From: L-Soft list server at U. of Connecticut (1.8d)
[LISTSERV@UConnVM.UConn.Edu]
Sent: Friday, May 10, 2002 2:43 PM
To: Joseph Natale
Subject: File: "CLIO-L LOG0203"
=========================================================================
Date: Thu, 28 Feb 2002 09:41:59 -0500
Reply-To: Lynn Eaton
Sender: ILL Records Management Software User's Group
From: Lynn Eaton
Subject: patron notification sheet question
Comments: cc: Scott Letendre
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
To all:
We have just received a book that we had requested for a faculty member
who has been entered into our patron database. When we printed a patron
notification sheet for this book, it included a different faculty
member's name. This second faculty member is next in line
alphabetically to the first one.
I've looked at all the places in Clio that I can think of to see how
the names got mixed up, but I can't find where it might have crossed.
In all places, the correct faculty member's name appears. It is only on
the printed patron notification sheet where the second person's name
turns up.
I'm sure this is beginning Clio stuff, but that's where I'm at at this
point! Thanks very much for any information.
Lynn Eaton
Lynn Eaton
Cataloger/Head of Technical Services & CLGS coordinator
Library
Springfield Technical Community College
One Armory Sq.
Springfield, MA 01105
413.755.4565
fax: 413.733.8403
leaton@stcc.mass.edu
=========================================================================
Date: Fri, 1 Mar 2002 09:46:39 -0600
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: FW: Copyright
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Suzanne,
I spoke with a representative of the Copyright Clearance Center regarding
the need for article information when reporting. The representative told me
that this is not required. It is just an option. The only time article
information would be necessary would be when after reporting a photocopy to
the CCC a publisher contacted you about what article was cleared. This is
very rare. If this ever occurred you can obtain article information for the
title by performing a search of the title for the period in question by
request date (reqdate) then sort by request date. You would then disregard
the requests that were CCL and within the 5 photocopy rule.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: owner-ILL-L@listserv.it.northwestern.edu
[mailto:owner-ILL-L@listserv.it.northwestern.edu]
On Behalf Of
Suzanne Sweeney
Sent: Thursday, February 28, 2002 6:20 PM
To: ILL-L
Subject: Copyright
We have discovered that information we need to provide the
Copyright Clearance Center (CCC) is not easily available from our CLIO
database If you use CLIO and CCC how do you provide the information CCC
requires? Basically CCC wants article level information; CLIO's copyright
compliance report only provides aggregate title level information.
If you deal with this in a different way, let me know.
Thanks in advance for your suggestions! Pardon any duplications - I've
already sent a similar individual note to several list members.
Suzanne Sweeney
Research Support Librarian
Texas Woman's University Libraries (IWU)
P.O. Box 425528
Denton, TX 76204-5528
ssweeney@twu.edu
=========================================================================
Date: Tue, 5 Mar 2002 11:08:57 -0600
Reply-To: Donald Nagolski
Sender: ILL Records Management Software User's Group
From: Donald Nagolski
Subject: Docline & Clio
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Hi All,
Being fairly new to Clio, I have a question about Docline. I understand =
how ClioRequest works for manual entry of Docline. However, if you want =
to send your Docline request through automatically without specifying =
locations, is there a way to add the Docline request to Clio, or do you =
have to retype all the information into Clio?
Thanks
Donald J. Nagolski
Coordinator, Access Services
Loyola University Medical Center
Library of the Health Sciences
2160 South First Avenue
Maywood, IL 60153
708-216-5308
708-216-8115 (fax)
=========================================================================
Date: Tue, 5 Mar 2002 15:44:41 -0500
Reply-To: Ann Devenish
Sender: ILL Records Management Software User's Group
From: Ann Devenish
Subject: ClioDoc
Comments: cc: achapple@zoo.uvm.edu
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Dear Colleagues:
A colleague (not currently a member of this list) has asked me to
inquire about ClioDoc and its appropriateness for her library.
If you are a ClioDoc user and would be interested in answering
questions about your use of the program, please contact Angie
Chapple-Sokol at achapple@zoo.uvm.edu.
Many thanks,
Ann
***************************************
Ann W. Devenish
(adevenish@nelinet.net)
NELINET, Inc.
