools. Under tools,
select options, then click on the general tab. Under that tab is an option
that says, Update records with reasons for no. Make sure that box is
checked. The same thing happened to me.
Lynn Schneiderman
ILL ASST.
Creighton University
Reinert/Alumni Library
On Wed, 9 Aug 2000, Cheryl
Lafountain wrote:
> Hello - We use Clio and the OCLC Microenhancer. Since the release of the
> latest version of the OCLC ME, I thought my reasons for no were visible
> to the borrowing libraries. I have just learned that they are not. If we
> were only using the OCLC ME I could make the reasons visible but since
> we send our records through Clio first, I'm unable to do this. Has
> anyone figured out a way around this. Is this something Clio is working
> on in a newer version?
>
> Thanks!
>
> Cheryl Lafountain
>
=========================================================================
Date: Wed, 9 Aug 2000 14:01:30 -0500
Reply-To: Jose Gonzalez
Sender: ILL Records Management Software User's Group
From: Jose Gonzalez
Subject: Re: OCLC Reasons for No
Comments: To: michaelm@ORI.ORG
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="=_D18974BB.3958305F"
This is a MIME message. If you are reading this text, you may want to
consider changing to a mail reader or gateway that understands how to
properly handle MIME multipart messages.
--=_D18974BB.3958305F
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline
Actually Michael,=20
You can view these by going to Clio and Open Tables >> Borrowing Request =
or Borrowing Archive. There is a field for Lending Notes. You can =
search for the ILL Number and going to that field. I hope this helps =
until they can make a Search Category of Reasons for No in an updated =
version of Clio.
Jose=20
Jose L. Gonzalez
Library Assistant II - ILL/DD
Mary & Jeff Bell Library
Texas A&M University-Corpus Christi
6300 Ocean Dr.
Corpus Christi, TX 78412
361-825-5772
>>> Michael Montague 08/09/00 12:39PM >>>
But am I correct in thinking that as a borrower, I can't view the reasons
for no in CLIO? The only way I know how to view the reasons for no is to =
go
into passport, type for history and view the transaction history.
Is their a way to view the reasons for no in CLIO?
-mike
-----Original Message-----
From: Lynn Schneiderman [mailto:lynns@CREIGHTON.EDU]=20
Sent: Wednesday, August 09, 2000 9:07 AM
To: CLIO-L@UCONNVM.UCONN.EDU=20
Subject: Re: [CLIO] OCLC Reasons for No
The OCLC ME and CLIO will do it. You have to go into the microenhancer and
make sure that option is checked. Go to the ME, goto tools. Under tools,
select options, then click on the general tab. Under that tab is an option
that says, Update records with reasons for no. Make sure that box is
checked. The same thing happened to me.
Lynn Schneiderman
ILL ASST.
Creighton University
Reinert/Alumni Library
On Wed, 9 Aug 2000, Cheryl
Lafountain wrote:
> Hello - We use Clio and the OCLC Microenhancer. Since the release of the
> latest version of the OCLC ME, I thought my reasons for no were visible
> to the borrowing libraries. I have just learned that they are not. If we
> were only using the OCLC ME I could make the reasons visible but since
> we send our records through Clio first, I'm unable to do this. Has
> anyone figured out a way around this. Is this something Clio is working
> on in a newer version?
>
> Thanks!
>
> Cheryl Lafountain
>
--=_D18974BB.3958305F
Content-Type: text/x-vcard
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="Jose Gonzalez.vcf"
QkVHSU46VkNBUkQNClZFUlNJT046Mi4xDQpYLUdXVFlQRTpVU0VSDQpGTjpHb256YWxleiwgSm9z
ZQ0KRU1BSUw7V09SSztQUkVGO05HVzpKb3NlLkdvbnphbGV6QG1haWwudGFtdWNjLmVkdQ0KWC1H
V1VTRVJJRDphZHVsYjAyNA0KT1JHOjtMaWJyYXJ5DQpOOkdvbnphbGV6O0pvc2UNCkVORDpWQ0FS
RA0KDQo=
--=_D18974BB.3958305F--
=========================================================================
Date: Wed, 9 Aug 2000 15:21:10 -0600
Reply-To: gheidema@tiu.edu
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Reason for NO
On a related question. Is there someplace that we can get a list of
what the reasons are as compared to the numbers that represent
each meaning?
I have noticed that in Clio 2 all that appears is the number that
represents the meaning rather than the reason for no itself. This is
fine as long as I can find a list of what each number represents.
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Wed, 9 Aug 2000 17:52:45 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Sending Reasons for NO to OCLC
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_00E1_01C0022A.9F7809A0"
This is a multi-part message in MIME format.
------=_NextPart_000_00E1_01C0022A.9F7809A0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
FYI:
In order for Lending reasons for NO to be sent to OCLC using =
Microenhancer 2.0 you have to select this option. In order to select =
this option you have to open Microenhancer 2.0 then from the Menu bar =
select Tools. From the drop down list choose Options then a pop-up menu =
will be displayed. From this pop-menu select the General tab. On this =
tab you want to select the option "Update records with Reasons for No" =
then click OK. Now when you send your no responses from Clio through =
the Microenhancer to OCLC the borrower will see your reason for NO.
Judd Knight
Clio Software Support
------=_NextPart_000_00E1_01C0022A.9F7809A0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
FYI:
In order for Lending reasons for NO to =
be sent to=20
OCLC using Microenhancer 2.0 you have to select this option. In =
order to=20
select this option you have to open Microenhancer 2.0 then from the Menu =
bar=20
select Tools. From the drop down list choose Options then a pop-up =
menu=20
will be displayed. From this pop-menu select the General =
tab. On=20
this tab you want to select the option "Update records with Reasons for =
No" then=20
click OK. Now when you send your no responses from Clio through =
the=20
Microenhancer to OCLC the borrower will see your reason for =
NO.
Judd Knight
Clio Software =
Support
------=_NextPart_000_00E1_01C0022A.9F7809A0--
=========================================================================
Date: Wed, 9 Aug 2000 16:07:18 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Reason for NO
Comments: To: gheidema@tiu.edu
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Gail,
Here is that list.
ISOCode ISOText
1 in use on loan
10 not on shelf
11 on reserve
12 poor condition
13 cost exceeds limit
14 charges
15 prepayment required
16 lacks copyright compliance
17 not found as cited
18 locations not found
19 on hold
2 in process
20 policy problem
23 requested delivery services not supported
24 preferred delivery time not supported
27 other
3 lost
4 non circulating
5 not owned
6 on order
7 volume issue not yet available
8 at bindery
9 lacking
Judd Knight
Clio Software Support
----- Original Message -----
From: "Gail Heideman"
To:
Sent: Wednesday, August 09, 2000 4:21 PM
Subject: [CLIO] Reason for NO
> On a related question. Is there someplace that we can get a list of
> what the reasons are as compared to the numbers that represent
> each meaning?
>
> I have noticed that in Clio 2 all that appears is the number that
> represents the meaning rather than the reason for no itself. This is
> fine as long as I can find a list of what each number represents.
>
>
> Gail Heideman
> Interlibrary Loan
> Rolfing Library
> 2065 Half Day Rd.
> Deerfield, IL 60015
> Voice:(847)317-4008
> FAX:(847)317-4012
> gheidema@tiu.edu
>
=========================================================================
Date: Thu, 10 Aug 2000 09:05:51 -0400
Reply-To: Judy Albert
Sender: ILL Records Management Software User's Group
From: Judy Albert
Organization: Ashland University
Subject: Reasons for No
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="------------DAB421B2DEBA53DF5C3D4057"
--------------DAB421B2DEBA53DF5C3D4057
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello,
Can someone explain Reason #9, "lacking"? To what does this refer?
