=========================================================================
Date: Thu, 2 Jul 1998 08:14:00 -0700
Reply-To: ILL management
Sender: ILL management
From: Jason Newborn
Subject: Re: Using Clio & MSAccess for special reports
In-Reply-To: <980630180400.1b00@CLAMS.LIB.MA.US>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hello,
If you are using Office95 or Office97 you will need to create a new
database, give it a file name and save it somewhere, then use the attach
feature to attach tables from the Cliodata.mdb. This way you can build and
keep your own custom queries and reports without interfering with the
structure of clio.
Jason Newborn
=========================================================================
Date: Sat, 4 Jul 1998 17:29:28 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: patron file, library file
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the List,
At 09:42 AM 06/23/98 -0400, Ann Ackerson wrote:
>Is it possible to use our "slow" time in the summer to add patrons and
>source Libraries
>which will come up as new in the fall ?? I just started using Clio and
>most of my patrons
>are new, which will be even more time consuming in the fall. We'd like
>to input all the
>faculty and their research associates... likewise we know who will be
>our top hundred sources
>and would like to input them also. It doesn't seem to be in 'search
>patron file'. Any ideas ?
A method for entering new Patrons was contributed by Jason Newborn at the
Univ of CA at Davis:
>In order to do this click the "Create New
>Patron Record" button (on the Review New Patrons screen) and just enter
the information for whoever. Click
>close and then click "Create New Patron Record" again.
You can get to the Review New Patrons screen from the Main Borrowing
screen. You will want to enter enough information about the Patron so that
Clio will recognize the Patron when he/she appears in a Borrowing request.
Clio uses the settings on the Patron Preferences screen to do this. So, for
example, you may wish to enter the Patron's dept, or a Patron ID #, as
well as the first and last name. See the portion of the manual in Sec 3
which describes Patron processing.
In order to manually add new libraries you go to the Administration menu,
Open Tables, and select the Libraries Table(click Yes on the warning
message). Then scroll down to the bottom of the table where there is a
blank line with an asterisk on the left. The names of the fields are at the
top of each column. You can make them wider by placing the mouse cursor on
the line between the labels and 'draging' it to the left or right.
Type the library symbol and institution name for each new library in the
appropriate column on one line. As you start typing a new blank line will
appear. You can use the tab key to move from one column to the next and the
down arrow key to move the next line. After you have typed in a batch of
new libraries, scroll over to the right until you find a column labled
'LendingUpdated'. Enter a 0(zero) in this column for every new library.
Close the Library table screen.
You can then use the Review New Libraries screen on the Main Lending screen
to add the addresses and othe contact information.
Larry Perkins
=========================================================================
Date: Sat, 4 Jul 1998 17:29:41 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: Using Clio & MSAccess for special reports
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the Clio List,
At 06:04 PM 06/30/98 -0400, Toni Robertson(Falmouth Public Library) wrote:
>I'm in the process of converting from a home-grown ILL database on
>Paradox for Windows to Clio. I already know there are some reports
>I do now that aren't included in Clio, and want to be able to do
>on MSAccess.
>
>Has anyone done this? Can you walk me through the steps to get
>started?
>
>We're an ILL processing center for 40 public libraries in 3 counties,
>and one of the reports I do daily on my Paradox db is a report of
>any ILL request worked on yesterday--I select on a date field which
>is edited each time the request is updated, and then uses conditions
>similar to those of OCLC and print a report for each patron. My
>"patrons" are those 39 libraries, plus my library. This way everyone
>knows the status of each request. Annually, I send them a memo
>telling them what each condition is and what it means, ie: "received"
>means we got it in the processing center and it will be going to them
>within a day or two. This report in particular I'd like to be able
>to replicate in MSAccess.
>
>I've got a new pc with MSOffice'97, so I guess I'm set for software,
>but the instructions in the help screens aren't very helpful. I can't
>open the Clio databases from MSAccess--I get an error message. And I
>don't want to import anything, because I'd have to import and massage
>every day. I just want MSAccess to READ, not write, the Clio db's.
Once again Jason Newborn at the Univ of CA at Davis provided a good answer:
>If you are using Office95 or Office97 you will need to create a new
>database, give it a file name and save it somewhere, then use the attach
>feature to attach tables from the Cliodata.mdb. This way you can build and
>keep your own custom queries and reports without interfering with the
>structure of clio.
I would add the following:
In Access 95 and 97, the 'attach' feature has been re-named to 'Link'. If
you create a blank database and go to the File menu, you find 'Get External
Data' and then the choice of 'Import...' or 'Link Tables...'. Choose Link
Tables and locate the file cliodata.mdb(the Clio database, probably located
at c:\cliodata\cliodata.mdb). You can then choose which tables you want to
link, e.g., LendingRequests.
It is important to realize that you are not making a copy of the data in
the database when you link a table from the Clio database to another one.
You are looking at the real thing and can add/delete/change records in
addition to producing your own custom reports.
For the particular report you are interested in, there is a field called
'DateLastUpdated' in the Borrowing Requests and Lending Requests tables.
This field is updated automatically everytime the status of a record is
changed by the user.
We are including some new features in the next version specifically for
Referral/processing center libraries such as your own. Sue Kaylor at
Wellesley Free Public Library suggested several.
Please let me know if this is not clear.
Larry Perkins
=========================================================================
Date: Tue, 7 Jul 1998 15:27:21 +0500
Reply-To: ILL management
Sender: ILL management
From: Sue Weldon
Organization: Wright State University Libraries
Subject: HELP WITH INCORRECT IFM CHARGES
Comments: cc: tekimmet@library.wright.edu
WSU Dunbar Library is having problems with the IFM function. We
can't tell if it's coming form Clio or the microenhancer, but
many of our reciprocal libraries are being charged IFM charges.
We have checked all of the settings in the microenhancer and in
Clio and have all of the libraries marked correctly.
Any suggestions on the source of this problem?
