From: L-Soft list server at U. of Connecticut (1.8d)
[LISTSERV@UConnVM.UConn.Edu]
Sent: Friday, May 10, 2002 2:43 PM
To: Joseph Natale
Subject: File: "CLIO-L LOG0201"
=========================================================================
Date: Wed, 2 Jan 2002 14:45:48 -0500
Reply-To: Pat Barbour
Sender: ILL Records Management Software User's Group
From: Pat Barbour
Organization: Central Michigan University Libraries (EZC)
Subject: New Address for EZC
Comments: To: "ILL-L@listserv.it.northwestern.edu"
,
ARIE-L LISTSERV
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hi Everyone,
Just wanted to let you know our new address. We have officially
moved into our new building. It's not open to the public until January
9th, but deliveries will be made here.
The new address is:
INTERLIBRARY LOAN//PA212
CENTRAL MICHIGAN UNIVERSITY LIBRARIES
300 EAST PRESTON AVENUE
MT. PLEASANT, MI 48859
Our Ariel address remains the same. As do all our phone and
fax numbers.
Let me extend an invitation for anyone who is in this
vicinity to come and visit our beautiful new building.
It was well worth our three year exile to come home
to such a wonderful work environment. And what
a great start to the New Year.
Hope your New Year started as well as ours did!
Regards,
Pat
--
Pat Barbour, Interlibrary Loan Coordinator
Central Michigan University Libraries (EZC) Phone: 989-774-3022
Mt. Pleasant, MI 48859 Fax: 989-774-4499
pat.barbour@cmich.edu
=========================================================================
Date: Mon, 7 Jan 2002 14:09:53 -0500
Reply-To: Laura Hostetler
Sender: ILL Records Management Software User's Group
From: Laura Hostetler
Subject: Help
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
As of Dec. 4 I became a member of this list and today tried to follow the
instructions below to check the archives for any information that might be
useful to a new user of CLIO. Has anyone else tried to look at the
archives and been successful?
Contributions sent to this list are automatically archived. You can get a
list of the available archive files by sending an "INDEX CLIO-L" command
to LISTSERV@UCONNVM.UCONN.EDU. You can then order these files with a "GET
CLIO-L LOGxxxx" command, or using LISTSERV's database search facilities.
Send an "INFO DATABASE" command for more information on the latter.
LAURA H.
Laura Hostetler, Library Office Mgr.
Harold and Wilma Good Library
Goshen College
1700 S. Main St.
Goshen, IN. 46526
Ph. (219)535-7430 / Fax (219)535-7438
********************************************************************
"Next to faculty itself, the library is the most important part
of the instructional program of Goshen College."--
Goshen College Faculty Handbook, 4.1
********************************************************************
=========================================================================
Date: Mon, 7 Jan 2002 17:00:07 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Help
Comments: To: Laura Hostetler
In-Reply-To: <5.1.0.14.0.20020107140723.00a549d0@goshen.edu>
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Laura,
When I look at the archive I do the following. I send an email to
LISTSERV@UCONNVM.UCONN.EDU. I leave the subject line blank. I enter the
appropriate command in the body of the email, e.g., INDEX CLIO-L. I do not
place any other information in the email. After I have the list then I send
another email to the same email address mentioned above, subject line blank
with the command to get the log, e.g. GET CLIO-L LOGxxxx in the body of the
email.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu] On Behalf Of Laura Hostetler
Sent: Monday, January 07, 2002 1:10 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Help
As of Dec. 4 I became a member of this list and today tried to follow the
instructions below to check the archives for any information that might be
useful to a new user of CLIO. Has anyone else tried to look at the
archives and been successful?
Contributions sent to this list are automatically archived. You can get a
list of the available archive files by sending an "INDEX CLIO-L" command
to LISTSERV@UCONNVM.UCONN.EDU. You can then order these files with a "GET
CLIO-L LOGxxxx" command, or using LISTSERV's database search facilities.