153 Cordaville Rd.
Southborough, MA 01772-1833
phone: 800.635.4638 ext.1940 (New England only)
phone: (direct dial) 508.597.1940
fax: 508.460.9455
http://www.nelinet.net
***************************************
=========================================================================
Date: Fri, 8 Mar 2002 12:03:57 -0600
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: Copyright notices on bookbands
Comments: To: ILL-L@listserv.it.northwestern.edu
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
What copyright wording do folks put on book bands to inform the patron that
reproduction violates federal copyright? I'm specifically trying to address
the copyright of audiovisual materials borrowed from another library for our
patrons. We are suspecting that a few patrons are burning copies of cds,
etc. The Library's lawyer has informed us that we must not fill any patron
requests if we know this is happening.
I've been finishing up the customization of the borrowing "book" bands as
we're getting ready to implement Clio. I want to add a brief note to inform
the patron/cover the Library's responsibility.
Sorry for any cross-posting.
Thanks,
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Sun, 10 Mar 2002 20:29:32 -0500
Reply-To: larry
Sender: ILL Records Management Software User's Group
From: larry
Subject: Travel Plans
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0016_01C1C872.49729EC0"
This is a multi-part message in MIME format.
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charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Greetings,
We will be on vacation for the next 2.5 weeks. Our tech support staff =
will continue to be available as usual to respond to your questions.
Please insure that all tech support questions are directed to =
Judd@cliosoftware.com except for ClioWeb matters, which should be =
directed to richard@cliosoftware.com.
We will be in contact with them via telephone and email during this =
period to provide additional assistance if necessary.
Larry Perkins
Clio Software
114 Bedford Rd.
New Boston, NH 03070
T: 603-487-2391 F: 603-487-2833
------=_NextPart_000_0016_01C1C872.49729EC0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Greetings,
We will be on vacation for the next 2.5 =
weeks. Our tech support staff will continue to be available as=20
usual to respond to your questions.
Please insure that all tech support =
questions are=20
directed to Judd@cliosoftware.com=20
except for ClioWeb matters, which should be directed to richard@cliosoftware.com.
We will be in contact with them via =
telephone and=20
email during this period to provide additional assistance if=20
necessary.
Larry Perkins
Clio Software
114 =
Bedford=20
Rd.
New Boston, NH 03070
T: 603-487-2391 F:=20
603-487-2833
------=_NextPart_000_0016_01C1C872.49729EC0--
=========================================================================
Date: Mon, 11 Mar 2002 09:00:49 -0500
Reply-To: Dorothy Porterfield
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Problems when getting new requests
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
We had power outages this weekend on campus and when I came in this morning,
my CLIO computer is giving me these messages when I try to have it read the
new requests from the Microenhancer.
"CLIO 3.0 can't follow the hyperlink to Macro MCRReadlenging. Please verify
the destination."
I tried rebooting the computer and then having CLIO reread the session. It
seemed to do it and the little window came up about printing new requests
but then that little window sat there for quite awhile and a new message
came up "Error in ReadMeWin. 2212CLIO 3.0 couldn't print your object."
Has anyone else dealt with these error messages and the solutions?
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan/Murray Library
PO Box 3002
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Mon, 11 Mar 2002 10:06:21 -0500
Reply-To: Kenneth Kinslow
Sender: ILL Records Management Software User's Group
From: Kenneth Kinslow
Subject: CLIO WEB
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Hi,
We are currently using CLIO 3.0 and just beginning to use
ClioRequest. We wanted to purchase and implement Clio Web; however, our
tech support people brought up a few questions about maintenance. So my
question is for the users of Clio Web. Briefly, are you happy with the
software, and have you had any maintenance problems? I realize these are
rather general questions, but anything you can pass on to me with regard to
your Clio Web experiences would be appreciated. Thanks for your help!!
Kenneth Kinslow
Supervisor, ILL/DocDelivery
(219) 631-9832
Fax (219) 631-8887
EMAIL: kinslow.2@nd.edu
=========================================================================
Date: Mon, 11 Mar 2002 10:38:10 -0500
Reply-To: "Fisher, Sheila D."
Sender: ILL Records Management Software User's Group
From: "Fisher, Sheila D."
