=========================================================================
Date: Tue, 2 Feb 1999 02:11:00 +0000
Reply-To: ILL management
Sender: ILL management
From: Janet Ferry
Organization: State University of New York - College at Fredonia
Subject: Backup question
Hello all,
I am new to clio and have a question about backing it up. I would like to
backup just the Borrowing, Lending, and Library addresses separately. Could
someone tell me the file name for these 3 files?
Thank you
Janet Ferry
Reed Library
SUNY at Fredonia
Fredonia,NY 14063
=========================================================================
Date: Tue, 2 Feb 1999 14:24:11 -0500
Reply-To: ILL management
Sender: ILL management
From: Bill Mayer
Subject: Re: Backup question
In-Reply-To: <44732020299141152@FREDONIA>
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Janet,
as far as I grasp the file stucture, all you need
to do is make a backup of the cliodat.mdb file.
That will backup all the borrowing, lending, and
library addresses. You could then get to your backup
by using MS Access directly.
CLIO 2000 will have some updated file extraction
possibility as well......
Hope this helps -
Bill
At 02:11 AM 2/2/99 +0000, you wrote:
>Hello all,
>I am new to clio and have a question about backing it up. I would like to
>backup just the Borrowing, Lending, and Library addresses separately. Could
>someone tell me the file name for these 3 files?
>Thank you
>Janet Ferry
>Reed Library
>SUNY at Fredonia
>Fredonia,NY 14063
>
--------------------------------------------
William A. Mayer
Access Services Manager
Baker Library 306
Harvard Business School
Soldiers Field
Boston MA 02163
ph: 617.495.6377
fx: 617.496.3811
wmayer@hbs.edu
http://library.hbs.edu
=========================================================================
Date: Tue, 2 Feb 1999 13:57:55 -0600
Reply-To: ILL management
Sender: ILL management
From: Ann Ivey
Subject: Clio problem
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
When I tried to pull up the CLIO program this afternoon the following
message appeared:
"Unanticipated error from 'Attach Tables' 3049Can't open database "Account
Statements". It may not be a Clio database, or the file may be corrupt.
Please advise.
We were in the middle of processing some requests this morning and this
message appeared and now we can not open the Clio program at all.
Thanks!
Ann S. Ivey
ILL Coordinator, Reference Librarian
John C. Pace Library
University of West Florida
Pensacola, FL 32514
(904)474-2821
aivey@uwf.edu
=========================================================================
Date: Tue, 2 Feb 1999 14:19:29 -0600
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: Clio problem
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
Check the program folder for CLIO. There should be a program called
REPAIR. Use repair to fix the database - it takes a few minutes, look for
CLIO.MDB (and/or CLIO_r12.mdb if the first fix doesn't work). You'd also
get this message if you're on a network and the network connection is
broken.
Connie Moss, Librarian/Manager
IGA
Dallas Public Library, ILL
1515 Young St.
Dallas, TX 75201
cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
-----Original Message-----
From: Ann Ivey [SMTP:aivey@uwf.edu]
Sent: Tuesday, February 02, 1999 1:58 PM
To: CLIO@VENUS.TWU.EDU
Subject: Clio problem
When I tried to pull up the CLIO program this afternoon the following
message appeared:
"Unanticipated error from 'Attach Tables' 3049Can't open database "Account
Statements". It may not be a Clio database, or the file may be corrupt.
Please advise.
We were in the middle of processing some requests this morning and this
message appeared and now we can not open the Clio program at all.
Thanks!
Ann S. Ivey
ILL Coordinator, Reference Librarian
John C. Pace Library
University of West Florida
Pensacola, FL 32514
(904)474-2821
aivey@uwf.edu
=========================================================================
Date: Tue, 2 Feb 1999 15:30:24 -0500
Reply-To: ILL management
Sender: ILL management
From: Bill Mayer
Subject: Re: Clio problem
Comments: To: aivey@uwf.edu
In-Reply-To: <3.0.1.32.19990202135755.006de18c@NAUTILUS.UWF.EDU>
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Hi Ann
The message you are getting means something has happened to one or more
of the tables in the cliodat.mdb file - To fix it, you need to
run "repair" - This will "fix" the database stucture. "Repair"
is one of the two options in your clio directory from startup in windows.
Another way to run repair is to open MS Access directly,
and then open your cliodat.mdb file - Access will see
that the file is corrupt and ask you if you want Access
to fix it. Say "yes", and the file will get repaired.
I've had this problem before, and fixed it a few times.
Let me know if you need more help......
At 01:57 PM 2/2/99 -0600, you wrote:
>When I tried to pull up the CLIO program this afternoon the following
>message appeared:
>
>"Unanticipated error from 'Attach Tables' 3049Can't open database "Account
>Statements". It may not be a Clio database, or the file may be corrupt.
>
>Please advise.
>
>We were in the middle of processing some requests this morning and this
>message appeared and now we can not open the Clio program at all.
>
>Thanks!
>
>
>Ann S. Ivey
>ILL Coordinator, Reference Librarian
>John C. Pace Library
>University of West Florida
>Pensacola, FL 32514
>(904)474-2821
>aivey@uwf.edu
>
--------------------------------------------
William A. Mayer
Access Services Manager
Baker Library 306
Harvard Business School
Soldiers Field
Boston MA 02163
ph: 617.495.6377
fx: 617.496.3811
wmayer@hbs.edu
http://library.hbs.edu
=========================================================================
Date: Tue, 2 Feb 1999 16:01:56 -0600
Reply-To: ILL management
Sender: ILL management
From: Ann Ivey
Subject: Problem fixed
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Thank you all for your advice. Clio is up and running again!!
Ann S. Ivey
ILL Coordinator, Reference Librarian
John C. Pace Library
University of West Florida
Pensacola, FL 32514
(904)474-2821
aivey@uwf.edu
=========================================================================
Date: Tue, 2 Feb 1999 17:15:35 -0500
Reply-To: ILL management
Sender: ILL management
From: Brendan Harney
Subject: y2k compliant
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
I'm wondering about when Clio version 2.0 will be released. Am I correct in
understanding that this version will be Year 2000 compliant?
P. Brendan Harney
ILL/Document Delivery Coordinator
Horn Library
Babson College
Babson Park, MA 02457
(781)239-4574
harney@babson.edu
=========================================================================
Date: Wed, 3 Feb 1999 09:53:16 -0500
Reply-To: ILL management
Sender: ILL management
From: Dorothy Porterfield
Subject: Networking the CLIO system
MIME-version: 1.0
Content-type: text/plain; charset=US-ASCII
Can anyone tell me if there is a charge to link two computers in a
workstation area together using the CLIO database? I suppose I should be
asking Larry this. We have CLIO on one computer in our area but I also am
generating OCLC requests on my computer. So, when I finish a stack of
requests for the day, I have to go over to the other computer and bring up
each request in OCLC to savescreen the record. Then I go into CLIO to get
the savescreened requests. This would save me a lot of time and additional
hits on OCLC.
Dee Porterfield
ILL Technician
Messiah College
dporterf@messiah.edu
=========================================================================
Date: Wed, 3 Feb 1999 10:12:16 -0500
Reply-To: ILL management
Sender: ILL management
From: "Toni Robertson, Falmouth ILL Processing"
Subject: Re: Networking the CLIO system
I have in front of me Larry's handout from ALA Mid-Winter, which says
"License includes the right to install Clio on an unlimited number of
workstations at one site." I think the key point here is "one site".
Anyway, I have Clio on 3 machines on our office lan. It's great to
be able to get at the Clio database from any one of the three, so
if one is being used for OCLC and another for word processing, I
can still do my updating.