Lacking what? When would you use this reason? Thanks.
Judy
--
Judy Albert, Reference Librarian
Ashland University
Ashland, OH 44805
419-289-5427 (voice)
419-289-5422 (fax)
jalbert@ashland.edu
--------------DAB421B2DEBA53DF5C3D4057
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello,
Can someone explain Reason #9, "lacking"? To what does this refer?
Lacking what? When would you use this reason? Thanks.
Judy
--
Judy Albert, Reference Librarian
Ashland University
Ashland, OH 44805
419-289-5427 (voice)
419-289-5422 (fax)
jalbert@ashland.edu
--------------DAB421B2DEBA53DF5C3D4057--
=========================================================================
Date: Thu, 10 Aug 2000 09:25:55 -0400
Reply-To: "Melissa A. Hofmann"
Sender: ILL Records Management Software User's Group
From: "Melissa A. Hofmann"
Subject: Re: Reasons for No
Comments: To: Judy Albert
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
We use this reason when we own an item but "lack" the year/volume/issue
requested. It may not be "lost," and we do "own" the title (so we
don't use "not owned"), so lacking is the only choice.
Melissa
Judy Albert wrote:
>
> Hello,
> Can someone explain Reason #9, "lacking"? To what does this refer?
> Lacking what? When would you use this reason? Thanks.
> Judy
>
> --
> Judy Albert, Reference Librarian
> Ashland University
> Ashland, OH 44805
> 419-289-5427 (voice)
> 419-289-5422 (fax)
> jalbert@ashland.edu
>
--
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
=========================================================================
Date: Thu, 10 Aug 2000 08:34:30 -0500
Reply-To: "Linderman, Kathleen"
Sender: ILL Records Management Software User's Group
From: "Linderman, Kathleen"
Subject: Re: Reasons for No
Comments: To: "Melissa A. Hofmann"
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
That's what we do, too.
Kate Linderman
University of Southern Indiana
-----Original Message-----
From: Melissa A. Hofmann [mailto:hofmannm@TCNJ.EDU]
Sent: Thursday, August 10, 2000 8:26 AM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: Re: [CLIO] Reasons for No
We use this reason when we own an item but "lack" the year/volume/issue
requested. It may not be "lost," and we do "own" the title (so we
don't use "not owned"), so lacking is the only choice.
Melissa
Judy Albert wrote:
>
> Hello,
> Can someone explain Reason #9, "lacking"? To what does this refer?
> Lacking what? When would you use this reason? Thanks.
> Judy
>
> --
> Judy Albert, Reference Librarian
> Ashland University
> Ashland, OH 44805
> 419-289-5427 (voice)
> 419-289-5422 (fax)
> jalbert@ashland.edu
>
--
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
=========================================================================
Date: Thu, 10 Aug 2000 09:20:25 -0400
Reply-To: "Rebecca C. Hedreen"
Sender: ILL Records Management Software User's Group
From: "Rebecca C. Hedreen"
Subject: Re: Reasons for No
MIME-Version: 1.0
Content-Type: text/plain
We use "lacking" specifically for multivolume works, like journals or
series, for which we do not have the desired volume. For instance, a
journal that we have from 1978-1986, and the borrower wants an article 1992.
Or a multivolume set that we have volumes 1, 4, 7 and 8, and the borrower
wants volume 5. Since we do not have our journal volume holdings (year
ranges) on OCLC, "lacking" is our most common reason for no.
Rebecca Hedreen
Interlibrary Loan, Frederick Douglass Library
University of Maryland Eastern Shore
Princess Anne, MD 21853
(410) 651-6609 fax (410) 651-7597
rchedreen@mail.umes.edu
Ariel: 131.118.123.16
We're drowning in information and starving for knowledge. Rutherford D
Rogers, librarian, Yale, NY Times 25 Feb 85
> -----Original Message-----
> From: Judy Albert [SMTP:jalbert@ASHLAND.EDU]
> Sent: Thursday, August 10, 2000 9:06 AM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: [CLIO] Reasons for No
>
> Hello,
> Can someone explain Reason #9, "lacking"? To what does this refer?
> Lacking what? When would you use this reason? Thanks.
> Judy
>
> --
> Judy Albert, Reference Librarian
> Ashland University
> Ashland, OH 44805
> 419-289-5427 (voice)
> 419-289-5422 (fax)
> jalbert@ashland.edu
>
=========================================================================
Date: Thu, 10 Aug 2000 09:35:16 -0400
Reply-To: "Staino, Angela (Library)"
Sender: ILL Records Management Software User's Group
From: "Staino, Angela (Library)"
Subject: FW: [CLIO] Reasons for No
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C002CF.D1A4FAF0"
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
------_=_NextPart_001_01C002CF.D1A4FAF0
Content-Type: text/plain;
charset="iso-8859-1"
-----Original Message-----
From: Staino, Angela (Library)
Sent: Thursday, August 10, 2000 9:33 AM
To: 'Judy Albert'
Subject: RE: [CLIO] Reasons for No
Hi Judy,
"Lacking" means the library doesn't have certain issues of a particular
volume or the library may start with say vol. 5 for instance and you may
need vol. 4 but they are "lacking" vol. 4. In other words, the volume set
is incomplete. [Staino, Angela (Library)] Hope this helps.
Angie
-----Original Message-----
From: Judy Albert [mailto:jalbert@ASHLAND.EDU]
Sent: Thursday, August 10, 2000 9:06 AM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] Reasons for No
Hello,
Can someone explain Reason #9, "lacking"? To what does this refer? Lacking
what? When would you use this reason? Thanks.
Judy
--
Judy Albert, Reference Librarian
Ashland University
Ashland, OH 44805
419-289-5427 (voice)
419-289-5422 (fax)
jalbert@ashland.edu
------_=_NextPart_001_01C002CF.D1A4FAF0
Content-Type: text/html;
charset="iso-8859-1"
Hi
Judy,
"Lacking" means the library doesn't have certain issues
of a particular volume or the library may start with say vol. 5 for
instance and you may need vol. 4 but they are "lacking" vol. 4. In
other words, the volume set is incomplete. [Staino, Angela (Library)] Hope this
helps.
Angie
Hello,
Can someone explain Reason #9,
"lacking"? To what does this refer? Lacking what?
When would you use this reason? Thanks.
Judy
--
Judy Albert, Reference Librarian
Ashland University
Ashland,
OH 44805
419-289-5427 (voice)
419-289-5422 (fax)
jalbert@ashland.edu
------_=_NextPart_001_01C002CF.D1A4FAF0--
=========================================================================
Date: Thu, 10 Aug 2000 10:41:32 -0500
Reply-To: Alison Levene
Sender: ILL Records Management Software User's Group
From: Alison Levene
Subject: Conditionals, OCLC ME, and CLIO
Comments: cc: akturner@comp.uark.edu
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We currently download our OCLC ME requests into CLIO and print the CLIO
pulling slips. There seems to be a problem, which Tim Prather at AMIGOS
has also verified, with requests we have placed in Conditional status.
When the requesting library responds, placing that in the Cond/Pend portion
of our message file (which is marked to download on OCLC ME), this is NOT
picked up and printed by CLIO. This has created problems for our Lending
Unit.
Have the rest of you had this experience or did you give up printing
requests through CLIO? Alison
Alison Levene, Head of Interlibrary Loan/Document Delivery
University Libraries
University of Arkansas, Fayetteville (AFU)
Fayetteville AR 72701-1201
(501) 575-2925 Ariel: 130.184.153.32 Fax: (501)575-5558
=========================================================================
Date: Thu, 10 Aug 2000 08:53:11 -0700
Reply-To: Elena Whittier
Sender: ILL Records Management Software User's Group
From: Elena Whittier
Organization: Lewis and Clark College
Subject: OCLC Reasons for No-LINKS
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------2B53B0F851179DB986A35C11"
This is a multi-part message in MIME format.
