=========================================================================
Date: Tue, 1 Jun 1999 09:21:10 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: Wishlist
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Not such a special request...we'd like to see the same thing. Being able to Go
Back when an error is made would be _heaven_!
-Elena
> And while we're at it, since we have the occasional tendency to match the
> wrong patron once you've done the 13th request for a single patron (you get
> tired hitting the match button again and again after 57 requests), is there
> a way to go back to the previous match and undo it? (for example, we've
> just matched 14 requests for A. Smith and accidentely hit "match" for B.
> Trounson on a "Smith" but you don't quite remember WHICH name you matched
> wrong...I don't think I'm saying this very coherently).
> Anyways, that's a special request. The one that Rebecca mentioned would be
> MOST useful.
>
> thanks,
> Julia
>
> Julia L. Graham
> Head, Interlibrary Loan
> UC Santa Cruz
> 831-459-2802 (p)
> 831-459-3354 (f)
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=========================================================================
Date: Tue, 1 Jun 1999 13:17:39 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Joe Natale
Organization: UConn Libraries
Subject: $0.00 Invoice Printing
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hi Folks,
Each time we choose to print invoices, Clio is printing invoices for
libraries we don't charge. It's like Clio is printing invoices for every
request lending updates.
Is there anyway to stop Clio from printing these $0.00 invoices?
Thanks,
Joe Natale
--
Joseph Natale
Document Delivery/Shared Resources Librarian
University of Connecticut Libraries
369 Fairfield Rd. (U-1005F)
Storrs, CT 06269-1005
860-486-3107 voice
860-486-3593 fax
libadm47@uconnvm.uconn.edu
=========================================================================
Date: Tue, 1 Jun 1999 11:49:46 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: $0.00 Invoice Printing
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 01:17 PM 6/1/99 -0400, Joseph Natale wrote:
>Each time we choose to print invoices, Clio is printing invoices for
>libraries we don't charge. It's like Clio is printing invoices for every
>request lending updates.
>
>Is there anyway to stop Clio from printing these $0.00 invoices?
If the Billing Method in the Constant Data record used when the record is
updates is set to 'Invoice', an Invoice will be created regardless of the
dollar amount.
Set the Billing Method to 'none'.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Tue, 1 Jun 1999 14:41:36 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Sarah Aimee Hoisington
Subject: Clio/ME hiccup around April 27th
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; CHARSET=US-ASCII
Hello list!
I was wondering if anyone had trouble with Clio on or
around April 27th. On that day I updated a lot of records
in the Borrowing menu in Clio, mainly Returns. Everything
seemed to be fine when the records were sent to the ME. But,
a couple weeks later, when I was working on overdue notices
for our patrons, I noticed a problem. Most of the overdue
records were still RecLoan in Clio, but Returned in OCLC.
The records should have been Returned. What I wondering
is, was there a hiccup in Clio and the ME around that time?
Or did I do something incorrectly? If anyone has
experienced this problem, please let me know. Thank you!
-Sarah H
**************************
Sarah Aimee Hoisington
ILL
Jackson Library
UNCG
Sarah_Hoisington@uncg.edu
(336) 334-5849
FAX (336) 334-5097
**************************
=========================================================================
Date: Tue, 1 Jun 1999 12:25:08 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: Clio/ME hiccup around April 27th
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Very interesting! I was gone for a week and a half, and today I printed
out overdue notices and almost all of them were for items that are
either indicated Returned in OCLC or are no longer in the OCLC system
(presumable returned). Oddly enough, this occured about May 20th. I
know several of these records were updated to Returned in Clio, because
I checked them when I returned on May 27th. But when I printed out the
notices today, as I mentioned before, they were changed back to
RecLoan.??? This is very bizarre and has never happened before.
Any ideas???
-Elena Kelley
Sarah Aimee Hoisington wrote:
> Hello list!
>
> I was wondering if anyone had trouble with Clio on or
> around April 27th. On that day I updated a lot of records
> in the Borrowing menu in Clio, mainly Returns. Everything
> seemed to be fine when the records were sent to the ME. But,
> a couple weeks later, when I was working on overdue notices
> for our patrons, I noticed a problem. Most of the overdue
> records were still RecLoan in Clio, but Returned in OCLC.
> The records should have been Returned. What I wondering
> is, was there a hiccup in Clio and the ME around that time?
> Or did I do something incorrectly? If anyone has
> experienced this problem, please let me know. Thank you!
>
> -Sarah H
>
> **************************
> Sarah Aimee Hoisington
> ILL
> Jackson Library
> UNCG
>
> Sarah_Hoisington@uncg.edu
> (336) 334-5849
> FAX (336) 334-5097
> **************************
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=========================================================================
Date: Tue, 1 Jun 1999 12:39:49 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: Clio/ME hiccup around April 27th
MIME-Version: 1.0
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Well, I figured out our "hiccup." We had a little technical craziness
here while I was gone and a few things on a couple days got a little
jumbled in the process. Sorry to sound a false alarm on our end!
Elena Kelley
Sarah Aimee Hoisington wrote:
> Hello list!
>
> I was wondering if anyone had trouble with Clio on or
> around April 27th. On that day I updated a lot of records
> in the Borrowing menu in Clio, mainly Returns. Everything
> seemed to be fine when the records were sent to the ME. But,
> a couple weeks later, when I was working on overdue notices
> for our patrons, I noticed a problem. Most of the overdue
> records were still RecLoan in Clio, but Returned in OCLC.
> The records should have been Returned. What I wondering
> is, was there a hiccup in Clio and the ME around that time?
> Or did I do something incorrectly? If anyone has
> experienced this problem, please let me know. Thank you!
>
> -Sarah H
>
> **************************
> Sarah Aimee Hoisington
> ILL
> Jackson Library
> UNCG
>
> Sarah_Hoisington@uncg.edu
> (336) 334-5849
> FAX (336) 334-5097
> **************************
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=========================================================================
Date: Tue, 1 Jun 1999 15:35:35 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: susan hendrickson
Subject: billing charges
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; CHARSET=US-ASCII
Hello list!
I am beginning to notice some lending charges that show up
on the OCLC record, although I did not indicate any charge
on CLIO. How can this happen? Also the reverse has
happened..I charged a lending fee of $8, created & printed
an invoice, yet OCLC shows lending charges of 0. Has anyone
else had this problem or am I missing something? It happens
rather infrequently, judging from the response I get from
folks who were mistakenly charged a lending fee. Thanks!
----------------------
susan hendrickson
swhendri@uncg.edu
=========================================================================
Date: Tue, 1 Jun 1999 15:49:10 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jennifer Cella
Subject: ClioRequest Inquiry
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We recently purchased the ClioRequest software and our systems department
has asked me how other libraries have installed the software so I am
looking for some help on this one. I have listed their questions below.
Do you have Clio and ClioRequest installed on a dedicated use workstation
or is it installed a staff members workstation which is used for other
applications?
What operating system are you using?
What do you have in terms of hardware and software?