Sue
Susan Weldon
Head of Information Delivery Services
Paul Laurence Dunbar Library
Wright State University
Dayton, OH 45435
937/775-2530
FAX937/775-4109
sweldon@library.wright.edu
=========================================================================
Date: Tue, 7 Jul 1998 20:55:42 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: HELP WITH INCORRECT IFM CHARGES
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list,
At 03:27 PM 07/07/98 +0500, Susan Weldon wrote:
>WSU Dunbar Library is having problems with the IFM function. We
>can't tell if it's coming form Clio or the microenhancer, but
>many of our reciprocal libraries are being charged IFM charges.
>We have checked all of the settings in the microenhancer and in
>Clio and have all of the libraries marked correctly.
>
>Any suggestions on the source of this problem?
Have you checked to see that your staff uses a constant data record which
specifies IFM as the billing method for these records? Constant data
records are manged from within Clio on the Lending Updating screen.
Larry Perkins
=========================================================================
Date: Wed, 8 Jul 1998 08:57:55 -0400
Reply-To: ILL management
Sender: ILL management
From: Andrea Hathaway
Subject: Re: HELP WITH INCORRECT IFM CHARGES
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
We had this problem with Clio when we first started using it. I created
three constant data records for loans and copies, one for recips, one for
IFM and one for invoices now I can choose which payment item from the list
and no more mix ups. Hope this helps.
-----Original Message-----
From: Sue Weldon
To: CLIO@VENUS.TWU.EDU
Date: Tuesday, July 07, 1998 6:27 AM
Subject: HELP WITH INCORRECT IFM CHARGES
>WSU Dunbar Library is having problems with the IFM function. We
>can't tell if it's coming form Clio or the microenhancer, but
>many of our reciprocal libraries are being charged IFM charges.
>We have checked all of the settings in the microenhancer and in
>Clio and have all of the libraries marked correctly.
>
>Any suggestions on the source of this problem?
>
>Sue
>
>
>Susan Weldon
>Head of Information Delivery Services
>Paul Laurence Dunbar Library
>Wright State University
>Dayton, OH 45435
>937/775-2530
>FAX937/775-4109
>sweldon@library.wright.edu
=========================================================================
Date: Wed, 8 Jul 1998 07:28:11 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Clio and Novell networks
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list:
The following information was recently uncovered in the Microsoft
documentation relating to using Access on a Novell network. It proven to be
usefull in a number of Clio installations on Novell networks.
>If you are attempting to use large Microsoft Access databases on a Novell
NetWare server, set the "maximum record locks per connection" to the
largest allowable value (10,000). The execution of large bulk operations
in Microsoft Access (such as a large update query) can cause the server to
run out of record lock connections. If you don't set the number of record
locks to the maximum value while using Microsoft Access, it could result in
the loss of data due to a server crash.
>See your Novell NetWare documentation for a description of how to set the
number of record locks.
You may wish to pass this on to your systems people for evaluation.
Larry Perkins
=========================================================================
Date: Thu, 9 Jul 1998 10:12:41 -0500
Reply-To: ILL management
Sender: ILL management
From: Cheryl Lafountain
Organization: SUNY at Plattsburgh, New York, USA
Subject: Reason for No
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
Content-transfer-encoding: 7BIT
Date sent: 9-JUL-1998 10:10:08
Hello - We are experiencing problems in getting lending stats - reasons for
no. We have created several different reasons for no. When we try to bring
up the report - it gives an error message. Any ideas what is going wrong?
Thanks, Cheryl
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* Cheryl Lafountain * * * LAFOUNCJ@SPLAVA.CC.PLATTSBURGH. *
* Interlibrary Loan Facilitator * * * * EDU. *
* Feinberg Library - * * * 518-564-5172 *
* SUNY Plattsburgh * * * * * * * * * * * * * * * * * * * * *
* 2 Draper Ave. * *
* Plattsburgh, NY 12901 * * *
* * * * * * * * * * * * * * * * *
=========================================================================
Date: Thu, 9 Jul 1998 11:26:54 -0400
Reply-To: ILL management
Sender: ILL management
From: Marilyn Wood
Subject: Re: Reason for No
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Cheryl, We experienced this same problem and the culprit was a <.> in one
of our reasons. When I removed the period all was well.
Thanks go to Larry for discovering that for us!
Marilyn Wood
Librarian for Information and Document Delivery Services
Harvard College Library Phone: (617)495-2416
Harvard University (HLS) Fax: (617)495-2129
Cambridge, MA 02138 mwood@fas.harvard.edu
At 10:12 AM 7/9/98 -0500, you wrote:
>Date sent: 9-JUL-1998 10:10:08
>
>Hello - We are experiencing problems in getting lending stats - reasons for
>no. We have created several different reasons for no. When we try to bring
>up the report - it gives an error message. Any ideas what is going wrong?
>
>Thanks, Cheryl
>
>* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
>* Cheryl Lafountain * * * LAFOUNCJ@SPLAVA.CC.PLATTSBURGH. *
>* Interlibrary Loan Facilitator * * * * EDU. *
>* Feinberg Library - * * * 518-564-5172 *
>* SUNY Plattsburgh * * * * * * * * * * * * * * * * * * * * *
>* 2 Draper Ave. * *
>* Plattsburgh, NY 12901 * * *
>* * * * * * * * * * * * * * * * *
>
>
=========================================================================
Date: Fri, 10 Jul 1998 08:00:14 -0400
Reply-To: ILL management
Sender: ILL management
From: "Pat.Barbour" <3TEC6HW@CMUVM.CSV.CMICH.EDU>
Organization: Central Michigan University
Subject: Re: Reason for No
In-Reply-To: <01IZ6YJHFNYA000Q9E@SPLAVA.CC.PLATTSBURGH.EDU>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Content-transfer-encoding: 7BIT
We recently had the same problem. Is there a bug?
Pat Barbour, Document Access Coordinator Phone: (517)774-1212
Cental Michigan University Libraries FAX: (517)774-4499
Park 214 email: Pat.Barbour@cmich.edu
Mt. Pleasant, MI 48859
=========================================================================
Date: Fri, 10 Jul 1998 08:54:54 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: Reason for No Report
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list,
Due to a peculiarity of Microsoft Access and the method used to create the
Reason for No report, 'Reasons' cannot have a period(.) or exlamation
mark(!) or back accent(`) in them.
Larry Perkins
=========================================================================
Date: Mon, 13 Jul 1998 16:44:19 -0400
Reply-To: ILL management
Sender: ILL management
From: Joanne Elpern
Subject: OCLC's "PATRON" field move affecting CLIO?