Toni Robertson
ILL, Falmouth Public Library
Falmouth, MA
>From: SMTP%"CLIO@VENUS.TWU.EDU" 3-FEB-1999 09:54:57.51
>To: EMRLS_TR
>CC:
>Subj: Networking the CLIO system
>
>Date: Wed, 03 Feb 1999 09:53:16 -0500
>From: Dorothy Porterfield
>Subject: Networking the CLIO system
>Sender: ILL management
>To: CLIO@VENUS.TWU.EDU
>Reply-to: ILL management
>Message-id:
>MIME-version: 1.0
>X-Mailer: Novell GroupWise 5.5
>Content-type: text/plain; charset=US-ASCII
>Content-disposition: inline
>Approved-By: Dorothy Porterfield
>
>Can anyone tell me if there is a charge to link two computers in a
>workstation area together using the CLIO database? I suppose I should be
>asking Larry this. We have CLIO on one computer in our area but I also am
>generating OCLC requests on my computer. So, when I finish a stack of
>requests for the day, I have to go over to the other computer and bring up
>each request in OCLC to savescreen the record. Then I go into CLIO to get
>the savescreened requests. This would save me a lot of time and additional
>hits on OCLC.
>
>
>
>Dee Porterfield
>ILL Technician
>Messiah College
>dporterf@messiah.edu
*************************************************************************
* Toni Robertson, *
* Interlibrary Loan Librarian *
* SEMLS ILL Processing Center *
* Falmouth Public Library *
* Falmouth, MA 02540 *
* TRobertson@CLAMS.LIB.MA.US 508-457-2555 fax: 508-457-2560 *
*************************************************************************
=========================================================================
Date: Wed, 3 Feb 1999 10:57:04 -0500
Reply-To: ILL management
Sender: ILL management
From: Ray Schwartz
Subject: CLIOrequest
In-Reply-To: <990203101216.6030@CLAMS.LIB.MA.US>
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Is anybody using the new CLIOrequest software? I would like to ask a
number of questions about how you have worked it into your workflow.
Thanks in advance.
Ray Schwartz, ILL/Serials/Database Librarian (W) 973-596-2875
Van Houten Library (Fax) 973-643-5601
New Jersey Institute of Technology
323 Martin Luther King Jr. Blvd. schwartz@megahertz.njit.edu
Newark, NJ 07102-1982
URL: http://megahertz.njit.edu/~schwartz
=========================================================================
Date: Wed, 3 Feb 1999 11:11:06 -0500
Reply-To: ILL management
Sender: ILL management
From: Charlotte Welch
Subject: clio newbie
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
Although I've been lurking here for some months, I have just installed Clio
this past week. Previously we'd been using Saveit. This is our first
experience working with the Microenhancer and Clio, and so far things are
looking good.
Does anyone have suggestions that we should keep in mind as we setup our
workflow and get things going? And does anyone know if there is a way we
can load in the old Saveit records (at least from this fiscal year?)
Thanks,
Charlotte Welch
Assistant Director
Crossett Library
Bennington College
Bennington, VT 05201
=========================================================================
Date: Wed, 3 Feb 1999 11:03:42 -0700
Reply-To: ILL management
Sender: ILL management
From: Jane M Heitman
Subject: Re: clio newbie
In-Reply-To: <000001be4f8f$cd9cde40$4572100c@ws0010.bennington.edu>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Please reply to the list, as I'm in the same boat. Thanks for the help.
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
OCLC=COM
On Wed, 3 Feb 1999, Charlotte Welch wrote:
> Although I've been lurking here for some months, I have just installed Clio
> this past week. Previously we'd been using Saveit. This is our first
> experience working with the Microenhancer and Clio, and so far things are
> looking good.
>
> Does anyone have suggestions that we should keep in mind as we setup our
> workflow and get things going? And does anyone know if there is a way we
> can load in the old Saveit records (at least from this fiscal year?)
>
> Thanks,
>
> Charlotte Welch
> Assistant Director
> Crossett Library
> Bennington College
> Bennington, VT 05201
>
=========================================================================
Date: Wed, 3 Feb 1999 13:21:39 -0500
Reply-To: ILL management
Sender: ILL management
From: "Gruenewald, Beth Ellyn"
Subject: Re: Networking the CLIO system
MIME-version: 1.0
Content-type: text/plain
We will eventually be networking our Clio by placing the program on a server
that all of our workstations are linked to. The cost of the program is
based on the volume of requests you handle per year if I am not mistaken,
not upon whether it is networked or not.
If putting Clio on a LAN in your library is not possible, then maybe you can
do all of your OCLC producing and updating on the terminal that has Clio,
and use your workstation to access OCLC for such tasks as searching, or
monitoring the progress of your produced requests? Just a suggestion...
Beth Gruenewald
ILS/Stacks Manager
Ruth Lilly Medical Library
Indiana University School of Medicine
975 W. Walnut
Indianapolis, IN 46202-5121
bgrueuew@iupui.edu
(317)274-7184
> -----Original Message-----
> From: Dorothy Porterfield [SMTP:dporterf@mcis.messiah.edu]
> Sent: Wednesday, February 03, 1999 9:53 AM
> To: CLIO@VENUS.TWU.EDU
> Subject: Networking the CLIO system
>
> Can anyone tell me if there is a charge to link two computers in a
> workstation area together using the CLIO database? I suppose I should be
> asking Larry this. We have CLIO on one computer in our area but I also am
> generating OCLC requests on my computer. So, when I finish a stack of
> requests for the day, I have to go over to the other computer and bring up
> each request in OCLC to savescreen the record. Then I go into CLIO to get
> the savescreened requests. This would save me a lot of time and
> additional
> hits on OCLC.
>
>
>
> Dee Porterfield
> ILL Technician
> Messiah College
> dporterf@messiah.edu
=========================================================================
Date: Wed, 3 Feb 1999 10:46:27 -0800
Reply-To: ILL management
Sender: ILL management
From: Julia Graham
Subject: Re: Networking the CLIO system
In-Reply-To:
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Hi,
At UCSC, we network all of our staff PCs (5 currently) to one PC that is
serving as a "network" for the CLIO database. This way, we're able to
access CLIO in all its forms from any PC in the office. We do different
downloads on different PCs (pending on one, shipped and will supply on
another, etc.) and then convert the records. We had to have our computer
support person do this networking for us but he said it wasn't too
difficult. Surely more convenient than having to go to one machine and
input all records! Best of luck...networking can be done.
Julia
Julia L. Graham
Unit Head
Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Wed, 3 Feb 1999 14:15:08 -0600
Reply-To: ILL management
Sender: ILL management
From: Lynn Schneiderman
Subject: Re: clio newbie
In-Reply-To: <000001be4f8f$cd9cde40$4572100c@ws0010.bennington.edu>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
We've used CLIO for a year now. When you first purchase CLIO they will
convert your old SAVEIT records for an additional fee. I would contact
them about this for a current price. Basically your workflow will be
pretty much the same as it was with SAVEIT. (Only easier.) Good luck.
Lynn Schneiderman
Creighton University
Reinert/Alumni Library - ILL
(OCA)
On
Wed, 3 Feb 1999, Charlotte Welch wrote:
> Although I've been lurking here for some months, I have just installed Clio
> this past week. Previously we'd been using Saveit. This is our first
> experience working with the Microenhancer and Clio, and so far things are
> looking good.
>
> Does anyone have suggestions that we should keep in mind as we setup our
> workflow and get things going? And does anyone know if there is a way we
> can load in the old Saveit records (at least from this fiscal year?)