--------------2B53B0F851179DB986A35C11
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Greetings, all. This may have already been posted (I haven't seen it, but that doesn't necessarily mean anything), but I find it such a useful bit of info that it probably won't hurt to see it again. One of my colleagues provided this information.
OCLC provides free reports of 'reasons for no' at the following web address:
http://psw.oclc.org/psw/
Click on 'Records and Reports'.
Click on 'OCLC ILL Reasons for No Reports'.
Enter your authorization code and password.
Voila!
If you don't have any reports listed there, follow the instructions about how to turn this feature on in one of your NAD files (it's very easy).
This report provides a basic list of ILL requests (for both borrowing and lending) that includes reasons for no, lenders, dates, etc. They are nice reports because they have all requests that anyone said 'no' to (even if the request was filled by th
e second library). You'll see, though. ;-)
Also, if anyone is looking for explanations of what the reasons for no mean (another bit of info from my colleagues), you can find this at the following page:
http://www.oclc.org/oclc/tb/tb233/tb233.htm#1
Scroll down a bit and you'll come to a chart that has all the reasons listed.
Take it easy everyone!
-Elena
Jose Gonzalez wrote:
> Actually Michael,
>
> You can view these by going to Clio and Open Tables >> Borrowing Request or Borrowing Archive. There is a field for Lending Notes. You can search for the ILL Number and going to that field. I hope this helps until they can make a Search Category o
f Reasons for No in an updated version of Clio.
>
> Jose
>
> Jose L. Gonzalez
> Library Assistant II - ILL/DD
> Mary & Jeff Bell Library
> Texas A&M University-Corpus Christi
> 6300 Ocean Dr.
> Corpus Christi, TX 78412
> 361-825-5772
>
> >>> Michael Montague 08/09/00 12:39PM >>>
> But am I correct in thinking that as a borrower, I can't view the reasons
> for no in CLIO? The only way I know how to view the reasons for no is to go
> into passport, type for history and view the transaction history.
>
> Is their a way to view the reasons for no in CLIO?
>
> -mike
>
> -----Original Message-----
> From: Lynn Schneiderman [mailto:lynns@CREIGHTON.EDU]
> Sent: Wednesday, August 09, 2000 9:07 AM
> To: CLIO-L@UCONNVM.UCONN.EDU
> Subject: Re: [CLIO] OCLC Reasons for No
>
> The OCLC ME and CLIO will do it. You have to go into the microenhancer and
> make sure that option is checked. Go to the ME, goto tools. Under tools,
> select options, then click on the general tab. Under that tab is an option
> that says, Update records with reasons for no. Make sure that box is
> checked. The same thing happened to me.
>
> Lynn Schneiderman
> ILL ASST.
> Creighton University
> Reinert/Alumni Library
>
> On Wed, 9 Aug 2000, Cheryl
> Lafountain wrote:
>
> > Hello - We use Clio and the OCLC Microenhancer. Since the release of the
> > latest version of the OCLC ME, I thought my reasons for no were visible
> > to the borrowing libraries. I have just learned that they are not. If we
> > were only using the OCLC ME I could make the reasons visible but since
> > we send our records through Clio first, I'm unable to do this. Has
> > anyone figured out a way around this. Is this something Clio is working
> > on in a newer version?
> >
> > Thanks!
> >
> > Cheryl Lafountain
> >
--------------2B53B0F851179DB986A35C11
Content-Type: text/x-vcard; charset=us-ascii;
name="whittier.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Elena Whittier
Content-Disposition: attachment;
filename="whittier.vcf"
begin:vcard
n:Whittier;Elena
tel;fax:(503)768-7282
tel;work:(503)768-7280
x-mozilla-html:FALSE
url:http://library.lclark.edu/
org:Lewis and Clark College;Interlibrary Loan Department
version:2.1
email;internet:whittier@lclark.edu
title:Interlibrary Loan Supervisor
note:ARIEL IP: 149.175.20.3
adr;quoted-printable:;;LC Box LIB,=0D=0A0615 SW Palatine Hill Rd.=0D=0A;Portland;OR;97219;USA
fn:Elena Whittier
end:vcard
--------------2B53B0F851179DB986A35C11--
=========================================================================
Date: Thu, 10 Aug 2000 12:05:14 EDT
Reply-To: ILLBC@CUNYVM.CUNY.EDU
Sender: ILL Records Management Software User's Group
From: Interlibrary Loan
Subject: Department not showing up on CLIO
My supervisor asked me for stats on requests by department, and I was amazed t
o find that the departments were not filled in on CLIO. They are all filled in
on OCLC. Any ideas?
TIA
Sherry Warman
Brooklyn College Library
Brooklyn, NY
illbc@cunyvm.cuny.edu
=========================================================================
Date: Thu, 10 Aug 2000 10:00:28 -0700
Reply-To: Michael Montague
Sender: ILL Records Management Software User's Group
From: Michael Montague
Subject: Re: OCLC Reasons for No
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
I don't see that field when I open my tables. Does anyone know why?
-mike
-----Original Message-----
From: Jose Gonzalez [mailto:Jose.Gonzalez@iris.tamucc.edu]
Sent: Wednesday, August 09, 2000 12:02 PM
To: CLIO-L@UCONNVM.UCONN.EDU
Subject: Re: [CLIO] OCLC Reasons for No
Actually Michael,
You can view these by going to Clio and Open Tables >> Borrowing Request or
Borrowing Archive. There is a field for Lending Notes. You can search for
the ILL Number and going to that field. I hope this helps until they can
make a Search Category of Reasons for No in an updated version of Clio.
Jose
Jose L. Gonzalez
Library Assistant II - ILL/DD
Mary & Jeff Bell Library
Texas A&M University-Corpus Christi
6300 Ocean Dr.
Corpus Christi, TX 78412
361-825-5772
>>> Michael Montague 08/09/00 12:39PM >>>
But am I correct in thinking that as a borrower, I can't view the reasons
for no in CLIO? The only way I know how to view the reasons for no is to go
into passport, type for history and view the transaction history.
Is their a way to view the reasons for no in CLIO?
-mike
-----Original Message-----
From: Lynn Schneiderman [mailto:lynns@CREIGHTON.EDU]
Sent: Wednesday, August 09, 2000 9:07 AM
To: CLIO-L@UCONNVM.UCONN.EDU
Subject: Re: [CLIO] OCLC Reasons for No
The OCLC ME and CLIO will do it. You have to go into the microenhancer and
make sure that option is checked. Go to the ME, goto tools. Under tools,
select options, then click on the general tab. Under that tab is an option
that says, Update records with reasons for no. Make sure that box is
checked. The same thing happened to me.
Lynn Schneiderman
ILL ASST.
Creighton University
Reinert/Alumni Library
On Wed, 9 Aug 2000, Cheryl
Lafountain wrote:
> Hello - We use Clio and the OCLC Microenhancer. Since the release of the
> latest version of the OCLC ME, I thought my reasons for no were visible
> to the borrowing libraries. I have just learned that they are not. If we
> were only using the OCLC ME I could make the reasons visible but since
> we send our records through Clio first, I'm unable to do this. Has
> anyone figured out a way around this. Is this something Clio is working
> on in a newer version?
>
> Thanks!
>
> Cheryl Lafountain
>
=========================================================================
Date: Thu, 10 Aug 2000 14:51:07 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Fw: [CLIO] Department not showing up on CLIO
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
----- Original Message -----
From: "Judd Knight"
To:
Sent: Thursday, August 10, 2000 2:49 PM
Subject: Re: [CLIO] Department not showing up on CLIO
> Sherry,
>
> Your savescreen in passport is not saving the second page of the ILL
request workform.