I noticed today when I placed ILL requests on OCLC and saved them to
CLIO that along with the name in the :PATRON: field, I'm also bringing
the :SHIP TO: field (or at least part of it). Has anyone else noticed
this? Should I contact OCLC about it? I'm assuming it's related somehow
to the move of the :PATRON: field to a different place on the OCLC
workform since I haven't had this problem before today. I need advice
on what to do--wouldn't want to go into CLIO and have to edit all my
patron names every day.
--Joanne Elpern
Western Connecticut State University - ILL Dept.
=========================================================================
Date: Mon, 13 Jul 1998 16:18:32 -0500
Reply-To: ILL management
Sender: ILL management
From: Karen
Subject: request for clio demo
Comments: cc: rubenc@panam1.panam.edu
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Is there an academic library in Texas that would be willing to give me and
my ILL manager an on-site demo of how you use Clio, and explain if and how
Clio has changed your routine tasks? I'd appreciate your time.
Karen D. Jette
Access Services Librarian tel: (956) 381-2654
University of Texas-Pan American fax: (956) 381-5196
Edinburg, TX 78539 e-mail: kjette@panam.edu
=========================================================================
Date: Mon, 13 Jul 1998 15:49:59 -0700
Reply-To: ILL management
Sender: ILL management
From: Cathy Wright
Subject: Re: OCLC's "PATRON" field move affecting CLIO?
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
I had a similar problem but that was way back when, not recently. I think
Larry P. had to fix something. Maybe he will have to again with this
"relocation"? --cathy w.
Joanne Elpern wrote:
> I noticed today when I placed ILL requests on OCLC and saved them to
> CLIO that along with the name in the :PATRON: field, I'm also bringing
> the :SHIP TO: field (or at least part of it). Has anyone else noticed
> this? Should I contact OCLC about it? I'm assuming it's related somehow
> to the move of the :PATRON: field to a different place on the OCLC
> workform since I haven't had this problem before today. I need advice
> on what to do--wouldn't want to go into CLIO and have to edit all my
> patron names every day.
> --Joanne Elpern
> Western Connecticut State University - ILL Dept.
=========================================================================
Date: Mon, 13 Jul 1998 20:27:42 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: OCLC's "PATRON" field move affecting CLIO?
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list,
At 04:44 PM 07/13/98 -0400, Joanne Elpern
> Western Connecticut State University wrote:
>I noticed today when I placed ILL requests on OCLC and saved them to
>CLIO that along with the name in the :PATRON: field, I'm also bringing
>the :SHIP TO: field (or at least part of it). Has anyone else noticed
>this? Should I contact OCLC about it? I'm assuming it's related somehow
>to the move of the :PATRON: field to a different place on the OCLC
>workform since I haven't had this problem before today. I need advice
>on what to do--wouldn't want to go into CLIO and have to edit all my
>patron names every day.
This a temporary and , hopefully not onerous, side affect of the patron
location change.
The new version which we are releasing now has adjusted the parsing method
for this field to eliminate these extra characters from the patron field
which is stored in Clio. Everyone should have the new version by the end of
the month.
If anyone's workflow and/or procedures are significantly impacted by this
temporary change, please let me know right away.
Larry Perkins
=========================================================================
Date: Tue, 14 Jul 1998 07:24:01 -0400
Reply-To: ILL management
Sender: ILL management
From: Tammy Hines
Subject: Re: OCLC's "PATRON" field move affecting CLIO?
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
I had the same problem. I had to put all the patron names in because an
error message in clio kept saying can not set value.
At 04:44 PM 7/13/98 -0400, you wrote:
>I noticed today when I placed ILL requests on OCLC and saved them to
>CLIO that along with the name in the :PATRON: field, I'm also bringing
>the :SHIP TO: field (or at least part of it). Has anyone else noticed
>this? Should I contact OCLC about it? I'm assuming it's related somehow
>to the move of the :PATRON: field to a different place on the OCLC
>workform since I haven't had this problem before today. I need advice
>on what to do--wouldn't want to go into CLIO and have to edit all my
>patron names every day.
>--Joanne Elpern
> Western Connecticut State University - ILL Dept.
>
>
Tammy Hines
Head of Interlibrary Loan
Longwood College
Redford and Pine Streets
Farmville Va 23909
(804)395-2446
=========================================================================
Date: Tue, 14 Jul 1998 08:34:26 -0500
Reply-To: ILL management
Sender: ILL management
From: Carol Vaeth
Subject: Re: OCLC's "PATRON" field move affecting CLIO?
In-Reply-To: <980713164419.20291118@WCSUB.CTSTATEU.EDU>
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
On Mon, 13 Jul 1998 16:44:19 -0400 Joanne Elpern
wrote:
> I noticed today when I placed ILL requests on OCLC and saved them to
> CLIO that along with the name in the :PATRON: field, I'm also bringing
> the :SHIP TO: field (or at least part of it). Has anyone else noticed
> this?
Yes, i'm seeing the same thing.
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Tue, 14 Jul 1998 09:00:43 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: OCLC's "PATRON" field move affecting CLIO?
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Hi Tammy,
At 07:24 AM 07/14/98 -0400, you wrote:
>I had the same problem. I had to put all the patron names in because an
>error message in clio kept saying can not set value.
>
The new version of Clio will make an adjustment which eliminates this side
affect of the patron field location change.
If you would like to download this new version now, you can get it at:
.
Best regards,
Larry Perkins
=========================================================================
Date: Wed, 15 Jul 1998 13:35:55 -0400
Reply-To: ILL management
Sender: ILL management
From: Ruth Shoge
Subject: Re: OCLC's "PATRON" field move affecting CLIO?
Mr Perkins,
"Problems:
>1. There are no DATA in the statistics database, neither borrowing or
lending.
>All say "no data found" except the files from borrows, "Patron status
report
>from bor rqst" which has this strange error message: "An error occurred while
>attempting to retrieve printer information for the Apple Personal LaserWriter
>NTR or LPT1."
Thanks for the instruction, I no longer get the strange message. However still
there is "NO DATA" in any of the statistics file. How do I fix that?