>
> Thanks,
>
> Charlotte Welch
> Assistant Director
> Crossett Library
> Bennington College
> Bennington, VT 05201
>
=========================================================================
Date: Wed, 3 Feb 1999 17:17:33 -0500
Reply-To: ILL management
Sender: ILL management
From: Meg Wickman
Organization: Kettering University (EGM), Interlibrary Loan Department
Subject: Re: clio newbie
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Just one word of caution - send updates to the MicroEnhancer each time you
finish updating requests and return to either borrowing or lending menus. This
has become less of a concern with the newest release of CLIO, but I would
rather be safe than sorry. (I lost a few updates in ages past by failing to
send updates immediately after returning to menus - maybe I simply forgot to
check before shutting down.) These are also the last buttons I hit before
logging off CLIO at night, and I always close the MicroEnhancer after I close
CLIO, clicking on the upload button before closing down. I've never had the
problems some people report with upload failures, and I credit this caution as
the reason. Once the updates are residing in the MicroEnhancer's "file
cabinet", even a log off will not lose them.
Charlotte Welch wrote:
> Although I've been lurking here for some months, I have just installed Clio
> this past week. Previously we'd been using Saveit. This is our first
> experience working with the Microenhancer and Clio, and so far things are
> looking good.
>
> Does anyone have suggestions that we should keep in mind as we setup our
> workflow and get things going? And does anyone know if there is a way we
> can load in the old Saveit records (at least from this fiscal year?)
>
> Thanks,
>
> Charlotte Welch
> Assistant Director
> Crossett Library
> Bennington College
> Bennington, VT 05201
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=========================================================================
Date: Wed, 3 Feb 1999 16:35:45 -0600
Reply-To: ILL management
Sender: ILL management
From: Lori Fenton
Subject: Re: CLIOrequest
Comments: To: schwartz@megahertz.njit.edu
MIME-version: 1.0
Content-type: text/plain
Could you please respond to the list, or Ray, could you please summarize
for the list? We are also curious about CLIORequest and were unable to
attend the recent ALA Mid-Winter demo. Thanks.
Lori R. Fenton
Patron Services Specialist
Kansas State University
Interlibrary Services
137 Hale Library
Manhattan KS 66506-1200
Ph. 785-532-5976
Fax: 785-532-6144
Email: lrfen@lib.ksu.edu
>>> Ray Schwartz 2/3/99 9:57:04 AM >>>
Is anybody using the new CLIOrequest software? I would like to ask a
number of questions about how you have worked it into your workflow.
Thanks in advance.
Ray Schwartz, ILL/Serials/Database Librarian (W) 973-596-2875
Van Houten Library (Fax) 973-643-5601
New Jersey Institute of Technology
323 Martin Luther King Jr. Blvd. schwartz@megahertz.njit.edu
Newark, NJ 07102-1982
URL: http://megahertz.njit.edu/~schwartz
=========================================================================
Date: Sun, 7 Feb 1999 18:41:52 -0800
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: ClioRequest
MIME-version: 1.0
Content-type: multipart/mixed; boundary="=====================_918470512==_"
--=====================_918470512==_
Content-Type: text/plain; charset="us-ascii"
To the List,
We are back from the ALA and had a very busy time. We were happy to see
many of our customers as usual.
There was tremendous interest in ClioRequest. I have attached a more
detailed explanation of the features and requirements of ClioRequest to
this email note. It is in both Word 6.0 and PDF formats.
Please let us know if you have additional questions.
Larry Perkins
--=====================_918470512==_
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Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
--=====================_918470512==_--
=========================================================================
Date: Mon, 8 Feb 1999 13:44:39 -0500
Reply-To: ILL management
Sender: ILL management
From: Dorothy Porterfield
Subject: Satellite Campus Requests
Comments: To: ILL-L@nwu.edu
MIME-version: 1.0
Content-type: text/plain; charset=US-ASCII
I'm trying to figure out a way to input a request into our CLIO database
that has not been processed through OCLC. We have a satellite campus with a
small library. If one of our students wants a book from the satellite
campus, we call them and they send it up in Campus Mail. I'd like to enter
their request in CLIO and update it so that I have a more sophisticated way
of tracking where it is than my current system. Has anyone discovered how
to do this or even if it is feasible?
Dee Porterfield
ILL Technician
Messiah College
dporterf@messiah.edu
=========================================================================
Date: Mon, 8 Feb 1999 14:22:10 -0500
Reply-To: ILL management
Sender: ILL management
From: "Toni Robertson, Falmouth ILL Processing"
Subject: Re: Satellite Campus Requests
This is one of those stick places that Larry hasn't addressed yet.
My library is a processing center--we borrow on behalf of other
libraries in our area. What I do is enter a record for any title
I'm borrowing in the Borrowing side, using either OCLC or the ALA
form. I have the libraries I borrow for set up as my patrons, but
I know other processing centers that actually use the patron name,
then group by a departmental name for statistics gathering.
Anything I lend (which comes only from my library's collection)
goes into the Lending side--either an OCLC or ALA record. I don't,
however, enter a record to borrow an item in Borrowing, then
enter it again in Lending when I forward it on to the requesting
library. That would be too much extra work.
I think what's missing in the software are some inhouse
status terms, to indicate that the processing center has received the
item, and will be sending it shortly to the requesting library. We
do some minimal processing of all the items; I know some processing
centers have items shipped directly to the requesting libraries,
but we're borrowing on OCLC under our symbol, not a network symbol,
so lost items are ultimately our bill, not a shared bill.
Hope this gives you some ideas.
Toni Robertson
>From: SMTP%"CLIO@VENUS.TWU.EDU" 8-FEB-1999 13:48:47.51
>To: EMRLS_TR
>CC:
>Subj: Satellite Campus Requests
>
>Date: Mon, 08 Feb 1999 13:44:39 -0500
>From: Dorothy Porterfield
>Subject: Satellite Campus Requests
>Sender: ILL management
>To: CLIO@VENUS.TWU.EDU
>Reply-to: ILL management
>Message-id:
>MIME-version: 1.0
>X-Mailer: Novell GroupWise 5.5
>Content-type: text/plain; charset=US-ASCII
>Content-disposition: inline
>Approved-By: Dorothy Porterfield
>Comments: To: ILL-L@nwu.edu
>
>I'm trying to figure out a way to input a request into our CLIO database
>that has not been processed through OCLC. We have a satellite campus with a
>small library. If one of our students wants a book from the satellite
>campus, we call them and they send it up in Campus Mail. I'd like to enter
>their request in CLIO and update it so that I have a more sophisticated way
>of tracking where it is than my current system. Has anyone discovered how
>to do this or even if it is feasible?
>
>
>
>Dee Porterfield
>ILL Technician
>Messiah College
>dporterf@messiah.edu
*************************************************************************
* Toni Robertson, *
* Interlibrary Loan Librarian *
* ILL Processing Center *
* Falmouth Public Library *
* Falmouth, MA 02540 *
* TRobertson@clams.lib.ma.us 508-457-2555 fax: 508-457-2560 *
*************************************************************************
=========================================================================
Date: Mon, 8 Feb 1999 12:56:29 -0800
Reply-To: ILL management
Sender: ILL management
From: Jason Newborn
Subject: Re: Satellite Campus Requests
In-Reply-To:
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hmmm.
I'm not certain I'm interpreting the question correctly but....
