From: L-Soft list server at U. of Connecticut (1.8d)
[LISTSERV@UConnVM.UConn.Edu]
Sent: Tuesday, August 20, 2002 2:01 PM
To: Joseph Natale
Subject: File: "CLIO-L LOG0205"
=========================================================================
Date: Tue, 30 Apr 2002 14:12:09 -0500
Reply-To: nichols
Sender: ILL Records Management Software User's Group
From: nichols
Subject: Re: E-mail notices in Clio
MIME-version: 1.0
Content-type: text/plain; charset=ISO-8859-1
Content-transfer-encoding: 7BIT
I agree with Raymond Schwartz -- we need to have verification that emails were
sent because I also have the problem of patrons claiming they never received
notification. Sometimes I think that Clio really did not send the email;
verification would be very helpful.
Linda
Linda J. Nichols
Library Assistant III
Interlibrary Loans
Dick Smith Library
Box T-0450
Tarleton State University
Stephenville, Texas 76402
254.968.9660
Fax 254.968.9468
nichols@tarleton.edu
"Perhaps it is a universal truth that the loss of liberty at home is
to be charged to provisions against danger, real or pretended, from
abroad." -- James Madison to Thomas Jefferson, May 13, 1798
=========================================================================
Date: Wed, 1 May 2002 09:46:26 -0700
Reply-To: Catherine Hamer
Sender: ILL Records Management Software User's Group
From: Catherine Hamer
Subject: Re: E-mail notices in Clio
Comments: To: nichols@tarleton.edu
In-Reply-To: <3CCEE473@online>
MIME-Version: 1.0
Content-type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
I agree!
Catherine Hamer
Document Delivery/Interlibrary Loan Manager
CSU Monterey Bay Library
100 Campus Center
Seaside, CA 93955-8001
Ph#: (831) 582-3870 email: catherine_hamer@csumb.edu
Fax: (831) 582-3875 ariel: 207.62.129.245
Gotta question? The QandAcafe has answers. Visit http://qandacafe.org/
nichols@tarleton.edu writes:
>I agree with Raymond Schwartz -- we need to have verification that emails
>were
>sent because I also have the problem of patrons claiming they never
>received
>notification. Sometimes I think that Clio really did not send the email;
>verification would be very helpful.
>
>Linda
>
>Linda J. Nichols
>Library Assistant III
>Interlibrary Loans
>Dick Smith Library
>Box T-0450
>Tarleton State University
>Stephenville, Texas 76402
>254.968.9660
>Fax 254.968.9468
>nichols@tarleton.edu
>
>"Perhaps it is a universal truth that the loss of liberty at home is
>to be charged to provisions against danger, real or pretended, from
>abroad." -- James Madison to Thomas Jefferson, May 13, 1798
=========================================================================
Date: Wed, 1 May 2002 16:11:40 -0500
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: "Shipped" updates not happening in Clio Borrowing
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
For the past two days, we've discovered that Clio borrowing records are not
being updated to the "shipped" status. Most are still in the "Pending"
status in Clio, although the OCLC records indicate "Shipped."
Before last week, as we were starting up on borrowing through Clio, I
captured screen shots to update the status to "Shipped." As of last
Wednesday, we now do a daily download of the "Shipped" and "Unfilled"
reports and capture into Clio.
Any help? suggestions?
Thanks,
Paul
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Thu, 2 May 2002 11:57:24 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: FW: [CLIO] "Shipped" updates not happening in Clio Borrowing
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Paul,
In most cases the Clio status will not change to shipped. The only reason
the Clio status would change to shipped would be that the request was not in
Clio as a pending record prior to downloading the shipped category. The
only status that may change when downloading the shipped category is the
OCLC status.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Paul Burton Drake
Sent: Wednesday, May 01, 2002 4:12 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] "Shipped" updates not happening in Clio Borrowing
For the past two days, we've discovered that Clio borrowing records are not
being updated to the "shipped" status. Most are still in the "Pending"
status in Clio, although the OCLC records indicate "Shipped."
Before last week, as we were starting up on borrowing through Clio, I
captured screen shots to update the status to "Shipped." As of last
Wednesday, we now do a daily download of the "Shipped" and "Unfilled"
reports and capture into Clio.
Any help? suggestions?