Subject: Re: CLIO WEB
Comments: To: Kenneth Kinslow
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Could anyone responding to this please do it on the list serve for the rest
of use in the same position? Thanks.
Sheila Fisher
-----Original Message-----
From: Kenneth Kinslow [mailto:Kenneth.J.Kinslow.2@ND.EDU]
Sent: Monday, March 11, 2002 10:06 AM
To: CLIO-L@UCONNVM.UCONN.EDU
Subject: [CLIO] CLIO WEB
Hi,
We are currently using CLIO 3.0 and just beginning to use
ClioRequest. We wanted to purchase and implement Clio Web; however, our
tech support people brought up a few questions about maintenance. So my
question is for the users of Clio Web. Briefly, are you happy with the
software, and have you had any maintenance problems? I realize these are
rather general questions, but anything you can pass on to me with regard to
your Clio Web experiences would be appreciated. Thanks for your help!!
Kenneth Kinslow
Supervisor, ILL/DocDelivery
(219) 631-9832
Fax (219) 631-8887
EMAIL: kinslow.2@nd.edu
=========================================================================
Date: Tue, 12 Mar 2002 10:55:55 -0600
Reply-To: Donald Nagolski
Sender: ILL Records Management Software User's Group
From: Donald Nagolski
Subject: Library Symbols
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Many of the libraries we deal with use both OCLC and Docline, just as we =
do. Consequently, we have the same library in the database entered twice, =
once under their OCLC code and once under their Docline code. Is there =
any way in Clio to link these records? The problem arises in billing and =
statistics. Separate invoices are produced for each code and statistics =
are reported separately for each code. Seems like there should be a way =
to like the codes so that a comprehensive invoice or statistical report is =
possible.
Thanks
Donald J. Nagolski
Coordinator, Access Services
Loyola University Medical Center
Library of the Health Sciences
2160 South First Avenue
Maywood, IL 60153
708-216-5308
708-216-8115 (fax)
=========================================================================
Date: Sat, 16 Mar 2002 09:20:01 -0600
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: handling OCLC processing/referral centers in Clio's library datab
ase
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
There are libraries that request ILLs for other libraries. I think these are
called Processing centers or clearinghouses or something.
The loans are to be charged out to and shipped to some library other than
the library contacted with the OCLC symbol. A couple of examples are DPL,
TXN, and WRL.
How are folks setting these up in Clio's library database?
It was my understanding that a symbol can only be used once. My thought is
to expand the symbol to include the beginning of the "ship to" library's
name. For example, Fort Collins Public Library, whose requests are entered
by DPL, would be DPLfo
Any suggestions?
Thanks,
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Sat, 16 Mar 2002 09:25:15 -0600
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: What differentiates copy from loan in Clio's lending files
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
When receiving lending requests to be searched, Clio separates the requests
into two files: "new lending requests for books" and "new journal requests."
How does Clio make this sort? Is it based on content in the article field of
the OCLC requests?
We've had a couple of loan requests wind up in the copy file. We could still
process as a loan.
Thanks,
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Sat, 16 Mar 2002 09:28:59 -0600
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: email patron notices are different from the print notices
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
We're finding that the patron email messages say different wording than the
paper notices. We edited and hid some of the fields that we aren't using
(OCLC symbol for lending library, for example). These are okay, but we can't
figure out why the wording is different.
Thanks,
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Mon, 18 Mar 2002 09:36:02 -0500
Reply-To: "Hedreen, Rebecca C."
Sender: ILL Records Management Software User's Group
From: "Hedreen, Rebecca C."
Subject: Re: handling OCLC processing/referral centers in Clio's library
database
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
We have this situation with our state public libraries, many of whom use
a central code. I don't think your idea will work, as the requests
won't be associated with the new code when you download from OCLC. What
we do is to put the OCLC code in the Library name field and the central
library address in the billing address field. The code prints out on
the book bands, alerting us that this is a request that we must pay
attention to the Ship To field on the request itself (we use the address
on the request sheet, which is the Ship to, for copies). If we need to
create an invoice, I get the address from the OCLC request, put that
into the library record temporarily, print the invoice, and redo the
library record. I wouldn't want to do that on a regular basis, but as
we usually only do invoices for lost books, it's not too bad. For
overdue notices we just cross out the address and write in the correct
one.