Send an "INFO DATABASE" command for more information on the latter.
LAURA H.
Laura Hostetler, Library Office Mgr.
Harold and Wilma Good Library
Goshen College
1700 S. Main St.
Goshen, IN. 46526
Ph. (219)535-7430 / Fax (219)535-7438
********************************************************************
"Next to faculty itself, the library is the most important part
of the instructional program of Goshen College."--
Goshen College Faculty Handbook, 4.1
********************************************************************
=========================================================================
Date: Mon, 7 Jan 2002 15:19:52 -0800
Reply-To: Cindy Winter
Sender: ILL Records Management Software User's Group
From: Cindy Winter
Subject: mdd
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Cindy Winter, Library Assistant PH(503)988-5245
Interlibrary Loan Office FX(503)988-5221
Multnomah County Library cindyw@multcolib.org
801 SW 10th Portland, OR 97205 http//:www.multcolib.org
Sung to the tune of "Satisfaction" by the Rolling Stones
"I can't get no -good citations"
(Found on the ILL Listserv)
=========================================================================
Date: Mon, 7 Jan 2002 17:27:46 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Help
Comments: To: Laura Hostetler
In-Reply-To: <5.1.0.14.0.20020107140723.00a549d0@goshen.edu>
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Laura,
If you want to search the archive for a particular subject you can enter the
following command:
Search '#####' in CLIO-L
You would place replace the pound signs with the subject of the search, e.g.
search 'lending' in CLIO-L
After sending this search you should receive a reply whether the search was
successful. If it was successful there will be a list of emails that match
your request with an item number. At this time you would send a request for
the emails you would like to review, e.g., if the results had the following
items:
Item # Date Time Recs Subject
------ ---- ---- ---- -------
000012 00/11/13 14:49 41 HELP
000051 01/01/24 07:52 23 Archiving Error
I would send a command to LISTSERV@UCONNVM.UCONN.EDU as follows
GETPOST CLIO-L 12 51
To get these two items.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu] On Behalf Of Laura Hostetler
Sent: Monday, January 07, 2002 1:10 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Help
As of Dec. 4 I became a member of this list and today tried to follow the
instructions below to check the archives for any information that might be
useful to a new user of CLIO. Has anyone else tried to look at the
archives and been successful?
Contributions sent to this list are automatically archived. You can get a
list of the available archive files by sending an "INDEX CLIO-L" command
to LISTSERV@UCONNVM.UCONN.EDU. You can then order these files with a "GET
CLIO-L LOGxxxx" command, or using LISTSERV's database search facilities.
Send an "INFO DATABASE" command for more information on the latter.
LAURA H.
Laura Hostetler, Library Office Mgr.
Harold and Wilma Good Library
Goshen College
1700 S. Main St.
Goshen, IN. 46526
Ph. (219)535-7430 / Fax (219)535-7438
********************************************************************
"Next to faculty itself, the library is the most important part
of the instructional program of Goshen College."--
Goshen College Faculty Handbook, 4.1
********************************************************************
=========================================================================
Date: Wed, 9 Jan 2002 11:45:56 -0500
Reply-To: Beverly Brasch
Sender: ILL Records Management Software User's Group
From: Beverly Brasch
Subject: Slow, slow, ...
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="=_DB86D6C0.56375A46"
This is a MIME message. If you are reading this text, you may want to
consider changing to a mail reader or gateway that understands how to
properly handle MIME multipart messages.
--=_DB86D6C0.56375A46
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Are others having problems with CLIO being slow, especially when updating. =
It is taking so long to "send updates to file" that we have been thinking =
we couldn't do it. For a few weeks we have been updating in CLIO then =
doing the same updating in the Microenhancer. Today I left it at the =
"send updates to file" a long time because someone came in, and when I got =
back to the computer, I had 55 updates send to the Microenhancer. Any =
ideas?