The new upgrade is available on the internet, but I am not able to download it
as the internet access computers are macs and the OCLC terminal is windows95.
Could you mail me a copy as soon as possible. Right now we have to add the
patron name individually now that OCLC has moved the Patron field.
"2. The "Search Patron Database" from borrowing has no data.
Take a look at the manual in section three where it discusses the Patron
database and Patron matching. "
I have looked at this info - I am working on it, but am not sure will let you
know.
Ruth Shoge
Washington College
Chestertown, MD 21620
=========================================================================
Date: Tue, 21 Jul 1998 12:11:31 -0400
Reply-To: ILL management
Sender: ILL management
From: "Zhang, Jingping"
Subject: Clio crash
MIME-version: 1.0
Content-type: text/plain
We have used Clio v2.1f for about one month and we have 4 workstations
to run Clio. The clio is crashed almost everyday only in one workstation
when I select c:\oclcapps\illmewin\ill.dat after clicking get new oclc
requests. I installed and set up all of the four workstations.
Does any one have this problem? Any suggestions or comments about how to
fix it are appreciated.
Thanks!
================================
Jingping Zhang
Digital Resources / Automation Librarian
James E. Morrow Library
Marshall University
304-696-2326 (phone)
304-696-5858
zhangj@marshall.edu
================================
=========================================================================
Date: Tue, 21 Jul 1998 12:33:04 -0400
Reply-To: ILL management
Sender: ILL management
From: "Kenneth J. Peterson"
Subject: Re: Clio crash
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Jingping-
I am not sure whether I understand your question or not but I will try to
help you out anyhow. We have determined that only one machine is allowed to
use the illmewin data file. We are working with four workstations as well,
and have only been using Clio for a month as well! I am not sure whether
the crashing issue you have is associated with trying to use the
Microenhancer data file on too many computers or not. In our set up we have
one computer from which we do all the updating to OCLC through the
Microenhancer. The rest (3 other workstations) save the updates to the one
file that exist on the Microenhancer computer. So that, only one computer
has the Microenhancer program but the rest of the workstations still may
update records.
Hope this helps,
Ken Peterson
Interlibrary Borrowing
Massachusetts Institute of Technology
617.253.9355
kjpeters@mit.edu
At 12:11 PM 7/21/98 -0400, you wrote:
>We have used Clio v2.1f for about one month and we have 4 workstations
>to run Clio. The clio is crashed almost everyday only in one workstation
>when I select c:\oclcapps\illmewin\ill.dat after clicking get new oclc
>requests. I installed and set up all of the four workstations.
>
>Does any one have this problem? Any suggestions or comments about how to
>fix it are appreciated.
>
>Thanks!
>
>================================
>Jingping Zhang
>Digital Resources / Automation Librarian
>James E. Morrow Library
>Marshall University
>304-696-2326 (phone)
>304-696-5858
>zhangj@marshall.edu
>================================
>
Ken Peterson
Interlibrary Borrowing
kjpeters@mit.edu
617.253.9355
=========================================================================
Date: Tue, 21 Jul 1998 12:01:51 -0500
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: Clio crash/File location
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
Gotta jump in here ...
The CLIO database may be shared in a network configuration. Using "GET NEW
OCLC RECORDS" stores the selected records into the shared CLIO database.
Files downloaded by the MicroEnhancer and created by your "screen saves"
generally reside on the hard drive of a particular workstation. To "get"
these files you must be able to set the path to that particular drive and
file. In our case, we have CLIO loaded on every workstation and have
recently loaded the (free!) Microenhancer on every station to simplify this
activity.
Although the CLIO database resides on one server/workstation, you *can*
load CLIO onto multiple stations and use the ME on these stations for the
full range of CLIO operations. (What you should notice is that updates on
CLIO are stored to the CLIO [shared] database, when you send these updates
to the MicroEnhance *all* the new update activity is sent --- not only
those updated from your workstation.)
The key here is to know the path to the data and the location of the ME.
Connie
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
=========================================================================
Date: Tue, 21 Jul 1998 15:23:41 -0400
Reply-To: ILL management
Sender: ILL management
From: "Zhang, Jingping"
Subject: Re: Clio crash/File location
MIME-version: 1.0
Content-type: text/plain
We have 4 workstations to run Clio. I have installed ILL ME and Clio in
each workstation and I only copy the cliodata in one workstation which
is shared for the rest of 3 workstations. I know that the screens.svs
and ILL.dat are in the individual workstation that created by person who
used the workstation to run Clio and it should be ok to using "GET NEW
OCLC REQUESTS" to get the data from the screens.svs and ill.dat files
into "cliodata" which located in only one workstation. The three
workstations work very well and only the workstation that is in my
office has crashing problem. I don't know why. What I did:
Open ILL ME
Select download message file
Checked all of selections except "pending" and "unfiled" in the Batch
Download Selections dialog screen
Click ok
...... every thing is ok in ILL ME
Run clio
Click go to borrowing
Click get new oclc requests
Choose c:\oclcapps\illmewin\ill.dat
Crashed
Turn off computer and turn on computer
Run clio
I was asked for help in locating the database and I need to map the
shared drive: i:\\mlids\cliodata\ ....
And then everything is ok for a while. Crashing happened almost
everyday.
Any help would be great appreciated.
Thanks Connie Moss and Ken Peterson!
================================
Jingping Zhang
Digital Resources / Automation Librarian
James E. Morrow Library
Marshall University
304-696-2326 (phone)
304-696-5858
zhangj@marshall.edu
================================
-----Original Message-----
From: Connie Moss [SMTP:cmoss@lib.ci.dallas.tx.us]
Sent: Tuesday, July 21, 1998 1:02 PM
To: CLIO@VENUS.TWU.EDU
Subject: Re: Clio crash/File location
Gotta jump in here ...
The CLIO database may be shared in a network configuration.
Using "GET NEW
OCLC RECORDS" stores the selected records into the shared CLIO
database.
Files downloaded by the MicroEnhancer and created by your
"screen saves"
generally reside on the hard drive of a particular workstation.
To "get"
these files you must be able to set the path to that particular
drive and
file. In our case, we have CLIO loaded on every workstation and
have
recently loaded the (free!) Microenhancer on every station to
simplify this
activity.