> OCLC has a macro that you can download from their site that will make the
> process of saving both pages easy.
>
> Judd Knight
> Clio Software Support
>
>
> ----- Original Message -----
> From: "Interlibrary Loan"
> To:
> Sent: Thursday, August 10, 2000 11:05 AM
> Subject: [CLIO] Department not showing up on CLIO
>
>
> > My supervisor asked me for stats on requests by department, and I was
> amazed t
> > o find that the departments were not filled in on CLIO. They are all
> filled in
> > on OCLC. Any ideas?
> > TIA
> > Sherry Warman
> > Brooklyn College Library
> > Brooklyn, NY
> > illbc@cunyvm.cuny.edu
> >
>
=========================================================================
Date: Thu, 10 Aug 2000 16:19:34 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Error messages sending Email through Clio and the reason for the
error.
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0156_01C002E6.C576BA40"
This is a multi-part message in MIME format.
------=_NextPart_000_0156_01C002E6.C576BA40
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
Here is a partial list of error message numbers received for particular =
email notification problems.
Error 17
Email SMTP incorrect
Error 94 invalid use of null
Clio set to send only email, No email address
Error 13
No information in the Patron Notice paton field.
Error 22
Patron Notice Email could not go through because the line was down.
Judd Knight
Clio Software Support
------=_NextPart_000_0156_01C002E6.C576BA40
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
Here is a partial list of error message =
numbers=20
received for particular email notification problems.
Error 17
Email SMTP incorrect
Error 94 invalid use of =
null
Clio set to send only email, No email=20
address
Error 13
No information in the Patron Notice =
paton=20
field.
Error 22
Patron Notice Email could not go =
through because=20
the line was down.
Judd Knight
Clio Software Support
------=_NextPart_000_0156_01C002E6.C576BA40--
=========================================================================
Date: Fri, 11 Aug 2000 08:43:17 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: records in cliorequest
Comments: To: Harriet Sleggs
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Harriet,
To delete requests permanently from the server go to Options in Clio
Request. On the drop-down list select My Email Information. In the pop-up
window you will see an option to "Delete Mail From Server", switch this from
"no" to "Yes". Click close. I hope this helps.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Harriet Sleggs"
To:
Sent: Friday, August 11, 2000 7:23 AM
Subject: records in cliorequest
> Good morning Judd:
>
> This morning I clicked on GET NEW REQUESTS in ClioRequest and I was given
> the same few that I received yesterday and deleted. How do I delete these
> permanently? Most are tests, however, I do not want to work on duplicate
> requests. Each day I would like to retrieve the "new" requests. Thanks
in
> advance for your help.
>
> Harriet Sleggs
> Interlibrary Loan
> Milne Library
> SUNY GENESEO
>
>
=========================================================================
Date: Fri, 11 Aug 2000 10:14:13 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: OCLC 3-letter symbols
Comments: To: Sherie Hawkins
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Sherie,
OCLC's expansion of the 3 letter symbol will not affect Clio. Clio's lender
field can hold up to five characters.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Sherie Hawkins"
To:
Sent: Friday, August 11, 2000 9:58 AM
Subject: OCLC 3-letter symbols
> Judd,
>
> How will OCLC change to expand their 3-letter symbols affect CLIO?
>
> Sherie A. Hawkins Phone: (850) 644-4466
> LTA Supervisor Fax: (850) 644-4702
> Interlibrary Loan Unit E-Mail:sanselmo@mailer.fsu.edu
> Circulation Department
> Florida State University Libraries
> Tallahassee, FL 32306-2047
>
>
=========================================================================
Date: Fri, 11 Aug 2000 12:51:19 -0500
Reply-To: FinisterLynneD@EXCHANGE.UAMS.EDU
Sender: ILL Records Management Software User's Group
From: Lynne Finister
Subject: Re: OCLC 3-letter symbols
MIME-Version: 1.0
Content-Type: text/plain
When and how will OCLC's three-letter code change? Thank you.
Lynne Finister
University of Arkansas for Medical Sciences
finisterlynned@exchange.uams.edu
> -----Original Message-----
> From: Judd Knight [SMTP:judd@CLIOSOFTWARE.COM]
> Sent: Friday, August 11, 2000 10:14 AM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: Re: [CLIO] OCLC 3-letter symbols
>
> Sherie,
>
> OCLC's expansion of the 3 letter symbol will not affect Clio. Clio's
> lender
> field can hold up to five characters.
>
> Judd Knight
> Clio Software Support
>
>
> ----- Original Message -----
> From: "Sherie Hawkins"
> To:
> Sent: Friday, August 11, 2000 9:58 AM
> Subject: OCLC 3-letter symbols
>
>
> > Judd,
> >
> > How will OCLC change to expand their 3-letter symbols affect CLIO?
> >
> > Sherie A. Hawkins Phone: (850) 644-4466
> > LTA Supervisor Fax: (850) 644-4702
> > Interlibrary Loan Unit E-Mail:sanselmo@mailer.fsu.edu
> > Circulation Department
> > Florida State University Libraries
> > Tallahassee, FL 32306-2047
> >
> >
=========================================================================
Date: Fri, 11 Aug 2000 12:29:49 -0500
Reply-To: Jeremy Landry
Sender: ILL Records Management Software User's Group
From: Jeremy Landry
Organization: Troy State University Library
Subject: Problem Running Reports
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
We are unable to run the report for Collection Development loans using
specific dates beyond 7/28/2000
We can run reports fopr specified periods with no difficulty for
Collection Development copies.
We can also run the reoprt Collection Development loans using The
Previous year option, but not the previous month.
The error message we recieve is "Error in Preive click 2001. You
cancelled the previous operation."
We are on Clio 2b
Anyone have any answers?
--
Jeremy Landry
Electronic Services Librarian
Troy State University
Troy, AL 36082
jlandry@trojan.troyst.edu
(334) 670-3265
fax: (334) 670-3955
=========================================================================
Date: Mon, 14 Aug 2000 07:56:32 -0500
Reply-To: Joan Sommer
Sender: ILL Records Management Software User's Group
From: Joan Sommer
Subject: Re: Problem Running Reports
In-Reply-To: <3994380D.8789A4A2@trojan.troyst.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hello,
Our situation is even worse than Jeremy's. We can't run collection
development reports for any time period! Not previous year, not specified
period, not previous month. Help.
At 12:29 PM 8/11/00 -0500, you wrote:
>We are unable to run the report for Collection Development loans using
>specific dates beyond 7/28/2000
>
>We can run reports fopr specified periods with no difficulty for
>Collection Development copies.
>We can also run the reoprt Collection Development loans using The
>Previous year option, but not the previous month.
>
>The error message we recieve is "Error in Preive click 2001. You
>cancelled the previous operation."
>We are on Clio 2b
The message we receive is the same one. Judd, if you have an answer please
post to the list.
Thanks.