If you are the "borrowing" library, that is, your patrons are seeking
items from another location. You should use the "Prepare ALA
form" which, if I'm not mistaken was once called the "Non-OCLC Requests"
button. This allows you to produce a request (which clio will assign an
negative ILL number), you can either print and fax the ALA to your remote
location or you can just call them and include the number.
Hope this helps
Jason Newborn
Interlibrary Loan
U.C.Davis
On Mon, 8 Feb 1999, Dorothy Porterfield wrote:
> I'm trying to figure out a way to input a request into our CLIO database
> that has not been processed through OCLC. We have a satellite campus with a
> small library. If one of our students wants a book from the satellite
> campus, we call them and they send it up in Campus Mail. I'd like to enter
> their request in CLIO and update it so that I have a more sophisticated way
> of tracking where it is than my current system. Has anyone discovered how
> to do this or even if it is feasible?
>
>
>
> Dee Porterfield
> ILL Technician
> Messiah College
> dporterf@messiah.edu
>
=========================================================================
Date: Mon, 8 Feb 1999 15:47:03 -0800
Reply-To: ILL management
Sender: ILL management
From: Kelley Martin
Subject: CLIO Wish List, 1999
MIME-version: 1.0
Content-type: multipart/alternative; types="text/plain,text/html";
boundary="=====================_29797443==_.ALT"
--=====================_29797443==_.ALT
Content-Type: text/plain; charset="us-ascii"
Larry and Fellow CLIO Users,
Here is San Diego State's (CDS) annual contribution to the CLIO Wish List.
It's in approximate priority order. This is my first try at pasting from
a MS
Excel spreadsheet, so you all will have to let me know if it comes out
completely garbled!
Kelley Martin
Enhancement
Ability to create a new ALA based on any existing CLIO record.
Ability to edit the Patron and Copyright fields when updating Borrowing
requests
Provide turnaround statistics by Lender and by Group
Ability to browse forward and backwards through Borrowing and Lending
requests
Ability to customize all fields on all straps and flags.
Faster conversion function for "Get New OCLC Requests" in both Borrowing and
Lending
Faster downloading when "Sending Updates to ME" in both Borrowing and Lending
All statistical reports should calculate the following: Total copies filled,
Total loans filled, and Total filled.
Compute total requests by Lender and by Group in Borrowing Statistical
Reports
Provide patron department and status on Copyright Compliance Report (or a new
report by Title which includes patron department and status)
Provide patron status breakdown on the Borrowing Request by Department
Report.
Display Request Date on Borrowing Request Search results screen
Add a 'Policy Notes" field to the Lib Record
Lending conditional messages should be counted in appropriate "No" category
Ability to search Library records by country
Ability to update a Lending invoice to "Cancelled" status
Ability to reprint book flags for multiple volume sets
Ability to print book flags while updating requests (rather than after exiting
the Update Function.
Ability to search by Invoice Number for Borrowing Requests
Ability to access CLIO software from a server (not just the database)
Provide a longer Author field for ALA's
Calculate percentage of total requests filled per library and group
Calculate individual fill rates for each library and group
Provide transfer of the full imprint line from the OCLC workform to the CLIO
request
Include "PrePay" as a billing type (or allow customization)
When printing ALA forms, don't print field headings for empty fields
Ability to edit the call number field on Borrowing ALA's.
---------------------------------------------------------
Kelley Martin
Interlibrary Loan Supervisor
Malcolm A. Love Library
San Diego State University
San Diego, CA 92182-8050
PHONE: (619) 594-5182 FAX: (619) 265-0414
E-MAIL: Kelley.Martin@sdsu.edu OCLC: CDS
ARIEL: 130.191.106.23
--=====================_29797443==_.ALT
Content-Type: text/html; charset="us-ascii"
Larry and Fellow CLIO Users,
Here is San Diego State's (CDS) annual contribution to the CLIO Wish
List. It's in approximate priority order. This is
my first try at pasting from a MS Excel spreadsheet, so you all will have
to let me know if it comes out completely garbled!
Kelley Martin
| Enhancement |
|---|
| Ability to create a new ALA based on
any existing CLIO record. |
| Ability to edit the Patron and Copyright fields when
updating Borrowing requests |
| Provide turnaround statistics by Lender and by
Group |
| Ability to browse forward and backwards through
Borrowing and Lending requests |
| Ability to customize all fields on all straps and
flags. |
| Faster conversion function for "Get New OCLC
Requests" in both Borrowing and Lending |
| Faster downloading when "Sending Updates to
ME" in both Borrowing and Lending |
| All statistical reports should calculate the
following: Total copies filled, Total loans filled, and Total
filled. |
| Compute total requests by Lender and by Group in
Borrowing Statistical Reports |
| Provide patron department and status on Copyright
Compliance Report (or a new report by Title which includes patron
department and status) |
| Provide patron status breakdown on the Borrowing
Request by Department Report. |
| Display Request Date on Borrowing Request Search
results screen |
| Add a 'Policy Notes" field to the Lib
Record |
| Lending conditional messages should be counted in
appropriate "No" category |
| Ability to search Library records by
country |
| Ability to update a Lending invoice to
"Cancelled" status |
| Ability to reprint book flags for multiple volume
sets |
| Ability to print book flags while updating requests
(rather than after exiting the Update Function. |
| Ability to search by Invoice Number for Borrowing
Requests |
| Ability to access CLIO software from a server (not just
the database) |
| Provide a longer Author field for ALA's |
| Calculate percentage of total requests filled per
library and group |
| Calculate individual fill rates for each library and
group |
| Provide transfer of the full imprint line from the OCLC
workform to the CLIO request |
| Include "PrePay" as a billing type (or allow
customization) |
| When printing ALA forms, don't print field headings for
empty fields |
| Ability to edit the call number field on Borrowing
ALA's. |
---------------------------------------------------------
Kelley
Martin
Interlibrary Loan Supervisor
Malcolm A. Love Library
San Diego State University
San Diego, CA 92182-8050
PHONE: (619) 594-5182 FAX: (619) 265-0414
E-MAIL: Kelley.Martin@sdsu.edu OCLC:
CDS
ARIEL: 130.191.106.23
--=====================_29797443==_.ALT--
=========================================================================
Date: Tue, 9 Feb 1999 13:06:08 -0700
Reply-To: ILL management
Sender: ILL management
From: "Sensel, Nancy"
Subject: Re: Satellite Campus Requests
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
I think that you just enter it as an ALA request and keep track of it as
usual. CLIO assigns a number to it and you update it as you would a normal
OCLC request. Nancy Sensel/ILL Coordinator/DU Law Library
-----Original Message-----
From: Dorothy Porterfield [mailto:dporterf@mcis.messiah.edu]
Sent: Monday, February 08, 1999 11:45 AM
To: CLIO@VENUS.TWU.EDU
Subject: Satellite Campus Requests
I'm trying to figure out a way to input a request into our CLIO database
that has not been processed through OCLC. We have a satellite campus with a
small library. If one of our students wants a book from the satellite
campus, we call them and they send it up in Campus Mail. I'd like to enter
their request in CLIO and update it so that I have a more sophisticated way
of tracking where it is than my current system. Has anyone discovered how
to do this or even if it is feasible?
Dee Porterfield
ILL Technician
Messiah College
dporterf@messiah.edu
=========================================================================
Date: Tue, 9 Feb 1999 16:04:15 -0800
Reply-To: ILL management
Sender: ILL management
From: Julia Graham
Subject: a few questions
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Good afternoon,
We've encountered some interesting glitches using CLIO and I was hoping
that someone else might have a solution for us. There are several problems
we're having, so please see if any of them are things you've encountered.