Any insight that you can offer would be greatly appreciated and will
hopefully help us get up and running as soon as possilbe. Thanks in Advance!
**********************************
Jennifer Cella
Asst. Head, Access Services
Howard-Tilton Memorial Library
Tulane University (LRU)
7001 Freret Street
New Orleans, LA 70118-5682
jcella@mailhost.tcs.tulane.edu
Phone (504)865-5695
Fax (504)862-8980
**********************************
=========================================================================
Date: Wed, 2 Jun 1999 13:34:46 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Margolin, Amy S."
Subject: Re: billing charges
MIME-Version: 1.0
Content-Type: text/plain
You might check the "preference" settings on the lending side in both
Clio and the illmew. There ought to be an arrow indicating
"0" if you actually don't charge. Also check the Constant Data manager
in the Illmew to see if it's set to $0 also. I'm not actually
sure why this might occur occasionally but this might help. Clio
interacts with the illmew and then the illmew interacts with OCLC.
Amy Margolin
amargolin@mailserv.gcpl.lib.oh.us
GRC
Greene County Public Library
> -----Original Message-----
> From: susan hendrickson [SMTP:swhendri@UNCG.EDU]
> Sent: Tuesday, June 01, 1999 12:36 PM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: [CLIO] billing charges
>
> Hello list!
>
> I am beginning to notice some lending charges that show up
> on the OCLC record, although I did not indicate any charge
> on CLIO. How can this happen? Also the reverse has
> happened..I charged a lending fee of $8, created & printed
> an invoice, yet OCLC shows lending charges of 0. Has anyone
> else had this problem or am I missing something? It happens
> rather infrequently, judging from the response I get from
> folks who were mistakenly charged a lending fee. Thanks!
>
> ----------------------
> susan hendrickson
> swhendri@uncg.edu
=========================================================================
Date: Wed, 2 Jun 1999 15:57:13 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: another wish. :)
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Good afternoon,
We have just recently started printing out our "Renewal Okay" messages from
CLIO so that patrons know if they have received a different due date than
what we asked for. Problem is, CLIO is not distinguishing between records
that have been received and renewed or books that have been returned and
we've got a WHOLE bunch of notices that are not correct (since the books
are actually returned). It'd sure be nice if the program "knew" not to
print out renewal okays if the clio status shows Returned. Not sure what
else to do to remedy this problem, though we're open to suggestions! (and
keep in mind that when we printed out today, there were 124 records printed
so it's not too easy to manually update the records that show the item
returned).
thanks!
Julia
Julia L. Graham
Head, Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Thu, 3 Jun 1999 08:49:01 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Stephanie Bresett
Organization: University of Maine System
Subject: Printing 2 copies
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello,
I am new to this listserv and new to Clio. I have put in my first 11
requests and I am unable to print 2 copies of the ALA form at the same
time. Is there a trick to setting up the preferences? (We still keep a
paper trail at our library). I have printed duplicates, but only after
printing one form and then going to search borrowing and printing the
second form from there. I checked the manual and could not find anything
that pertains to printing. I also went to the CLIO help function. This
did not discuss printing either. If anyone can help me out, I would
appreciate it. Please respond to me directly.
Stephanie Bresett
University of Maine at Fort Kent
Blake Library
25 Pleasant Street
Fort Kent ME 04743
(207)834-7526
email: salbert@maine.edu
=========================================================================
Date: Thu, 3 Jun 1999 07:10:22 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: custom search fields
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 12:56 PM 5/27/99 -0400, Ann Ackerson wrote:
What can Custom Search Fields search for? Is this something
>we augment to the request while receiving it or is it searched on the
>original OCLC request form? It looks to refer to items received, or can I
>use it to identify sets of patrons within my patron file? Has anyone used
>it? How??
The 'Custom Search' field is a field attached to every Borrowing Request.
Information can be entered into that field by the user when the record is
updated to RecCopy or RecLoan or on the Borrowing request details screen.
You can enter anything you want.
The intent of establishing this field was to answer a need which had been
expressed for reports based on information that Clio did not have. For
example, Clio does not ordinarily receive call number in the OCLC message
files. Or, perhaps you want to store some characteristic of the Patron in
addition to Status and Dept, like Course Number.
You can retrieve borrowing requests by the content of this field and there
is a report which will aggregate and count the requests according to the
content of this field. A simple, but non-useful example, would be if you
stored the color of the book in this field, you could retrieve all
borrowing requests for books which were Red and get a report which would
tabulate the number of loans/copies/filled/unfilled/canceled according to
the color. Call number is probably more useful.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Thu, 3 Jun 1999 10:35:54 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Joe Natale
Organization: UConn Libraries
Subject: Re: $0.00 Invoice Printing
Comments: cc: Larry Perkins
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Well folks,
As many of you suggested to me, I've made sure that all of the constant
data information for all $0.00 charged items reads 'none' in the billing
method field.
In Preference/General/Billing Method we've set the Lending default
method to 'none.'
Still, this morning, we had about 15 invoices print for $0.00 charges.
I've also noticed that in viewing a linked table to the Lending Requests
module, the 'Reported' Column reflects 'Yes' for several of the $0.00
charges/billing method = none records.
Am I missing a switch somewhere? We'd really like to get these $0.00
invoices to stop printing.
Many thanks,
Joe Natale
UConn Libraries
Larry Perkins wrote:
>
> Hi,
> At 01:17 PM 6/1/99 -0400, Joseph Natale wrote:
>
> >Each time we choose to print invoices, Clio is printing invoices for
> >libraries we don't charge. It's like Clio is printing invoices for every
> >request lending updates.
> >
> >Is there anyway to stop Clio from printing these $0.00 invoices?
>
> If the Billing Method in the Constant Data record used when the record is
> updates is set to 'Invoice', an Invoice will be created regardless of the
> dollar amount.
>
> Set the Billing Method to 'none'.
>
> Larry Perkins
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL:
--
Joseph Natale
Document Delivery/Shared Resources Librarian
University of Connecticut Libraries
369 Fairfield Rd. (U-1005F)
Storrs, CT 06269-1005
860-486-3107 voice
860-486-3593 fax
libadm47@uconnvm.uconn.edu
=========================================================================
Date: Thu, 3 Jun 1999 13:29:30 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Neseth, Pamela"
Subject: FW: Statistics turnaround question
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
> When compiling a statistics report in BORROWING, I select "Borrowing
> Turnaround Time" for the previous month. I then receive an error message
> that reads "can't bind name 'BorTurnaround'! Does anyone know what this
> means or how I can release the error message so that I can get a report?
>
> Thanks!
>
> Pam Neseth
> pneseth@metropo.mccneb.edu
> Metropolitan Community College
> CAP UNIT/ILL/P.O. Box 3777/Omaha NE 68103
> 402 457-2760 (voice)
> 402 457-2768 (fax)
> http://www.mccneb.edu/library/default.htm
>
>
=========================================================================
Date: Thu, 3 Jun 1999 15:40:21 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jane M Heitman
Subject: clock setting
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Is there a way to set Clio's clock for accurate session download times?