Rebecca Hedreen
Interlibrary Loan & Circulation, Frederick Douglass Library
University of Maryland Eastern Shore (UME)
Princess Anne, MD 21853
(410) 651-6609 fax (410) 651-7597
rchedreen@mail.umes.edu
Ariel: 131.118.123.16
-----Original Message-----
From: Paul Burton Drake [mailto:DrakeP@JCL.LIB.KS.US]
Sent: Saturday, March 16, 2002 10:20 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] handling OCLC processing/referral centers in Clio's
library datab ase
There are libraries that request ILLs for other libraries. I think these
are
called Processing centers or clearinghouses or something.
The loans are to be charged out to and shipped to some library other
than
the library contacted with the OCLC symbol. A couple of examples are
DPL,
TXN, and WRL.
How are folks setting these up in Clio's library database?
It was my understanding that a symbol can only be used once. My thought
is
to expand the symbol to include the beginning of the "ship to" library's
name. For example, Fort Collins Public Library, whose requests are
entered
by DPL, would be DPLfo
Any suggestions?
Thanks,
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Tue, 19 Mar 2002 11:27:04 -0500
Reply-To: Mary Abdoney
Sender: ILL Records Management Software User's Group
From: Mary Abdoney
Organization: Eckerd College Library, Interlibrary Loan
Subject: 'Return To' field
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="------------685E2BB7DAC97951B49D7B0D"
This is a multi-part message in MIME format.
--------------685E2BB7DAC97951B49D7B0D
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hello all!
I am fairly new to CLIO, and have noticed that upon printing bookstraps,
our address does not print at the bottom in the 'Return To' field. The
address appears in our CD record in both CLIO and ME, but not on our
bookstraps. Please advise!
Thank you!
Mary Abdoney
--
****************************************************
"The final science is library science."
--John Barth
****************************************************
Mary Abdoney, MLS
Reference/Interlibrary Loan/Science Librarian
Eckerd College Library
4200 54th Street South
Saint Petersburg, Florida 33711
727.864.8475
abdonemm@eckerd.edu
http://www.eckerd.edu/library/mary.htm
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n:Abdoney;Mary
tel;fax:727.864.8997
tel;work:727.864.8475
x-mozilla-html:FALSE
url:http://www.eckerd.edu/library/mary.htm
org:Eckerd College Library;Interlibrary Loan
version:2.1
email;internet:abdonemm@eckerd.edu
title:ILL/Science Librarian/Reference
adr;quoted-printable:;;4200 54th Street South=0D=0A;Saint Petersburg;Florida;33711;US
fn:Mary Abdoney
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--------------685E2BB7DAC97951B49D7B0D--
=========================================================================
Date: Tue, 19 Mar 2002 13:39:42 -0500
Reply-To: Pat Barbour
Sender: ILL Records Management Software User's Group
From: Pat Barbour
Organization: Central Michigan University Libraries (EZC)
Subject: Re: 'Return To' field
Comments: To: Mary Abdoney
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Mary,
The 'Return To' address on the bookstraps is set up in
Clio. Go to Preferences at the top of the screen and into
Notices Customized. Chose the Lending Bookstrap and
be sure your address is in there correctly.
Hope this helps,
Pat
Mary Abdoney wrote:
> Hello all!
>
> I am fairly new to CLIO, and have noticed that upon printing bookstraps,
> our address does not print at the bottom in the 'Return To' field. The
> address appears in our CD record in both CLIO and ME, but not on our
> bookstraps. Please advise!
>
> Thank you!
>
> Mary Abdoney
>
> --
> ****************************************************
> "The final science is library science."
> --John Barth
> ****************************************************
> Mary Abdoney, MLS
> Reference/Interlibrary Loan/Science Librarian
> Eckerd College Library
> 4200 54th Street South
> Saint Petersburg, Florida 33711
> 727.864.8475
> abdonemm@eckerd.edu
> http://www.eckerd.edu/library/mary.htm
--
Pat Barbour, Interlibrary Loan Coordinator
Central Michigan University Libraries (EZC) Phone: 989-774-3022
Mt. Pleasant, MI 48859 Fax: 989-774-4499
pat.barbour@cmich.edu
=========================================================================
Date: Wed, 20 Mar 2002 15:24:18 -0600
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: appreciation for assistance
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
For the past couple of months, I've posted numerous questions to this
listserv and have appreciated the response form all (Larry & Judd to us
library folks).