First, in the ALA form, there is only room for 10 digits in the phone
number field and we've found that some foreign libraries have more than 10
digits. What do you do for this problem? And can the field be expanded in
future versions?
Cliostatus vs. OCLC status.
We know these will differ greatly, but we're having an interesting problem.
We have found a number of request (over 700) where the OCLC status listed
in CLIO is "In process." Now, we've been slowly converting all our
processes to CLIO over the past 6 months, but there shouldn't be ANY
records after November that are listed as "In process" for OCLC. Many of
the other records are correctly listed as "YesCopy" or "YesLoan" but why do
some transfer properly and some not? Any suggestions appreciated.
Patron status: this is a biggie for us. The UCs have recently been "asked"
to participate in a Direct Request venture and we're needing to make sure
our records are saved into CLIO. It's easier for us when matching patron
records to the item if the status is already there. So when we order, or
the patron orders through Direct Request, the patron status is put into the
OCLC field for "pstatus." Unfortunately, it's not showing up in CLIO.
We're even using that macro that OCLC has so that when you save the screen,
it includes both screens. So why does CLIO not recognize the patron's
status? This is aggravating. :)
Same thing for :pdept:
I realize this is a lot of questions/queries, but I'm hoping that someone
out there has an answer to at least one question!
thanks in advance,
Julia
Julia L. Graham
Unit Head
Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Tue, 9 Feb 1999 16:26:33 -0800
Reply-To: ILL management
Sender: ILL management
From: Jason Newborn
Subject: Re: a few questions
In-Reply-To:
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
On Tue, 9 Feb 1999, Julia Graham wrote:
> Good afternoon,
>
> We've encountered some interesting glitches using CLIO and I was hoping
> that someone else might have a solution for us. There are several problems
> we're having, so please see if any of them are things you've encountered.
>
> First, in the ALA form, there is only room for 10 digits in the phone
> number field and we've found that some foreign libraries have more than 10
> digits. What do you do for this problem? And can the field be expanded in
> future versions?
I think Larry has corrected this in a new version (or maybe he's just
working on it)
>
> Cliostatus vs. OCLC status.
> We know these will differ greatly, but we're having an interesting problem.
> We have found a number of request (over 700) where the OCLC status listed
> in CLIO is "In process." Now, we've been slowly converting all our
> processes to CLIO over the past 6 months, but there shouldn't be ANY
> records after November that are listed as "In process" for OCLC. Many of
> the other records are correctly listed as "YesCopy" or "YesLoan" but why do
> some transfer properly and some not? Any suggestions appreciated.
>
Hmmm. don't know what to say about this one. Are you doing all your
updating in clio?
>
> Patron status: this is a biggie for us. The UCs have recently been "asked"
> to participate in a Direct Request venture and we're needing to make sure
> our records are saved into CLIO. It's easier for us when matching patron
> records to the item if the status is already there. So when we order, or
> the patron orders through Direct Request, the patron status is put into the
> OCLC field for "pstatus." Unfortunately, it's not showing up in CLIO.
> We're even using that macro that OCLC has so that when you save the screen,
> it includes both screens. So why does CLIO not recognize the patron's
> status? This is aggravating. :)
> Same thing for :pdept:
On the preferences menu in clio there is a selection for "Patron.." In that
dialog box there is a choice between using:
":patron: xxx Dept: xxx Status:xxx" and ":pdept:/:pstatus:"
In the first selection the dept and status are embedded in the patron
field and clio extracts them. in the second they are in the indepent
fields.
>
>
> I realize this is a lot of questions/queries, but I'm hoping that someone
> out there has an answer to at least one question!
>
> thanks in advance,
> Julia
>
> Julia L. Graham
> Unit Head
> Interlibrary Loan
> UC Santa Cruz
> 831-459-2802 (p)
> 831-459-3354 (f)
>
=========================================================================
Date: Wed, 10 Feb 1999 15:52:57 -0500
Reply-To: ILL management
Sender: ILL management
From: "Stephen N. Bustamante"
Subject: Run-time Error
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hi,
I've been attempting to print off lending bookstraps, but an error
comes up before they print. The error screen (run-time error form lending
requests me_win... you do not have permission to view this module) gives
me two options of which I can only choose to reinitialize. I tried
backing out and restarting the computer, but nothing seems to work. Any
suggestions?
Along the same lines.... Is there a way to print bookstraps
without updating lending requests?
Thank you,
Steve
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
Mr. Stephen Bustamante snbus@conncoll.edu
Interlibrary Loan OCLC Symbol: CTL
Information Services NUC:CtNec
Connecticut College 860-439-2667 Office
Charles E. Shain Library 860-439-2871 Fax
270 Mohegan Avenue Ariel: 136.244.160.14
New London, CT 06320-4196
=========================================================================
Date: Thu, 11 Feb 1999 17:30:27 -0500
Reply-To: ILL management
Sender: ILL management
From: Sarah Aimee Hoisington
Subject: Copy Charge Question
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
Hello. I have a question on copy charges. How do you go
about changing the amount charged for photocopies in Clio.
I need to change it in Borrowing Updates. If anyone can
help, I would appreciate it muchly.
-Sarah H
**************************
Sarah Aimee Hoisington
ILL
Jackson Library
UNCG
Sarah_Hoisington@uncg.edu
(336) 334-5849
FAX (336) 334-5097
**************************
=========================================================================
Date: Thu, 11 Feb 1999 18:04:12 -0600
Reply-To: ILL management
Sender: ILL management
From: "Patricia Doran (ILL Coordinator)"
Subject: Lending sessions
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hello All,
Sometimes we forget to "Get new OCLC request" in lending. As of today
Clio only can read the last two downloaded sessions. How do I change the
number of sessions in lending?
P.S. Happy Mardi Gras!
Patricia Doran
ILL Coordinator
J. Edgar and Louise S. Monroe Library
Loyola University New Orleans
New Orleans, LA 70118-6195
doran@loyno.edu email
504 864 7144 voice
504 864 7142 fax
141.164.72.6 ariel
=========================================================================
Date: Fri, 12 Feb 1999 09:23:24 -0500
Reply-To: ILL management
Sender: ILL management
From: Andrea Hathaway
Subject: Re: Copy Charge Question
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
It seems like you need to change the information in the constant data
record. We click on the edit cd record and just change the price and say
save changes. This works for us.
Andrea Hathaway
Stacks and Preservation Manager
Ewell Sale Stewart Library
Academy of Natural Sciences of Philadelphia
1900 Benjamin Franklin Parkway
Philadelphia PA 19103
215-299-1063
fax 215-299-1144
hathaway@say.acnatsci.org
-----Original Message-----
From: Sarah Aimee Hoisington
To: CLIO@VENUS.TWU.EDU
Date: Thursday, February 11, 1999 5:30 PM
Subject: Copy Charge Question
>Hello. I have a question on copy charges. How do you go
>about changing the amount charged for photocopies in Clio.
>I need to change it in Borrowing Updates. If anyone can
>help, I would appreciate it muchly.
>-Sarah H
>
>**************************
>Sarah Aimee Hoisington
>ILL
>Jackson Library
>UNCG
>
>Sarah_Hoisington@uncg.edu
>(336) 334-5849
>FAX (336) 334-5097
>**************************
=========================================================================
Date: Fri, 12 Feb 1999 08:46:10 -0600
Reply-To: ILL management
Sender: ILL management
From: Gail Heideman
Organization: Trinity International University
Subject: Re: Copy Charge Question
In-Reply-To:
It sounds to me like you want to change the charge while you are
updating items recieved in borrowing. If this is the case all you
have to do is click on the charges box and type in the new amount.