Joan Sommer
Head, Interlibrary Loan
Marquette University Libraries
Email: joan.sommer@marquette.edu
Phone: 414-288-1997
Fax: 414-288-5324
Snail Mail: P.O. Box 3141
Milwaukee, WI 53201-3141
=========================================================================
Date: Mon, 14 Aug 2000 11:21:20 -0500
Reply-To: Alison Levene
Sender: ILL Records Management Software User's Group
From: Alison Levene
Subject: Major statistics report for Lending
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
I recently noticed that when I did my "Lending Statsitics Report by Group
for" a specific group, CLIO does NOT give a total across. For example, one
library had "44 free copies", "0 paid copies", "3 free loans", "0 paid
loans", "16 unfilled", and the TOTAL was 0. I check this for different
time periods and different groups and this is consistent. Why is this
happening? Thanks, Alison
Alison Levene, Head of Interlibrary Loan/Document Delivery
University Libraries
University of Arkansas, Fayetteville (AFU)
Fayetteville AR 72701-1201
(501) 575-2925 Ariel: 130.184.153.32 Fax: (501)575-5558
=========================================================================
Date: Mon, 14 Aug 2000 12:17:12 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Problem Running Reports
Comments: To: Joan Sommer
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Joan,
This problem is due to either a blank patron or title field or both. Go to
borrowing request search screen then do a search using the statistic date as
the field for the search. Enter the date parameters by making the first
date requests later than date entered. After you enter this field select
More Choices. In the next choice choose Statistic date as the field to
search, again choose earlier than as the criteria. Enter the date for the
second choice. Be sure that the operator between the two searches is "And".
You also want to sort the results by patron. This is done by choosing
Patron from the Sort by: box in the upper right hand corner of the form.
Blank patrons request should appear first in the sorted display. If you
find a blank patron fill in the patron's information appropriately by
displaying the record then click on edit record, etc. If there is no blank
patron sort by title. Blank title requests should sort first in the
display. If you still are having problems please let me know.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Joan Sommer"
To:
Sent: Monday, August 14, 2000 7:56 AM
Subject: Re: [CLIO] Problem Running Reports
> Hello,
>
> Our situation is even worse than Jeremy's. We can't run collection
> development reports for any time period! Not previous year, not specified
> period, not previous month. Help.
>
> At 12:29 PM 8/11/00 -0500, you wrote:
> >We are unable to run the report for Collection Development loans using
> >specific dates beyond 7/28/2000
> >
> >We can run reports fopr specified periods with no difficulty for
> >Collection Development copies.
> >We can also run the reoprt Collection Development loans using The
> >Previous year option, but not the previous month.
> >
> >The error message we recieve is "Error in Preive click 2001. You
> >cancelled the previous operation."
> >We are on Clio 2b
>
> The message we receive is the same one. Judd, if you have an answer please
> post to the list.
>
> Thanks.
>
>
> Joan Sommer
> Head, Interlibrary Loan
> Marquette University Libraries
>
> Email: joan.sommer@marquette.edu
> Phone: 414-288-1997
> Fax: 414-288-5324
> Snail Mail: P.O. Box 3141
> Milwaukee, WI 53201-3141
>
=========================================================================
Date: Mon, 14 Aug 2000 17:31:27 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Customized Patron Notification Cover Sheet
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_000D_01C00615.7A250420"
This is a multi-part message in MIME format.
------=_NextPart_000_000D_01C00615.7A250420
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
Some users of Clio would like to use a customized Patron Notification =
Cover Sheet to give to the patron with the materials they have received. =
I have created a Word document and Access 97 database that will link to =
your Cliodata. All you have to do is download from my share site the =
PatronNotification Cover Sheet.mdb, Customized Patron Notification.doc, =
and the readme for customized patron notification report.txt. =
Instructions on using the files are located in the readme. Please let =
me know if you are interested and I will give you access to my site. =20
Judd Knight
Clio Software Support =20
------=_NextPart_000_000D_01C00615.7A250420
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
Some users of Clio would like to use a =
customized=20
Patron Notification Cover Sheet to give to the patron with the materials =
they=20
have received. I have created a Word document and Access 97 =
database that=20
will link to your Cliodata. All you have to do is download from my =
share=20
site the PatronNotification Cover Sheet.mdb, Customized Patron =
Notification.doc,=20
and the readme for customized patron notification report.txt. =
Instructions=20
on using the files are located in the readme. Please let me know =
if you=20
are interested and I will give you access to my site. =
Judd Knight
Clio Software Support =20
------=_NextPart_000_000D_01C00615.7A250420--
=========================================================================
Date: Mon, 14 Aug 2000 14:07:32 -0600
Reply-To: "Dee M. Salo"
Sender: ILL Records Management Software User's Group
From: "Dee M. Salo"
Subject: Billing- How do we catch them
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
We have been having problems catching schools that we charge. We do charge
for photocopies, unless of course we have reciprocals or are part of a FREE
group. We do not charge for books unless we are charged.
Before this last upgrade we kept track in the ship via field by putting
IFM(cost) or INV(cost) or RECIP. With this method we could catch alot, if we
had the library record updated. When the information in the Ship via field
showed up, we changed the constant data record to reflect the charge. Since
the upgrade, the information in the ship via field does not transfer through
to the updating record. How are people out there in CLIO keeping up with
charges? Our constant data is set to be no charge.
Dee Salo
University of Wyoming Libraries
Extended Library Services
salo@uwyo.edu
=========================================================================
Date: Tue, 15 Aug 2000 07:49:54 -0700
Reply-To: Troy Christenson
Sender: ILL Records Management Software User's Group
From: Troy Christenson
Organization: Eastern Washington University
Subject: Re: Billing- How do we catch them
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Dee,
EWU is a reciprocal charging library, we charge borrowers what they
would charge us. In order to identify charging libraries we modify the
Library record when they appear in "New Libraries". We do this regularly
to have proper information in the Library Data Base .
In the first line of the address field we put the library name or ILL
(for department) following that we put a dollar sign and a C (for
copies), L (for loans) or a B (for both copies and loans) and the
lender's charging amount.
examples:
Billy Bob Lib. $ C-10
JFK Library - ILL $ L-6.5
Library - ILL $ B-20
This then appears on the first screen of the library lookup without
having to go to the full record every time. We instantly know: 1) if a
library charges or not 2) what they charge for 3) how much they charge
and 4) if we need to look at the full record or not.
We always check the library database before we retreive an item because
of our charging policy. This way we can respond to those that indicate
0 in the Maxcost field, but charge us to borrow, before we do any work
on the request.
I hope this helps!
Troy
_____________________________________
"Dee M. Salo" wrote:
>
> We have been having problems catching schools that we charge. We do charge
> for photocopies, unless of course we have reciprocals or are part of a FREE
> group. We do not charge for books unless we are charged.
>
> Before this last upgrade we kept track in the ship via field by putting
> IFM(cost) or INV(cost) or RECIP. With this method we could catch alot, if we
> had the library record updated. When the information in the Ship via field
> showed up, we changed the constant data record to reflect the charge. Since
> the upgrade, the information in the ship via field does not transfer through
> to the updating record. How are people out there in CLIO keeping up with
> charges? Our constant data is set to be no charge.
>
> Dee Salo
> University of Wyoming Libraries
> Extended Library Services
> salo@uwyo.edu
--
**********************************************************************
** Troy Christenson E-Mail: tchristenson@mail.ewu.edu **
** Resource Sharing Manager Dept. E-mail: ewuill@mail.ewu.edu **
** Eastern Washington University Tel: (509) 359-2819 Fax: 359-6456 **
** Libraries 100 LIB OCLC: WEA NUC Code: WaChenE **
** 816 F Street ARIEL: ARIEL.EWU.EDU **
** Cheney, WA 99004-2453 USA ARIEL: 146.187.156.72 **
** **
** http://www.library.ewu.edu/services/ill/mainpage.html **
**********************************************************************
=========================================================================
Date: Tue, 15 Aug 2000 11:14:44 -0400
Reply-To: "Rebecca C. Hedreen"
Sender: ILL Records Management Software User's Group
From: "Rebecca C. Hedreen"
Subject: Re: Billing- How do we catch them
MIME-Version: 1.0
Content-Type: text/plain
UME is a reciprocal charging library (we charge you what you charge us). We
indicate the charging amount in the ShippedVia field: mail-8, ariel-15, etc.