Although the CLIO database resides on one server/workstation,
you *can*
load CLIO onto multiple stations and use the ME on these
stations for the
full range of CLIO operations. (What you should notice is that
updates on
CLIO are stored to the CLIO [shared] database, when you send
these updates
to the MicroEnhance *all* the new update activity is sent ---
not only
those updated from your workstation.)
The key here is to know the path to the data and the location of
the ME.
Connie
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
=========================================================================
Date: Wed, 22 Jul 1998 14:00:45 -0400
Reply-To: ILL management
Sender: ILL management
From: Elizabeth Coogan
Subject: Re: Clio crash
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Is Clio loaded onto each machine? We have Clio on a server where all our
ILL machines can access it and have had no problem. I'm glad we decided to
do this because two of our PCs have problems.
Beth Coogan
At 12:11 PM 7/21/98 -0400, you wrote:
>We have used Clio v2.1f for about one month and we have 4 workstations
>to run Clio. The clio is crashed almost everyday only in one workstation
>when I select c:\oclcapps\illmewin\ill.dat after clicking get new oclc
>requests. I installed and set up all of the four workstations.
>
>Does any one have this problem? Any suggestions or comments about how to
>fix it are appreciated.
>
>Thanks!
>
>================================
>Jingping Zhang
>Digital Resources / Automation Librarian
>James E. Morrow Library
>Marshall University
>304-696-2326 (phone)
>304-696-5858
>zhangj@marshall.edu
>================================
>
>
Elizabeth C. Coogan
Sr. Library Assoc. Spec.
Brown University Library
Providence, RI 02912-9109
=========================================================================
Date: Wed, 22 Jul 1998 14:46:38 -0400
Reply-To: ILL management
Sender: ILL management
From: "Zhang, Jingping"
Subject: Re: Clio crash
MIME-version: 1.0
Content-type: text/plain
Beth,
Yes, I loaded Clio in each machine. There is no server in our library.
If we want to install Clio in a server we must install it in Computer
Center. Therefore I just copy cliodata in one of our PCs and we used
"files/folders share feature" in Windows 95.
Larry Perkins has sent me five files that I copied to my clio directory
to replaced the old five files today. So far it works well and hope the
problem has been fixed. I will report it to this list if it works well
for several days or a week.
Thanks!
================================
Jingping Zhang
Digital Resources / Automation Librarian
James E. Morrow Library
Marshall University
304-696-2326 (phone)
304-696-5858
zhangj@marshall.edu
================================
-----Original Message-----
From: Elizabeth Coogan [SMTP:Elizabeth_Coogan@brown.edu]
Sent: Wednesday, July 22, 1998 2:01 PM
To: CLIO@VENUS.TWU.EDU
Subject: Re: Clio crash
Is Clio loaded onto each machine? We have Clio on a server
where all our
ILL machines can access it and have had no problem. I'm glad we
decided to
do this because two of our PCs have problems.
Beth Coogan
At 12:11 PM 7/21/98 -0400, you wrote:
>We have used Clio v2.1f for about one month and we have 4
workstations
>to run Clio. The clio is crashed almost everyday only in one
workstation
>when I select c:\oclcapps\illmewin\ill.dat after clicking get
new oclc
>requests. I installed and set up all of the four workstations.
>
>Does any one have this problem? Any suggestions or comments
about how to
>fix it are appreciated.
>
>Thanks!
>
>================================
>Jingping Zhang
>Digital Resources / Automation Librarian
>James E. Morrow Library
>Marshall University
>304-696-2326 (phone)
>304-696-5858
>zhangj@marshall.edu
>================================
>
>
Elizabeth C. Coogan
Sr. Library Assoc. Spec.
Brown University Library
Providence, RI 02912-9109
=========================================================================
Date: Wed, 22 Jul 1998 18:13:17 -0700
Reply-To: ILL management
Sender: ILL management
From: Cathy Wright
Subject: Re: Clio crash
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
We run Clio on just one computer and it crashes (freezes) about half the time.
Drives me nuts!
Kenneth J. Peterson wrote:
> Jingping-
>
> I am not sure whether I understand your question or not but I will try to
> help you out anyhow. We have determined that only one machine is allowed to
> use the illmewin data file. We are working with four workstations as well,
> and have only been using Clio for a month as well! I am not sure whether
> the crashing issue you have is associated with trying to use the
> Microenhancer data file on too many computers or not. In our set up we have
> one computer from which we do all the updating to OCLC through the
> Microenhancer. The rest (3 other workstations) save the updates to the one
> file that exist on the Microenhancer computer. So that, only one computer
> has the Microenhancer program but the rest of the workstations still may
> update records.
>
> Hope this helps,
>
> Ken Peterson
> Interlibrary Borrowing
> Massachusetts Institute of Technology
> 617.253.9355
> kjpeters@mit.edu
>
> At 12:11 PM 7/21/98 -0400, you wrote:
> >We have used Clio v2.1f for about one month and we have 4 workstations
> >to run Clio. The clio is crashed almost everyday only in one workstation
> >when I select c:\oclcapps\illmewin\ill.dat after clicking get new oclc
> >requests. I installed and set up all of the four workstations.
> >
> >Does any one have this problem? Any suggestions or comments about how to
> >fix it are appreciated.
> >
> >Thanks!
> >
> >================================
> >Jingping Zhang
> >Digital Resources / Automation Librarian
> >James E. Morrow Library
> >Marshall University
> >304-696-2326 (phone)
> >304-696-5858
> >zhangj@marshall.edu
> >================================
> >
> Ken Peterson
> Interlibrary Borrowing
> kjpeters@mit.edu
> 617.253.9355
=========================================================================
Date: Wed, 22 Jul 1998 20:31:30 -0500
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: Clio crash
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
I've asked the staff here to go look at the lights on the hard drive of
their workstation and the database server because it's frequently cranking
away on a query when they decide that it's crashed - it hadn't crashed it
was just working. It's worth a try?!
I know that some brand-new clean update dat file would help. I've copied
things around several times the lazy way (which I admit is not the best
way) and as a result ended up with the same dat files on several pcs.