Beverly Brasch
Interlibrary Loans
Kennesaw State University (GKJ)
1000 Chastain Rd.
Kennesaw, GA 30144
Phone: 770-423-6002=20
FAX: 770-423-6185
--=_DB86D6C0.56375A46
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
Content-Description: HTML
Are others having problems with CLIO being slow, especially when=20
updating. It is taking so long to "send updates to file" that we =
have been=20
thinking we couldn't do it. For a few weeks we have been =
updating in=20
CLIO then doing the same updating in the Microenhancer. Today I left =
it at=20
the "send updates to file" a long time because someone came in, and when I =
got=20
back to the computer, I had 55 updates send to the Microenhancer. =
Any=20
ideas?
Beverly Brasch Interlibrary Loans Kennesaw State University=20
(GKJ) 1000 Chastain Rd. Kennesaw, GA 30144 Phone: =
;=20
770-423-6002 FAX: 770-423-6185
--=_DB86D6C0.56375A46--
=========================================================================
Date: Thu, 10 Jan 2002 15:04:43 -0500
Reply-To: Beverly Brasch
Sender: ILL Records Management Software User's Group
From: Beverly Brasch
Subject: Archiving help.
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="=_550859CF.9AFB964C"
This is a MIME message. If you are reading this text, you may want to
consider changing to a mail reader or gateway that understands how to
properly handle MIME multipart messages.
--=_550859CF.9AFB964C
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Can anyone please tell me what the following message means when Archiving =
and how to fix it:
"Error in Archive Button click 3218. Could not update; currently locked".
Beverly Brasch
Interlibrary Loans
Kennesaw State University (GKJ)
1000 Chastain Rd.
Kennesaw, GA 30144
Phone: 770-423-6002=20
FAX: 770-423-6185
--=_550859CF.9AFB964C
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
Content-Description: HTML
Can anyone please tell me what the following message means when =
Archiving=20
and how to fix it:
"Error in Archive Button click 3218. Could not update; =
currently=20
locked".
Beverly Brasch Interlibrary Loans Kennesaw State University=20
(GKJ) 1000 Chastain Rd. Kennesaw, GA 30144 Phone: =
;=20
770-423-6002 FAX: 770-423-6185
--=_550859CF.9AFB964C--
=========================================================================
Date: Fri, 11 Jan 2002 09:11:54 -0500
Reply-To: Dorothy Porterfield
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Renewals in CLIO
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Yesterday I told the ILL Microenhancer to download renewal requests (we had
3). Then I went into CLIO and read the session. When I went to "Review New
Requests), the "New Renewal Requests" link was gray with no way to access
those renewal requests that I could find. I tried the "Search lending
requests" feature and told it to find all lending requests whose CLIO status
was "Renewal Requests" BUT "renewal request" wasn't even one of the choices
to choose so I was unable to do that. How do I find the downloaded requests
that were asking for renewals?
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan/Murray Library
PO Box 3002
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Fri, 11 Jan 2002 12:14:42 -0600
Reply-To: albertson@MACALESTER.EDU
Sender: ILL Records Management Software User's Group
From: Aaron Albertson
Subject: Re: Archiving help.
In-Reply-To:
MIME-version: 1.0
Content-type: text/plain; format=flowed; charset=us-ascii
Content-transfer-encoding: 7BIT
I am interested in hearing responses to this question as well. I am
getting this same error when I try to archive and have not completely
figured out why. I have noticed that I am able to archive records that do
not have a Statistics Date. In other words whenever I select an archive
date earlier than my earliest statistic date the records without a
statistic date will become archived. Whenever I have tried to include
records that have a Statistics Date the error message that Beverly
mentioned is the one I receive.
-Aaron Albertson
Aaron Albertson
Library Specialist
Public Services/ Interlibary Loan
(651) 696-6530
albertson@macalester.edu
--On Thursday, January 10, 2002 3:04 PM -0500 Beverly Brasch
wrote:rr
>
> Can anyone please tell me what the following message means when Archiving
> and how to fix it:
>
> "Error in Archive Button click 3218. Could not update; currently
> locked".