Thank you.
(I've created some powerpoint training modules, developed for staff
training. I'd be willing to share - just contact me directly).
Thanks again,
Paul
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Wed, 20 Mar 2002 16:48:51 -0600
Reply-To: Ursula Scholz
Sender: ILL Records Management Software User's Group
From: Ursula Scholz
Subject: Error with lending bookbands
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Hello all,
Our Clio software suddenly decided to stop printing our name and address =
on our lending book bands. When I return to the lending menu, I get the =
following error message:
Error in Lending Bookstrap report 2471 The expression you entered as a =
query parameter produced this error: "The object doesn't contain the =
Automation object 'Lender'."
The bookstrap then prints with blanks where our name and address used to =
appear. The odd thing is that this was working fine this morning!
Any ideas? Thanks!
Ursula
****************************
Ursula Scholz
uscholz@luc.edu / 773-508-2636
Interlibrary Loan Librarian
Cudahy Library
Loyola University Chicago
=========================================================================
Date: Thu, 21 Mar 2002 14:50:46 -0500
Reply-To: "Williams, David"
Sender: ILL Records Management Software User's Group
From: "Williams, David"
Subject: ClioWeb, should we go Linux or Windows?
MIME-Version: 1.0
Content-Type: text/plain
We're about to obtain ClioWeb. We presently
have Clio running on a University-maintained Windows
machine that does not have a web server. Our library
web site is currently on a Linux box running
Apache, and we like it that way.
In short, my question is, is there anything to be
gained by having the University set up a web server
and ClioWeb on the present Clio (Windows) server
versus installing ClioWeb on our present (Linux)
Apache webserver and leaving Clio itself on the
University's Windows machine? (As I understand it,
Clio itself runs only under Windows.) I understand
that in any event, the Clio data files will have to
be copied for ClioWeb to use them. Is there any
advantage to having Clio and ClioWeb on the same
box?
Thanks in advance,
Dave Williams
Pace University Law Library
=========================================================================
Date: Fri, 22 Mar 2002 10:23:33 -0500
Reply-To: "Williams, David"
Sender: ILL Records Management Software User's Group
From: "Williams, David"
Subject: Anyone running ClioWeb under Linux?
MIME-Version: 1.0
Content-Type: text/plain
I would be interested in hearing about the
experiences of anyone running ClioWeb on Linux.
Thanks in advance,
Dave Williams
dwilliams@law.pace.edu
=========================================================================
Date: Tue, 26 Mar 2002 16:52:09 -0600
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: email notice weirdness
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
We did some customization on the print notices, and the changes work fine.
Our email notices aren't. Much less information than the print. Header
labels not changed. Phase repeated.
How can we fix the email notices?
Thanks,
Paul
We're now completely up on lending and doing borrowing requests for staff.
Coming up totally for borrowing on April 1st - NO FOOLING!
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Thu, 28 Mar 2002 09:50:38 -0500
Reply-To: Dorothy Porterfield
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Mea Culpa - Reasons for NO
Comments: To: aclcp-l@lvc.edu, ILL-L@northwestern.edu
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
Oh my, I am horrified. Here we have been dutifully checking off the correct
reasons for no with each "no" we updated in CLIO and, due to a call from
another institution wanting to know why we turned down a request, I found
out that the "reasons for no" feature was turned off in ILLME. And I've
been grumbling with all the rest about those schools that don't bother to
say why they've turned down the request. And I ARE one! Yikes.
For those of you who might fall in the same boat, here is a little
refresher as to how to activate your Reasons for No, if you are using CLIO.
1. Open up ILLME
2. Select "Tools"
3. Select "Options"
4. Select "General"
5. Make sure that "Update Records with Reasons for NO" is checked.
That's it. And again, I apologize for all these months when we thought it
was still activated. Apparently, during one of our upgrades, it became
deactivated, unbeknowst to us.
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan/Murray Library
PO Box 3002
Messiah College
One College Ave.
Grantham, PA 17027