This comes up when you update the lending request in Clio, so we know to
change our constant data from no charge to charging. As we do most of our
lending to only a few libraries, we recognize them right off. I do try to
check unfamiliar libraries in the Library Database and/or OCLC when we first
print off the requests each morning, so that the ShippedVia field is a
backup. The important thing is to keep your Library Database updated by
checking and updating new libraries as soon as they come up.
Rebecca Hedreen
Interlibrary Loan, Frederick Douglass Library
University of Maryland Eastern Shore
Princess Anne, MD 21853
(410) 651-6609 fax (410) 651-7597
rchedreen@mail.umes.edu
Ariel: 131.118.123.16
We're drowning in information and starving for knowledge. Rutherford D
Rogers, librarian, Yale, NY Times 25 Feb 85
> "Dee M. Salo" wrote:
> >
> > We have been having problems catching schools that we charge. We do
> charge
> > for photocopies, unless of course we have reciprocals or are part of a
> FREE
> > group. We do not charge for books unless we are charged.
> >
> > Before this last upgrade we kept track in the ship via field by putting
> > IFM(cost) or INV(cost) or RECIP. With this method we could catch alot,
> if we
> > had the library record updated. When the information in the Ship via
> field
> > showed up, we changed the constant data record to reflect the charge.
> Since
> > the upgrade, the information in the ship via field does not transfer
> through
> > to the updating record. How are people out there in CLIO keeping up
> with
> > charges? Our constant data is set to be no charge.
> >
> > Dee Salo
> > University of Wyoming Libraries
> > Extended Library Services
> > salo@uwyo.edu
>
> --
> **********************************************************************
> ** Troy Christenson E-Mail: tchristenson@mail.ewu.edu **
> ** Resource Sharing Manager Dept. E-mail: ewuill@mail.ewu.edu **
> ** Eastern Washington University Tel: (509) 359-2819 Fax: 359-6456 **
> ** Libraries 100 LIB OCLC: WEA NUC Code: WaChenE **
> ** 816 F Street ARIEL: ARIEL.EWU.EDU **
> ** Cheney, WA 99004-2453 USA ARIEL: 146.187.156.72 **
> ** **
> ** http://www.library.ewu.edu/services/ill/mainpage.html **
> **********************************************************************
=========================================================================
Date: Tue, 15 Aug 2000 08:39:39 -0700
Reply-To: Julia Graham
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: email notifications...future enhancements?
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Got to talking with a colleague the other day and I wondered if CLIO is
ever going to be upgraded to do email notifications for overdues and
recalls and the like. We love the "your stuff is here" email feature, but
if we're gonna save trees, wouldn't it also make sense to do overdues via
email? Just wondering if this will be included in any future upgrades...
thanks,
julia
****************************************************************************************************************************************
Julia Graham
Borrowing, Interlibrary Loan
Humboldt State University
1 Harpst St.
Arcata, CA 95521
707-826-4889
=========================================================================
Date: Tue, 15 Aug 2000 13:00:05 -0400
Reply-To: Larry Perkins
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: email notifications...future enhancements?
In-Reply-To: <4.3.2.7.0.20000815083715.00b16cb0@axe.humboldt.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 08:39 AM 8/15/00 -0700, Julia Graham wrote:
>Got to talking with a colleague the other day and I wondered if CLIO is
>ever going to be upgraded to do email notifications for overdues and
>recalls and the like. We love the "your stuff is here" email feature, but
>if we're gonna save trees, wouldn't it also make sense to do overdues via
>email? Just wondering if this will be included in any future upgrades...
Yes!
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391
F: 603-487-2833
URL:
=========================================================================
Date: Tue, 15 Aug 2000 11:21:51 -0700
Reply-To: Ann Harlow
Sender: ILL Records Management Software User's Group
From: Ann Harlow
Subject: Trouble sending to microenhancer.
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
To those with experience with the 'Send to Microenhancer' or 'Receive from
microenhancer' please read on.
We are experiencing difficulties with the microenhancer tool for Clio.
Currently we are running in a Windows NT client with a the actual clio
database located on a central NT server. For the past two years, this setup
has been working without any issues. However, recently we are having
difficulties updating lending and borrowing OCLC records.
here is the problem:
Under Windows NT client when we choose borrowing or lending from OCLC
records options we get an immediate windows error. A pop up dialogue
appears with a Dr. Watson Message stating that Explorer has crashed. Now
our systems people have tried to use the clio software with the
microenhancer under a windows 9x environment and have experienced the same
problems. Illegal operation errors were the most common. They also tried to
move the database out of the central server to see if network may have been
the problem. All of these options have failed so far. We run two different
Clio ends, one Science division the other our Humanities and Social
Sciences. The H&SS division has not experienced this problem and they are
running under the same environment.
My systems people believes that the cause of our problems may be located
within the database. However, when attempting to open the database under
Access 97/2000 they are denied.
If anyone has experienced this sort of issue, please send me email or to
our systems people at simonian@quake.ucr.edu or ccarlos@library.ucr.edu.
I thank you for your time.
Ann Harlow
*************
Ann Harlow
Science Library
Interlibrary Loan Service
P O Box 5900
University of California, Riverside 92517
909-787-6387 telephone
909-787-2820 fax
email aharlow@citrus.ucr.edu
=========================================================================
Date: Tue, 15 Aug 2000 13:29:59 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: 2 questions
Comments: To: Libby Norton
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Libby,
What you see on the site is what Clio knows at this time.
As for keeping track of libraries that charge for copies and loans. Create
two groups one that holds libraries that charge for copies and the other for
loans. A library can be in both groups if it charges for its loans and
copies. You will now have to assign the libraries to either group or both.
When you do your statistics, just select the group you want.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Libby Norton"
To:
Sent: Tuesday, August 15, 2000 9:37 AM
Subject: 2 questions
> Do you have a date projected for the release of ClioMed? I could not
> tell how old the message on your Web page was.
>
> Also, do you know if Larry has developed a way that we can separate
> libraries that charge for photos and do not charge for books? That is,
> we keep statistics showing how many requests we filled for photocopies
> from libraries that charge and how many free and the same for books.
> If a library charges for photocopies but not for books, we have been
> assigning that library to two groups, but when we do a statistical
> report there has been no way for Clio to differentiate and give us a
> separate count. Libby
>
> Libby P. Norton
> ILL/Reference Librarian
> 5729 Fogler Library
> University of Maine
> Orono, ME 04469-5729
>
> Phone: 207-581-1671
> Fax: 207-581-1653
> e-mail: Libby.Norton@umit.maine.edu
>
=========================================================================
Date: Tue, 15 Aug 2000 17:47:49 -0600
Reply-To: Kroupa
Sender: ILL Records Management Software User's Group
From: Kroupa
Subject: email notifications ...present
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
I'll be happy if someone will let me know what I'm doing wrong that I keep
getting "Error 17" (0 Email notices sent...) when I try to email a patron
the "stuff is here". I've tried using both the Borrowing request & the
Patron database as the source; I've left Department blank & I've left it
checked (in Patron preferences); in Notice format, I'm using "Email if
possible; otherwise print" (they print fine for folks sans email addresses).
I'd love a solution where I don't need a patron database, but we want to
save trees too if that's the only way out.
Thanks,
Phyllis Kroupa
kroupa_p@fortlewis.edu
=========================================================================
Date: Wed, 16 Aug 2000 08:52:32 -0500
Reply-To: "Karen H. Jensen"
Sender: ILL Records Management Software User's Group
From: "Karen H. Jensen"
Subject: Fwd: Clio Support
MIME-Version: 1.0
Content-type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
Larry and Dorothy,
I just want to let you know how great an acquistion Judd is to your team.