>
>
>
> Beverly Brasch
> Interlibrary Loans
> Kennesaw State University (GKJ)
> 1000 Chastain Rd.
> Kennesaw, GA 30144
> Phone: 770-423-6002
> FAX: 770-423-6185
>
>
>
Aaron Albertson
Library Specialist
(651) 696-6530
albertson@macalester.edu
=========================================================================
Date: Fri, 11 Jan 2002 12:18:10 -0700
Reply-To: "Valerie A. Miller"
Sender: ILL Records Management Software User's Group
From: "Valerie A. Miller"
Subject: "Savrec 94" error message
MIME-version: 1.0
Content-type: MULTIPART/ALTERNATIVE;
BOUNDARY="Boundary_(ID_qDooG/VTY+/fupFkH+ZLwg)"
This is a multi-part message in MIME format.
--Boundary_(ID_qDooG/VTY+/fupFkH+ZLwg)
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: quoted-printable
We are new to using CLIO 3.0 and started receiving this error message
after inputting ALA form -296. I know it has something to do with the
"Library Database" since we cannot access any of the "new" libraries.
They are on the list when one clicks that button but we cannot get into
their record. =20
This is the message that appears when the "Save Request" button is
clicked:
"Error in Savrec 94 Invalid Use of Null" =20
Thank you! =20
Val Vasquez
UWIN PLUS
Coe Library, Rm104B
University of Wyoming
Laramie, WY 82071
1-800-246-2603
uwin-plus@uwyo.edu
vmiller@uwyo.edu
--Boundary_(ID_qDooG/VTY+/fupFkH+ZLwg)
Content-type: text/html; charset="iso-8859-1"
Content-transfer-encoding: quoted-printable
"Savrec 94" error message
We are new to using CLIO 3.0 and =
started receiving this error message after inputting ALA form =
-296. I know it has something to do with the "Library =
Database" since we cannot access any of the "new" =
libraries. They are on the list when one clicks that button but we =
cannot get into their record.
This is the message that appears when =
the "Save Request" button is clicked:
=
"Error in Savrec 94 Invalid Use of Null" =
Thank you!
Val Vasquez UWIN =
PLUS =
Coe Library, Rm104B =
University of Wyoming Laramie, WY 82071 1-800-246-2603 =
uwin-plus@uwyo.edu =
vmiller@uwyo.edu
--Boundary_(ID_qDooG/VTY+/fupFkH+ZLwg)--
=========================================================================
Date: Fri, 11 Jan 2002 14:12:27 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: "Savrec 94" error message
Comments: To: "Valerie A. Miller"
In-Reply-To:
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_001C_01C19AAA.00218880"
This is a multi-part message in MIME format.
------=_NextPart_000_001C_01C19AAA.00218880
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Val,
I talked to you over the phone on how to resolve this problem but I felt
others on the list should know. If you receive the Error in Savrec 94
Invalid Use of Null this is due to defaults not set in Preferences/General.
Go to Preferences/General and set defaults for the following categories:
Loan Charges, Copy Charges, Sales Tax Rates, Due Dates, Loan Ship Methods,
Copy Ship Methods, Request Methods, and Billing Methods.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Valerie A. Miller
Sent: Friday, January 11, 2002 1:18 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] "Savrec 94" error message
We are new to using CLIO 3.0 and started receiving this error message after
inputting ALA form -296. I know it has something to do with the "Library
Database" since we cannot access any of the "new" libraries. They are on
the list when one clicks that button but we cannot get into their record.
This is the message that appears when the "Save Request" button is clicked:
"Error in Savrec 94 Invalid Use of Null"
Thank you!