My PC clock is correct, but the Clio session times are an hour off.
Thanks.
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Thu, 3 Jun 1999 15:52:02 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jane M Heitman
Subject: Borrowing Request Details
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
In Borrowing Request Details, it shows what I have entered in the MaxCost
field. Once the record is updated to Received, is there anywhere that
shows their actual lending charges?
Also, the manual says that you can search for charged but unpaid. Can
anyone enlighten me on how to do that?
Thanks so much
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Thu, 3 Jun 1999 15:43:33 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jane M Heitman
Subject: matching patrons
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Im a little confused about how the patron matching works. When we are
getting OCLC borrowing requests, we always get "new, do you want to
match?" even though the patrons are not really new. I set the Patron
Preferences to Last Name, 1st Name. But, in my OCLC patron field I put
Last Name, 1st Name, status, and contact info. Is this causing the
mismatch? Is there an easy way to fix this?
Thanks in advance.
Jane Heitman, ILL
Mesa State College LIbrary
Grand Junction CO
=========================================================================
Date: Thu, 3 Jun 1999 18:19:05 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: Re: clock setting
MIME-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
I'll take the easy question. I suspect the time is coming from the microenhancer and is reporting the time in Ohio.
Connie
-----Original Message-----
From: Jane M Heitman [SMTP:jheitman@MESASTATE.EDU]
Sent: Thursday, June 03, 1999 4:40 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] clock setting
Is there a way to set Clio's clock for accurate session download times?
My PC clock is correct, but the Clio session times are an hour off.
Thanks.
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Thu, 3 Jun 1999 21:37:32 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Gruenewald, Beth Ellyn"
Subject: Signoff
MIME-Version: 1.0
Content-Type: text/plain
I attempted to sign myself off of this list last week, and am still getting
messages. I thought I followed the instructions for signoff that were
posted a couple of weeks ago. Please list them again.
Beth Gruenewald
IUPUI
=========================================================================
Date: Fri, 4 Jun 1999 08:59:43 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: matching patrons
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------20C996E941D55EC1AF48872C"
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I used to have this problem, too. Entering last name, 1st name, status,
and contact info in the OCLC patron field is probably the source of your
problem. Clio only automatically matches patrons who have the EXACT same
information. Soooo, if one time you enter "Doe, Jane; grad; jane@" and
the next time you enter for the same patron "Doe, Jane; grad;
jane@aol.com" Clio will think you might have a different patron. How we
remedied this was to enter patron status in the OCLC status field and
patron contact info in the OCLC department field (or you could use patron
address). Then make sure that in Clio under Preferences- Patron, you have
the following checked:
-For "Where do you store the patron dept. and status?" mark PDEPT/PSTATUS
Fields
-For "Which fields do you want to use in the Borrowing request to
match...?" mark Last name, first name
If you do this and are sure to enter patrons' names the same each time
(like using a middle initial every time if you want), it should fix your
matching problem so that it only brings up TRULY new patrons.
I hope this helps (I'm not very good at writing out directions). Let me
know if you have any questions!
-Elena Kelley
Jane M Heitman wrote:
> Im a little confused about how the patron matching works. When we are
> getting OCLC borrowing requests, we always get "new, do you want to
> match?" even though the patrons are not really new. I set the Patron
> Preferences to Last Name, 1st Name. But, in my OCLC patron field I put
> Last Name, 1st Name, status, and contact info. Is this causing the
> mismatch? Is there an easy way to fix this?
>
> Thanks in advance.
>
> Jane Heitman, ILL
> Mesa State College LIbrary
> Grand Junction CO
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email;internet:lkelley@lclark.edu
title:Interlibrary Loan Supervisor
note:ARIEL IP: 149.175.20.3
adr;quoted-printable:;;LC Box LIB,=0D=0A0615 SW Palatine Hill Rd.=0D=0A;Portland;OR;97219;USA
fn:Elena Kelley
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--------------20C996E941D55EC1AF48872C--
=========================================================================
Date: Fri, 4 Jun 1999 09:36:05 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Graham, Susan"
Subject: Generating Statistics
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Hi -
I am a new Clio user and am running Stats for the first time. It is not
clear to me at what point in the ILL process the stats are being read. Is
it the Request Date, the Completed Date? I thought I could confirm this by
doing Stats manually and comparing, but that is very tedious.
Also, I am not getting any stats on Copyright compliance. I do not see
where to input our CCG status, other than the OCLC field. How does this
work?
Any hints and advice out there for a new user?
Thanks in advance!
Sue Graham
Saint Martin's College Library
5300 Pacific AVE SE
Lacey WA 98503
(360) 438-4510
=========================================================================
Date: Fri, 4 Jun 1999 12:54:50 EST5EDT
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Margaret Hanlon
Organization: Saint Francis College
Subject: matching patrons
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Jane,
Your information on your workform before you produce your request
should be consistent with your clio information on your patron
department and status. Clio reads those fields. Example:
:PDEPT: HISTORY :PSTATUS: FACULTY and your patron
name :PATRON: DOE,JANE ----- :PATRON: DOE, JANE
if you leave a space after the comma in one and not the other it
reads it differently. This has been my experience.
Margaret Hanlon
Margaret Hanlon
Saint Francis College
Loretto, Pa. 15940
Phone: 814-472-3155
Fax: 814-472-3093
=========================================================================
Date: Fri, 4 Jun 1999 13:36:21 EST5EDT
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Margaret Hanlon
Organization: Saint Francis College
Subject: matching patrons
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Jane,
You can also fix the past miss matched requests by going into the
administration and clicking on open tables and borrowing requests
and tab over to the patron2 which is the dept and patron3 which is
status and correct them for your statistics.
Margaret Hanlon
Saint Francis College
Loretto, Pa. 15940
Phone: 814-472-3155
Fax: 814-472-3093
=========================================================================
Date: Mon, 7 Jun 1999 09:56:17 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Cassandra Palmore
Subject: "Client 32" error message
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi All,
Have any of you experienced a "Client 32" error message while in Clio
(usually while trying to send updates to the microenhancer)? Usually after
this, the computer gets stuck and you lose connection to the network. We
think it's probably a network problem, but our interlibrary loan people are
the only ones in our circulation department experiencing it. Has anyone
even heard of it?
Thanks,
Cassandra Palmore
Circulation/ILL Supervisor
Collins Memorial Library
University of Puget Sound
Tacoma, WA 98416
Phone: 253.756.3612
Fax: 253.756.3670
=========================================================================
Date: Mon, 7 Jun 1999 08:54:58 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Lee Andrew Hilyer
Subject: RCE ARIEL back up
Comments: To: ill-l@listserv.acns.nwu.edu, texshare-users@mcfeeley.cc.utexas.edu
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Folks,
Thank you for your patience. Our scanner has been restored to good health
and we will resume sending copies via ARIEL today.
Sincerely,
Lee (RCE)
--------------------------------------------------------------------
Lee Andrew Hilyer, MLIS (713)-528-3553
Interlibrary Loan Librarian (713)-528-7938 (FAX)
Document Delivery Dept. (MS 240) lhilyer@ruf.rice.edu
Fondren Library, Rice University
P.O. Box 1892
Houston, TX 77251-1892
"Yo sentia que el mundo era un laberinto, del cual era imposible huir."
--Jorge Luis Borges, "Funes el memoroso"
--------------------------------------------------------------------
=========================================================================
Date: Mon, 7 Jun 1999 13:16:31 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Ray Schwartz
Subject: Date problem with CLIO
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We are testing out CLIO and noticed that the date on all borrowing records
we entered in today have the date 6-19-1999. How can we prevent this from
happening?
/Ray
Ray Schwartz, ILL/Serials/Database Librarian (W) 973-596-2875
Van Houten Library (Fax) 973-643-5601
New Jersey Institute of Technology
323 Martin Luther King Jr. Blvd. schwartz@megahertz.njit.edu
Newark, NJ 07102-1982
URL: http://www-ec.njit.edu/~schwartz
=========================================================================
Date: Mon, 7 Jun 1999 13:22:52 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jane M Heitman
Subject: copyright clearance reports
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
In looking at the Copyright Clearance Reports, I see that Clio lists only
the # of copies of a given title--no dates. For date or issue info, would
I then have to go into Borrowing Search Requests & search by title, then
pull up each record for that title?
Thanks.
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Mon, 7 Jun 1999 14:34:43 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Kristin Weber
Subject: lending due date
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hi! I've recently started using CLIO in a small non-OCLC library. I
have changed the default due date for items loaned to 45 days in
Preferences, but when I update my lending requests, the system seems to
be stuck on 30 days. Editing the lending request via Search Lending
Requests will not remedy this either. Is the due date perhaps assigned
by a source other than CLIO? Thanks! Kristin
--
Kristin Weber
kweber@cmc1.coloradomtn.edu
Colorado Mountain College Alpine Campus Library
www.coloradomtn.edu/library
P.O. Box 774688
Steamboat Springs, CO 80477
970-870-4449
=========================================================================
Date: Mon, 7 Jun 1999 15:55:03 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: Re: lending due date
MIME-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Update your lending constant data record ILLMEL through CLIO. One way is through Update Lending then click on update CD.
-----Original Message-----
From: Kristin Weber [SMTP:kweber@CMC1.COLORADOMTN.EDU]
Sent: Monday, June 07, 1999 1:35 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] lending due date
Hi! I've recently started using CLIO in a small non-OCLC library. I
have changed the default due date for items loaned to 45 days in
Preferences, but when I update my lending requests, the system seems to
be stuck on 30 days. Editing the lending request via Search Lending
Requests will not remedy this either. Is the due date perhaps assigned
by a source other than CLIO? Thanks! Kristin
--
Kristin Weber
kweber@cmc1.coloradomtn.edu
Colorado Mountain College Alpine Campus Library
www.coloradomtn.edu/library
P.O. Box 774688
Steamboat Springs, CO 80477
970-870-4449
=========================================================================
Date: Wed, 9 Jun 1999 11:11:36 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Marilyn Grush
Subject: Clio date paid field
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Can someone please tell me how to put a date in the date paid field for
a borrowing record? I keep getting the message:
Field 'Date Paid" is based on an expression and can't be edited.
Thanks,
Marilyn Grush
University of Delaware
mgrush@udel.edu
=========================================================================
Date: Wed, 9 Jun 1999 12:29:44 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Pat Barbour
Organization: Central Michigan University
Subject: Re: Clio date paid field
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Marilyn,
This is a "bug" in the current version. If you search a specific IL#,
Patron Name, etc. for the record, you can enter the amount, but not the
Date Paid nor Check info. You must scroll down to the borrowing request
record in the full listing of borrowing requests to enter this information.
Larry is aware of this problem and promises to "fix" it in the next
release.
Pat
Patricia Barbour, Document Access Coordinator
Central Michigan University Libraries (EZC)
Park 214; Library Drive
Mt Pleasant MI 48859
517-774-3022 Phone
517-774-4499 Fax
pat.barbour@cmich.edu
Marilyn Grush wrote:
> Can someone please tell me how to put a date in the date paid field for
> a borrowing record? I keep getting the message:
> Field 'Date Paid" is based on an expression and can't be edited.
> Thanks,
> Marilyn Grush
> University of Delaware
> mgrush@udel.edu
--
=========================================================================
Date: Wed, 9 Jun 1999 13:43:20 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jane M Heitman
Subject: deleting libraries
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Here's a question I haven't seen answered yet. We are in a situation
where some of the non-OCLC libraries in our CLIO database are now OCLC
libraries. Naturally, we would like to switch them from the symbol we
created to the OCLC symbol. If I simply delete the non-OCLC symbol from
the library database, do the records that were input under that symbol get
deleted too? Any advice on how to handle this for reporting purposes (so
1 library isn't entered twice)?
Thanks!
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Wed, 9 Jun 1999 13:01:37 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: BECKY STEWART
Subject: Re: deleting libraries
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
I would also like to see an answer to this question that, I'm sure, many =
of us share - especially those of use who have gone from being primarily =
WLN users to exclusively OCLC users.
>>> Jane M Heitman 06/09/99 12:43PM >>>
Here's a question I haven't seen answered yet. We are in a situation
where some of the non-OCLC libraries in our CLIO database are now OCLC
libraries. Naturally, we would like to switch them from the symbol we
created to the OCLC symbol. If I simply delete the non-OCLC symbol from
the library database, do the records that were input under that symbol get
deleted too? Any advice on how to handle this for reporting purposes (so
1 library isn't entered twice)?
Thanks!
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Thu, 10 Jun 1999 08:57:44 +0800
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Louisa Kwok
Subject: Re: Clio date paid field
In-Reply-To: <375E8428.491A25A8@udel.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
We got the same problem. And we found out that we could not edit the date
paid field after you have done any search. You can do this while you just
scroll down the list without doing any limiting.
Louisa Kwok,
Hong Kong University of Science & Technology Library.
On Wed, 9 Jun 1999, Marilyn Grush wrote:
> Can someone please tell me how to put a date in the date paid field for
> a borrowing record? I keep getting the message:
> Field 'Date Paid" is based on an expression and can't be edited.
> Thanks,
> Marilyn Grush
> University of Delaware
> mgrush@udel.edu
>
=========================================================================
Date: Thu, 10 Jun 1999 10:05:53 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: More Wishes for the Wish List
MIME-Version: 1.0
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Here's some wishes that our office thought we'd throw into the basket (I
hope I'm not duplicating anything!):
-Searching by first name
-Keyword searching (for those items you just can't quite accurately
recall)
-Shipped Date in the ILL records (from OCLC)
And, for that day far (or not) in the future, is there a possibility we
can say goodbye to the Microenhancer and have Clio and OCLC become
directly linked to each other? As I said...just wishes :)
I think that covers it (for now ;-)). Thanks for being so receptive,
Larry!
-Elena Kelley
Lewis and Clark College
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--------------D2AD63970CCED443E0703393--
=========================================================================
Date: Thu, 10 Jun 1999 10:09:17 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: More Wishes for the Wish List
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 10:05 AM 6/10/99 -0700, Elena Kelley wrote:
>Here's some wishes that our office thought we'd throw into the basket (I
>hope I'm not duplicating anything!):
>
>-Searching by first name
It's in the plan.
>-Keyword searching (for those items you just can't quite accurately
>recall)
I think we have this already. If, for example, you want to search for a
Title that has the word 'geochemistry' somewhere in the title, enter
*geochemistry in the search value text box, i.e., Title equals
*geochemistry. Clio will find all records with that word in the title.
Is this what you meant?
>-Shipped Date in the ILL records (from OCLC)
Good idea. I could have sworn it was there already!
>And, for that day far (or not) in the future, is there a possibility we
>can say goodbye to the Microenhancer and have Clio and OCLC become
>directly linked to each other? As I said...just wishes :)
Yes, this will happen!
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Thu, 10 Jun 1999 11:15:09 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: More Wishes for the Wish List
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------7FBE82360D69CEF4ADAE433D"
This is a multi-part message in MIME format.
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Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Thanks for the answers, Larry! By the Shipped Date, I should have clarified
that by saying Shipped Date in the Borrowing records.
As for keyword searching, we tried a couple different searches and found
that if the word you use to search is the first word of the title, Clio will
find all the items with that same first word. If, however, the word is the
second (or later) word in the title, Clio cannot find it. For example, using
the word "geochemistry" will find you "Geochemistry of the Pacific
Northwest", "Geochemistry as a hobby", etc. But, it will not find "I really
like Geochemistry" or "What about all that Geochemistry?" (and this is what
we want). Make sense?
Thank you a million times over and over again,
Elena at L&C
Larry Perkins wrote:
> Hi,
> At 10:05 AM 6/10/99 -0700, Elena Kelley wrote:
> >Here's some wishes that our office thought we'd throw into the basket (I
> >hope I'm not duplicating anything!):
> >
> >-Searching by first name
>
> It's in the plan.
>
> >-Keyword searching (for those items you just can't quite accurately
> >recall)
>
> I think we have this already. If, for example, you want to search for a
> Title that has the word 'geochemistry' somewhere in the title, enter
> *geochemistry in the search value text box, i.e., Title equals
> *geochemistry. Clio will find all records with that word in the title.
>
> Is this what you meant?
>
> >-Shipped Date in the ILL records (from OCLC)
>
> Good idea. I could have sworn it was there already!
>
> >And, for that day far (or not) in the future, is there a possibility we
> >can say goodbye to the Microenhancer and have Clio and OCLC become
> >directly linked to each other? As I said...just wishes :)
>
> Yes, this will happen!
>
> Larry Perkins
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL:
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=========================================================================
Date: Thu, 10 Jun 1999 13:17:58 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: Re: More Wishes for the Wish List
MIME-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
I think what you want is probably *geochemistry* the * (asterisk) is a
wildcard. A warning -- if you don't want partial word hits, enter as
asterisk space word space asterisk.
Connie
Clip
As for keyword searching, we tried a couple different searches and
found
that if the word you use to search is the first word of the title, Clio
will
find all the items with that same first word. If, however, the word is the
second (or later) word in the title, Clio cannot find it. For example,
using
the word "geochemistry" will find you "Geochemistry of the Pacific
Northwest", "Geochemistry as a hobby", etc. But, it will not find "I
really
like Geochemistry" or "What about all that Geochemistry?" (and this is
what
we want). Make sense?
Thank you a million times over and over again,
Elena at L&C
Clip
>
> >-Keyword searching (for those items you just can't quite accurately
> >recall)
>
> I think we have this already. If, for example, you want to search for a
> Title that has the word 'geochemistry' somewhere in the title, enter
> *geochemistry in the search value text box, i.e., Title equals
> *geochemistry. Clio will find all records with that word in the title.
>
> Is this what you meant?
>
>
> Larry Perkins
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL: << File: Card for Elena Kelley >>
=========================================================================
Date: Thu, 10 Jun 1999 14:27:37 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Carol Vaeth
Subject: help after crash
In-Reply-To: <3.0.32.19990610100913.00732e08@mail1.dev-com.com>
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
Content-transfer-encoding: 7BIT
We still haven't received our new hard disk, but so i am prepared
when it finally does get here, maybe this wonderful list of people
could answer a few questions for me.
I guess i will have to reload the ILLME from scratch and also Clio.
One question is, with Clio, do i just load the 1.2 version and then
the 1.2h update? And then how do i download by backup version? Go
into my computer and download into cliomdb? I'm one of those
people who knows just enough about computers to get into trouble, but
not enough to do it quite right the first time...
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Thu, 10 Jun 1999 12:31:11 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: How do you manage your Clio files?
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
I am catching up.
At 11:51 AM 5/28/99 -0400, Dale LaBonte wrote:
>Help me out here, folks:
>
>When I prepare to install new versions of Clio do I need to do any of
>these actions first?
>1. archive
>2. compact the database (and if so, which files am I affecting?)
>3. back up (again, which files?)
>
>Does anyone out there have a procedure for doing this, and better
>yet, a set of written guidelines or steps?
If you are preparing to download a new version of Clio from our web page,
or installing a new version form a disk set, it always a good idea to make
certain that you have a current backup of the database (the file
cliodata.mdb). I hope that everyone backs up this file everyday.
In addition, you may wish to make a backup copy of the file clio_r12.mdb,
which is the main Clio application file. It is located in the Clio folder.
If for any reason the new version produces unintended and undesirable
results, just put the old file back in the Clio folder and you will be back
to the previous version.
Compacting the database is a good thing to do every couple of months or so,
particularly after archiving.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Thu, 10 Jun 1999 12:31:13 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: billing charges
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 03:35 PM 6/1/99 -0400, susan hendrickson wrote:
>Hello list!
>
>I am beginning to notice some lending charges that show up
>on the OCLC record, although I did not indicate any charge
>on CLIO. How can this happen? Also the reverse has
>happened..I charged a lending fee of $8, created & printed
>an invoice, yet OCLC shows lending charges of 0. Has anyone
>else had this problem or am I missing something? It happens
>rather infrequently, judging from the response I get from
>folks who were mistakenly charged a lending fee. Thanks!
This can happen if you update some records using a particular constant data
record, then change the content of that Constant Data record, update some
more records using that Constant Data record, then send the updates to
Mewin/OCLC.
What happends is that OCLC only gets the Constant Data record Name with
each ILL number and then one copy of each unique Constant Data record,
namely the version that existed at the time that the records were
transferred to mewin.
I hope that this is clear.
I wish that were no Constant Data records and that we could just use the
data from the Library table.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Thu, 10 Jun 1999 15:47:15 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tracy Sutherland
Organization: Amherst College
Subject: More Wishes for the Wish List
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
Hi All,
I can't remeber if I asked for this or not but here goes...I wish for billing through the
lending side for lost books.
********************************************************************
Tracy Sutherland
Circulation/Interlibrary Loan Assistant
Amherst College
Frost Library
Amherst, MA 01002
(413)542-2666
tesutherland@amherst.edu
Ariel IP address 148.85.30.41
********************************************************************
=========================================================================
Date: Thu, 10 Jun 1999 15:25:46 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tina Tyler/Interlibrary Loan
Subject: Re: How do you manage your Clio files?
In-Reply-To: <3.0.32.19990610113415.031ca7fc@mail1.dev-com.com>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Thanks for touching bases re this problem.
It is no longer a problem (deleting PLEASE DO NOT USE JIFFY BAGS), but I am
at a loss on what I did to get rid of the it. I chose 'lending bookstrap'
under 'Preferences' and searched the windowed text for the statement. I
never found it, but just recently it has magically dissappeared on our
bookstraps.
So I'm confused, but I got what I wanted. I'm happy.
At 12:31 PM 6/10/99 -0700, you wrote:
>Hi,
>I am catching up.
>
>At 11:51 AM 5/28/99 -0400, Dale LaBonte wrote:
>>Help me out here, folks:
>>
>>When I prepare to install new versions of Clio do I need to do any of
>>these actions first?
>>1. archive
>>2. compact the database (and if so, which files am I affecting?)
>>3. back up (again, which files?)
>>
>>Does anyone out there have a procedure for doing this, and better
>>yet, a set of written guidelines or steps?
>
>If you are preparing to download a new version of Clio from our web page,
>or installing a new version form a disk set, it always a good idea to make
>certain that you have a current backup of the database (the file
>cliodata.mdb). I hope that everyone backs up this file everyday.
>
>In addition, you may wish to make a backup copy of the file clio_r12.mdb,
>which is the main Clio application file. It is located in the Clio folder.
> If for any reason the new version produces unintended and undesirable
>results, just put the old file back in the Clio folder and you will be back
>to the previous version.
>
>Compacting the database is a good thing to do every couple of months or so,
>particularly after archiving.
>
>Larry Perkins
>Perkins & Associates
>630 El Granada Blvd.
>Half Moon Bay, CA 94019
>T: 650-726-9126
>F: 650-726-0910
>URL:
>
>
***AS OF 7/1/99 TINA TYLER'S E-MAIL WILL BE tcook@truman.edu***
Tina Tyler
ILL Dept.
Truman State University
Pickler Memorial Library
Kirksville, MO 63501
Phone: 660-785-4534
Fax: 660-785-4536
Ariel: ariel.truman.edu
=========================================================================
Date: Thu, 10 Jun 1999 16:46:03 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tracy Luna
Subject: Re: More Wishes for the Wish List
In-Reply-To: <37601642.25AC67B6@amherst.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Me too!
Tracy
On Thu, 10 Jun 1999, Tracy Sutherland wrote:
> Hi All,
>
> I can't remeber if I asked for this or not but here goes...I wish for billing through the
> lending side for lost books.
>
> ********************************************************************
> Tracy Sutherland
> Circulation/Interlibrary Loan Assistant
> Amherst College
> Frost Library
> Amherst, MA 01002
> (413)542-2666
> tesutherland@amherst.edu
> Ariel IP address 148.85.30.41
> ********************************************************************
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Tracy Luna Univ of Tennessee, Knoxville
Lending Supervisor tluna@utk.edu
Interlibrary Services ARIEL 128.169.40.70
Telephone 423-974-2798 FAX 423-974-2708
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
=========================================================================
Date: Thu, 10 Jun 1999 15:16:38 MST7MDT
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Joshua Mills
Organization: Marriott Library
Subject: Re: More Wishes for the Wish List
In-Reply-To:
*On the copyright report, it would be helpful to have a field with
the pages requested as well as the pages actually received for each
article over the five.
*Also, it would be nice to have six lines on the address field on the
labels.
*It would be nice to have an option on the Lending Overdue notices
where we could print a single overdue notice instead of just batches,
i.e., typing in the ill number and just have Clio print a single
letter.
*Another nice feature would be to have the ability to take an old
OCLC request and make it an ALA, using the info from the OCLC record.
The would be helpful in instances where we have exhausted OCLC
libraries and need to print an ALA form--all the info. would be there
and we would not have to type anything in.
------------------
Joshua Mills
Marriott Library
University of Utah
OCLC--UUM
=========================================================================
Date: Thu, 10 Jun 1999 15:23:04 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: More Wishes for the Wish List
MIME-Version: 1.0
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You are so right! Thank you!! I had no idea Clio could do that :). Sorry,
Larry!
-Elena
Connie Moss wrote:
> I think what you want is probably *geochemistry* the * (asterisk) is a
> wildcard. A warning -- if you don't want partial word hits, enter as
> asterisk space word space asterisk.
>
> Connie
>
> Clip
>
> As for keyword searching, we tried a couple different searches and
> found
> that if the word you use to search is the first word of the title, Clio
> will
> find all the items with that same first word. If, however, the word is the
> second (or later) word in the title, Clio cannot find it. For example,
> using
> the word "geochemistry" will find you "Geochemistry of the Pacific
> Northwest", "Geochemistry as a hobby", etc. But, it will not find "I
> really
> like Geochemistry" or "What about all that Geochemistry?" (and this is
> what
> we want). Make sense?
> Thank you a million times over and over again,
> Elena at L&C
>
> Clip
> >
> > >-Keyword searching (for those items you just can't quite accurately
> > >recall)
> >
> > I think we have this already. If, for example, you want to search for a
> > Title that has the word 'geochemistry' somewhere in the title, enter
> > *geochemistry in the search value text box, i.e., Title equals
> > *geochemistry. Clio will find all records with that word in the title.
> >
> > Is this what you meant?
> >
> >
> > Larry Perkins
> > Perkins & Associates
> > 630 El Granada Blvd.
> > Half Moon Bay, CA 94019
> > T: 650-726-9126
> > F: 650-726-0910
> > URL: << File: Card for Elena Kelley >>
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tel;work:(503)768-7280
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version:2.1
email;internet:lkelley@lclark.edu
title:Interlibrary Loan Supervisor
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=========================================================================
Date: Fri, 11 Jun 1999 11:40:53 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jane M Heitman
Subject: stats reports
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
We send reports to the state library each month and like our reports to
look orderly. The Major Stats Report in Lending--Libraries--1 Group (my
state, obviously) lists the libraries in alphabetical order. However, in
Borrowing--Items Received--Libraries--1 Group, the list is not in
alphabetical order. Any reasons, comments, suggestions?
Thank you.
Jane Heitman, ILL
Mesa State College Library
Grand Junction CO
=========================================================================
Date: Fri, 11 Jun 1999 15:53:04 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Zhang, Jingping"
Subject: FW: [CLIO] request for new release...overdue notices
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
> -----Original Message-----
> From: Goodman, Rebecca A
> Sent: Friday, May 21, 1999 11:52 AM
> To: Zhang, Jingping
> Subject: RE: [CLIO] request for new release...overdue notices
>
> Another suggestion that I have is for you to see what is overdue before
> you print out the request. There isn't anyway that I am aware of to view
> the overdues before printing them out on the overdue notice page.
>
> Becky
>
>
=========================================================================
Date: Mon, 14 Jun 1999 09:49:41 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Margolin, Amy S."
Subject: Re: More Wishes for the Wish List
MIME-Version: 1.0
Content-Type: text/plain
If wishes were horses . . . . . What I would like is an
editable photocopy coversheet with some default Copyright Compliance
statement on it -- good ol' title 17, ALA's current interpretation of
it, or Indiana University @ Indianapolis's current interpretation. I
actually like being able to use both clio, OCLC Pfw and occaisionally
the ILLmew to locate or reprint records as needed. We are
trying to track usage of our web page ILL request page so for a one
quarter I used method received by as "WWW" on the Borrower
section, although I realized that's not the precise interpretation of
that either.
Amy Margolin
amargolin@mailserv.gcpl.lib.oh.us
GRC
greene county public library
xenia, oh 45385-5200
> -----Original Message-----
> From: Elena Kelley [SMTP:lkelley@LCLARK.EDU]
> Sent: Thursday, June 10, 1999 10:06 AM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: [CLIO] More Wishes for the Wish List
>
> Here's some wishes that our office thought we'd throw into the basket
> (I
> hope I'm not duplicating anything!):
>
> -Searching by first name
> -Keyword searching (for those items you just can't quite accurately
> recall)
> -Shipped Date in the ILL records (from OCLC)
>
> And, for that day far (or not) in the future, is there a possibility
> we
> can say goodbye to the Microenhancer and have Clio and OCLC become
> directly linked to each other? As I said...just wishes :)
>
> I think that covers it (for now ;-)). Thanks for being so receptive,
> Larry!
> -Elena Kelley
> Lewis and Clark College << File: Card for Elena Kelley >>
=========================================================================
Date: Mon, 14 Jun 1999 07:42:39 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: stats reports
In-Reply-To:
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 05:40 PM 6/11/99 +0000, you wrote:
>We send reports to the state library each month and like our reports to
>look orderly. The Major Stats Report in Lending--Libraries--1 Group (my
>state, obviously) lists the libraries in alphabetical order. However, in
>Borrowing--Items Received--Libraries--1 Group, the list is not in
>alphabetical order. Any reasons, comments, suggestions?
This will be fixed in the next release.
Thanks,
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Mon, 14 Jun 1999 14:06:14 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "PWRIGHT.EMAIL.VILL.EDU"
Subject: Attach Table Error Message
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain; charset="iso-8859-1"
I have just recently joined this listserve so if this question has
already been asked and answered I apologize in advance. When we first try
to
get in to the CLIO program we get a message that reads: Unanticipated error
from 'attach tables' 3043 disk or network error. We then have to OK this to=
get another message that reads Could not attach tables. After we OK this we=
must go in to CLIO all over again to finally be able to use it. Has anyone
else had this problem? Is there any suggestions on how to avoid this or
correct it? Thanks
Phylis
=========================================================================
Date: Tue, 15 Jun 1999 08:02:34 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: Attach Table Error Message
Comments: cc: "PWRIGHT.EMAIL.VILL.EDU"
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 02:06 PM 6/14/99 -0400, Phylis at Villanova wrote:
> I have just recently joined this listserve so if this question has
>already been asked and answered I apologize in advance. When we first try
>to
>get in to the CLIO program we get a message that reads: Unanticipated error
>from 'attach tables' 3043 disk or network error. We then have to OK this to
>get another message that reads Could not attach tables. After we OK this we
>must go in to CLIO all over again to finally be able to use it. Has anyone
>else had this problem? Is there any suggestions on how to avoid this or
>correct it? Thanks
I have not had other reports of this particular situation. The detailed
meaning of the error message is:
"Microsoft Access either couldn't read from or write to the disk due to an
internal disk or drive failure.
"Possible causes:
"-You tried to use a network drive, and the network is temporarily busy; or
you're no longer connected to the network. Check the network connection,
and then try the operation again, or
"-The disk or drive has failed. "
The network seems the more likely cause, but why it connects the second
time and not the first is a mystery, to me at least.
What type of network do you have, Novell or WindowsNT or ?
If anyone out there has any ideas, they would be appreciated.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Tue, 15 Jun 1999 10:17:38 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Re: Attach Table Error Message
In-Reply-To: <4.1.19990615080125.009d88b0@mail1.dev-com.com>
I have often gotten this message and what it means in laymans
terms is that Clio has lost the location of the database which
stores all the request, patron, library information.
A screen should come up asking you to search for the location of
where the Cliodata is stored and you just find it and say okay or
something (I am sorry I cannot provide more details but I have not
needed to do this in awhile).
I don't know why this is happening at your library but I think I have
figured out why it happens at my library. We have Clio networked
at my library and the Cliodata file is in a directory that is only
available to a limited number of people so that not everyone can
access the ILL information. When someone who is not authorized
tries to open Clio it cannot get to the data and then default to the
hard drive to look for Cliodata. Since it is not there it cannot attach
the tables and it produces an error. The attach tables error will
come up again immediately after the unauthorized person signs on
because it has lost the correct path, even if the second person who
tries to sign on is authorized.
Hope this helps,
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Tue, 15 Jun 1999 09:27:49 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Betty Sears
Subject: Re: stats reports
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Jane, it sounds as though you are doing the lending and borrowing side in
Interlibrary loan.
In my stat's "Borrowing"
I have assigned groups,
CARL (DVP,DPL,COV,COR,COD,COA,WYU)
OSTATE (All out of state libraries)
INSTATE (all in state libraries, including in state government libraries)
GOVMT (all government, out of state)
FORGN (all foreign libraries)
UNCOVER (all materials ordered on Uncover)
Since you are doing lending and borrowing stats, you might want to try:
INSTATEL (for in state lending)
INSTATEB (for in state borrowing)
Hopefully this is not confusing. Please fill free to e-mail me.
The State library is only interested in CARL, and INSTATE usage.
I print out CARL stats and INSTATE stats (with the library name, beside the
code and send to them)
I have heard no complants, so I can assume that is all they want.
Betty/Mines/Information Delivery Services
Jane M Heitman wrote:
> We send reports to the state library each month and like our reports to
> look orderly. The Major Stats Report in Lending--Libraries--1 Group (my
> state, obviously) lists the libraries in alphabetical order. However, in
> Borrowing--Items Received--Libraries--1 Group, the list is not in
> alphabetical order. Any reasons, comments, suggestions?
>
> Thank you.
>
> Jane Heitman, ILL
> Mesa State College Library
> Grand Junction CO
=========================================================================
Date: Tue, 15 Jun 1999 08:53:32 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Kelley
Organization: Lewis and Clark College
Subject: Re: Attach Table Error Message
MIME-Version: 1.0
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This is very similar to what happens when we get that message. Because our
Clio database is networked (stored on our main library server), when that
computer has maintenance done on it, is shut down, or busy we cannot connect
and get that same message. Once our server is back up, though, we don't
have to re-attach the tables. Make sure that your Clio database is stored
on a computer that will always be on when you need to use Clio. That's all
I can offer! Good luck!
-Elena Kelley
Gail Heideman wrote:
> I have often gotten this message and what it means in laymans
> terms is that Clio has lost the location of the database which
> stores all the request, patron, library information.
>
> A screen should come up asking you to search for the location of
> where the Cliodata is stored and you just find it and say okay or
> something (I am sorry I cannot provide more details but I have not
> needed to do this in awhile).
>
> I don't know why this is happening at your library but I think I have
> figured out why it happens at my library. We have Clio networked
> at my library and the Cliodata file is in a directory that is only
> available to a limited number of people so that not everyone can
> access the ILL information. When someone who is not authorized
> tries to open Clio it cannot get to the data and then default to the
> hard drive to look for Cliodata. Since it is not there it cannot attach
> the tables and it produces an error. The attach tables error will
> come up again immediately after the unauthorized person signs on
> because it has lost the correct path, even if the second person who
> tries to sign on is authorized.
>
> Hope this helps,
>
> Gail Heideman
> Interlibrary Loan
> Rolfing Library
> 2065 Half Day Rd.
> Deerfield, IL 60015
> Voice:(847)317-4008
> FAX:(847)317-4012
> gheidema@tiu.edu
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=========================================================================
Date: Tue, 15 Jun 1999 17:07:25 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Meg Wickman
Organization: Kettering University (EGM), Interlibrary Loan Department
Subject: Re: More Wishes for the Wish List
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Adding my wish to the list:
I wish CLIO would print the Incoming Lending Request Report sheet for
single pending records. Unless I have 2 or more requests in the pending
file, CLIO does not print a report form and I must reproduce the ME form to
send out with the book or copy.
"Margolin, Amy S." wrote:
> If wishes were horses . . . . . What I would like is an
> editable photocopy coversheet with some default Copyright Compliance
> statement on it -- good ol' title 17, ALA's current interpretation of
> it, or Indiana University @ Indianapolis's current interpretation. I
> actually like being able to use both clio, OCLC Pfw and occaisionally
> the ILLmew to locate or reprint records as needed. We are
> trying to track usage of our web page ILL request page so for a one
> quarter I used method received by as "WWW" on the Borrower
> section, although I realized that's not the precise interpretation of
> that either.
>
> Amy Margolin
> amargolin@mailserv.gcpl.lib.oh.us
> GRC
> greene county public library
> xenia, oh 45385-5200
>
> > -----Original Message-----
> > From: Elena Kelley [SMTP:lkelley@LCLARK.EDU]
> > Sent: Thursday, June 10, 1999 10:06 AM
> > To: CLIO-L@UCONNVM.UConn.Edu
> > Subject: [CLIO] More Wishes for the Wish List
> >
> > Here's some wishes that our office thought we'd throw into the basket
> > (I
> > hope I'm not duplicating anything!):
> >
> > -Searching by first name
> > -Keyword searching (for those items you just can't quite accurately
> > recall)
> > -Shipped Date in the ILL records (from OCLC)
> >
> > And, for that day far (or not) in the future, is there a possibility
> > we
> > can say goodbye to the Microenhancer and have Clio and OCLC become
> > directly linked to each other? As I said...just wishes :)
> >
> > I think that covers it (for now ;-)). Thanks for being so receptive,
> > Larry!
> > -Elena Kelley
> > Lewis and Clark College << File: Card for Elena Kelley >>
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--------------msE760D808966987C075B1608D--
=========================================================================
Date: Wed, 16 Jun 1999 13:00:20 -800
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Hannah Etherton
Organization: University of Idaho Library
Subject: deleting libraries from CLIO address file
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Previously someone (I think Washington State Library) asked if
library symbols could be edited or library database files could be
deleted. Since we, too, deal with many WLN subscribers who will soon
be changing to OCLC, we will need to give them new OCLC symbols.
Plus, we just purchased CLIO and have made several grave mistakes in
setting up our library files ( such as entering libraries twice
under different symbols!) If anyone has experience with this issue,
please let us know, I don't think anyone has replied to the previous
question.
Hannah Etherton
Interlibrary Loans
University of Idaho Library
(208)885-6843 phone
(208)885-6817 fax
=========================================================================
Date: Wed, 16 Jun 1999 16:36:39 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: more wishes!
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
I'm sure Larry is quite tired of my wishes, but what the heck! :-)
Our lending folks would *love* it if one of the choices to search CLIO was
by due date (I know this is an option for borrowing searching) and sort
accordingly from there.
thanks!
Julia
Julia L. Graham
Head, Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Thu, 17 Jun 1999 07:29:47 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Neseth, Pamela"
Comments: To: "Albert, Amy" ,
"Albert, Karen" ,
"Albert, R." ,
"Albert, Robin" ,
"Albert, Robin" ,
"Barlage, Bryan" ,
"Barlage, Jen" ,
"Bergmann, Curt" ,
Beulah - NETCHE ,
"Coggins, Troy" ,
"Eden, John" , Erin ,
"Ewert, Patty" ,
"Ewert, Paul (home)" ,
"Friedman, David" ,
"Hanson, Wade" ,
"Howard, Wanda" ,
"Hughes, Scott" ,
"Ibach, Lori" , ILL-L ,
"Johnson, Dee" ,
"Kadolph, Carole" ,
"Korns, John" , LISTPROC-ILL ,
Lucy - UNO ,
Mary Anne Fitzgerald ,
Mary Pat ,
"Mickells, Gregg (home)" ,
"Mickells, Gregg (work)" ,
"Neseth, Cindy" ,
"Neseth, Jerry" ,
Pam Neseth ,
Perkins & Associates ,
"Prussing, John" ,
"Rogers, Tom" ,
"Sachen, Jeff" ,
Salli Harmon , Scott Hughes ,
"Searls, Giff" ,
"Trout, Larry" , "Trout, Linda" ,
"Venditti, Anita" <113245.1067@compuserve.com>,
"Vickstrom, Marlene" ,
"Wilson, Dick"
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
email adresses
=========================================================================
Date: Thu, 17 Jun 1999 07:32:01 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Neseth, Pamela"
Subject: Recall:
Comments: To: "Albert, Amy" ,
"Albert, Karen" ,
"Albert, R." ,
"Albert, Robin" ,
"Albert, Robin" ,
"Barlage, Bryan" ,
"Barlage, Jen" ,
"Bergmann, Curt" ,
Beulah - NETCHE ,
"Coggins, Troy" ,
"Eden, John" , Erin ,
"Ewert, Patty"