I'm sure you already must know, but I feel that as a user, this info needs
to go on record. His ability to isolate problems and solve them is
terrific.
Thanks,
Karen
Karen Jensen
kjensen@wellesley.edu
ILL/DocDel Coordinator
Wellesley College Library
=========================================================================
Date: Wed, 16 Aug 2000 12:04:30 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Slow performance of Clio
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0032_01C0077A.222616E0"
This is a multi-part message in MIME format.
------=_NextPart_000_0032_01C0077A.222616E0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
I have heard that some Clio users are having problems with Clio =
performing operations very slowly, especially on NT systems. This =
problem can be resolved by archiving old borrowing and lending requests. =
I suggest that you should reduce the size of your borrowing and lending =
requests tables to a maximum of 10,0000 records. When you begin to =
archive start off gradually, about a month's worth of requests. This =
will give you an idea of how long it will take to do a year's worth of =
requests. Also, the requests that you archive can still be accessed by =
searches and by reports. =20
When you have completed archiving please remember to compact the =
database. After compacting you will have a new streamlined database =
named cliodata.new. Rename the "cliodata.mdb" to "cliodata.old" and =
then rename "cliodata.new" to "cliodata.mdb".
***Remember archiving should be done while everybody but the =
administrator is out of Clio.*** =20
Judd Knight
Clio Software Support
------=_NextPart_000_0032_01C0077A.222616E0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
I have heard that some Clio users are =
having=20
problems with Clio performing operations very slowly, especially on NT=20
systems. This problem can be resolved by archiving=20
old borrowing and lending requests. I suggest =
that you=20
should reduce the size of your borrowing and lending requests tables to =
a=20
maximum of 10,0000 records. When you begin to archive start off =
gradually,=20
about a month's worth of requests. This will give you an idea of =
how long=20
it will take to do a year's worth of requests. Also, the =
requests=20
that you archive can still be accessed by searches and by reports. =
When you have completed archiving =
please remember=20
to compact the database. After compacting you will have a =
new=20
streamlined database named cliodata.new. Rename the "cliodata.mdb" =
to=20
"cliodata.old" and then rename "cliodata.new" to =
"cliodata.mdb".
***Remember archiving should be =
done while=20
everybody but the administrator is out of Clio.*** =
Judd Knight
Clio Software Support
------=_NextPart_000_0032_01C0077A.222616E0--
=========================================================================
Date: Wed, 16 Aug 2000 15:30:45 -0400
Reply-To: Bill Mayer
Sender: ILL Records Management Software User's Group
From: Bill Mayer
Subject: Re: email notifications- Error 17
Comments: To: Kroupa
In-Reply-To: <000d01c00713$38bf2d40$5c01050a@Libill.fortlewis.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Phyllis -
When I've encountered that error, it has been typically
because the Outgoing Mail Server smtp name has
been incorrect -
go to:
Preferences --->
Email Setup
and check the "Server Name for Outgoing Email (SMTP Server)"
From the looks of your email, that might be "sneezy.fortlewis.edu"
Just a suggestion -
PS to Judd and Larry - a table of numbered errors and what
they might (emphasis on might) mean would be very useful,
I think.........
Cheers
Bill
At 05:47 PM 8/15/00 -0600, Kroupa wrote:
>I'll be happy if someone will let me know what I'm doing wrong that I keep
>getting "Error 17" (0 Email notices sent...) when I try to email a patron
>the "stuff is here". I've tried using both the Borrowing request & the
>Patron database as the source; I've left Department blank & I've left it
>checked (in Patron preferences); in Notice format, I'm using "Email if
>possible; otherwise print" (they print fine for folks sans email addresses).
>I'd love a solution where I don't need a patron database, but we want to
>save trees too if that's the only way out.
>
>Thanks,
>Phyllis Kroupa
>kroupa_p@fortlewis.edu
***************
William A. Mayer
Systems Librarian for Public Services
Washington Research Library Consortium
ph: 301-390-2032
fax: 301-390-2020
mayer@wrlc.org
=========================================================================
Date: Wed, 16 Aug 2000 15:23:13 -0400
Reply-To: "Melissa A. Hofmann"
Sender: ILL Records Management Software User's Group
From: "Melissa A. Hofmann"
Subject: Re: Slow performance of Clio
Comments: To: Judd Knight
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I have found that if I have Clio and Passport open, Clio runs slowly.
If I close Passport, Clio runs fine. It doesn't happen with any other
application, just Passport. Don't know if that's a quirk with our setup
only, but thought it might be interesting to others.
Melissa
> Judd Knight wrote:
>
> Clio users,
>
> I have heard that some Clio users are having problems with Clio
> performing operations very slowly, especially on NT systems. This
> problem can be resolved by archiving old borrowing and lending
> requests. I suggest that you should reduce the size of your borrowing
> and lending requests tables to a maximum of 10,0000 records. When you
> begin to archive start off gradually, about a month's worth of
> requests. This will give you an idea of how long it will take to do a
> year's worth of requests. Also, the requests that you archive can
> still be accessed by searches and by reports.
>
> When you have completed archiving please remember to compact the
> database. After compacting you will have a new streamlined database
> named cliodata.new. Rename the "cliodata.mdb" to "cliodata.old" and
> then rename "cliodata.new" to "cliodata.mdb".
>
>
> ***Remember archiving should be done while everybody but the
> administrator is out of Clio.***
>
> Judd Knight
> Clio Software Support
>
--
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
=========================================================================
Date: Wed, 16 Aug 2000 16:29:44 -0400
Reply-To: "Melissa A. Hofmann"
Sender: ILL Records Management Software User's Group
From: "Melissa A. Hofmann"
Subject: Borrowing book straps
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Judd or Larry,
I have a request for the borrowing book straps. (We use them as inserts,
folding them in half and clipping them in the book, so that the right
half of the form is facing up--we find this is most efficient for us. We
have customized the left side as Clio allows us.)
We like the way the *right side* of the form has all the information
listed clearly. This is what sticks out of the book for patron pick-up
and due date information. However, would it be possible to enhance this
form to include the following features?
1. Make the type in the "Patron" field "shrink to fit" the space
alloted to print, so the whole name fits? Is this possible with Access?
Or could you make it two lines?
2. Under where the "Restrictions field" is placed, could you add the
Patron e-mail, patron phone, and patron note fields? This would be a
big help so we don't have to look back at the OCLC workform to find out
and fill in this information.
Thanks for your consideration!
Melissa
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
=========================================================================
Date: Thu, 17 Aug 2000 10:32:43 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Borrowing book straps
Comments: To: "Melissa A. Hofmann"
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Melissa,
Unfortunately with Clio 2.0b modifications to the bookstrap cannot be made.
Your idea of making the area for the patron's name display wider is noted.
As for putting a patron's email or phone number on a bookstrap this might be
infringing on a patron's right to privacy. I cannot see Clio making this a
feature on its bookstrap but I could be wrong.
Judd Knight
Clio Software Support
----- Original Message -----
From: "Melissa A. Hofmann"
To: "Judd Knight"
Sent: Thursday, August 17, 2000 10:04 AM
Subject: Re: [CLIO] Borrowing book straps
> We are running 2.0b.
>
> Melissa
>
> Judd Knight wrote:
> >
> > Melissa,
> >
> > What version of Clio are you running?
> >
> > Judd Knight
> > Clio Software Support
> >
> > ----- Original Message -----
> > From: "Melissa A. Hofmann"
> > To:
> > Sent: Wednesday, August 16, 2000 3:29 PM
> > Subject: [CLIO] Borrowing book straps
> >
> > > Judd or Larry,
> > >
> > > I have a request for the borrowing book straps. (We use them as
inserts,
> > > folding them in half and clipping them in the book, so that the right
> > > half of the form is facing up--we find this is most efficient for us.