Val Vasquez
UWIN PLUS
Coe Library, Rm104B
University of Wyoming
Laramie, WY 82071
1-800-246-2603
uwin-plus@uwyo.edu
vmiller@uwyo.edu
------=_NextPart_000_001C_01C19AAA.00218880
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
"Savrec 94" error message
Va=
l,
I =
talked
to you over the phone on how to resolve this problem but I felt others =
on the
list should know.If you =
receive
the Error in Savrec 94 Invalid Use of Null this is due to defaults not =
set in
Preferences/General.Go =
to
Preferences/General and set defaults for the following categories: Loan
Charges, Copy Charges, Sales Tax Rates, Due Dates, Loan Ship Methods, =
Copy Ship
Methods, Request Methods, and Billing =
Methods.
Judd Knight
Clio Software =
Support
817-726-3475
<=
span
class=3DEmailStyle16>
-----Original
Message----- From: ILL Records =
Management
Software User's Group [mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Valerie A. Miller Sent: Friday, January 11, =
2002
1:18 PM To: =
CLIO-L@UConnVM.UConn.Edu Subject: [CLIO] =
"Savrec
94" error message
We are new to =
using CLIO
3.0 and started receiving this error message after inputting ALA form
-296. I know it has something to do with the "Library =
Database"
since we cannot access any of the "new" libraries. They =
are on
the list when one clicks that button but we cannot get into their =
record.
<=
/p>
This is the =
message that
appears when the "Save Request" button is =
clicked:<=
/p>
&nbs=
p;
"Error in Savrec 94 Invalid Use of Null" =
<=
/p>
Thank
you! <=
/p>
<=
/p>
=
Val =
Vasquez =
UWIN PLUS
Coe Library, Rm104B
University of Wyoming
Laramie, WY 82071 =
1-800-246-2603
uwin-plus@uwyo.edu =
vmiller@uwyo.edu<=
/p>
------=_NextPart_000_001C_01C19AAA.00218880--
=========================================================================
Date: Fri, 11 Jan 2002 18:41:32 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Invoice error- Error in Invoices Click 3021 no current record
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Clio users,
If you attempt to Create/Print Invoices and you receive the following error,
"Error in Invoices Click 3021 no current record" then you have a blank
Borrower in at least one of your lending requests. You will need to go to
Administration/Open Tables/Libraries. Place your cursor in the Borrower
field then sort the table from A/Z by clicking on the A/Z tool button.
Blanks will sort first. Enter the appropriate borrower symbol then your
invoices should print when you select the Create/Print Invoices.
Judd Knight
Clio Software Support
817-726-3475
=========================================================================
Date: Mon, 14 Jan 2002 10:06:28 -0500
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: Re: Renewals in CLIO
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Hi,
Although the choice of 'renewal request' is not in the list, you may enter
it and search for requests with that OCLC Status.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
----- Original Message -----
From: "Dorothy Porterfield"
To:
Sent: Friday, January 11, 2002 9:11 AM
Subject: [CLIO] Renewals in CLIO
> Yesterday I told the ILL Microenhancer to download renewal requests (we
had
> 3). Then I went into CLIO and read the session. When I went to "Review
New
> Requests), the "New Renewal Requests" link was gray with no way to access
> those renewal requests that I could find. I tried the "Search lending
> requests" feature and told it to find all lending requests whose CLIO
status
> was "Renewal Requests" BUT "renewal request" wasn't even one of the
choices
> to choose so I was unable to do that. How do I find the downloaded
requests
> that were asking for renewals?
>
>
>
> Dee Porterfield
> dporterf@messiah.edu
> Interlibrary Loan/Murray Library
> PO Box 3002
> Messiah College
> One College Ave.
> Grantham, PA 17027
>
=========================================================================
Date: Tue, 15 Jan 2002 16:06:19 -0500
Reply-To: Laura Hostetler
Sender: ILL Records Management Software User's Group
From: Laura Hostetler
Subject: Patron Notices
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
I am having problems in sending patron email notices for titles
received. I get the message "error in sending patron notices 94 invalid
use of null." Can someone tell me what I am doing wrong? Or is it me????