Connie
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
=========================================================================
Date: Thu, 23 Jul 1998 16:26:18 -0400
Reply-To: ILL management
Sender: ILL management
From: Amy Margolin
Subject: clio 1.2g & copyright compliance
I installed the upgrade of Clio yesterday, and was delighted to
see that I could reset the # of copies requested in both the copyright
compliance and copyright status fields. But when I tried to generate
both copyright compliance and copyright status reports I get "there is
no data for this report" after changing the default to 2. All of my
photocopy requests have "CCG" in the copyright compliance field, and all
copies are received as copies on clio. Is anyone else having this problem, or
is something wrong about the way I'm placing copy requests on OCLC or updating
them in clio?
I also generated a collection managers report for the past year for
photocopies only. It was wildly inaccurate - finding only 36 titles. IF
anyone has any suggestions or is experiencing the same results please send
them to me or the list.
tia
amy margolin
amargolin@gcpl.lib.oh.us
GRC
greene county public library
xenia, oh 45385-5200
=========================================================================
Date: Thu, 23 Jul 1998 14:55:43 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: clio 1.2g & copyright compliance
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
At 04:26 PM 07/23/98 -0400, Amy Margolin wrote:
> I installed the upgrade of Clio yesterday, and was delighted to
>see that I could reset the # of copies requested in both the copyright
>compliance and copyright status fields. But when I tried to generate
>both copyright compliance and copyright status reports I get "there is
>no data for this report" after changing the default to 2. All of my
>photocopy requests have "CCG" in the copyright compliance field, and all
>copies are received as copies on clio. Is anyone else having this
problem, or
>is something wrong about the way I'm placing copy requests on OCLC or
updating
>them in clio?
When you set the # of copies to 2, it means that a title will have to
appear more than that number of times in the time period you select.
Try setting the # of copies to zero and let me know the result. Also, when
you select 'Previous year' on the Statistics screen it means the previous
calendar year, i.e., 1997.
> I also generated a collection managers report for the past year for
>photocopies only. It was wildly inaccurate - finding only 36 titles.
Note the definition of Previous year above. I will take a look at the
database as of the time we converted it from Saveit (11/97)and let you know
if I find any discrepancy.
Larry Perkins
=========================================================================
Date: Tue, 28 Jul 1998 15:08:12 -0400
Reply-To: ILL management
Sender: ILL management
From: Valorie Huynh
Subject: Tabulating "Unfilled" requests
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
In the borrower statistics when I run the report for "Items
Received/Unfilled," I get zero items unfilled, which I know is not correct.
However, when I search Borrowing Requests with ClioStatus = Unfilled, then
I get a proper count. Another important point is that none of my requests
on done on OCLC, only on ALA forms. Does the report in Statistics only
pull on an OCLC-related field? Has anyone else encountered this phenomenon?
Valorie Huynh
Eisenhower Library
Johns Hopkins University
=========================================================================
Date: Tue, 28 Jul 1998 17:33:12 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: Tabulating "Unfilled" requests
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the Clio list,
At 03:08 PM 07/28/98 -0400, Valorie Huynh wrote:
>In the borrower statistics when I run the report for "Items
>Received/Unfilled," I get zero items unfilled, which I know is not correct.
> However, when I search Borrowing Requests with ClioStatus = Unfilled, then
>I get a proper count. Another important point is that none of my requests
>on done on OCLC, only on ALA forms. Does the report in Statistics only
>pull on an OCLC-related field? Has anyone else encountered this phenomenon?
As far as I can tell there is no pre-disposition in Clio to only count oclc
records for this report. I have tried to duplicate the problem on some
sample databases that I have obtained from other users and I cannot do so.
How large is your database( in megabytes)? Perhaps you could send it to me
and I can take a look and see what is going on. If there is a problem here
that I have not detected, it certainly needs to be corrected as soon as
possible.
Larry Perkins
=========================================================================
Date: Wed, 29 Jul 1998 08:35:57 -0400
Reply-To: ILL management
Sender: ILL management
From: "Zhang, Jingping"
Subject: Re: Clio crash - fixed
MIME-version: 1.0
Content-type: text/plain
Hi, All:
Good Morning! First, I would like to thank everyone who responded to my
message!
The crash has been fixed by Larry Perkins who sent me five files to
replace the old five files in my clio folder. I am so happy about it.
================================
Jingping Zhang
Digital Resources / Automation Librarian
James E. Morrow Library
Marshall University
304-696-2326 (phone)
304-696-5858
zhangj@marshall.edu
================================
-----Original Message-----
From: Zhang, Jingping
Sent: Tuesday, July 21, 1998 3:24 PM
To: 'ILL management'
Subject: RE: Clio crash
We have 4 workstations to run Clio. I have installed ILL ME and
Clio in each workstation and I only copy the cliodata in one workstation
which is shared for the rest of 3 workstations. I know that the
screens.svs and ILL.dat are in the individual workstation that created
by person who used the workstation to run Clio and it should be ok to
using "GET NEW OCLC REQUESTS" to get the data from the screens.svs and
ill.dat files into "cliodata" which located in only one workstation. The
three workstations work very well and only the workstation that is in my
office has crashing problem. I don't know why. What I did:
Open ILL ME
Select download message file
Checked all of selections except "pending" and "unfiled" in the
Batch Download Selections dialog screen
Click ok
...... every thing is ok in ILL ME
Run clio
Click go to borrowing
Click get new oclc requests
Choose c:\oclcapps\illmewin\ill.dat
Crashed
Turn off computer and turn on computer
Run clio
I was asked for help in locating the database and I need to map
the shared drive: i:\\mlids\cliodata\ ....
And then everything is ok for a while. Crashing happened almost
everyday.
Any help would be great appreciated.
Thanks Connie Moss and Ken Peterson!
================================
Jingping Zhang
Digital Resources / Automation Librarian
James E. Morrow Library
Marshall University
304-696-2326 (phone)
304-696-5858
zhangj@marshall.edu
================================
-----Original Message-----
From: Connie Moss [SMTP:cmoss@lib.ci.dallas.tx.us]
Sent: Tuesday, July 21, 1998 1:02 PM
To: CLIO@VENUS.TWU.EDU
Subject: Re: Clio crash/File location
Gotta jump in here ...