We
> > > have customized the left side as Clio allows us.)
> > >
> > > We like the way the *right side* of the form has all the information
> > > listed clearly. This is what sticks out of the book for patron pick-up
> > > and due date information. However, would it be possible to enhance
this
> > > form to include the following features?
> > >
> > > 1. Make the type in the "Patron" field "shrink to fit" the space
> > > alloted to print, so the whole name fits? Is this possible with
Access?
> > > Or could you make it two lines?
> > >
> > > 2. Under where the "Restrictions field" is placed, could you add the
> > > Patron e-mail, patron phone, and patron note fields? This would be a
> > > big help so we don't have to look back at the OCLC workform to find
out
> > > and fill in this information.
> > >
> > > Thanks for your consideration!
> > >
> > > Melissa
> > >
> > >
> > > ><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
> > > Melissa A. Hofmann
> > > Senior Library Assistant
> > > Interlibrary Loan/Document Delivery
> > > Roscoe L. West Library
> > > The College of New Jersey (NJT)
> > > P.O. Box 7718
> > > Ewing, NJ 08628-0718
> > >
> > > Voice: 609.771.2084
> > > Fax: 609.637.5189
> > > Ariel: 159.91.8.158
> > > hofmannm@tcnj.edu
> > > ><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
> > >
>
> --
> ><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
> Melissa A. Hofmann
> Senior Library Assistant
> Interlibrary Loan/Document Delivery
> Roscoe L. West Library
> The College of New Jersey (NJT)
> P.O. Box 7718
> Ewing, NJ 08628-0718
>
> Voice: 609.771.2084
> Fax: 609.637.5189
> Ariel: 159.91.8.158
> hofmannm@tcnj.edu
> ><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
>
=========================================================================
Date: Thu, 17 Aug 2000 13:28:40 -0500
Reply-To: Jose Gonzalez
Sender: ILL Records Management Software User's Group
From: Jose Gonzalez
Subject: Re: Slow performance of Clio
Comments: To: hofmannm@TCNJ.EDU
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="=_025AAAE1.8DEC84DD"
This is a MIME message. If you are reading this text, you may want to
consider changing to a mail reader or gateway that understands how to
properly handle MIME multipart messages.
--=_025AAAE1.8DEC84DD
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline
Both of these are such large files that they require much of the resources =
on your computer to operate.
At least that's what my Systems LAN manager told me.
Jose
Jose L. Gonzalez
Library Assistant III - ILL/DD
Mary & Jeff Bell Library
Texas A&M University-Corpus Christi
6300 Ocean Dr.
Corpus Christi, TX 78412
361-825-5772
>>> "Melissa A. Hofmann" 08/16/00 02:23PM >>>
I have found that if I have Clio and Passport open, Clio runs slowly.
If I close Passport, Clio runs fine. It doesn't happen with any other
application, just Passport. Don't know if that's a quirk with our setup
only, but thought it might be interesting to others.
Melissa
> Judd Knight wrote:
>
> Clio users,
>
> I have heard that some Clio users are having problems with Clio
> performing operations very slowly, especially on NT systems. This
> problem can be resolved by archiving old borrowing and lending
> requests. I suggest that you should reduce the size of your borrowing
> and lending requests tables to a maximum of 10,0000 records. When you
> begin to archive start off gradually, about a month's worth of
> requests. This will give you an idea of how long it will take to do a
> year's worth of requests. Also, the requests that you archive can
> still be accessed by searches and by reports.
>
> When you have completed archiving please remember to compact the
> database. After compacting you will have a new streamlined database
> named cliodata.new. Rename the "cliodata.mdb" to "cliodata.old" and
> then rename "cliodata.new" to "cliodata.mdb".
>
>
> ***Remember archiving should be done while everybody but the
> administrator is out of Clio.***
>
> Judd Knight
> Clio Software Support
>
--
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu=20
><>%%%%><>%%%%><>%%%%><>%%%%><>%%%%%%%<><%%%%<><%%%%<><%%%%<><%%%%<><
--=_025AAAE1.8DEC84DD
Content-Type: text/x-vcard
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="Jose Gonzalez.vcf"
QkVHSU46VkNBUkQNClZFUlNJT046Mi4xDQpYLUdXVFlQRTpVU0VSDQpGTjpHb256YWxleiwgSm9z
ZQ0KRU1BSUw7V09SSztQUkVGO05HVzpKb3NlLkdvbnphbGV6QG1haWwudGFtdWNjLmVkdQ0KWC1H
V1VTRVJJRDphZHVsYjAyNA0KT1JHOjtMaWJyYXJ5DQpOOkdvbnphbGV6O0pvc2UNCkVORDpWQ0FS
RA0KDQo=
--=_025AAAE1.8DEC84DD--
=========================================================================
Date: Thu, 17 Aug 2000 21:36:16 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Error in Preview Click 2501 when running the Method Request
Submitted Report
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0157_01C00893.2C9BDA00"
This is a multi-part message in MIME format.
------=_NextPart_000_0157_01C00893.2C9BDA00
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
FYI:
If you receive the Error in Preview Click 2501 while attempting to run =
the Method Request Submitted Report this can be due to blank field(s) in =
your Request Method Options. To correct this problem go to =
Preference/General/Request Methods. Look for an extra blank field(s). =
To delete the blank field select the field with you mouse then hit the =
delete key on your keyboard. You will get a pop-up box to confirm the =
deletion of a record, reply yes. After all blank fields have been =
removed except for the default blank field which you cannot remove, you =
are ready to attempt re-running the report.
Judd Knight
Clio Software Support
------=_NextPart_000_0157_01C00893.2C9BDA00
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Clio users,
FYI:
If you receive the Error in Preview =
Click 2501=20
while attempting to run the Method Request Submitted Report this can be =
due to=20
blank field(s) in your Request Method Options. To correct this =
problem go=20
to Preference/General/Request Methods. Look for an extra blank=20
field(s). To delete the blank field select the field with you =
mouse then=20
hit the delete key on your keyboard. You will get a pop-up box to =
confirm=20
the deletion of a record, reply yes. After all blank fields have =
been=20
removed except for the default blank field which you cannot remove, you =
are=20
ready to attempt re-running the report.
Judd Knight
Clio Software =
Support
------=_NextPart_000_0157_01C00893.2C9BDA00--
=========================================================================
Date: Thu, 17 Aug 2000 16:43:35 -0700
Reply-To: Elaine Shuman
Sender: ILL Records Management Software User's Group
From: Elaine Shuman
Subject: error in preview
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
I am getting the following message when I try to run a Collection
Development Report for Copies and either choose Previous Year or Specify.
"Error in Preview Click 2001. You canceled the previous operation"
thanks
Elaine Shuman
=========================================================================
Date: Fri, 18 Aug 2000 09:19:32 -0400
Reply-To: Toby.Heidtmann@uc.edu
Sender: ILL Records Management Software User's Group
From: Toby Heidtmann
Subject: Lending bookstrap
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------8D8BE30BF5F03C2C23CBA0B0"
This is a multi-part message in MIME format.
--------------8D8BE30BF5F03C2C23CBA0B0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I'm considering making use of Lending bookstrap. My main
interest is the mailing label
We have not used this feature, and now have about 820 pages
of bookstraps. How an I remove these old ones?
Where does the Ship To: address come from? It does not
match the record in Libraries database. If it comes from
the ILL request, can it be edited before printing?
Thank you.
--------------8D8BE30BF5F03C2C23CBA0B0
Content-Type: text/x-vcard; charset=us-ascii;
name="heidtmta.vcf