LAURA H.
Laura Hostetler, Library Office Mgr.
Harold and Wilma Good Library
Goshen College
1700 S. Main St.
Goshen, IN. 46526
Ph. (574)535-7430 / Fax (574)535-7438
********************************************************************
"Next to faculty itself, the library is the most important part
of the instructional program of Goshen College."--
Goshen College Faculty Handbook, 4.1
********************************************************************
=========================================================================
Date: Wed, 16 Jan 2002 09:29:35 -0500
Reply-To: "Birck,Brenda L"
Sender: ILL Records Management Software User's Group
From: "Birck,Brenda L"
Subject: Cutting/pasting in Clio 3.0/Docline
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
=20
I am trying to copy four (4) Docline requests from the screen to add to =
the Clio 3.0. Says the area too small for the request. Cannot do it =
one at a time - I tried.
Any ideas? Thanks.
Brenda
Brenda Birck
Rivier College - Regina Library
420 Main Street
Nashua, NH 03060
Telephone: 603.897.8255
FAX: 603.897.8889
E-mail: bbirck@rivier.edu
=20
=========================================================================
Date: Mon, 21 Jan 2002 09:15:15 -0600
Reply-To: Donald Nagolski
Sender: ILL Records Management Software User's Group
From: Donald Nagolski
Subject: Manual Entry into ClioRequest
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
A couple of questions on using ClioRequest and Docline:
We are now using ClioRequest > Manual Entry to enter our Docline requests. =
When we 'Process Docline Requests' and are logged into Docline, not all =
the information entered into ClioRequest is transferred to the Docline =
form. For example, ISSN and Patron Name. =20
Second, if we have multiple Doclines to process, we have to do each =
separately. By that I mean we 'Process Docline Requests' go through all =
the steps and then close Docline because if we try to process the next =
request by using the forward arrow the information in subsequent requests =
is all messed up. We then have to clean up the information before going =
back into Docline.
Has anyone else experienced this, or am I doing something wrong?
Thanks
Donald J. Nagolski
Coordinator, Access Services
Loyola University Medical Center
Library of the Health Sciences
2160 South First Avenue
Maywood, IL 60153
708-216-5308
=========================================================================
Date: Tue, 22 Jan 2002 09:55:03 -0800
Reply-To: Julia Graham
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: link for Clio 3?
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Good morning,
For reasons too complicated to go into, we need to load Clio onto another
workstation. Could someone send me the link so that I can download the
software to the workstation?
thanks!
julia
****************************************************************************************************************************************
Julia Graham
Borrowing, Interlibrary Loan
Humboldt State University
1 Harpst St.
Arcata, CA 95521
707-826-4889
=========================================================================
Date: Tue, 22 Jan 2002 14:58:06 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Manual Entry into ClioRequest
Comments: To: Donald Nagolski
In-Reply-To:
MIME-Version: 1.0
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Donald,
I am looking into the problem of why the ISSN number does not transfer but
as for the patron name this is not transferred but it remains with the
Request in Clio after you have completed the process of transferring the
request to Clio.
As for transferring multiple requests into Docline when you complete the
process of transferring a request to Docline and selecting, copying and
pasting the Docline Request to transfer to Clio you will need to make sure
that your cursor is in the Title field of the Docline screen to transfer the
next request to Docline. Before going to the Manual entry screen to enter
your next request select the next record button in Clio Request then go back
to the Manual entry screen in Docline. Once your cursor is in the Title
field of the Docline screen then you will be able to transfer the next
request by clicking on the transfer button, (the arrow pointing down)
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Donald Nagolski
Sent: Monday, January 21, 2002 9:15 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Manual Entry into ClioRequest
A couple of questions on using ClioRequest and Docline:
We are now using ClioRequest > Manual Entry to enter our Docline requests.
When we 'Process Docline Requests' and are logged into Docline, not all the
information entered into ClioRequest is transferred to the Docline form.