You can change the default amount in Preferences (we charge our
patrons 10 cents a page for all copies so the preferences that I use
are $1.00, $.50, $2.00 since those are fairly common amounts).
Hope this helps
On 11 Feb 99, at 17:30, Sarah Aimee Hoisington wrote about Copy
Charge Question:
Date sent: Thu, 11 Feb 1999 17:30:27 -0500
From: Sarah Aimee Hoisington
Subject: Copy Charge Question
To: CLIO@VENUS.TWU.EDU
Send reply to: ILL management
Priority: NORMAL
} Hello. I have a question on copy charges. How do you go
} about changing the amount charged for photocopies in Clio.
} I need to change it in Borrowing Updates. If anyone can
} help, I would appreciate it muchly.
} -Sarah H
}
} **************************
} Sarah Aimee Hoisington
} ILL
} Jackson Library
} UNCG
}
} Sarah_Hoisington@uncg.edu
} (336) 334-5849
} FAX (336) 334-5097
} **************************
}
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Fri, 12 Feb 1999 10:07:05 -0500
Reply-To: ILL management
Sender: ILL management
From: Tracy Sutherland
Organization: Amherst College
Subject: Re: Lending sessions
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Good Morning Patricia and CLIO list,
As far as I can tell CLIO has been saving every single session I have downloaded
since I installed the software last year. Have you checked to see (with the up and
down arrow on the right side of the dialogue box) that there aren't anymore sessions
hiding underneath the 2 sessions you already converted? Other than this suggestion
thats about all I can suggest. Larry can you help?
Thanks and have a great weekend.
Good Luck Patricia
Sincerely,
Tracy@AMH
Patricia Doran (ILL Coordinator) wrote:
> Hello All,
> Sometimes we forget to "Get new OCLC request" in lending. As of today
> Clio only can read the last two downloaded sessions. How do I change the
> number of sessions in lending?
>
> P.S. Happy Mardi Gras!
>
> Patricia Doran
> ILL Coordinator
> J. Edgar and Louise S. Monroe Library
> Loyola University New Orleans
> New Orleans, LA 70118-6195
> doran@loyno.edu email
> 504 864 7144 voice
> 504 864 7142 fax
> 141.164.72.6 ariel
--
********************************************************************
Tracy Sutherland
Circulation/Interlibrary Loan Assistant
Amherst College
Frost Library
Amherst, MA 01002
(413)542-2666
tesutherland@amherst.edu
Ariel IP address 148.85.30.41
********************************************************************
=========================================================================
Date: Fri, 12 Feb 1999 16:59:01 -0600
Reply-To: ILL management
Sender: ILL management
From: Gail Heideman
Organization: Trinity International University
Subject: (Fwd) Re: Copy Charge Question
------- Forwarded Message Follows -------
Date sent: Fri, 12 Feb 1999 16:19:17 -0500
From: Meg Wickman
Organization: Kettering University (EGM), Interlibrary Loan Department
To: Gail Heideman
Subject: Re: Copy Charge Question
If you are asking about changing a copy price you have entered in error while
updating one of your borrowing requests, you can open the Administrative
function, select Open Tables, and choose borrowing or lending, locate the ILL
number, and tab through the table until you find the billing method and/or
cost columns. You can type in the corrected price/method by hand. It will
automatically be saved when you close the table. Remember that this will not
remedy an inappropriately billed IFM charge unless you have not updated OCLC
through the MicroEnhancer. If you have accidentally overcharged a library
using IFM, you will have to either contact them and/or send out a corrected
billing using a dummy request.
If you are asking about setting up multiple Constant Data Records in CLIO for
billing purposes, on the Update Lending Requests screen, click on "Edit CD
Record", then select "new" and type in the amount and billing methods after
naming your record. (I just use LVIS, Reciprocal, INV10, IFM5, etc. as my
names for the records that I create.) This constant data record will then be
added to your little menu with the arrows on the Lending Update screen. The
MicroEnhancer will automatically accept these CLIO Constant Data Records so
you don't need to duplicate any creation there.
If this still doesn't answer the question, please feel free to contact me. --
Meg
Gail Heideman wrote:
> It sounds to me like you want to change the charge while you are
> updating items recieved in borrowing. If this is the case all you
> have to do is click on the charges box and type in the new amount.
> You can change the default amount in Preferences (we charge our
> patrons 10 cents a page for all copies so the preferences that I use
> are $1.00, $.50, $2.00 since those are fairly common amounts).
>
> Hope this helps
>
> On 11 Feb 99, at 17:30, Sarah Aimee Hoisington wrote about Copy
> Charge Question:
>
> Date sent: Thu, 11 Feb 1999 17:30:27 -0500
> From: Sarah Aimee Hoisington
> Subject: Copy Charge Question
> To: CLIO@VENUS.TWU.EDU
> Send reply to: ILL management
> Priority: NORMAL
>
> } Hello. I have a question on copy charges. How do you go
> } about changing the amount charged for photocopies in Clio.
> } I need to change it in Borrowing Updates. If anyone can
> } help, I would appreciate it muchly.
> } -Sarah H
> }
> } **************************
> } Sarah Aimee Hoisington
> } ILL
> } Jackson Library
> } UNCG
> }
> } Sarah_Hoisington@uncg.edu
> } (336) 334-5849
> } FAX (336) 334-5097
> } **************************
> }
>
> Gail Heideman
> Interlibrary Loan
> Rolfing Library
> 2065 Half Day Rd.
> Deerfield, IL 60015
> Voice:(847)317-4008
> FAX:(847)317-4012
> gheidema@tiu.edu
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Mon, 15 Feb 1999 08:16:59 -0600
Reply-To: ILL management
Sender: ILL management
From: Jane L Fenton
Subject: Re: Lending sessions
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
To increase the number of download sessions retained you must go into
Microenhancer. Under Tools ... Options ... Data Directory ... Number of
Sessions to Retain. The maximum is 10. That should help.
Jane Fenton
Oklahoma State University
Interlibrary Services
=========================================================================
Date: Mon, 15 Feb 1999 10:48:55 -0500
Reply-To: ILL management
Sender: ILL management
From: Alicia Martorella
Subject: how do i get out?
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
hi,
a few months ago I accidentally signed up for this listserv instead of a
different one and I would like to know how to get off it. thanks a lot.
Alicia Martorella
-----Original Message-----
From: Jane L Fenton
To: CLIO@VENUS.TWU.EDU
Date: Monday, February 15, 1999 9:20 AM
Subject: Re: Lending sessions
>To increase the number of download sessions retained you must go into
>Microenhancer. Under Tools ... Options ... Data Directory ... Number of
>Sessions to Retain. The maximum is 10. That should help.
>
>
> Jane Fenton
> Oklahoma State University
> Interlibrary Services
=========================================================================
Date: Mon, 15 Feb 1999 12:28:59 -0600
Reply-To: ILL management
Sender: ILL management
From: "Burke Carole R."
Subject: Re: Lending sessions
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
Brenda; When you have a chance, please increase the number of download
sessions saved to 10. When I talked to Mr. Perkins of CLIO, he
recommended saving a least five Thank you, Carole
>-----Original Message-----
>From: Jane L Fenton [SMTP:fjane@okstate.edu]
>Sent: Monday, February 15, 1999 8:17 AM
>To: CLIO@VENUS.TWU.EDU
>Subject: Re: Lending sessions
>
>To increase the number of download sessions retained you must go into
>Microenhancer. Under Tools ... Options ... Data Directory ... Number of
>Sessions to Retain. The maximum is 10. That should help.