The CLIO database may be shared in a network
configuration. Using "GET NEW
OCLC RECORDS" stores the selected records into the
shared CLIO database.
Files downloaded by the MicroEnhancer and created by
your "screen saves"
generally reside on the hard drive of a particular
workstation. To "get"
these files you must be able to set the path to that
particular drive and
file. In our case, we have CLIO loaded on every
workstation and have
recently loaded the (free!) Microenhancer on every
station to simplify this
activity.
Although the CLIO database resides on one
server/workstation, you *can*
load CLIO onto multiple stations and use the ME on these
stations for the
full range of CLIO operations. (What you should notice
is that updates on
CLIO are stored to the CLIO [shared] database, when you
send these updates
to the MicroEnhance *all* the new update activity is
sent --- not only
those updated from your workstation.)
The key here is to know the path to the data and the
location of the ME.
Connie
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
=========================================================================
Date: Wed, 29 Jul 1998 11:18:51 -0400
Reply-To: ILL management
Sender: ILL management
From: Ann Ackerson
Subject: Numbers into ala preferences
MIME-version: 1.0
Content-type: text/plain
Hope this is a simple problem of my misunderstanding:
I can't get the machine to accept our phone or fax number in the ala
preferences form.
with dashes - no luck... with spaces no luck.... with just filling
over the other numbers- noluck.
I get the message "Value isn't appropriate for he input mask (yaddah ya
dah) specified in this field.
I am more than willing to put it in any specified form but can't seem to
guess what it is..
Has anyone done it yet ?
Ann Ackerson
Interlibrary Loan Borrowing
Colgate University
Hamilton, NY 13346
=========================================================================
Date: Wed, 29 Jul 1998 08:58:24 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: Numbers into ala preferences
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the Clio list,
At 11:18 AM 07/29/98 -0400, Ann Ackerson wrote:
>Hope this is a simple problem of my misunderstanding:
>
>I can't get the machine to accept our phone or fax number in the ala
>preferences form.
>with dashes - no luck... with spaces no luck.... with just filling
>over the other numbers- noluck.
Actually this is my fault for not putting the 'sample' data in the field in
the right format.
The easiest solution: click on the label for the field ("Phone" or "Fax").
This will hi-lite the entire contents of the text box. Then, just type your
phone number, all 10 digits, no spaces, dashes, parens, etc, just the
numbers. Click the Tab key to go to another field.
Sorry for the confusion.
Larry Perkins
=========================================================================
Date: Wed, 29 Jul 1998 12:11:52 -0400
Reply-To: ILL management
Sender: ILL management
From: Ann Ackerson
Subject: Re: Numbers into ala preferences
MIME-version: 1.0
Content-type: text/plain
thanks - worked just fine. I made it too difficult!!
> ----------
> From: Larry Perkins[SMTP:larry@perkassoc.com]
> Sent: Wednesday, July 29, 1998 11:58 AM
> To: CLIO@VENUS.TWU.EDU
> Subject: Re: Numbers into ala preferences
>
> To the Clio list,
> At 11:18 AM 07/29/98 -0400, Ann Ackerson wrote:
> >Hope this is a simple problem of my misunderstanding:
> >
> >I can't get the machine to accept our phone or fax number in the ala
> >preferences form.
> >with dashes - no luck... with spaces no luck.... with just
> filling
> >over the other numbers- noluck.
>
> Actually this is my fault for not putting the 'sample' data in the
> field in
> the right format.
>
> The easiest solution: click on the label for the field ("Phone" or
> "Fax").
> This will hi-lite the entire contents of the text box. Then, just type
> your
> phone number, all 10 digits, no spaces, dashes, parens, etc, just the
> numbers. Click the Tab key to go to another field.
>
> Sorry for the confusion.
>
> Larry Perkins
>
=========================================================================
Date: Wed, 29 Jul 1998 12:47:45 -0400
Reply-To: ILL management
Sender: ILL management
From: Debbe Causey
Subject: Sending Invoices
In-Reply-To: <3.0.32.19980729085822.0073c384@mail1.dev-com.com>
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Larry or anyone...
Is there any way to go into the overdue notices and be able to enter an ill
number and then send out a single overdue notice???
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Debbe Causey
Debbe.Causey@Citadel.Edu
Interlibrary Loan, Daniel Library, The Citadel
Charleston, SC 29409
1-803-953-2570
"We experience moments absolutely free from worry. These brief respites are
called panic." C. Hightower
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
=========================================================================
Date: Wed, 29 Jul 1998 13:21:02 -0400
Reply-To: ILL management
Sender: ILL management
From: Marilyn Wood
Subject: Telephone numbers
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
As we discuss telephone numbers.....Is there any way around the fixed field
lengths that are in the telephone number field in the library database?
International phone numbers don't fit.
Marilyn Wood
Marilyn Wood
Librarian for Information and Document Delivery Services
Harvard College Library Phone: (617)495-2416
Harvard University (HLS) Fax: (617)495-2129
Cambridge, MA 02138 mwood@fas.harvard.edu
=========================================================================
Date: Thu, 30 Jul 1998 08:52:53 -0400
Reply-To: ILL management
Sender: ILL management
From: Pat Barbour
Organization: Central Michigan University
Subject: Re: Numbers into ala preferences
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Hi Ann,
We have our phone & fax numbers in ala preferences as:
(517)774-3022
This was no problem inputting and has worked for over a year.
Good Luck!
Pat Barbour, Coordinator Document Access
Central Michigan University
Mt. Pleasant, MI 48859
(517)774-3022
pat.barbour@cmich.edu
Ann Ackerson wrote:
> Hope this is a simple problem of my misunderstanding:
>
> I can't get the machine to accept our phone or fax number in the ala
> preferences form.
> with dashes - no luck... with spaces no luck.... with just filling
> over the other numbers- noluck.
> I get the message "Value isn't appropriate for he input mask (yaddah ya
> dah) specified in this field.
> I am more than willing to put it in any specified form but can't seem to
> guess what it is..
>
> Has anyone done it yet ?