For example, ISSN and Patron Name.
Second, if we have multiple Doclines to process, we have to do each
separately. By that I mean we 'Process Docline Requests' go through all the
steps and then close Docline because if we try to process the next request
by using the forward arrow the information in subsequent requests is all
messed up. We then have to clean up the information before going back into
Docline.
Has anyone else experienced this, or am I doing something wrong?
Thanks
Donald J. Nagolski
Coordinator, Access Services
Loyola University Medical Center
Library of the Health Sciences
2160 South First Avenue
Maywood, IL 60153
708-216-5308
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Date: Wed, 23 Jan 2002 07:55:48 -0500
Reply-To: Beverly Brasch
Sender: ILL Records Management Software User's Group
From: Beverly Brasch
Subject: Error msg.
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What might possibly be the problem when I get the following message when
"matching" patron names?:
"Error in Associate click 2105. You can't go to the specified record".
There are two specific names in the patron list where I get this
message. It stops me from continuing the matching for the remainder of
the names.
Thanks for any help.
Beverly Brasch
Interlibrary Loans
Kennesaw State University (GKJ)
1000 Chastain Rd.
Kennesaw, GA 30144
Phone: 770-423-6002
FAX: 770-423-6185
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What might possibly be the problem when I get the following message when
"matching" patron names?:
"Error in Associate click 2105. You can't go to the specified
record".
There are two specific names in the patron list where I get this
message. It stops me from continuing the matching for the remainder of the
names.
Thanks for any help.
Beverly Brasch Interlibrary Loans Kennesaw State University
(GKJ) 1000 Chastain Rd. Kennesaw, GA 30144 Phone:
770-423-6002 FAX: 770-423-6185
--=_64391BCC.9BFA9368--
=========================================================================
Date: Fri, 25 Jan 2002 15:34:15 -0800
Reply-To: Velde Elliott
Sender: ILL Records Management Software User's Group
From: Velde Elliott
Subject: CLIO and OCLC Web
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Does CLIO work with OCLC Web?
If so, how? What version?
If not, when?
Signed, Curious (AKA Velde Elliott, ILL Manager, St. Mary's College of
California)
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Date: Tue, 29 Jan 2002 09:00:38 -0800
Reply-To: ill@LCLARK.EDU
Sender: ILL Records Management Software User's Group
From: Interlibrary Loans
Subject: Borrowing statistics
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Hello,
I've been trying to get the copyright status report and copyright
compliance report in the borrowing statistics section of clio for just
this current month of January. I've tried searching for "number
exceeds 5" and even for "number exceeds 1". When it shows the results,
it only lists about 3 journals which I know is not true at all.
If anyone knows why I'm getting these inaccurate statistics please let
me know.
Thank you,
Deborah Bosket
Lewis & Clark College
oclc: OLP
=========================================================================
Date: Tue, 29 Jan 2002 12:57:10 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Borrowing statistics
Comments: To: ill@LCLARK.EDU
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Deborah,
In order for a request to be considered in either the copyright status or
copyright compliance report the request needs a reqdate (Request Date)
within the time parameters of the report.
In order for a request to be considered in the generation of a Copyright
Status Report the Clio Status must be RecCopy or Pending and the "Copyright
Compl." field must have the code CCG.
For a request to be considered in the generation of the Copyright Compliance
Report the request must have a RecCopy Clio status and the code CCG in the
"Copyright Compl." field.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Interlibrary Loans
Sent: Tuesday, January 29, 2002 11:01 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Borrowing statistics
Hello,
I've been trying to get the copyright status report and copyright
compliance report in the borrowing statistics section of clio for just
this current month of January. I've tried searching for "number
exceeds 5" and even for "number exceeds 1". When it shows the results,
it only lists about 3 journals which I know is not true at all.
If anyone knows why I'm getting these inaccurate statistics please let
me know.
Thank you,
Deborah Bosket
Lewis & Clark College
oclc: OLP