>
>
> Jane Fenton
> Oklahoma State University
> Interlibrary Services
=========================================================================
Date: Mon, 15 Feb 1999 16:17:33 -0700
Reply-To: ILL management
Sender: ILL management
From: "Steve R. Roehling"
Subject: clio error message
In the Borrowing mode, we get an error message when we try to Update
Borrowing Requests: "A run-time error has occurred in module:
Form.Borrowing.Requests. You don't have permission to enter this module."
Neither menu option in the box, Continue and Reinitialize, allows us to
get to the borrowing requets update menu.
Any suggestions on how to fix this? We can Update Lending Requests just fine.
--
Steve Roehling, Asst Coordinator
Texas Trans-Pecos Library System
501 N. Oregon St., El Paso, TX 79901
(915) 543-5463 fax: (915) 533-3556
=========================================================================
Date: Tue, 16 Feb 1999 16:08:29 -0600
Reply-To: ILL management
Sender: ILL management
From: Gail Heideman
Organization: Trinity International University
Subject: Re: Run-time Error
In-Reply-To:
I think that I have seen this error before. It happened one time
when for some reason my computer was not connected to our
laser printer. Somehow my station got thrown out so I couldn't
print from anything. Fortunately I just rebooted and it was fine.
Since you have done that I do not know if it is the same problem.
I hope it is fixed by now!
As far as I know the only way to print a strap is to update which is
what I have always done if I needed another strap or my printing got
lost. It is rather annoying but works.
On 10 Feb 99, at 15:52, Stephen N. Bustamante wrote about Run-time Error:
Date sent: Wed, 10 Feb 1999 15:52:57 -0500
From: "Stephen N. Bustamante"
Subject: Run-time Error
To: CLIO@VENUS.TWU.EDU
Send reply to: ILL management
} Hi,
}
} I've been attempting to print off lending bookstraps, but an error
} comes up before they print. The error screen (run-time error form lending
} requests me_win... you do not have permission to view this module) gives
} me two options of which I can only choose to reinitialize. I tried
} backing out and restarting the computer, but nothing seems to work. Any
} suggestions?
}
} Along the same lines.... Is there a way to print bookstraps
} without updating lending requests?
}
} Thank you,
}
} Steve
}
} +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
} Mr. Stephen Bustamante snbus@conncoll.edu
} Interlibrary Loan OCLC Symbol: CTL
} Information Services NUC:CtNec
} Connecticut College 860-439-2667 Office
} Charles E. Shain Library 860-439-2871 Fax
} 270 Mohegan Avenue Ariel: 136.244.160.14
} New London, CT 06320-4196
}
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Tue, 16 Feb 1999 18:42:49 -0800
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: clio error message
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
At 04:17 PM 2/15/99 -0700, Steve Roehling wrote:
>In the Borrowing mode, we get an error message when we try to Update
>Borrowing Requests: "A run-time error has occurred in module:
>Form.Borrowing.Requests. You don't have permission to enter this module."
>Neither menu option in the box, Continue and Reinitialize, allows us to
>get to the borrowing requets update menu.
>
>Any suggestions on how to fix this? We can Update Lending Requests just fine.
You need to Repair the application file. This is the file
C:\clio\clio_r12.mdb.
Go to the Start button, then Programs, then Clio. Select Repair. Enter the
file name shown above into the text box on the screen. Then click 'repair'.
Please let me know if that does not solve the problem.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Wed, 17 Feb 1999 09:02:37 -0500
Reply-To: ILL management
Sender: ILL management
From: Melissa Hofmann
Subject: Re: clio error message
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Larry,
Am I missing something? Where do I find the "repair" option under these
directions? When I click on Clio, it opens the application.
Melissa
> You need to Repair the application file. This is the file
> C:\clio\clio_r12.mdb.
>
> Go to the Start button, then Programs, then Clio. Select Repair. Enter the
> file name shown above into the text box on the screen. Then click 'repair'.
>
> Please let me know if that does not solve the problem.
>
> Larry Perkins
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL:
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
hofmannm@tcnj.edu
~~~~~~~~~~~~~~~~~~~~~~~~~~~
=========================================================================
Date: Wed, 17 Feb 1999 14:20:09 -0500
Reply-To: ILL management
Sender: ILL management
From: "Margolin, Amy S."
Subject: Re: clio 1.2g & clio 1.2f
Comments: To: "larry@perkassoc.com"
MIME-version: 1.0
Content-type: text/plain
After our main oclc workstation collapsed last tuesday I've had
all sorts of difficulty with our little network. I reinstalled
clio, downloaded the 1.2h version and recopied all the illme files into
that application and so everything seems to be working
fine on one machine. But we can't seem to network the second machine.
I know that the cliodata file should only be
on one machine, but clio itself has to be on every workstation using the
database. Should I reinstall Clio on the second machine
now and browse the network to locate the cliodata files? The newer
machine is using windows NT, while the other machine is
using Windows 95 - could that be the source of our networking
difficulties?
Amy Margolin
amargolin@mailserv.gcpl.lib.oh.us
Greene County Public Library
GRC
> -----Original Message-----
> From: larry@perkassoc.com [SMTP:larry@perkassoc.com]
> Sent: Thursday, February 11, 1999 5:02 PM
> To: Margolin, Amy S.
> Subject: Re: clio 1.2g & clio 1.2f
>
> Hi Amy,
> At 11:21 AM 2/11/99 -0500, you wrote:
> >
> > I've managed to get updates to transfer from clio to the
> >illmewin, although not
> >without generating a series of error messages.
>
> This means that the set of files from the Clio disk labeled
> 'Microenhancer
> for Windows Data files' have not been copied to the directory shown on
> the
> output files screen.
>
> On our second pc we seem
> >to be running
> >clio 1.2g, but on the first machine it appears to be an older
> version,
> >although 1.2 f and 1.2
> >g were both installed. The statistics function isn't as complete and
> >the transfer to the illmewin
> >is divided into separate update statuses. If 1.2g was downloaded and
> >installed on the second
> >machine without 1.2f would this cause the problems I'm having?
>
> This probably means that although 1.2g was downloaded, it must not
> have
> been put into the proper folder on that machine.
>
> I take it
> >1.2 g is no longer
> >available for download. Also, once 1.2 h(?) is released can I
> simply
> >download it and add it
> >to my clio file?
>
> Go ahead and download 1.2h from
> Put the file you get into the Clio folder on each pc. It will replace
> a
> file that is already there.
>
> Larry Perkins
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL:
=========================================================================
Date: Thu, 18 Feb 1999 15:35:43 -0800
Reply-To: ILL management
Sender: ILL management
From: Julia Graham
Subject: error message; CLIO available on cd?
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Good afternoon,
I feel like the continual special-needs child when it comes to CLIO
questions, but what the heck.
We are running CLIO on one of our newer Macs with Virtual PC. It's been
doing just fine up until yesterday. We're now getting the following error:
"Run-time error occurred in module: Form.BorrowingRequests. You don't have
permission to view this module." Huh? When we click okay, you can then
see the following Access error listed: "MSARN 200 caused a general
protection fault in module DA 02016.DLL at 0033:000004a8"
I'm Access-ignorant, so if anyone can tell me what this error is and more
importantly, how to fix it, that'd be GREAT! :)
Second question: For Larry Perkins I suppose. Is CLIO available on cd
format or do you anticipate that it will be at some point? Our tech person
says it would be easier for him to do something (sorry, I forget what!) on
cd than with it on disk.
And third, we're having a problem updating lending requests when we need to
do an invoice. This is also a new problem. Before, we were having trouble
with ifm records, but that was fixed. What happens is that the record
updates correctly, allegedely, on CLIO. But it always comes up as an error
on OCLC and when you go and look at the record online, it still shows "in
process." Anyone have any ideas on this one?
thanks for all assistance.
Julia
Julia L. Graham
Unit Head
Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Fri, 19 Feb 1999 15:54:23 -0700
Reply-To: ILL management
Sender: ILL management
From: Jane M Heitman
Subject: newbie q's
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
1) At what point in your workflow do you enter the non-OCLC requests into
Clio's ALA forms?
2) A strange thing is happening when I get lending requests. Sometimes
it works the way I think it should, but sometimes it says it has
retrieved several more than are actually in the OCLC file (for ex., there
are really 6 requests, but Clio will say that it has retrieved 11). When
that happens, it also asks if I want to enter new libraries. When I say
yes, I get libraries from which we have not received requests. How can
this be?
Thanks for the help!
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Sat, 20 Feb 1999 10:18:51 -0500
Reply-To: ILL management
Sender: ILL management
From: Tracy Sutherland
Organization: Amherst College
Subject: Re: newbie q's
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Hi Jane,
To give you my take on NON-OCLC requests...I put the ALA's in as soon as I get them
in order to keep complete records of what institutions ask for even if we can't
supply some of the things. How's that?
Tracy@AMH
Jane M Heitman wrote:
> 1) At what point in your workflow do you enter the non-OCLC requests into
> Clio's ALA forms?
>
> 2) A strange thing is happening when I get lending requests. Sometimes
> it works the way I think it should, but sometimes it says it has
> retrieved several more than are actually in the OCLC file (for ex., there
> are really 6 requests, but Clio will say that it has retrieved 11). When
> that happens, it also asks if I want to enter new libraries. When I say
> yes, I get libraries from which we have not received requests. How can
> this be?
>
> Thanks for the help!
>
> Jane Heitman, ILL
> Mesa State College Library
> Grand Junction CO
=========================================================================
Date: Wed, 24 Feb 1999 13:24:15 -0700
Reply-To: ILL management
Sender: ILL management
From: Cristi Mac Waters
Subject: clio quirk d'jour
Comments: cc: hbrockma@manta.library.ColoState.EDU,
tdelaney@manta.library.ColoState.EDU
MIME-version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Has this happened to anyone else?
We have 370-some ala-library records on clio. We wanted to edit
some info on #373 and are not allowed to do it. After some testing
we find we can edit any ala record up through 364. Can't edit 365
and later. ( I feel a Monty Python clip coming.. "And the number
shall be 364 or less, not 365 nor 366 or greater....). We ARE
clicking the edit record button when we try this, but instead of a
pencil icon in the left margin to let you know you are writing the
record we get a slashed/circle and a lot of scolding noises.
Any thoughts out there?
Cristi Mac Waters
Interlibrary Loan Borrowing Supervisor
Colorado State University
Ft. Collins Co 80523
OCLC code COF
=========================================================================
Date: Wed, 24 Feb 1999 16:01:53 -0600
Reply-To: ILL management
Sender: ILL management
From: Carol Vaeth
Subject: Re: clio quirk d'jour
In-Reply-To: <199902242019.NAA31074@manta.library.ColoState.EDU>
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
Content-transfer-encoding: 7BIT
( I feel a Monty Python clip coming.. "And the number
> shall be 364 or less, not 365 nor 366 or greater....).
Have you tried all the numbers divisible by 4,
or 5?? Maybe you have to sing the Spam song!!
8-)
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Wed, 24 Feb 1999 16:05:47 -0500
Reply-To: ILL management
Sender: ILL management
From: "Gruenewald, Beth Ellyn"
Subject: Re: clio quirk d'jour
MIME-version: 1.0
Content-type: text/plain
Long day????
Beth Gruenewald
ILS/Stacks Manager
Ruth Lilly Medical Library
Indiana University School of Medicine
975 W. Walnut, Rm 207
Indianapolis, IN 46202-5121
bgruenew@iupui.edu
(317)274-2088 (fax)
(317) 274-7184
> -----Original Message-----
> From: Carol Vaeth [SMTP:cvaeth@UBmail.ubalt.edu]
> Sent: Wednesday, February 24, 1999 5:02 PM
> To: CLIO@VENUS.TWU.EDU
> Subject: Re: clio quirk d'jour
>
> ( I feel a Monty Python clip coming.. "And the number
> > shall be 364 or less, not 365 nor 366 or greater....).
>
> Have you tried all the numbers divisible by 4,
> or 5?? Maybe you have to sing the Spam song!!
> 8-)
>
> Carol A. Vaeth
> Langsdale Library
> Univ of Baltimore It doesn't get better or worse;
> ILL Coordinator it just gets different.
> cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Fri, 26 Feb 1999 08:48:04 +0500
Reply-To: ILL management
Sender: ILL management
From: "Michelle H. Neal"
Subject: Update error-unregognized command
In-Reply-To:
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
In the final step of updating requests to Yes(Loans), we have
intermittantly received the update error "unrecognized command".
Typically, of a number of yes loans entered in Clio, only a few will be
updated, with most being update errors-unrecognized command in the
ILLMEWin. *All* of these requests show as Yes Loans in Clio however. We
then have to re-enter them in the ILLMEWin, and they update successfully.
We have not had this problem with other categories of updates, i.e., No,
Conditional, Yes(Copy), etc. Any similar experiences/advice out there?
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Michelle H. Neal, Interlibrary Services Librarian, NOC
224 Walter Royal Davis Library, CB# 3924
The University of North Carolina at Chapel Hill
Chapel Hill, NC 27514-8890 USA
919 962-0077 FAX: 919 962-4451
michelle_neal@unc.edu
=========================================================================
Date: Fri, 26 Feb 1999 09:19:03 -0500
Reply-To: ILL management
Sender: ILL management
From: "Grove, Betty"
Subject: Re: Update error-unrecognized command
MIME-version: 1.0
Content-type: text/plain
Yes, I have had a similar problem, that when I updated in Clio. I would use
the "enter" key on
my keyboard to update and then find out it wasn't always updating in OCLC
through ILLME.
So, I called Larry Perkins, and he said I would have to hit the enter key
twice on my
keyboard, OR, to always take my mouse and click on accept after updating the
record.
Betty Grove, ILL Dept..
Brevard Community College Library
Cocoa, FL
> -----Original Message-----
> From: Michelle H. Neal [SMTP:mneal@email.unc.edu]
> Sent: Thursday, February 25, 1999 10:48 PM
> To: CLIO@VENUS.TWU.EDU
> Subject: Update error-unregognized command
>
> In the final step of updating requests to Yes(Loans), we have
> intermittantly received the update error "unrecognized command".
> Typically, of a number of yes loans entered in Clio, only a few will be
> updated, with most being update errors-unrecognized command in the
> ILLMEWin. *All* of these requests show as Yes Loans in Clio however. We
> then have to re-enter them in the ILLMEWin, and they update successfully.
> We have not had this problem with other categories of updates, i.e., No,
> Conditional, Yes(Copy), etc. Any similar experiences/advice out there?
>
> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
> Michelle H. Neal, Interlibrary Services Librarian, NOC
> 224 Walter Royal Davis Library, CB# 3924
> The University of North Carolina at Chapel Hill
> Chapel Hill, NC 27514-8890 USA
> 919 962-0077 FAX: 919 962-4451
> michelle_neal@unc.edu