Thanks,
Paul
Paul B. Drake
Document Delivery Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
fax 913 495 2440
ariel 207.193.121.81
=========================================================================
Date: Fri, 3 May 2002 11:47:48 -0700
Reply-To: Wiggins.Tanya@EPAMAIL.EPA.GOV
Sender: ILL Records Management Software User's Group
From: Tanya Wiggins
Subject: Library Groups
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Is there any way to print out a list of libraries not assigned to
groups. We have discovered that not all of the libraries in our database
have been assigned to a group and are not showing up on the Major Stats
by Group Lending Report.
Tanya Steed Wiggins,
Supervisory Librarian IV
US EPA NRMRL SPRD Library
staffed by ASRC Aerospace Corp.
919 Kerr Research Drive
P. O. Box 1198
Ada, OK 74821-1198
Voice: 580-436-8505
Fax: 580-436-8503
email: wiggins.tanya@epa.gov
=========================================================================
Date: Mon, 6 May 2002 09:39:50 -0400
Reply-To: "Cayer, John"
Sender: ILL Records Management Software User's Group
From: "Cayer, John"
Subject: *ClioWeb AND SIRSI*
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Please excuse cross postings
We are interested in hearing from any libraries out there using the ClioWeb
product in a SIRSI environment.
Please respond to me off the list.
Regards,
John A Cayer
InterLibrary Services
DiMenna-Nyselius Library
Fairfield University (FAU)
Fairfield, CT 06450-5195
203 254-4044 x2135
jcayer@mail.fairfield.edu
=========================================================================
Date: Mon, 6 May 2002 10:58:49 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Library Groups
Comments: To: Wiggins.Tanya@EPAMAIL.EPA.GOV
In-Reply-To:
MIME-Version: 1.0
Content-Type: text/plain; charset="Windows-1252"
Content-Transfer-Encoding: 7bit
Tanya,
In order to get a list of libraries that have not been assigned to a library
group you will need to get the customreport.mdb module from
http://www.cliosoftware.com/reports.htm. On this report along with some
other helpful reports is a report that will determine the groups that have
not been assigned to a library group. On the web page please be sure to
download the readme file which will give you information on setting up this
module and the reports that can be used.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Tanya Wiggins
Sent: Friday, May 03, 2002 1:48 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Library Groups
Is there any way to print out a list of libraries not assigned to
groups. We have discovered that not all of the libraries in our database
have been assigned to a group and are not showing up on the Major Stats
by Group Lending Report.
Tanya Steed Wiggins,
Supervisory Librarian IV
US EPA NRMRL SPRD Library
staffed by ASRC Aerospace Corp.
919 Kerr Research Drive
P. O. Box 1198
Ada, OK 74821-1198
Voice: 580-436-8505
Fax: 580-436-8503
email: wiggins.tanya@epa.gov
=========================================================================
Date: Mon, 6 May 2002 17:13:41 -0700
Reply-To: Pam Masamitsu
Sender: ILL Records Management Software User's Group
From: Pam Masamitsu
Subject: Borrowing Request Report
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
We're trying to add Patron Notes to this report printout. Has anyone done
this? Adding a text box to this layout and using the Patron8 field as
source, ends up as a query parameter. Is there something else to
change? We basically wanted most all the Borrowing Request Fields to print
on one piece of paper and this seemed like the report to modify. Any
suggestions?
Pam Masamitsu
Technical Information Specialist
LLNL Main Library
Phone: 925-424-4299
masamitsu1@llnl.gov
=========================================================================
Date: Tue, 7 May 2002 11:13:44 -0400
Reply-To: whites
Sender: ILL Records Management Software User's Group
From: whites
Subject: Patron match and patron database
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
We have been cleaning up our patron database and we find a few names
where we have the patron's record as first name, last name and then we
have another record that has it last name, first name. We want to make
the record correct and delete the one that has it in first name, last
name order. Because some records may be matched to one and some to the
other, what proceedure should we follow to consolidate them?
Sandra White
=========================================================================
Date: Tue, 7 May 2002 12:26:33 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: FW: [CLIO] Patron match and patron database
MIME-Version: 1.0
Content-Type: text/plain; charset="Windows-1252"
Content-Transfer-Encoding: 7bit
Sandra,
If you delete the incorrect one then the requests that were related to the
incorrect patron record will be in the Review New Requests Queue. You will
need to rematch these requests to the correct patron record by reviewing new
patrons.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of whites
Sent: Tuesday, May 07, 2002 10:14 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Patron match and patron database
We have been cleaning up our patron database and we find a few names
where we have the patron's record as first name, last name and then we
have another record that has it last name, first name. We want to make
the record correct and delete the one that has it in first name, last
name order. Because some records may be matched to one and some to the
other, what proceedure should we follow to consolidate them?
Sandra White
=========================================================================
Date: Thu, 9 May 2002 14:44:20 -0400
Reply-To: Sarah Chilton
Sender: ILL Records Management Software User's Group
From: Sarah Chilton
Subject: CLIO customization and workflow
Comments: cc: David Bair ,
Eric Eisinger
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="=_FAA711B7.8DECC4CE"
This is a MIME message. If you are reading this text, you may want to
consider changing to a mail reader or gateway that understands how to
properly handle MIME multipart messages.
--=_FAA711B7.8DECC4CE
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
We are new to CLIO; and are looking for some advice on customization =
and workflow. We are a Special Library; with about 150-350 interlibrary =
loan requests per month. Currently requests are manually entered into an =
Microsoft Access database that I created as soon they are submitted by =
patrons. More than half the requests are made through a web template that =
drops into a library e-mail account; other requests are made by phone, or =
on paper requests forms. Slightly less than half these requests =
eventually become OCLC ILL requests. If a patron submits many requests; =
they are added to the interlibrary loan database immediately; but may be =
submitted as OCLC requests over a period of two weeks. I am trying to =
develop a way to continue to get these requests into CLIO immediately; =
even if an OCLC request is made at a later date. How are manually =
entered requests matched to later OCLC requests by CLIO? (or a re =
duplicates created that need to be deleted? ) We are not currently using =
CLIO Request; but are interested in exploring that option when we get a =
system up and running. =20
Are there any libraries submitting requests to CLIO immediately; then =
generating a OCLC requests at a later date? We are also trying to =
simplify the patron data since we have a small group of patrons that are =
all in house. I'd also like to be able to change the order that informatio=
n appears in tables; to make it more useful to me. We have attempted to =
do some customization with no success. Any advise or help would be =
greatly appreciated.
Sarah Chilton
SChilton@Brookings.edu
Interlibrary Loan Librarian
Brookings Institution Library
(202) 797-6234 =20
--=_FAA711B7.8DECC4CE
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Content-Transfer-Encoding: quoted-printable
Content-Description: HTML
We are new to CLIO; and are =
looking=20
for some advice on customization and workflow. We are a Special =
Library;=20
with about 150-350 interlibrary loan requests per month. Currently=20=
requests are manually entered into an Microsoft Access database that =
I=20
created as soon they are submitted by patrons. More than half =
the=20
requests are made through a web template that drops into a library =
e-mail=20
account; other requests are made by phone, or on paper reque=
sts=20
forms. Slightly less than half these requests eventually =
become=20
OCLC ILL requests. If a patron submits many requests; they are added =
to=20
the interlibrary loan database immediately; but may be submitted as =
OCLC=20
requests over a period of two weeks. I am trying to =
develop a=20
way to continue to get these requests into CLIO immediately; even if =
an=20
OCLC request is made at a later date. How are manually =
entered=20
requests matched to later OCLC requests by CLIO? (or a re=20
duplicates created that need to be deleted? ) We are not currently =
using=20
CLIO Request; but are interested in exploring that option when we get a =
system=20
up and running.
Are there any libraries submitting =
requests=20
to CLIO immediately; then generating a OCLC requests at a later date? =
We=20
are also trying to simplify the patron data since we have a small group =
of=20
patrons that are all in house. I'd also like to be able to change=20
the order that information appears in tables; to make it=20
more useful to me. We have attempted to do some customizat=
ion=20
with no success. Any advise or help would be greatly=20
appreciated.
Sarah Chilton
SChilton@Brookings.edu
Interlibrary Loan Librarian
Brookings Institution Library
(202) 797-6234 =20
--=_FAA711B7.8DECC4CE--
=========================================================================
Date: Fri, 10 May 2002 10:49:40 -0500
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: Clio Troubleshooting Manual
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
I've developed a Clio troubleshooting manual to cover some of the "routine"
problems that we've encountered with Clio.
If you'd like a copy, let me know and I'll email it as an attachment. I
would appreciate any feedback for correction or addition.
Thanks,
Paul
Paul B. Drake
Reference Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
=========================================================================
Date: Fri, 10 May 2002 11:56:46 -0500
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: Can't email: Clio Troubleshooting Manual
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
I've discovered that my email wouldn't let me respond to requests with the
files as attachments. "Not sufficient" memory.
If you send me a disc, I'll copy and mail back.
Paul
-----Original Message-----
From: Drake, Paul
Sent: Friday, May 10, 2002 10:50 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: Clio Troubleshooting Manual
I've developed a Clio troubleshooting manual to cover some of the "routine"
problems that we've encountered with Clio.
If you'd like a copy, let me know and I'll email it as an attachment. I
would appreciate any feedback for correction or addition.
Thanks,
Paul
Paul B. Drake
Reference Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
=========================================================================
Date: Fri, 10 May 2002 13:24:18 -0500
Reply-To: Crystal Vedros
Sender: ILL Records Management Software User's Group
From: Crystal Vedros
Subject: EFTS, Clio Doc
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Is EFTS for Docline users now available with Clio?=20
Is anyone using ClioDoc to provide items from your own collections?
Crystal Cameron Vedros
Interlibrary Services
Univ. of Kansas Medical Center
cvedros@kumc.edu=20
913-588-7916
=========================================================================
Date: Fri, 10 May 2002 13:01:07 -0500
Reply-To: DrakeP@JCL.LIB.KS.US
Sender: ILL Records Management Software User's Group
From: Paul Burton Drake
Subject: UPDATE - need 3 discs: Can't email: Clio Troubleshooting Manual
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
I created this Troubleshooting manual as PowerPoint presentations. It takes
3 discs!
I'm sending a copy to ClioSoftware - hopefully anything useful would be
posted on its website.
Thanks for the interest.
Paul
-----Original Message-----
From: Drake, Paul
Sent: Friday, May 10, 2002 11:57 AM
To: 'CLIO-L@UConnVM.UConn.Edu'
Subject: Can't email: Clio Troubleshooting Manual
I've discovered that my email wouldn't let me respond to requests with the
files as attachments. "Not sufficient" memory.
If you send me a disc, I'll copy and mail back.
Paul
-----Original Message-----
From: Drake, Paul
Sent: Friday, May 10, 2002 10:50 AM
To: CLIO-L@UConnVM.UConn.Edu
Subject: Clio Troubleshooting Manual
I've developed a Clio troubleshooting manual to cover some of the "routine"
problems that we've encountered with Clio.
If you'd like a copy, let me know and I'll email it as an attachment. I
would appreciate any feedback for correction or addition.
Thanks,
Paul
Paul B. Drake
Reference Librarian
Johnson County Library (KNJ)
P.O. Box 2933
Shawnee Mission KS 66201-1333
email drakep@jcl.lib.ks.us
voice 913 495 2439
=========================================================================
Date: Mon, 13 May 2002 12:37:42 -0400
Reply-To: Nancy Rosedale
Sender: ILL Records Management Software User's Group
From: Nancy Rosedale
Subject: Troubleshooting Clio Request Setup/ Copyright reports
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
We are having trouble getting Clio Request to bring messages in from our
mailbox. The messages appear to have been read when viewed in email but
nothing appears in Clio Request. We get a parsing error 94 about Null
values. We have checked off "mark new requests ready to send" and played
around with different subject line entries to see what works...so far,
nothing does. Any suggestions?
Also, in Clio 3, we continue to have trouble getting a current count from
Copyright Status Reports. Is there some setting we need to change to get
Clio to more accurately count recent copies received?
Thanks!!
Nancy A. Rosedale
Supervisor, Interlibrary Loan Dept.
Bailey Howe Library
University of Vermont
538 Main St.
Burlington, VT 05405
802-656-0922
nrosedal@zoo.uvm.edu
=========================================================================
Date: Fri, 17 May 2002 14:47:06 -0400
Reply-To: Dorothy Porterfield
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Setting preferences for Bookstraps
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit
With all the hoopla over putting stickers on borrowed books, we've decided
to revert back to doing bookstraps for all of our incoming books but use the
stickers for our books going out. When I went into "Preferences" and
"Notices Customize", I chose the Borrowing option and changed it from
sticker labels to bookstraps. However, it then changed our Lending side to
bookstraps also.
Is there any way to just change it on one side of things without it
automatically changing the other side as well?
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan/Murray Library
PO Box 3002
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Fri, 17 May 2002 15:30:13 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Setting preferences for Bookstraps
Comments: To: Dorothy Porterfield
In-Reply-To:
MIME-Version: 1.0
Content-Type: text/plain; charset="Windows-1252"
Content-Transfer-Encoding: 7bit
Dee,
The selection of labels or bookstraps cannot be individually selected for
lending and borrowing. If you select bookstraps for borrowing it will
change the label setting for lending to bookstaps and visa versa (sp?).
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: ILL Records Management Software User's Group
[mailto:CLIO-L@UConnVM.UConn.Edu]On Behalf Of Dorothy Porterfield
Sent: Friday, May 17, 2002 1:47 PM
To: CLIO-L@UConnVM.UConn.Edu
Subject: [CLIO] Setting preferences for Bookstraps
With all the hoopla over putting stickers on borrowed books, we've decided
to revert back to doing bookstraps for all of our incoming books but use the
stickers for our books going out. When I went into "Preferences" and
"Notices Customize", I chose the Borrowing option and changed it from
sticker labels to bookstraps. However, it then changed our Lending side to
bookstraps also.
Is there any way to just change it on one side of things without it
automatically changing the other side as well?
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan/Murray Library
PO Box 3002
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Wed, 29 May 2002 11:04:24 -0500
Reply-To: Baumbach Susan K
Sender: ILL Records Management Software User's Group
From: Baumbach Susan K
Subject: Venders
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
We are looking at venders, I would appreciate any input that you could =
give about which vender you are using and your likes and dislikes. And =
how compatible it is with CLIO.
THANK YOU FOR YOUR HELP.
Susan Baumbach
Library Technical Assistant
Interlibrary Loan
O'Keefe Library
St. Ambrose University
518 W. Locust St.
Davenport, IA 52803
E-Mail baumbachsusank@ambrose.sau.edu
Phone: 563-333-6467
=========================================================================
Date: Thu, 30 May 2002 14:20:56 -0500
Reply-To: Judd Knight
Sender: ILL Records Management Software User's Group
From: Judd Knight
Subject: Re: Patron dB
Comments: To: Mary McQueen
In-Reply-To: <3CF6740A.BAFD5349@wfpl.net>
MIME-Version: 1.0
Content-Type: text/plain; charset="Windows-1252"
Content-Transfer-Encoding: 7bit
Mary,
If the requests are consecutive then you can use the key combination CTRL
and the apostrophe key ['] to copy the same data that was used in the
previous request.
For example if I wanted to use the same patron name from the previous
request created I would place my cursor in the Patron Name field then enter
the key combination.
Judd Knight
Clio Software Support
817-726-3475
-----Original Message-----
From: Mary McQueen [mailto:mmcqueen@wfpl.net]
Sent: Thursday, May 30, 2002 1:49 PM
To: judd@cliosoftware.com
Subject: Patron dB
Dear Judd,
Easy question first. Is there a way to copy and paste a record when
doing manual request in ClioRequest? I often have several requests for
the same item with different critera (like geneological microfilms) and
it was so easy to do them in OCLC by just typing new and changing the
pertinent details. Clio seems a step backwards from this process as, so
far, I'm putting all the data in fresh for each request then sending it
up to OCLC. Have I missed something?
Was wondering similar things when putting in several requests from the
same person. Can I copy and edit to make a new request keeping the
patron info?
Thanks,
Mary McQueen
=========================================================================
Date: Fri, 31 May 2002 11:34:13 -0500
Reply-To: Pattisue Thoman
Sender: ILL Records Management Software User's Group
From: Pattisue Thoman
Subject: Borrowing turnaround statistics
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
I have used the statistics form on Clio that shows borrowing turnaround. =
I would like to get more detail and wonder if anyone else has already =
found a way to do this. More specifically : Is there a way to compare =
turnaround by library group? Also, when I ran the regular borrowing =
turnaround report a few numbers seemed "off the scale"; is there any easy =
way to see which requests they were and determine if something was wrong =
with the record? =20
Thanks for any help with this.
Pattisue Thoman
Access Services Librarian
Oklahoma Baptist University (OCLC - OKB)
OBU Box 61310
500 W. University
Shawnee, OK 74804
E-mail: Pattisue_Thoman@mail.okbu.edu
Ariel address:164.58.88.223 or Ariel@mail.okbu.edu
Phone:(405)878-2269