> Ann Ackerson
> Interlibrary Loan Borrowing
> Colgate University
> Hamilton, NY 13346
=========================================================================
Date: Thu, 30 Jul 1998 08:58:22 -0400
Reply-To: ILL management
Sender: ILL management
From: PAM SKINNER
Organization: Smith College Libraries
Subject: Praise for Clio's statistical reports
Thought I would share my joy with the list, since Clio knocked my
socks off just now! I went into the statistics section to run our
patron breakdowns for the annual report. I simply cannot believe how
easily and quickly Clio did the calculations for me! At some point,
I'll need to learn Excel more thoroughly, but it was lovely to see
how much Clio can do on its own. Kudos to the Perkins!
Pam
******************************
Pamela Skinner
Associate Reference Librarian
Neilson Library
Smith College
Northampton, MA 01063
email: pskinner@library.smith.edu
phone: (413) 585-2961
fax: (413)-585-2904
******************************
=========================================================================
Date: Thu, 30 Jul 1998 09:37:29 -0400
Reply-To: ILL management
Sender: ILL management
From: Micheal W Owens
Subject: Overdue Notices Have Wrong Patron Name
MIME-version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7bit
Can anyone explain to me why the overdue notices are printing the
wrong patron name? Also is there away to correct this error?
If someone could reply back soon, I would appreciate it.
Thanks
Mike
=========================================================================
Date: Thu, 30 Jul 1998 07:45:54 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: Overdue Notices Have Wrong Patron Name
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the Clio list,
At 09:37 AM 07/30/98 -0400, Micheal W Owens wrote:
> Can anyone explain to me why the overdue notices are printing the
> wrong patron name? Also is there away to correct this error?
It means that the borrrowing request has been 'matched' to the wrong Patron
in the Patron database.
It can be fixed as follows:
-call up the borrowing request on the borrowing request details screen,
click the 'edit' button.
-in the upper right hand corner of the screen there is a box that is
labeled 'matched'. It probably says 'Yes'. Change it to No.
-go to the 'Review new Patrons' screen and re-match' this request to the
correct Patron.
Larry Perkins
=========================================================================
Date: Thu, 30 Jul 1998 14:26:18 -0500
Reply-To: ILL management
Sender: ILL management
From: "Shelley K. Sandberg"
Subject: Re: Numbers into ala preferences
In-Reply-To: <3.0.32.19980729085822.0073c384@mail1.dev-com.com>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
But what about entering overseas numbers into the Clio form? Many have
more than 10 digits and are excluded by the field in Clio.
On Wed, 29 Jul 1998, Larry Perkins wrote:
> Actually this is my fault for not putting the 'sample' data in the field in
> the right format.
>
> The easiest solution: click on the label for the field ("Phone" or "Fax").
> This will hi-lite the entire contents of the text box. Then, just type your
> phone number, all 10 digits, no spaces, dashes, parens, etc, just the
> numbers. Click the Tab key to go to another field.
>
=========================================================================
Date: Thu, 30 Jul 1998 20:32:13 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Clio 1.2g Upgrade
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Hello All,
We have sent out messages to all customers for whom we have email info.
A few have bounced. There are a few who have not kept us posted about
email changes.
If you have not heard from us, please contact us, so that we can give you
download instructions.
Larry Perkins
=========================================================================
Date: Fri, 31 Jul 1998 09:22:01 -0400
Reply-To: ILL management
Sender: ILL management
From: Alex Artis
Organization: College of William and Mary
Subject: Re: Clio 1.2g Upgrade
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Larry,
I will need the download instruction for the clio upgrade.
Alex Artis
College of William and Mary
Swem Library/Systems Office
Willliamsburg, Va 23187
axarti@mail.swem.wm.edu
757-221-3112 (Office)
757-221-2635 (Fax)
Larry Perkins wrote:
> Hello All,
>
> We have sent out messages to all customers for whom we have email info.
> A few have bounced. There are a few who have not kept us posted about
> email changes.
>
> If you have not heard from us, please contact us, so that we can give you
> download instructions.
>
> Larry Perkins
=========================================================================
Date: Fri, 31 Jul 1998 11:45:49 -0400
Reply-To: ILL management
Sender: ILL management
From: Ruth Brown
Subject: Re: Overdue Notices Have Wrong Patron Name
In-Reply-To: <3.0.32.19980730074552.012b7af8@mail1.dev-com.com>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hi. I'm not a CLIO user, but might become one.
I've seen people talk about the patron database.
What is that, and how much work do you have to put into creating it?
Can you get along without it?
Thanks,
Ruth
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
Inter-Library Loan
Elon College Library
Elon College, NC
910-584-2508
(NEO)
=========================================================================
Date: Fri, 31 Jul 1998 11:38:13 -0500
Reply-To: ILL management
Sender: ILL management
From: Tim Prather
Subject: Re: Overdue Notices Have Wrong Patron Name
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Ruth,
I used CLIO at a public library ILL office. We did maintain a patron database,
although I believe it is now an optional feature.
It does take a lot of time in the beginning, but if the bulk of your users tend to
be repeat offenders, then gradually the time spent entering their data dwindles.
This was true for a public library; for a college, I'm not sure, since you would
be getting new waves of users every semester.
But, if you do have that database, then you can use it to create notification
letters and many other handy items.
Tim Prather
Ruth Brown wrote:
> Hi. I'm not a CLIO user, but might become one.
> I've seen people talk about the patron database.
> What is that, and how much work do you have to put into creating it?
> Can you get along without it?
> Thanks,
> Ruth
> ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
> Inter-Library Loan
> Elon College Library
> Elon College, NC
> 910-584-2508
> (NEO)
--
Tim Prather
Library Liaison Officer
AMIGOS Bibliographic Council, Inc
12200 Park Central Drive, Suite 500
Dallas, TX 75251
reply to
800/843-8482 (leave voice mail @ ext. 192)
(fax) 512/377-3455
(office) 512/377-3454
=========================================================================
Date: Fri, 31 Jul 1998 15:41:37 -0500
Reply-To: ILL management
Sender: ILL management
From: Carol Vaeth
Subject: update
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
My computer is not network connected, so
will i receive a disk??? OCLC symbol is BAL,
part of the Univ. System of Maryland.
*** sorry if this is a duplicate message-last
message bounced back as undeliverable.***
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu