=========================================================================
Date: Fri, 1 Jun 2001 12:16:47 -0700
Reply-To: Christopher Adams
Sender: ILL Records Management Software User's Group
From: Christopher Adams
Subject: Clio /ILLME data directory error message
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I have been using Clio 2.0b successfully for some time now on 3
machines. One of them now gives an error message when I open Clio that
says that the data directory path for Clio and ILLME are not the same
and should be changed in the Preferences. They are the same and nothing
has changed. The Clio FAQ mentions this specific problem and gives 2
possible reasons that it is happening. The first is the reason I
mentioned previously. The second is that the ILL.DAT file is not there
because nothing has been downloaded to the machine before. Well, this
machine has been used for some time, but there is NOT an ILL.DAT file.
I would appreciate any ideas to fix this.
--
Christopher Adams
Oregon State Library
503.378.4246
chris@opac.osl.state.or.us
=========================================================================
Date: Sun, 3 Jun 2001 18:01:26 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: ClioRequest
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_001B_01C0EC57.34F623B0"
This is a multi-part message in MIME format.
------=_NextPart_000_001B_01C0EC57.34F623B0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Hi Folks,
Do you have a web page for patrons to submit their requests?
Does this send an email message to your office?
Do you print it out?
Do you key in that info?
If you answered YES to these questions, then you will be delighted to =
know
that you never need to type those requests again! ClioRequest can
automatically read such requests and put them in Clio. It helps you =
route
them wherever you want to send them. ClioRequest is free. There is no
reason to put off using it. It will save you so much time.
We have been talking to a lot of users lately and have been amazed to =
find
out that many people are still printing out emails and then re-entering =
the
data. I guess it has been a while since we told you about
ClioRequest. So here it is again as simply as we can describe it. =20
If you want it, go to
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_001B_01C0EC57.34F623B0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Hi Folks,
Do you have a web page =
for patrons=20
to submit their requests?
Does this send an email message to your=20
office?
Do you print it out?
Do you key in that info?
If =
you=20
answered YES to these questions, then you will be delighted to =
know
that=20
you never need to type those requests again! ClioRequest=20
can
automatically read such requests and put them in Clio. It =
helps you=20
route
them wherever you want to send them. ClioRequest is =
free. =20
There is no
reason to put off using it. It will save you so =
much=20
time.
We have been talking to a lot of users lately and have been =
amazed=20
to find
out that many people are still printing out emails and then=20
re-entering the
data. I guess it has been a while since we told =
you=20
about
ClioRequest. So here it is again as simply as we can =
describe=20
it.
If you want it, go to
<www.clioso=
ftware.com/cliorequestupdateform.htm>
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_001B_01C0EC57.34F623B0--
=========================================================================
Date: Mon, 4 Jun 2001 08:21:32 -0700
Reply-To: Frances Rasmussen
Sender: ILL Records Management Software User's Group
From: Frances Rasmussen
Subject: Re: ClioRequest
Comments: To: larry
In-Reply-To: <001e01c0ec78$bd0b7810$7067f5d1@CLIOIBM>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Take advantage of this free offer. We implemented Clio Request this
spring and just love it! It saves us a tremendous amount of time.
Frances Rasmussen Voice Mail 503-434-2534
Director of Resource Sharing FAX 503-434-2566
Northup Library E-Mail Address:
McMinnville, OR 97128-6894 frasmuss@linfield.edu
*******************************************************************************
On Sun, 3 Jun 2001, larry wrote:
> Hi Folks,
>
> Do you have a web page for patrons to submit their requests?
> Does this send an email message to your office?
> Do you print it out?
> Do you key in that info?
>
> If you answered YES to these questions, then you will be delighted to know
> that you never need to type those requests again! ClioRequest can
> automatically read such requests and put them in Clio. It helps you route
> them wherever you want to send them. ClioRequest is free. There is no
> reason to put off using it. It will save you so much time.
>
> We have been talking to a lot of users lately and have been amazed to find
> out that many people are still printing out emails and then re-entering the
> data. I guess it has been a while since we told you about
> ClioRequest. So here it is again as simply as we can describe it.
>
> If you want it, go to
>
>
>
> Larry Perkins
> Clio Software
> 114 Bedford Rd.
> New Boston, NH 03070
> T: 603-487-2391 F: 603-487-2833
>
=========================================================================
Date: Mon, 4 Jun 2001 10:09:34 -0800
Reply-To: Kim Armstrong
Sender: ILL Records Management Software User's Group
From: Kim Armstrong
Subject: cheers for Clio 2.2
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hi everyone,
I just installed Clio 2.2 and just wanted to say *THANK YOU* to Larry et
al!! We do not have a web catalog (yet...) but it's still very useful. I
simply copy and paste all the call number and location information from
my telnet window into the lending request in Clio. I set the Clio OPAC
search page to our library's database search page instead, so that I can
easily verify the obvious problem citations. Don't let the fact that you
don't have a web OPAC stop you from using this wonderful new advance! It
saves trees, eliminates messily written call numbers, and makes lending
updating a snap.
Kim
--
Kim Armstrong, Interlibrary Loan & Distance Delivery
Rasmuson Library, Univ of Alaska Fairbanks (OCLC: UAF)
P.O. Box 756807 / Fairbanks, AK 99775-6807
voice: 907-474-5348 / in AK: 1-800-478-5348
fax: 907-474-5744 / Ariel: 137.229.17.39
kim.armstrong@uaf.edu - correspondence
fylend@uaf.edu - ILL requests only
http://www.uaf.edu/library/illnet
PGP: 0x6CF677CC
=========================================================================
Date: Mon, 4 Jun 2001 14:13:15 -0400
Reply-To: Patricia A Barbour
Sender: ILL Records Management Software User's Group
From: Patricia A Barbour
Subject: Re: ClioRequest
Comments: To: Frances Rasmussen
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Frances is right. We've been using ClioRequest since its beginnings and it is a
great
product. Saves lots & lots of re-keying and reduces paper shuffling!
Regards,
Pat B.
Frances Rasmussen wrote:
> Take advantage of this free offer. We implemented Clio Request this
> spring and just love it! It saves us a tremendous amount of time.
>
> Frances Rasmussen Voice Mail 503-434-2534
> Director of Resource Sharing FAX 503-434-2566
> Northup Library E-Mail Address:
> McMinnville, OR 97128-6894 frasmuss@linfield.edu
> *******************************************************************************
>
> On Sun, 3 Jun 2001, larry wrote:
>
> > Hi Folks,
> >
> > Do you have a web page for patrons to submit their requests?
> > Does this send an email message to your office?
> > Do you print it out?
> > Do you key in that info?
> >
> > If you answered YES to these questions, then you will be delighted to know
> > that you never need to type those requests again! ClioRequest can
> > automatically read such requests and put them in Clio. It helps you route
> > them wherever you want to send them. ClioRequest is free. There is no
> > reason to put off using it. It will save you so much time.
> >
> > We have been talking to a lot of users lately and have been amazed to find
> > out that many people are still printing out emails and then re-entering the
> > data. I guess it has been a while since we told you about
> > ClioRequest. So here it is again as simply as we can describe it.
> >
> > If you want it, go to
> >
> >
> >
> > Larry Perkins
> > Clio Software
> > 114 Bedford Rd.
> > New Boston, NH 03070
> > T: 603-487-2391 F: 603-487-2833
> >
--
Patricia Barbour, Document Access Coordinator
Central Michigan University Libraries (EZC)
Finch - Document Access
1275 S. Franklin Street
Mt Pleasant MI 48859
517-774-3022 Phone
517-774-4499 Fax
pat.barbour@cmich.edu
=========================================================================
Date: Mon, 4 Jun 2001 15:37:11 -0400
Reply-To: Patricia A Barbour
Sender: ILL Records Management Software User's Group
From: Patricia A Barbour
Subject: Re: cheers for Clio 2.2
Comments: To: Kim Armstrong
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Let me second what Kim has written. We do have a web catalog and the
lending staff
really like the new programming! It's fast, easy, saves paper, cuts down
updating time and
eliminates transcribing errors for call numbers. It's the best thing since
sliced bread!
Larry & Dottie couldn't have given us a better update!
Regards,
Pat B.
Kim Armstrong wrote:
> Hi everyone,
> I just installed Clio 2.2 and just wanted to say *THANK YOU* to Larry et
> al!! We do not have a web catalog (yet...) but it's still very useful. I
> simply copy and paste all the call number and location information from
> my telnet window into the lending request in Clio. I set the Clio OPAC
> search page to our library's database search page instead, so that I can
> easily verify the obvious problem citations. Don't let the fact that you
> don't have a web OPAC stop you from using this wonderful new advance! It
> saves trees, eliminates messily written call numbers, and makes lending
> updating a snap.
> Kim
> --
> Kim Armstrong, Interlibrary Loan & Distance Delivery
> Rasmuson Library, Univ of Alaska Fairbanks (OCLC: UAF)
> P.O. Box 756807 / Fairbanks, AK 99775-6807
> voice: 907-474-5348 / in AK: 1-800-478-5348
> fax: 907-474-5744 / Ariel: 137.229.17.39
> kim.armstrong@uaf.edu - correspondence
> fylend@uaf.edu - ILL requests only
> http://www.uaf.edu/library/illnet
> PGP: 0x6CF677CC
--
Patricia Barbour, Document Access Coordinator
Central Michigan University Libraries (EZC)
Finch - Document Access
1275 S. Franklin Street
Mt Pleasant MI 48859
517-774-3022 Phone
517-774-4499 Fax
pat.barbour@cmich.edu
=========================================================================
Date: Mon, 4 Jun 2001 15:36:22 -0400
Reply-To: whites@andrews.edu
Sender: ILL Records Management Software User's Group
From: Sandra White
Organization: James White Library ILL
Subject: Copyright
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------7FB4EF45DBF43C57921EAF27"
This is a multi-part message in MIME format.
--------------7FB4EF45DBF43C57921EAF27
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I need some help. We are going over our processes in depth this Summer
in order to eliminate all functions that aren't necessary because they
are duplicated in Clio.
One thing I have done for years (about 20) is have a small file of 3 x 5
cards on which are listed Journal Titles we order through the year that
fall in the category of 5. On the card we write the volume, date and
issue and who we ordered from if we get it from a place where we pay the
copyright. We keep this updated as we order. At the flip of a card I
have all my information.
Well, I know that Clio keeps track of copyright also. I can ask Clio
(in give me a list of journals that we need to keep track of for
copyright and how many requests we have ordered from that title. And I
can ask it to give me a list of those we have gone over the number 5.
And I can go into Search Borrowing Records and call up a journal title
and get another list of everything we ordered, but I have to call each
one up individually by clicking on the order number to see which volume
and issue and year was ordered and who we requested it from. This seems
more time consuming, especially if you have ordered lots from before the
5 year time line, then it does to check it out on a card in a file.
Am I missing the boat here? Is there some other way to check this out
that I haven't read about in the manual?
We have never gone to CCC because we usually don't have many requests
going over the 5 limit and those that do we have been able to get from a
Document Delivery who charges the copyright fee. So I can't wait until
the end of the year, check out Clio and then send my money to CCC. I
guess I really need to know when I need to use a Document Delivery and
that seems cumbersome to find out in Clio. "I like my cardfile." But I
am willing to give it up if you have a better way.
Thanks for your help.
Sandra White
ILL Associate
--------------7FB4EF45DBF43C57921EAF27
Content-Type: text/x-vcard; charset=us-ascii;
name="whites.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Sandra White
Content-Disposition: attachment;
filename="whites.vcf"
begin:vcard
n:White;Sandra
tel;fax:(616)471-6166
tel;work:(616)471-3506
x-mozilla-html:FALSE
url:www.andrews.edu/library
org:Andrews University;James White Library
version:2.1
email;internet:whites@andrews.edu
title:ILL Associate
adr;quoted-printable:;;Interlibrary Loan Service=0D=0AJames White Library=0D=0AAndrews University=0D=0A;Berrien Springs;MI;49104-1450;USA
fn:Sandra White
end:vcard
--------------7FB4EF45DBF43C57921EAF27--
=========================================================================
Date: Mon, 4 Jun 2001 17:40:14 -0500
Reply-To: Lori Fenton
Sender: ILL Records Management Software User's Group
From: Lori Fenton
Subject: Saving customization when updating
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
We have customized several queries and reports in our clio.mdb file =
(Borrowing Bookstraps, for example). Can anyone suggest the best way to =
preserve this customization when updating to a new version of Clio? I'm =
assuming that the existing clio.mdb file will be overlaid by a new one =
containing updates, so how do we get the updates, but save our changes? =
In the past it has not allowed me to copy individual queries, reports, =
etc.; I've had to copy the entire clio.mdb file.
Thanks. =20
Lori R. Fenton
Patron Services Specialist
Kansas State University
Interlibrary Services
137 Hale Library
Manhattan KS 66506-1200
=========================================================================
Date: Tue, 5 Jun 2001 09:31:38 -0400
Reply-To: "William Schneller, Providence Public Library"
Sender: ILL Records Management Software User's Group
From: "William Schneller, Providence Public Library"
Subject: Downloaded records displaying wrong status or lender
Comments: To: judd@cliosoftware.com
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
I have had two problems occuring sporadically which I would like to solve.
Both occur after I've gotten new OCLC records from an ILLME download.
1. On OCLC the status is Shipped but in CLIO, if I search the request, it
shows the correct lender but the OCLC and CLIO statuses are still "In
Process" (and consequently there is no due date. That's what usually tips
me off that the situation had occurred.) I could understand this happening
if the request was downloaded via the ME before the lender updated to
"Shipped" but that is not the case.
Also, if the request is downloaded a second time via the ILLME and then
into CLIO why isn't the status corrected and the due date added?
2. I have also had instances where when I am updating to Received, CLIO
displays an incorrect lender. Usually, it seems to be the first in the
string, rather than the lender who is actually filling the loan. CLIO is
somehow not updating correctly.
Can anyone give me some insight on what's happening? I am using CLIO 2.0d
and Access 97. Thanks!
-Bill
----------------------------------------------------------------
William Schneller Shared Resources / ILL Librarian
Providence Public Library 401 / 455-8028
225 Washington St. fax / 455-8032
Providence, RI 02903 OCLC RJ5
schnell@seq.clan.lib.ri.us
=========================================================================
Date: Tue, 5 Jun 2001 08:30:30 -0500
Reply-To: "WILLIAMS, KATHLEEN"
Sender: ILL Records Management Software User's Group
From: "WILLIAMS, KATHLEEN"
Subject: Re: CLIO-L Digest - 3 Jun 2001 to 4 Jun 2001 (#2001-78)
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
1. ClioRequest (3)
Hi Folks,
Do you have a web page for patrons to submit their requests?
Does this send an email message to your office?
Do you print it out?
Do you key in that info?
If you answered YES to these questions, then you will be delighted to =
know
that you never need to type those requests again! ClioRequest can
automatically read such requests and put them in Clio. It helps you =
route
them wherever you want to send them. ClioRequest is free. There is no
reason to put off using it. It will save you so much time.
We have been talking to a lot of users lately and have been amazed to =
find
out that many people are still printing out emails and then re-entering =
the
data. I guess it has been a while since we told you about
ClioRequest. So here it is again as simply as we can describe it. =20
If you want it, go to
>
-
=========================================================================
Date: Tue, 5 Jun 2001 12:02:15 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: New ClioRequest manual
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_002F_01C0EDB7.5C980A80"
This is a multi-part message in MIME format.
------=_NextPart_000_002F_01C0EDB7.5C980A80
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
There is an updated ClioRequest manual on our web site as of right now. =
Go to the Manuals section on the left hand menu of our site and you will =
find it there.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_002F_01C0EDB7.5C980A80
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
There is an updated ClioRequest manual =
on our web=20
site as of right now. Go to the Manuals section on the left hand =
menu of=20
our site and you will find it there.
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_002F_01C0EDB7.5C980A80--
=========================================================================
Date: Tue, 5 Jun 2001 09:46:36 -0700
Reply-To: Elaine Shuman
Sender: ILL Records Management Software User's Group
From: Elaine Shuman
Subject: read only access Clio 2.2 install
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C0EDDF.15BA3A70"
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
------_=_NextPart_001_01C0EDDF.15BA3A70
Content-Type: text/plain;
charset="iso-8859-1"
I installed Clio 2.2 on a Windows 2000 machine as administrator. Now the
Clio db is read only. I checked the permissions for the cliodata.mdb file
and everyone has all the permissions.
After I login with admin privileges
When Sending Updates to ME, message says
"Either the data directory is incorrect or not all the output files exist"
The ill.dat file is in the C:\oclcapps\ILLME folder
Please advise.
Elaine Shuman
Electronic Resources Librarian
Oregon Research Institute Library
1715 Franklin Blvd
Eugene, OR 97403
(541) 484-2123 ext. 2172
(541) 484-1108 fax
e-mail: elaines@ori.org mailto:elaines@ori.org
http://www.ori.org
------_=_NextPart_001_01C0EDDF.15BA3A70
Content-Type: text/html;
charset="iso-8859-1"
myStationety Stationery
I installed Clio 2.2 on a
Windows 2000 machine as administrator. Now the Clio db is read only. I checked
the permissions for the cliodata.mdb file and everyone has all the
permissions.
After I login with admin privileges
When Sending Updates
to ME, message says
"Either the data
directory is incorrect or not all the output files exist"
The ill.dat file is
in the C:\oclcapps\ILLME folder
Please
advise.
Elaine Shuman
Electronic Resources
Librarian
Oregon Research Institute
Library
1715 Franklin Blvd
Eugene, OR 97403
(541) 484-2123 ext.
2172
(541) 484-1108 fax
e-mail: elaines@ori.org mailto:elaines@ori.org
http://www.ori.org
------_=_NextPart_001_01C0EDDF.15BA3A70--
=========================================================================
Date: Tue, 5 Jun 2001 15:13:49 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: FW: [CLIO] Copyright
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Judd Knight
Clio Software Support
-----Original Message-----
From: Judd Knight [mailto:judd@cliosoftware.com]
Sent: Tuesday, June 05, 2001 1:28 PM
To: whites@andrews.edu
Subject: RE: [CLIO] Copyright
Sandra,
Clio will generate a Copyright Compliance Report that will provide you with
the journal titles, the number of copies, the number of pages, and ISSN or
ISBN. In order for this report to be correct you must be entering the
proper copyright compliance code when making the borrowing request. For
materials that may be bound by the copyright restrictions you will need to
place the CCG code in the ":COPYRT COMPLIANCE:" field in the OCLC work form.
All copy requests that are older than 5 years you would place the CCL code.
As for ALA requests you would enter the copyright code in the CopyrightCompl
field. When you update a photocopy request to "Receive" you should enter
the number of pages that were received in the "Number of Pages:" field.
If you order a request from a document delivery company you should place in
the copyright compliance field the code CCL. This represents that royalties
have been paid or are not due on the request.
When you run the Copyright Compliance report Clio will look for photocopy
requests that were received during the time frame that have a copyright
restriction code of CCG. When it finds these requests it eliminates the
requests that you have set to exclude (5 is the default) then reports
titles, the number of copies, the number of pages, and ISSN or ISBN on the
Copyright Compliance Report.
Judd Knight
Clio Software Support
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UCONNVM.UConn.Edu]On Behalf Of Sandra White
Sent: Monday, June 04, 2001 2:36 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] Copyright
I need some help. We are going over our processes in depth this Summer
in order to eliminate all functions that aren't necessary because they
are duplicated in Clio.
One thing I have done for years (about 20) is have a small file of 3 x 5
cards on which are listed Journal Titles we order through the year that
fall in the category of 5. On the card we write the volume, date and
issue and who we ordered from if we get it from a place where we pay the
copyright. We keep this updated as we order. At the flip of a card I
have all my information.
Well, I know that Clio keeps track of copyright also. I can ask Clio
(in give me a list of journals that we need to keep track of for
copyright and how many requests we have ordered from that title. And I
can ask it to give me a list of those we have gone over the number 5.
And I can go into Search Borrowing Records and call up a journal title
and get another list of everything we ordered, but I have to call each
one up individually by clicking on the order number to see which volume
and issue and year was ordered and who we requested it from. This seems
more time consuming, especially if you have ordered lots from before the
5 year time line, then it does to check it out on a card in a file.
Am I missing the boat here? Is there some other way to check this out
that I haven't read about in the manual?
We have never gone to CCC because we usually don't have many requests
going over the 5 limit and those that do we have been able to get from a
Document Delivery who charges the copyright fee. So I can't wait until
the end of the year, check out Clio and then send my money to CCC. I
guess I really need to know when I need to use a Document Delivery and
that seems cumbersome to find out in Clio. "I like my cardfile." But I
am willing to give it up if you have a better way.
Thanks for your help.
Sandra White
ILL Associate
=========================================================================
Date: Thu, 7 Jun 2001 10:37:54 -0500
Reply-To: Sara Fitzpatrick
Sender: ILL Records Management Software User's Group
From: Sara Fitzpatrick
Subject: : [CLIO] Copyright
In-Reply-To:
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Would there be anyway that CLIO could read the date field, as it does when
updating "copies received", and just pull up those records for articles 5
years old or newer when running the copyright report? We have many
different people doing ordering and the margin for error in getting the CCL
and CCG correct is pretty wide. If CLIO were able to sort out the articles
by date and disregard the older ones, that would be great. Is it possible
that this could be incorporated into the CLIO copyright report sometime in
the future?
At 03:13 PM 6/5/01 -0500, you wrote:
>Judd Knight
>Clio Software Support
>
>-----Original Message-----
>From: Judd Knight [mailto:judd@cliosoftware.com]
>Sent: Tuesday, June 05, 2001 1:28 PM
>To: whites@andrews.edu
>Subject: RE: [CLIO] Copyright
>
>Sandra,
>
>Clio will generate a Copyright Compliance Report that will provide you with
>the journal titles, the number of copies, the number of pages, and ISSN or
>ISBN. In order for this report to be correct you must be entering the
>proper copyright compliance code when making the borrowing request. For
>materials that may be bound by the copyright restrictions you will need to
>place the CCG code in the ":COPYRT COMPLIANCE:" field in the OCLC work form.
>All copy requests that are older than 5 years you would place the CCL code.
>As for ALA requests you would enter the copyright code in the CopyrightCompl
>field. When you update a photocopy request to "Receive" you should enter
>the number of pages that were received in the "Number of Pages:" field.
>If you order a request from a document delivery company you should place in
>the copyright compliance field the code CCL. This represents that royalties
>have been paid or are not due on the request.
>
>When you run the Copyright Compliance report Clio will look for photocopy
>requests that were received during the time frame that have a copyright
>restriction code of CCG. When it finds these requests it eliminates the
>requests that you have set to exclude (5 is the default) then reports
>titles, the number of copies, the number of pages, and ISSN or ISBN on the
>Copyright Compliance Report.
>
>Judd Knight
>Clio Software Support
>
>-----Original Message-----
>From: ILL Records Management Software User's Group
>[mailto:CLIO-L@UCONNVM.UConn.Edu]On Behalf Of Sandra White
>Sent: Monday, June 04, 2001 2:36 PM
>To: CLIO-L@UCONNVM.UConn.Edu
>Subject: [CLIO] Copyright
>
>I need some help. We are going over our processes in depth this Summer
>in order to eliminate all functions that aren't necessary because they
>are duplicated in Clio.
>
>One thing I have done for years (about 20) is have a small file of 3 x 5
>cards on which are listed Journal Titles we order through the year that
>fall in the category of 5. On the card we write the volume, date and
>issue and who we ordered from if we get it from a place where we pay the
>copyright. We keep this updated as we order. At the flip of a card I
>have all my information.
>
>Well, I know that Clio keeps track of copyright also. I can ask Clio
>(in give me a list of journals that we need to keep track of for
>copyright and how many requests we have ordered from that title. And I
>can ask it to give me a list of those we have gone over the number 5.
>And I can go into Search Borrowing Records and call up a journal title
>and get another list of everything we ordered, but I have to call each
>one up individually by clicking on the order number to see which volume
>and issue and year was ordered and who we requested it from. This seems
>more time consuming, especially if you have ordered lots from before the
>5 year time line, then it does to check it out on a card in a file.
>
>Am I missing the boat here? Is there some other way to check this out
>that I haven't read about in the manual?
>
>We have never gone to CCC because we usually don't have many requests
>going over the 5 limit and those that do we have been able to get from a
>Document Delivery who charges the copyright fee. So I can't wait until
>the end of the year, check out Clio and then send my money to CCC. I
>guess I really need to know when I need to use a Document Delivery and
>that seems cumbersome to find out in Clio. "I like my cardfile." But I
>am willing to give it up if you have a better way.
>
>Thanks for your help.
>
>Sandra White
>ILL Associate
>
>
Sara Fitzpatrick
Interlibrary Loan Coordinator
Eden-Webster Library (ELW)
475 E. Lockwood
St Louis MO 63119
sfitzp@library2.webster.edu
(314) 961-2660 ext 7807
fax: (314) 968-7113
=========================================================================
Date: Tue, 12 Jun 2001 13:47:32 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: Clio at the ALA
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_003E_01C0F346.3A93D100"
This is a multi-part message in MIME format.
------=_NextPart_000_003E_01C0F346.3A93D100
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Visit booth 640 to see the latest features of Clio, the most widely =
used ILL
Management system available today. =20
=20
In addition to the features you know and love - OCLC compatibility, =
extensive=20
reports and statistics, automatic patron web initiated requests, =
notices, billing,=20
bookstraps, labels, email, ALA forms- we will be showing our new =
features.
=20
Auto search your web OPAC for availability of new lending requests via =
one
simple Clio window. Call no and location printed on pick slips. NOs =
and
Conditionals answered immediately without printing. Auto search your =
patron=20
initiated borrowing requests to check your own holdings.
=20
Docline - complete interface on a single Clio screen - available NOW =
(not
waiting for ISO).
=20
Patron Web interface, submit requests, get status, submit renewals
Ariel=AE document monitor - automatic borrowing and lending status
updates to OCLC, Docline and your Clio database, pdf conversion, copy to =
server, email patron notices.
=20
Search OCLC, Docline, union catalogs, consortial catalogs from one =
integrated
Clio screen. No flipping between applications!
=20
ClioDoc - manages local fulfillment of requests for local faculty, =
distance ed or document supply service.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_003E_01C0F346.3A93D100
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Visit booth 640 to see the latest =
features of=20
Clio, the most widely used ILL
Management system available =
today. =20
In addition to the features you know =
and love -=20
OCLC compatibility, extensive
reports and statistics, automatic =
patron web=20
initiated requests, notices, billing,
bookstraps, labels, email, =
ALA forms-=20
we will be showing our new features.
Auto search=20
your web OPAC for availability of new lending requests via=20
one
simple Clio window. Call no and location printed on pick=20
slips. NOs and
Conditionals answered immediately without=20
printing. Auto search your patron
initiated borrowing requests to check =
your own=20
holdings.
Docline - complete interface on =
a single=20
Clio screen - available NOW (not
waiting for =
ISO).
Patron Web interface, =
submit=20
requests, get status, submit renewals
Ariel=AE =
document=20
monitor - automatic borrowing and lending =
status
updates to=20
OCLC, Docline and your Clio database, pdf conversion, copy to server, =
email=20
patron notices.
Search OCLC, Docline, =
union=20
catalogs, consortial catalogs from one integrated
Clio screen. =
No=20
flipping between applications!
ClioDoc - =
manages=20
local fulfillment of requests for local faculty, distance ed or document =
supply=20
service.
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_003E_01C0F346.3A93D100--
=========================================================================
Date: Wed, 13 Jun 2001 14:57:46 -0400
Reply-To: Beth Coogan
Sender: ILL Records Management Software User's Group
From: Beth Coogan
Subject: Inverted dates
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
I've come up with a rather unique problem. Clio is telling me we have
duplicate requests but they are the same with the dates inverted -i.e.
3/8/01 and 8/3/01. Clio is inverting the request dates. Any answers or
solutions occur to anyone?
Beth Coogan
Elizabeth C. Coogan
Sr. Library Associ.Specialist
Interlibrary Loan
Brown University
Providence, RI 02912
Elizabeth_Coogan@brown.edu
=========================================================================
Date: Wed, 13 Jun 2001 11:11:41 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: FW: UPLOAD to Microenhancer error
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Judd Knight
Clio Software Support
-----Original Message-----
From: Judd Knight [mailto:judd@cliosoftware.com]
Sent: Wednesday, June 13, 2001 11:08 AM
To: Penwarden, Ann (ETS: Library)
Subject: RE: UPLOAD to Microenhancer error
Ann,
For some reason the file has become read-only. Have your system people
change your permissions to this file along with the other data files to
full.
Judd Knight
Clio Software Support
-----Original Message-----
From: Penwarden, Ann (ETS: Library) [mailto:apenwarden@monroecc.edu]
Sent: Wednesday, June 13, 2001 10:50 AM
To: 'judd@cliosoftware.com'
Subject: UPLOAD to Microenhancer error
> Hi Judd,
>
> I get an error message: "ERROR ON INSERT FILE
> C:\OCLCAPPS\ILLME\N_norecv.dat! STATUS=46"
>
* This particular update doesn't get loaded to Microenhancer. I've run into
this before and you sent me a new file to put in the directory. Why does
this occur?
* >
> Thanks,
>
> Ann
>
> Ann Penwarden
> Assistant Director for Systems & Extension Services
> Monroe Community College Libraries
>
>
>
=========================================================================
Date: Wed, 13 Jun 2001 11:56:32 -0700
Reply-To: Lee Bayer
Sender: ILL Records Management Software User's Group
From: Lee Bayer
Subject: Error Message
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Hello,
We have recently installed CLIO and I am new to the list. I do have a
question regarding an error message we occasionally received when we have
updated borrowing requests and they are being sent to the
MicroEnhancer. Sometimes an error comes up stating, error on insert file
OCLCAPPS\ILLME\N_delreq.dat! Status=46. The records are updated correctly
on CLIO and on OCLC but just wondering about this error message. Thank you
for your help.
Lee
********************************************
Lee Bayer
Head, Interlibrary Loan Department
California State University, San Bernardino
San Bernardino, CA 92407-2397
E-MAIL: lbayer@csusb.edu
PHONE: (909) 880-5093 OCLC: CSB
FAX: (909) 880-5906 ARIEL: 139.182.123.15
LIBRARY WEB PAGE: lib.csusb.edu
********************************************
=========================================================================
Date: Wed, 13 Jun 2001 17:31:57 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: Travel Plans
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0246_01C0F42E.BF27E670"
This is a multi-part message in MIME format.
------=_NextPart_000_0246_01C0F42E.BF27E670
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
We are off to the ALA and will return 6/23.
As usual, we will try to keep up to date via email and phone, but Judd =
is your primary tech support resource (and the best one I know!)
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_0246_01C0F42E.BF27E670
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
We are off to the ALA and will return=20
6/23.
As usual, we will try to keep up to =
date via email=20
and phone, but Judd is your primary tech support resource (and the best =
one I=20
know!)
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_0246_01C0F42E.BF27E670--
=========================================================================
Date: Thu, 14 Jun 2001 11:31:14 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: DRA sites
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_001D_01C0F4C5.854489D0"
This is a multi-part message in MIME format.
------=_NextPart_000_001D_01C0F4C5.854489D0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Hi,
We are in the process of adding DRA to the list of OPACs which can be =
automatically searched by Clio 2.2/2.4. Could you send us a note if you =
have a DRA web OPAC.
Thanks,
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_001D_01C0F4C5.854489D0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Hi,
We are in the process of adding DRA to =
the list of=20
OPACs which can be automatically searched by Clio 2.2/2.4. Could =
you send=20
us a note if you have a DRA web OPAC.
Thanks,
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_001D_01C0F4C5.854489D0--
=========================================================================
Date: Thu, 14 Jun 2001 17:04:18 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: New Ariel updating module available
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_001F_01C0F4F4.0C52BB80"
This is a multi-part message in MIME format.
------=_NextPart_000_001F_01C0F4F4.0C52BB80
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Hi,
We have a new module available which monitors your Ariel In and Out =
boxes and automatically updates your Clio database to ReceivedCopy or =
YesCopy. It also takes into account the current status of Borrowing =
items so that it does not update items right away if they are not yet =
'Shipped'. It waits until they are 'Shipped' and then updates the =
record to an OCLCStatus of Received. That way you will not get any =
updating errors in ILLME.
This module also provides for viewing the file, converting to PDF and =
copying to a server. The PDF conversion requires Adobe Acrobat at the =
moment, but we will have a version which does not require it soon. =
Email to the patron will also be added soon.
Let us know if you would like to try this new capability out. those who =
have love it! =20
We will be showing it at the ALA.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_001F_01C0F4F4.0C52BB80
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Hi,
We have a new module available which =
monitors your=20
Ariel In and Out boxes and automatically updates your Clio database to=20
ReceivedCopy or YesCopy. It also takes into account the current =
status of=20
Borrowing items so that it does not update items right away if they are =
not yet=20
'Shipped'. It waits until they are 'Shipped' and then updates the =
record=20
to an OCLCStatus of Received. That way you will not get any =
updating=20
errors in ILLME.
This module also provides for viewing =
the file,=20
converting to PDF and copying to a server. The PDF conversion =
requires=20
Adobe Acrobat at the moment, but we will have a version which does not =
require=20
it soon. Email to the patron will also be added soon.
Let us know if you would like to try =
this new=20
capability out. those who have love it!
We will be showing it at the =
ALA.
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_001F_01C0F4F4.0C52BB80--
=========================================================================
Date: Thu, 14 Jun 2001 17:19:12 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Transferring files to new machine after upgrade
Comments: To: "William Schneller, Providence Public Library"
In-Reply-To: <5.1.0.14.0.20010614113214.009fb7a0@seq.clan.lib.ri.us>
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Bill,
There is no way at this time. If you have made custom changes to the design
and format of bookstraps or notices then you will have to make all the
adjustment in Clio 2.2 once again. As for the normal settings that you
enter from the Preferences/Notices Customize. These will transfer
automatically to Clio 2.2. These setting are stored in the cliodata.mdb
file, which is not replaced by the installation.
If you do have to make changes to the design and format of the bookstraps,
notices, etc. in Clio 2.2 then you can copy the clio.mdb to the other
machines with the Clio 2.2 installation, replacing the existing clio.mdb on
their pcs.
Judd Knight
Clio Software Support
-----Original Message-----
From: William Schneller, Providence Public Library
[mailto:schnell@seq.clan.lib.ri.us]
Sent: Thursday, June 14, 2001 10:37 AM
To: larry@cliosoftware.com; judd@cliosoftware.com
Cc: ddouglass@provlib.org
Subject: Transferring files to new machine after upgrade
Larry, Judd
We are in the process of upgrading CLIO from 2.0g to 2.2 and installing it
on a new pc. Is there a way to transfer setup info (bookstrap info,
wording on notices, etc.) from the old machine to the new?
-Bill
----------------------------------------------------------------
William Schneller Shared Resources / ILL Librarian
Providence Public Library 401 / 455-8028
225 Washington St. fax / 455-8032
Providence, RI 02903 OCLC RJ5
schnell@seq.clan.lib.ri.us
=========================================================================
Date: Mon, 18 Jun 2001 15:35:55 -0400
Reply-To: Beverly Brasch
Sender: ILL Records Management Software User's Group
From: Beverly Brasch
Subject: SLOW CLIO
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
We got newer computers for both ILL stations on Friday. They are Pentium =
IIIs. We were using Pentium Is. For some reason CLIO is unusually slow =
since we reinstalled it on these two computers. We are using CLIO 2. Any =
suggestions?
Everything else is much faster.
Beverly Brasch
Interlibrary Loans
Kennesaw State University (GKJ)
1000 Chastain Rd.
Kennesaw, GA 30144
Phone: 770-423-6002=20
FAX: 770-423-6185
=========================================================================
Date: Wed, 20 Jun 2001 20:09:09 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Backing up the Clio database-words of wisdom
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Clio users,
You must have exclusive access to the Clio database (cliodata.mdb) in order
to back it up correctly. If you back up the database that is being modified
by other users, your backup copy of the database may be damaged or
corrupted. When you open such a backup database in Microsoft Access, you may
receive the error message "database is corrupted." If you repair and compact
the database, you may find that data in the database is truncated.
The only way to ensure the integrity of your backup database is to achieve a
static copy of the database. You must have exclusive access to all the
tables in the database at the same time in order to do so. Once you have
exclusive access to the database, you can copy or export the database, and
then archive the copy or export. Be sure to rename the backup to reduce the
possibility of pointing the Clio program to the backup copy.
Judd Knight
Clio Software Support
=========================================================================
Date: Fri, 22 Jun 2001 08:58:41 -0700
Reply-To: Interlibrary Loan at PSC Library
Sender: ILL Records Management Software User's Group
From: Interlibrary Loan at PSC Library
Organization: Mary F. Shipper Library/LRC (PWS/PWSA)
Subject: New version and OPAC
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello, folks!
I've installed the new Clio 2.2 and input the information for our
OPAC, but when I recieve a lending request and click on the item to
search the OPAC, the Check Local Holdings screen comes up but nothing
happens. There is just a big white rectangle where the browser window
should be.
Under OPAC preferences, I've chosen the following:
Vendor: Endeavor (We are using Voyager and will transfer to the newest
version in July.)
OPAC URL: http://voy-wvupsc.lib.wvu.edu/ (I copied and pasted it from
the browser location window.)
I didn't change the following settings because it said not to, but here
they are.
SearchStringOCLCNo1: cgi-bin/Pwebrecon.cgi?Search_Arg=
SearchStringOCLCNo2: &Search_Code=020A&CNT=10&DB=LOCAL
SearchStrimgTitle1: cgi-bin/Pwebrecon.cgi?Search_Arg=
SearchStrimgTitle2: &Search_Code=TALL&CNT=10&DB=LOCAL
Anyone have any ideas what's wrong?
TIA,
Linda
--
Linda Celet Bane
Interlibrary Loan (PWS/PWSA)
Mary F. Shipper Library/LRC
Potomac State College of WVU
Keyser, WV 26726-2697
phone: (304)788-6903
fax: (304)788-6946
Ariel: 129.71.104.199, ariel@pscvax.wvnet.edu
E-mail: mailto:psclib1@pscvax.wvnet.edu
URL: http://pscvax.psc.wvnet.edu/~library/ill.html
=========================================================================
Date: Fri, 22 Jun 2001 11:07:31 -0600
Reply-To: "Buckley, Julie"
Sender: ILL Records Management Software User's Group
From: "Buckley, Julie"
Subject: ClioRequest: adding OCLC #
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Hi,
what are the some methods being used to add the OCLC # to the form in
ClioRequest before sending it to OCLC? Most of the request I receive by
webform do not have the OCLC or ISBN #.
Thanks!
Julie Buckley
Head of Public Services
(ILL,Reserves,Circulation)
Library
Montana Tech
Butte MT 59701 USA
406 496-4222
=========================================================================
Date: Fri, 22 Jun 2001 14:13:48 -0400
Reply-To: "Grove, Betty"
Sender: ILL Records Management Software User's Group
From: "Grove, Betty"
Subject: Re: New version and OPAC
Comments: To: Interlibrary Loan at PSC Library
MIME-Version: 1.0
Content-Type: text/plain; charset="windows-1252"
I have had the same thing happen to me. So what I do when the blank screen
comes up for ILL lending request #1, I just click on the 'forward arrow"
which takes you to ILL lending request #2, but I don't even handle that
records then. So,I just click on the back arrow and that takes me back to
ILL lending request #1, so I can handle that and the OPAC screen appears. It
works for me right now, even though it would be nice to have the OPAC screen
come up the first time for ILL lending request #1.
Betty Grove/ILL Dept/
Brevard Comm. College Library/Cocoa Campus
Cocoa, FL
-----Original Message-----
From: Interlibrary Loan at PSC Library [mailto:psclib1@PSCVAX.WVNET.EDU]
Sent: Friday, June 22, 2001 11:59 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] New version and OPAC
Hello, folks!
I've installed the new Clio 2.2 and input the information for our
OPAC, but when I recieve a lending request and click on the item to
search the OPAC, the Check Local Holdings screen comes up but nothing
happens. There is just a big white rectangle where the browser window
should be.
Under OPAC preferences, I've chosen the following:
Vendor: Endeavor (We are using Voyager and will transfer to the newest
version in July.)
OPAC URL: http://voy-wvupsc.lib.wvu.edu/ (I copied and pasted it from
the browser location window.)
I didn't change the following settings because it said not to, but here
they are.
SearchStringOCLCNo1: cgi-bin/Pwebrecon.cgi?Search_Arg=
SearchStringOCLCNo2: &Search_Code=020A&CNT=10&DB=LOCAL
SearchStrimgTitle1: cgi-bin/Pwebrecon.cgi?Search_Arg=
SearchStrimgTitle2: &Search_Code=TALL&CNT=10&DB=LOCAL
Anyone have any ideas what's wrong?
TIA,
Linda
--
Linda Celet Bane
Interlibrary Loan (PWS/PWSA)
Mary F. Shipper Library/LRC
Potomac State College of WVU
Keyser, WV 26726-2697
phone: (304)788-6903
fax: (304)788-6946
Ariel: 129.71.104.199, ariel@pscvax.wvnet.edu
E-mail: mailto:psclib1@pscvax.wvnet.edu
URL: http://pscvax.psc.wvnet.edu/~library/ill.html
=========================================================================
Date: Mon, 25 Jun 2001 09:26:00 -0400
Reply-To: Pat Barbour
Sender: ILL Records Management Software User's Group
From: Pat Barbour
Subject: Conditionals in 2.2
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello,
We are using the new 2.2 Clio for Lending Requests. When we
conditional a request it goes into OCLC & Clio at a Conditional Status.
If the lending library decides it can comply, then the request is still
in our Cond/Pend message file on OCLC.
What happens if the lending library deletes the record because it
found it to be in error or something? The record is no longer in OCLC,
but we still have a Clio record that says: Conditional in the status.
We do NOT want to keep a paper file. I have thought of one way to
handle this and
that is to periodically do a 'conditional' status search on the lending
requests in Clio, then check them in OCLC. The ones no longer in OCLC
can then be updated in Clio.
Does this sound reasonable? Or is my Monday brain a little fuzzy
still?
Thanks,
Pat
--
Patricia Barbour, Document Access Coordinator
Central Michigan University Libraries (EZC)
Finch - Document Access
1275 S. Franklin Street
Mt Pleasant MI 48859
517-774-3022 Phone
517-774-4499 Fax
pat.barbour@cmich.edu
=========================================================================
Date: Mon, 25 Jun 2001 12:07:05 -0400
Reply-To: "Grove, Betty"
Sender: ILL Records Management Software User's Group
From: "Grove, Betty"
Subject: clio problem
Comments: To: "psclib1@PSCVAX.WVNET.EDU"
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
--
I have had the same thing happen to me. So what I do when the blank screen
comes up for ILL lending request #1, I just click on the 'forward arrow"
which takes you to ILL lending request #2, but I don't even handle that
records then. So,I just click on the back arrow and that takes me back to
ILL lending request #1, so I can handle that and the OPAC screen appears. It
works for me right now, even though it would be nice to have the OPAC screen
come up the first time for ILL lending request #1.
Betty Grove/ILL Dept/
Brevard Comm. College Library/Cocoa Campus
Cocoa, FL
-----Original Message-----
From: Interlibrary Loan at PSC Library [mailto:psclib1@PSCVAX.WVNET.EDU]
Sent: Friday, June 22, 2001 11:59 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] New version and OPAC
Hello, folks!
I've installed the new Clio 2.2 and input the information for our
OPAC, but when I recieve a lending request and click on the item to
search the OPAC, the Check Local Holdings screen comes up but nothing
happens. There is just a big white rectangle where the browser window
should be.
********** Remainder of message body suppressed **********
=========================================================================
Date: Tue, 26 Jun 2001 16:18:09 -0700
Reply-To: Interlibrary Loan at PSC Library
Sender: ILL Records Management Software User's Group
From: Interlibrary Loan at PSC Library
Organization: Mary F. Shipper Library/LRC (PWS/PWSA)
Subject: Help with Clio Request
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello!
I spent the day altering the book ill request form, and I have
gotten it to work with Cliop Request to a certain degree. I can fill out
the formm and send it to the ill e-mail address. I can then open Clio
Request and download the e-mail message and parse it and send it to
review. When I go in to the Clio Request Review Window and look at the
request, everything is where it should be except that my Notes: field
keeps popping up in the Borrowing Notes field instead of the patron
notes field, which is where I would like them.
Now what am I supposed to do?
If I send it to review (without a lending string), it disappears
into the ether never to be seen again in my Clio database or my message
file. Even typing rv:[F10} pulls up nothing. The log says it is there
and has an A###### Clio Request ID, but I can't find any trace of the
record on OCLC or in Clio. If I send it to profile (which I know I have
not set up, but which doesn't ask for a lender string), it disappears
into the ether never to be seen again in my Clio database or my message
file. The log says it is there and has an A###### Clio Request ID, but I
can't find any trace of the record on OCLC or in Clio
I followed the user guide instructions as carefully as I could. I
know I installed Clio Request to the correct directory. Anyone know what
I am doing wrong?
--
Linda Celet Bane
Interlibrary Loan (PWS/PWSA)
Mary F. Shipper Library/LRC
Potomac State College of WVU
Keyser, WV 26726-2697
phone: (304)788-6903
fax: (304)788-6946
Ariel: 129.71.104.199, ariel@pscvax.wvnet.edu
E-mail: mailto:psclib1@pscvax.wvnet.edu
URL: http://pscvax.psc.wvnet.edu/~library/ill.html
=========================================================================
Date: Thu, 28 Jun 2001 07:11:48 -0400
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: Re; New Ariel updating module
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0064_01C0FFA1.98B30320"
This is a multi-part message in MIME format.
------=_NextPart_000_0064_01C0FFA1.98B30320
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
We have had lots of interest in this new feature. I have had a couple =
of suggestions from our initial beta testers which I am now =
incorporating. It should be released by the middle of next week. =20
I will be sending out individual email notices to those who expressed =
interest.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_0064_01C0FFA1.98B30320
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
We have had lots of interest in this =
new=20
feature. I have had a couple of suggestions from our initial beta =
testers=20
which I am now incorporating. It should be released by the middle =
of next=20
week.
I will be sending out individual email =
notices to=20
those who expressed interest.
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_0064_01C0FFA1.98B30320--
=========================================================================
Date: Thu, 28 Jun 2001 15:55:22 -0400
Reply-To: Angela Medders Mehaffey
Sender: ILL Records Management Software User's Group
From: Angela Medders Mehaffey
Organization: Ingram Library, State University of West Georgia
Subject: Problem with Clio 2.2
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------31EB7DB7121FF79BA01EFCD1"
This is a multi-part message in MIME format.
--------------31EB7DB7121FF79BA01EFCD1
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
We have just completed the download of Clio 2.2. We are able to
download and update our lending requests, but when we click on the
"Review New Requests" screen, under "new lending requests for books" and
"new journal requests," its screen says that we have 0 requests. We
have tried everything, and we are at a loss--how do we get this screen
to reflect the number of requests that we have so that we can check the
OPAC? I hope this makes sense. I believe that someone addressed this
earlier, but I believe I deleted those messages! Any help would be much
appreciated.
--------------31EB7DB7121FF79BA01EFCD1
Content-Type: text/x-vcard; charset=us-ascii;
name="amehaffe.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Angela Medders Mehaffey
Content-Disposition: attachment;
filename="amehaffe.vcf"
begin:vcard
n:Mehaffey;Angela
tel;fax:(770)836-4596
tel;work:(770)830-2354
x-mozilla-html:FALSE
org:Ingram Library (OCLC=GWC);State University of West Georgia
adr:;;Maple Street;Carrollton;GA;30117;
version:2.1
email;internet:amehaffe@westga.edu
title:ILL Administrative Supervisor
fn:Angela M. Mehaffey
end:vcard
--------------31EB7DB7121FF79BA01EFCD1--
=========================================================================
Date: Thu, 28 Jun 2001 17:36:46 -0700
Reply-To: Cindy Winter
Sender: ILL Records Management Software User's Group
From: Cindy Winter
Subject: Clio patron databse
Comments: cc: Betsy Fontenot ,
Christiana Diamond ,
Jeanne Ramsten ,
John Manley ,
Julie Caughell-Rush ,
Nicholas Lee ,
Rachael Short ,
Rosanne Croft
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Hello- we are in the process of evaluating Clio Web. We are a Public
Library. We process about 1500-2200 books a month for Borrowing. Our
Patron database in Clio has about 500 patrons, but is not current or
updated. Our primary method of circulation is to create a fast add and
hold for each request, allowing us to use our opac to notify patrons that
their book is in. We only use Clio for Lending and to track old Borrowing
requests. If we switch to CLIO WEB we would have to start maintaining a
patron database. We do not have an OPAC that is currently compatible with
CLIO so that it could make the fast adds as mentioned in version 3.0.
A. If we go to CLIO WEB we would have to maintain patron database right?
Can anyone tell us how long it takes to do this everyday, (match records
and/or create new Patron records.) when the Patron Database is regularly
maintained?
B. In general we've experienced the matching process to be tedious. For
instance we have one patron that needs 25 of his requests matched to his
Patron record. Is there something wrong with his patron data record in
CLIO? Is Clio case sensitive? (His requests are always lower case.)
C. Any tips for updating Patron Database?
D. When patrons register to use CLIOWEB how is this done. Do they do it
online? Or do they call us to get a PIN number?
E. Can the PIN number correspond to phone number or library card number?
F. Once the PIN number is assigned, if the patron forgets it, would it
have to be reassigned by them having to call us or can they get a reminder
online?
G. Will CLIO Request display an UNFILLED request?
H. We cut and paste the "Reasons for no" from Passport into the Unfilled
request into CLIO. Would patrons be able to see this? Could it be
customized so patrons could see "Reasons for no".
I. Right now we use CLIO 2d Access '97. Whenever we update LENDING and
other staff are also doing something in Borrowing, the LENDING paperwork
will not print out. Has anyone else experienced this? Is there anyway to
fix? We will be upgrading to 2.2 next month. Will this fix the problem?
Cindy Winter PH(503)988-5245
Interlibrary Loan Office FX(503)988-5221
Multnomah County Library cindyw@multcolib.org
801 SW 10th Portland, OR 97205 http//:www.multcolib.org
=========================================================================
Date: Fri, 29 Jun 2001 14:07:09 -0400
Reply-To: Angela Medders Mehaffey
Sender: ILL Records Management Software User's Group
From: Angela Medders Mehaffey
Organization: Ingram Library, State University of West Georgia
Subject: Book Labels
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------C5BE1E317095380D626D95C6"
This is a multi-part message in MIME format.
--------------C5BE1E317095380D626D95C6
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
We want to use the label function in Clio. Does anyone have any
recommendations on which labels work best? Thanks.
And thanks to those who responded to my earlier question. We finally
realized why we could not search the records late yesterday afternoon.
Everything works fine now.
--------------C5BE1E317095380D626D95C6
Content-Type: text/x-vcard; charset=us-ascii;
name="amehaffe.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for Angela Medders Mehaffey
Content-Disposition: attachment;
filename="amehaffe.vcf"
begin:vcard
n:Mehaffey;Angela
tel;fax:(770)836-4596
tel;work:(770)830-2354
x-mozilla-html:FALSE
org:Ingram Library (OCLC=GWC);State University of West Georgia
adr:;;Maple Street;Carrollton;GA;30117;
version:2.1
email;internet:amehaffe@westga.edu
title:ILL Administrative Supervisor
fn:Angela M. Mehaffey
end:vcard
--------------C5BE1E317095380D626D95C6--
=========================================================================
Date: Fri, 29 Jun 2001 11:44:09 -0700
Reply-To: "Graham, Susan"
Sender: ILL Records Management Software User's Group
From: "Graham, Susan"
Subject: Pending Requests Not Printing
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Hi All -
We are experiencing an odd situation with Clio where the Pending Requests
are not printing out through Clio on a consistent basis.
We have checked our preferences and directories and all seems to be in
order. Yet the lending requests (with those nice address labels) are not
printing out except once in a while.
Any suggestions?
Thank You!
Sue
Susan E. Graham
Circulation / ILL Supervisor
O'Grady Library
Saint Martin's College
5300 Pacific AVE SE
Lacey WA 98503
Telephone (360) 486-8806
FAX (360) 486-8810
E-Mail sgraham@stmartin.edu
=========================================================================
Date: Fri, 29 Jun 2001 15:02:05 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Book Labels
Comments: To: Angela Medders Mehaffey
In-Reply-To: <3B3CC3CD.BB544B3E@westga.edu>
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Angela,
Avery 6464 label
Judd Knight
Clio Software Support
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Angela Medders Mehaffey
Sent: Friday, June 29, 2001 1:07 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Book Labels
We want to use the label function in Clio. Does anyone have any
recommendations on which labels work best? Thanks.
And thanks to those who responded to my earlier question. We finally
realized why we could not search the records late yesterday afternoon.
Everything works fine now.
=========================================================================
Date: Fri, 29 Jun 2001 14:48:17 -0500
Reply-To: Pattisue Thoman
Sender: ILL Records Management Software User's Group
From: Pattisue Thoman
Subject: New user question
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
I have just gotten the Clio software and need some opinions about =
installation. I have been studying the instructions and have a question: =
We do ILL through OCLC on three computers. Should we install Clio =
separately on each computer used for ILL or on the library network? (I =
have not yet started using the MicroEnancer, but have installed it on one =
computer.) Is there one absolute answer or more than one possibility? =
What are the pros and cons?
Thank you for your help.
=20
Pattisue Thoman
Access Services Librarian
Oklahoma Baptist University (OCLC - OKB)
OBU Box 61310
500 W. University
Shawnee, OK 74804
E-mail: Pattisue_Thoman@mail.okbu.edu
Ariel address: Ariel@mail.okbu.edu
Phone:(405)878-2269