=========================================================================
Date: Fri, 1 Oct 1999 16:08:43 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Ann Devenish
Organization: NELINET, Inc.
Subject: Clio Users' Group Meeting
Comments: To: nelinet-l@nelinet.net, ill-l@listserv.acns.nwu.edu
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
NELINET invites you to attend the annual New England Clio Users'
Group Meeting! Special guests are Larry and Dorothy Perkins of
Perkins Associates.
The meeting will be hosted at Wellesley College, Clapp Library,
Thursday, October 27, 1999 from 1:00 p.m. to 3:30 p.m.
Join us for light refreshments and an exchange of information.
There is no charge to attend, but space is limited and registration
is required. Please complete and return your registration by email,
U.S. Mail, or fax as soon as possible. You will receive an email
confirmation and directions to Wellesley College, in Wellesley,
MA.
------------------------------------------------------------------------------------
Clio Users Meeting at Wellesley College
Registration
Thursday, October 28, 1999, 1:00 p.m.- 3:30 p.m.
Email to: demo@nelinet.net
Fax to: 617/332-9634
Mail to:
NELINET, Inc
Two Newton Executive Park
Newton, MA 02462-1495
Please provide your ....
Name:
Email:
Library Name:
OCLC Symbol:
Library Address:
Work Telephone:
***************************************
Ann W. Devenish (adevenish@nelinet.net)
NELINET, Inc.
Two Newton Executive Park
Newton, MA 02462-1495
phone: 1-800-635-4638 x 304 (New England only)
1-617-969-0400 x 304
fax: 1-617-332-9634
http://www.nelinet.net
***************************************
=========================================================================
Date: Mon, 4 Oct 1999 15:23:00 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Any other Regional Meetings?
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
NELINET invites you to attend the annual New England Clio Users'
Group Meeting! Special guests are Larry and Dorothy Perkins of
Perkins Associates......
I see where New England is having a CLIO Users' Group meeting. Do we have
such a group that covers the PA area? Any plans to have such a meeting for
us?
Dorothy Porterfield
dporterf@messiah.edu
Interlibrary Loan Technician
Messiah College
Grantham, PA
=========================================================================
Date: Mon, 4 Oct 1999 14:44:46 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Mary Zettwoch
Subject: HOW DO YOU DO REGRETS
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Dear All:
In our quest to get rid of more paper, we thought if we put all of our
regrets on CLIO we would not have to keep any paper patron files. If
anyone has done this, I have a few questions. 1). How do you enter the
item. 2) Do you update the item so it does not stay in pending status
forever. 3) Is there a way to pull these for statistics. Those of you in
the know, please contact me, I will be forever in your debt.
Mary Zettwoch
Mary Zettwoch zettwoch@umsl.edu
Head, Interlibrary Loan phone (314)-516-5082
Thomas Jefferson Library fax (314)-516-5853
University of Missouri - St. Louis (UMS) ariel IP 134.124.130.2
8001 Natuaral Bridge Rd.
St. Louis, MO 63121-4499
=========================================================================
Date: Tue, 5 Oct 1999 08:37:34 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Sandra White
Organization: James White Library ILL
Subject: Get borrowing requests
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I am fairly new to Clio. We are still working with it as far as
inputting requests and such. We have Clio entered on the 3 machines in
our office. They all have been working well, but in the last two weeks
one of the machines seems to freeze up every time we ask it to "get new
OCLC requests" in the borrowing section. It seems to do all the other
functions okay but not that one.
Our other computers do okay, but that is the one we do most of our
ordering on and when we can't get them, we have had to go back in to
oclc on another computer and save them all again and then transfer them
to Clio.
What do you suppose is wrong. We have a brand new systems person--as of
yesterday and I hate to dump this problem on him without some
information to help him out a little.
Sandra White
ILL Associate
James White Library
Andrews University
Berrien Springs MI 49104-1450
(616)471-3506
FAX (616)471-6166
=========================================================================
Date: Tue, 5 Oct 1999 09:10:20 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jennifer Cella
Subject: Question - Archives and Save Screens
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
I have two questions regarding Clio. We have only been using Clio for a
few months so we are still figuring things out from time to time. Recently
we my staff archived the complete requests and after doing so we discovered
a problem. Among those archived requests were items which have not been
paid but now that they have been archived, we are unable to edit the
records to mark them as paid. Has anyone else had this problem? Is there
a way to go back and indicate the paid status on these items which have
been archived?
My other question is regarding the savescreen.svs. We are also using
Cliorequest however that really does not have any impact of this question.
My staff member who does all of the borrowing requests has not been able to
'Get New OCLC Requests' and pull the save screens into Clio. We could not
upload the file on Friday and suspected that it was just a computer glitch
but on Monday we were still unable to do so. I tried the same task on
another PC and it would not work their either. Any suggestions how we can
get that file uploaded into Clio??
Any insight is greatly appreciated!
**********************************
Jennifer Cella
Asst. Head, Access Services
Howard-Tilton Memorial Library
Tulane University (LRU)
7001 Freret Street
New Orleans, LA 70118-5682
jcella@mailhost.tcs.tulane.edu
Phone (504)865-5695
Fax (504)862-8980
**********************************
=========================================================================
Date: Tue, 5 Oct 1999 10:35:35 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tammy Hines
Subject: help with clio
In-Reply-To: <37F9F10E.2816B15D@andrews.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hey folks!
I am not sure if the below is the same exact problem others are
experiencing but I sent this to Larry about 10 days ago. He has been
working on it. What is missing from the message below is that my hard
drive crashed and I had to reinstall all programs. So far, I have been
unable to get Clio to work.
This is how the problem started:
For the past week, everytime I send updates to the microenchancer, Clio
just sits there. The button 'send updates' is highlighted but the mouse
never turns to an hour glass. It doesn't lock up but it won't respond. I
have to shut the computer down.
You can't tell whether it is transferring the files or not.
The last two occasions it did-- and updating in the microenchancer was fine.
When actually updating the records, it seems to hesitate before the number
appears. Nothing has changed on my computer(as far as I know)
Then, my computer crashed. The programs have been reloaded but Clio
doesn't seem to connected to the Microenhancer(ver 1.0). It will not "get
new oclc files." It will pull in the save screen files.
Suggestions?
Tammy Hines
Head of Interlibrary Loan
Longwood College
Redford and Pine Streets
Farmville Va 23909
(804)395-2446
=========================================================================
Date: Tue, 5 Oct 1999 11:12:54 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Mark Purington
Subject: Re: Get borrowing requests
In-Reply-To: <37F9F10E.2816B15D@andrews.edu>
Mime-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
We had the exact same problem yesterday. After submitting a number of
requests, around 50 or so, I went in to the Borrowing Menu and clicked on
Get New OCLC Requests. Nothing happened, except Clio had locked up my
computer.
I re-booted (twice) and still had the same problem. Finally, I deleted the
.svs file from OCLCAPPS and we went back into each request and created a
new Save Screen for each. That seemed to work, and Clio seems alright
today, but now that I know that this was not an isolated incident, I'd be
very interested in learning more about it.
Mark S. Purington
I.L.L. Coordinator
Saint Anselm College (SAC)
Manchester, NH
On Tue, 5 Oct 1999, Sandra White wrote:
> I am fairly new to Clio. We are still working with it as far as
> inputting requests and such. We have Clio entered on the 3 machines in
> our office. They all have been working well, but in the last two weeks
> one of the machines seems to freeze up every time we ask it to "get new
> OCLC requests" in the borrowing section. It seems to do all the other
> functions okay but not that one.
>
> Our other computers do okay, but that is the one we do most of our
> ordering on and when we can't get them, we have had to go back in to
> oclc on another computer and save them all again and then transfer them
> to Clio.
>
> What do you suppose is wrong. We have a brand new systems person--as of
> yesterday and I hate to dump this problem on him without some
> information to help him out a little.
>
> Sandra White
> ILL Associate
> James White Library
> Andrews University
> Berrien Springs MI 49104-1450
> (616)471-3506
> FAX (616)471-6166
>
=========================================================================
Date: Tue, 5 Oct 1999 10:26:35 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: Converting borrowing requests
MIME-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
I think the most important thing to consider when there are difficulties
"getting" new records is to be sure that the file locations have not
changed. If software has been re-installed there is a good possibility
that the folders were assigned new names.
In our environment, shared CLIO database, individual installations of the
Microenhancer:
Savedscreen records need to be converted on each of the machines into the
CLIO files because they are saved on the computer that created the record.
The download resides on the specific workstation that did the download so
the records need to be converted on THAT machine.
On the flip-side, CLIO files are shared so that if one employee "sends
requests to the Microenhancer" all the requests in that file (borrowing
file OR lending file) are sent to the Microenhancer at that time regardless
of which workstation input the updates to the shared database. Once the
updates are sent to the Microenhancer the updates are in the file on the
computer where the command was issued.
The hardest part of our implementing CLIO was to get everyone on the "same
page" concerning file locations.
Hope this helps (if it doesn't *never mind* :-)
Connie
+++++++++++++++++++++++++++++++++++++++++++++++++++
Connie Moss cmoss@lib.ci.dallas.tx.us
Dallas Public Library (IGA) (214) 670 1748
1515 Young St. (214) 670 1752 FAX
Dallas, TX 75201
=========================================================================
Date: Tue, 5 Oct 1999 11:37:05 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jennifer Cella
Subject: Converting Borrowing Requests
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Thanks for replying Mark, I too am glad that we are not an isolated case.
Unfortunately I do not have a record of all of the requests produced
yesterday and Friday since all our requests are processed electronically.
If anyone else has had this problem please post to the list. Thanks again!
**********************************
Jennifer Cella
Asst. Head, Access Services
Howard-Tilton Memorial Library
Tulane University (LRU)
7001 Freret Street
New Orleans, LA 70118-5682
jcella@mailhost.tcs.tulane.edu
Phone (504)865-5695
Fax (504)862-8980
**********************************
=========================================================================
Date: Tue, 5 Oct 1999 08:40:08 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Re: Get borrowing requests
In-Reply-To: <37F9F10E.2816B15D@andrews.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 08:37 AM 10/5/99 -0400, Sandra White wrote:
>I am fairly new to Clio. We are still working with it as far as
>inputting requests and such. We have Clio entered on the 3 machines in
>our office. They all have been working well, but in the last two weeks
>one of the machines seems to freeze up every time we ask it to "get new
>OCLC requests" in the borrowing section. It seems to do all the other
>functions okay but not that one.
There is a 'minor' bug in Clio 1.2h which can cause this if the savescreen
file contains a record which does not have a lender string. This would
happen if a 'Review' or 'New' record were saved by accident. This has been
reported a few times in the last week or so. It has been fixed. If this
happens to anyone, please let me know.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Tue, 5 Oct 1999 08:52:37 -0800
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Kim Armstrong
Organization: Univ. Alaska Fairbanks
Subject: Re: Converting Borrowing Requests
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Jennifer Cella wrote:
> If anyone else has had this problem please post to the list. Thanks again!
>
We have been having sporadic trouble like this for about a month, both
with getting new requests (either way) and with sending updates. I was
starting to wonder if the recent changes in OCLC are affecting the way
certain records download, or if it's a telecommunications problem on our
end or something. It seems to be random, from what we see.
One thing that helps minimize the errors involving ILLME is to make sure
that Clio is not running when the OCLC programs are and vice versa. It's
kind of cumbersome to be starting up and shutting down programs all the
time, but it seems to work. We're on NT here, and have noticed that the
OCLC programs in general do not run as well on NT as they did on 95.
Thanks to Larry for the tip about saving requests without lending
strings. If this isn't already in the manual, could it be added?
Thanks,
--
Kim Armstrong, Library technician
Interlibrary Loan & Distance Delivery
Elmer E. Rasmuson Library
University of Alaska, Fairbanks
P.O. Box 756807 / Fairbanks, AK 99775-6807
voice: 907-474-5348 / in AK toll free: 1-800-478-5348
fax: 907-474-5744 / Ariel: 137.229.17.39
fnker@uaf.edu - correspondence
fylend@uaf.edu - ILL requests only
=========================================================================
Date: Tue, 5 Oct 1999 13:17:01 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Re: help with clio
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
CLIO here has been freezing like clockwork lately when I tell it to "send
updates to microenhancer". So, I reset the computer and bring CLIO back up
and then it works fine. Go figure!
Dee
Dorothy Porterfield
dporterf@messiah.edu
Interlibrary Loan Technician
Messiah College
Grantham, PA
=========================================================================
Date: Tue, 5 Oct 1999 13:39:57 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Melissa Hofmann
Subject: Re: help with clio
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
That used to happen to me constantly last spring. Larry said to repair
the database in Access. That solved the problem.
Melissa
Dorothy Porterfield wrote:
>
> CLIO here has been freezing like clockwork lately when I tell it to "send
> updates to microenhancer". So, I reset the computer and bring CLIO back up
> and then it works fine. Go figure!
>
> Dee
>
> Dorothy Porterfield
> dporterf@messiah.edu
> Interlibrary Loan Technician
> Messiah College
> Grantham, PA
--
~%%~~~~~%%~~~~~%%~~~~~%%~
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
~%%~~~~~%%~~~~~%%~~~~~%%~
=========================================================================
Date: Tue, 5 Oct 1999 13:29:07 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Re: Get borrowing requests
In-Reply-To: <4.1.19991005083602.04a72380@cliosoftware.com>
On 5 Oct 99, at 8:40, Larry Perkins wrote about Re: [CLIO] Get borrowing requests:
} There is a 'minor' bug in Clio 1.2h which can cause this if the savescreen
} file contains a record which does not have a lender string. This would
} happen if a 'Review' or 'New' record were saved by accident. This has been
} reported a few times in the last week or so. It has been fixed. If this
} happens to anyone, please let me know.
Does this mean that we can savescreen "Review" records in the
next version?
I thought it would be a nice way to track the number of unfilled
requests before we place the request and also keep track of what
patron's are ordering even if we don't fill their request by saving
them in Clio. Unfortunately when I tried I discovered that Clio does
not like the "Review" items.
Just curious.
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Tue, 5 Oct 1999 13:35:00 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Re: HOW DO YOU DO REGRETS
In-Reply-To: <3.0.32.19991004144445.006c918c@umsl-mail02.umsl.edu>
On 4 Oct 99, at 14:44, Mary Zettwoch wrote about [CLIO] HOW DO YOU DO REGRETS:
If anyone has a solution to this problem please post it on the list. I
am interest to hear the solution also.
} In our quest to get rid of more paper, we thought if we put all of our
} regrets on CLIO we would not have to keep any paper patron files. If
} anyone has done this, I have a few questions. 1). How do you enter the
} item. 2) Do you update the item so it does not stay in pending status
} forever. 3) Is there a way to pull these for statistics. Those of you in
} the know, please contact me, I will be forever in your debt.
}
Thanks,
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Tue, 5 Oct 1999 12:34:58 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: using CLIO barcodes
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Any other libraries out there using the workform from CLIO (for lending)
that includes the barcodes? We have just started doing this and while it's
working great most of the time, we're finding that occasionally, we get two
records that print over each other and I'm trying to figure out if it's a
printer problem or a glitch in CLIO. It's only happened a few times, but
nonetheless...
Any suggestions?
thanks,
Julia Graham
UC Santa Cruz Interlibrary Loan
=========================================================================
Date: Tue, 5 Oct 1999 14:54:24 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Re: using CLIO barcodes
In-Reply-To:
Julia,
} Any other libraries out there using the workform from CLIO (for lending)
} that includes the barcodes? We have just started doing this and while it's
} working great most of the time, we're finding that occasionally, we get two
} records that print over each other and I'm trying to figure out if it's a
} printer problem or a glitch in CLIO. It's only happened a few times, but
} nonetheless...
I have been using the CLIO workform for lending since May and
have not had the problem you describe. I suspect it is a printer
problem. It does not sound like something that the program could
do.
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Wed, 6 Oct 1999 13:34:56 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: renewals and notices - a big problem
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We've encountered a problem with CLIO that I haven't seen mentioned before
so I wanted to see if any other libraries have this problem.
We routinely get multiple renewal requests on any given item that we procur
for our patrons. Especially for faculty, one renewal isn't enough. What's
been happening is that CLIO shows that the last date a notice was generated
was way back in June, but the new due date is now Sept 10th. But it does
NOT generate a new overdue notice. This doesn't make any sense to me, as
I'd think CLIO would go by the last date a notice was sent and we have it
set to print notices for anything that's more than 2 days overdue.
Any thoughts?
Julia
UC Santa Cruz
Julia L. Graham
Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Wed, 6 Oct 1999 14:45:29 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Cristi Mac Waters
Subject: Re: renewals and notices - a big problem
In-Reply-To:
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Are you printing 1st or 2nd notices? We get another 2nd notice
every 20 days. Our interval is set to 20 days after the last notice for
2nd overdues and they keep generating even if it is a year or more
overdue? My theory anyway.
Date sent: Wed, 6 Oct 1999 13:34:56 -0700
Send reply to: "ILL Records Management Software User's Group"
From: Julia Graham
Subject: [CLIO] renewals and notices - a big problem
To: CLIO-L@UCONNVM.UCONN.EDU
> We've encountered a problem with CLIO that I haven't seen mentioned before
> so I wanted to see if any other libraries have this problem.
>
> We routinely get multiple renewal requests on any given item that we
> procur for our patrons. Especially for faculty, one renewal isn't enough.
> What's been happening is that CLIO shows that the last date a notice was
> generated was way back in June, but the new due date is now Sept 10th.
> But it does NOT generate a new overdue notice. This doesn't make any
> sense to me, as I'd think CLIO would go by the last date a notice was sent
> and we have it set to print notices for anything that's more than 2 days
> overdue.
>
> Any thoughts?
>
> Julia
> UC Santa Cruz
>
> Julia L. Graham
> Interlibrary Loan
> UC Santa Cruz
> 831-459-2802 (p)
> 831-459-3354 (f)
Cristi Mac Waters
Interlibrary Loan Borrowing Supervisor
Colorado State University
Ft. Collins Co 80523
OCLC code COF
=========================================================================
Date: Wed, 6 Oct 1999 14:55:03 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: Re: renewals and notices - a big problem
In-Reply-To: <199910062038.OAA66796@manta.library.ColoState.EDU>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
>Are you printing 1st or 2nd notices? We get another 2nd notice
>every 20 days. Our interval is set to 20 days after the last notice for
>2nd overdues and they keep generating even if it is a year or more
>overdue? My theory anyway.
>
1st notices. We use the second notices for letting our patrons know
they've been billed. So that wouldn't work to use for the second renewal.
But thanks for checking!
julia
Julia L. Graham
Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Thu, 7 Oct 1999 10:55:51 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Ann Devenish
Organization: NELINET, Inc.
Subject: Clio Users' Group Meeting - Clarification
Comments: To: nelinet-l@nelinet.net, ill-l@listserv.acns.nwu.edu
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
The annual New England Clio Users' Group Meeting will be hosted
at Wellesley College, Clapp Library, THURSDAY, OCTOBER 28,
1999 from 1:00 p.m. to 3:30 p.m. [NELINET's mailing to Clio users
in New England listed Thursday as Oct 27. Our apologies for any
confusion this may have caused.]
Please join with your colleagues for light refreshments and an
exchange of information. There is no charge to attend, but space
is limited and registration is required. You need not be a member
of NELINET to attend. Please complete and return your
registration by email, U.S.Mail, or fax as soon as possible. You
will receive an email confirmation and directions to Wellesley
College, in Wellesley, MA.
----------------------------------------------------------------------
-------------- Clio Users Meeting at Wellesley College Registration
Thursday, October 28, 1999, 1:00 p.m.- 3:30 p.m.
Email to: demo@nelinet.net
Fax to: 617/332-9634
Mail to:
NELINET, Inc
Two Newton Executive Park
Newton, MA 02462-1495
Please provide your ....
Name:
Email:
Library Name:
OCLC Symbol:
Library Address:
Work Telephone:
***************************************
Ann W. Devenish (adevenish@nelinet.net)
NELINET, Inc.
Two Newton Executive Park
Newton, MA 02462-1495
phone: 1-800-635-4638 x 304 (New England only)
1-617-969-0400 x 304
fax: 1-617-332-9634
http://www.nelinet.net
***************************************
=========================================================================
Date: Thu, 7 Oct 1999 11:11:47 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Ann Ackerson
Subject: statistical charts
MIME-version: 1.0
Content-type: text/plain; charset="ISO-8859-1"
I actually enjoy doing the monthly reports now, as Clio can give us such
wonderful tables. But how does one include them in a Word or Excel product?
Has anyone found a cut and paste way of applying charts from the statistics
function to an outside document?
Larry - is it on the wish list??
I truly love working with my Clio, and want to share (boast?) my work with
the powers that be.
Ann Ackerson
Interlibrary Loan Borrowing
Colgate University
Hamilton, NY 13346
=========================================================================
Date: Fri, 8 Oct 1999 09:22:15 EST
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Jonathan Harwell
Organization: Berry College
Subject: error message
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Dear Colleagues,
We recently installed Clio, which seems to work. The only problem is
that ILL ME won't function now. When we try to open ME, we get the
following error message:
"The database (Btrieve) could not start. This is most likely due to
lack of available memory. Close any open applications and re-start
ILL ME for Windows."
Has anyone experienced this before? Any suggestions? We've tried
closing all other windows; it doesn't change a thing.
Thanks,
Jonathan H. Harwell
Berry College
*******************
Jonathan H. Harwell, MLIS
Reference/Interlibrary Loan Librarian
Memorial Library
Berry College
Mount Berry, GA 30149
=========================================================================
Date: Fri, 8 Oct 1999 09:52:44 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Charlotte Welch
Subject: Re: error message
In-Reply-To: <199910081324.JAA09019@drew.berry.edu>
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
How much memory does the computer have? What O/S do you have?
Charlotte Welch
Bennington College
> -----Original Message-----
> From: ILL Records Management Software User's Group
> [mailto:CLIO-L@UCONNVM.UCONN.EDU]On Behalf Of Jonathan Harwell
> Sent: Friday, October 08, 1999 7:22 AM
> To: CLIO-L@UCONNVM.UCONN.EDU
> Subject: [CLIO] error message
>
>
> Dear Colleagues,
>
> We recently installed Clio, which seems to work. The only problem is
> that ILL ME won't function now. When we try to open ME, we get the
> following error message:
>
> "The database (Btrieve) could not start. This is most likely due to
> lack of available memory. Close any open applications and re-start
> ILL ME for Windows."
>
> Has anyone experienced this before? Any suggestions? We've tried
> closing all other windows; it doesn't change a thing.
>
> Thanks,
> Jonathan H. Harwell
> Berry College
>
>
> *******************
> Jonathan H. Harwell, MLIS
> Reference/Interlibrary Loan Librarian
> Memorial Library
> Berry College
> Mount Berry, GA 30149
>
=========================================================================
Date: Fri, 8 Oct 1999 09:54:36 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Angela Medders Mehaffey
Organization: Ingram Library, State University of West Georgia
Subject: (no subject)
MIME-Version: 1.0
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Content-Transfer-Encoding: 7bit
We have recently started using Clio (this week, in fact). I notice that
there are bar codes on the pull lists for lending materials that I print
from Clio. when I attempted to scan the bar code when updating, a "B"
was inserted in front of the ILL number. Is this a problem with my bar
code scanner, or is there some way I can configure Clio to read the bar
codes? I didn't notice anything about the bar codes in the manual we
received with the software, but I may not be looking in the right
place. Thanks in advance for any help you can give me with this.
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=========================================================================
Date: Fri, 8 Oct 1999 08:18:56 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Graham, Susan"
Subject: Re: error message
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
JOHNATHAN,
Is it possible that you have the new version of the ME and the current
version of CLIO? It is my understanding that the two are not campatible.
The CLIO update has not been released yet, so I have continued to use the
Older version of ILLME until they can be installed at the same time.
Hope this helps.
Sue Graham
-----Original Message-----
From: Jonathan Harwell [mailto:jharwell@ODIN.BERRY.EDU]
Sent: Friday, October 08, 1999 7:22 AM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: [CLIO] error message
Dear Colleagues,
We recently installed Clio, which seems to work. The only problem is
that ILL ME won't function now. When we try to open ME, we get the
following error message:
"The database (Btrieve) could not start. This is most likely due to
lack of available memory. Close any open applications and re-start
ILL ME for Windows."
Has anyone experienced this before? Any suggestions? We've tried
closing all other windows; it doesn't change a thing.
Thanks,
Jonathan H. Harwell
Berry College
*******************
Jonathan H. Harwell, MLIS
Reference/Interlibrary Loan Librarian
Memorial Library
Berry College
Mount Berry, GA 30149
=========================================================================
Date: Mon, 11 Oct 1999 09:42:50 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Re: barcode readers
In-Reply-To: <37FDF79C.ED0B142F@westga.edu>
Angela,
I have a feeling the "B" in your barcode is your reader. I use my
barcode reader all the time in CLIO and have never had any
problems. It just worked (once the barcode reader was
programmed right - it did not work at first but my reader was not
reading ANY barcodes, not just CLIO barcodes).
On 8 Oct 99, at 9:54, Angela Medders Mehaffey wrote about [CLIO] (no subject):
} We have recently started using Clio (this week, in fact). I notice that
} there are bar codes on the pull lists for lending materials that I print
} from Clio. when I attempted to scan the bar code when updating, a "B"
} was inserted in front of the ILL number. Is this a problem with my bar
} code scanner, or is there some way I can configure Clio to read the bar
} codes? I didn't notice anything about the bar codes in the manual we
} received with the software, but I may not be looking in the right
} place. Thanks in advance for any help you can give me with this.
}
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Mon, 11 Oct 1999 09:59:26 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Manuel Padron Jr."
Subject: Error Message
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7BIT
Dear Colleagues,
We have been using Clio for about a year. Lately, we keep getting the
error messages "Can't Load the 'Microsoft Excel (*xls)' format and "Can't
Load the 'MS-Dos Text (*txt)' format when we try to delete an ILL number
from the ILL number window in order to search for another record. Has
anyone encountered this problem before?
Thank you,
Manuel Padron Jr.
Interlibrary Loan Manager
University of Houston Libraries (TXH)
Houston, Texas 77204-2091
(713) 743-9723; Fax (713) 743-9725; Email MPadron@uh.edu
=========================================================================
Date: Mon, 11 Oct 1999 14:35:02 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Scott Garrison
Subject: ClioMed and printing
Mime-Version: 1.0
Content-type: text/plain; charset=us-ascii
We just installed ClioMed here and I've set it to print to our networked laser
printer (HP4si). When I tell ClioMed to print request records, it prints the
screen images in a goofy format: landscape, and kind of running together so
that one record is spread across two pages.
Am I correct in assuming that you all dump ClioMed records into Word or Excel
and print them from one of those apps? Or has anyone come up with a way to make
direct printing work on a one-record-per-page basis?
--SG
**************************************************************************************************
Scott Garrison, M.L.S. * Head, Systems Interface Services * DUMC Web Manager
Duke University Medical Center Library * DUMC 3702 * Durham, NC 27710 USA
vox:(919)660.1197 * fax:(919)681.7599 * email:garri002@mc.duke.edu
http://www.mc.duke.edu/mclibrary/ * http://www.mc.duke.edu/
**************************************************************************************************
=========================================================================
Date: Mon, 11 Oct 1999 15:42:08 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Angela Medders Mehaffey
Organization: Ingram Library, State University of West Georgia
Subject: Re: barcode readers
MIME-Version: 1.0
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Thanks to Gail and Larry for the replies. We are going to reconfigure the reader.
Gail Heideman wrote:
> Angela,
>
> I have a feeling the "B" in your barcode is your reader. I use my
> barcode reader all the time in CLIO and have never had any
> problems. It just worked (once the barcode reader was
> programmed right - it did not work at first but my reader was not
> reading ANY barcodes, not just CLIO barcodes).
>
> On 8 Oct 99, at 9:54, Angela Medders Mehaffey wrote about [CLIO] (no subject):
>
> } We have recently started using Clio (this week, in fact). I notice that
> } there are bar codes on the pull lists for lending materials that I print
> } from Clio. when I attempted to scan the bar code when updating, a "B"
> } was inserted in front of the ILL number. Is this a problem with my bar
> } code scanner, or is there some way I can configure Clio to read the bar
> } codes? I didn't notice anything about the bar codes in the manual we
> } received with the software, but I may not be looking in the right
> } place. Thanks in advance for any help you can give me with this.
> }
>
> Gail Heideman
> Interlibrary Loan
> Rolfing Library
> 2065 Half Day Rd.
> Deerfield, IL 60015
> Voice:(847)317-4008
> FAX:(847)317-4012
> gheidema@tiu.edu
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=========================================================================
Date: Mon, 11 Oct 1999 16:17:57 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Teresa Winning
Subject: Re: help with clio
In-Reply-To: <37FA37ED.E962D2C9@tcnj.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
What do you mean 'repair the database in Access'?
Just wondering,
Teresa
At 01:39 PM 10/5/99 -0400, you wrote:
>That used to happen to me constantly last spring. Larry said to repair
>the database in Access. That solved the problem.
Teresa L.Winning, Head winning@ohio.edu
Interlibrary Loan 740.593.2691 (voice)
Interlibrary Loan Dept. 740.593.2959 (fax)
Ohio University Library LIBID:45701B
Athens, Ohio 45701-2978 NACN: 48317 & 48320
ARIEL IP: ariel.library.ohiou.edu OCLC:OUN, ou2 (use OUN)
=========================================================================
Date: Wed, 13 Oct 1999 10:21:05 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Julia Graham
Subject: barcodes on bookstraps?
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Here's a combo I haven't seen yet and we're trying to figure out if it's
possible.
Can you get the barcode that CLIO attaches to the paperwork to print out on
the *lending bookstrap?*. We haven't been able to figure out how so I
figured I'd see if anyone else has.
Thanks!
julia
Julia L. Graham
Interlibrary Loan
UC Santa Cruz
831-459-2802 (p)
831-459-3354 (f)
=========================================================================
Date: Wed, 13 Oct 1999 14:49:25 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tracy Sutherland
Organization: Amherst College
Subject: Libraries using Webzap and CLIO
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
> Good Afternoon Clio users,
>
> After a meeting today I was asked to send a
> question out to the listserv regarding CLIO
> and webzap and the CLIO patron database. Any
> and all responses very helpful and
> appreciated. Thanks!
>
> 1. Is anyone maintaining or not maintaining a
> patron database and why?
>
> 2. Are there any libraries on this list using
> a combination of Webzap and CLIO? and how is
> it working for you?
> --
>
> ********************************************************************
>
> Tracy Sutherland
> Circulation/Interlibrary Loan Assistant
> Amherst College
> Frost Library
> Amherst, MA 01002
> (413)542-2666
> tesutherland@amherst.edu
> Ariel IP address 148.85.30.41
> ********************************************************************
--
********************************************************************
Tracy Sutherland
Circulation/Interlibrary Loan Assistant
Amherst College
Frost Library
Amherst, MA 01002
(413)542-2666
tesutherland@amherst.edu
Ariel IP address 148.85.30.41
********************************************************************
=========================================================================
Date: Wed, 13 Oct 1999 15:38:19 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Betty Sears
Subject: Re: Libraries using Webzap and CLIO
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I am maintaining a patron database, because my students use it for phone
numbers, e-mail, and I use it for searching number of records for
patron,etc..
We are limited to sending five request per day per patron and this comes
in very useful and also for looking up information on each patron and what
they have requested. It saves requesting duplicates of same papers or
books.
I also maintain, the library database because it is useful for many
things. Free copies, Fax numbers, etc. without me having to go online and
looking up these questions.
I do not use a combination of WegZap and CLEO, so I can not help in the
area.
Not sure if I helped any, but hopefully some.
Betty/Arthur Lakes Library/Information Delivery Services
Colorado School of Mines
Tracy Sutherland wrote:
> > Good Afternoon Clio users,
> >
> > After a meeting today I was asked to send a
> > question out to the listserv regarding CLIO
> > and webzap and the CLIO patron database. Any
> > and all responses very helpful and
> > appreciated. Thanks!
> >
> > 1. Is anyone maintaining or not maintaining a
> > patron database and why?
> >
> > 2. Are there any libraries on this list using
> > a combination of Webzap and CLIO? and how is
> > it working for you?
> > --
> >
> > ********************************************************************
> >
> > Tracy Sutherland
> > Circulation/Interlibrary Loan Assistant
> > Amherst College
> > Frost Library
> > Amherst, MA 01002
> > (413)542-2666
> > tesutherland@amherst.edu
> > Ariel IP address 148.85.30.41
> > ********************************************************************
>
> --
>
> ********************************************************************
> Tracy Sutherland
> Circulation/Interlibrary Loan Assistant
> Amherst College
> Frost Library
> Amherst, MA 01002
> (413)542-2666
> tesutherland@amherst.edu
> Ariel IP address 148.85.30.41
> ********************************************************************
=========================================================================
Date: Wed, 13 Oct 1999 14:56:11 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Graham, Susan"
Subject: Re: Libraries using Webzap and CLIO
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Hi -
I would like to maintain both patron and library databases. However when we
installed CLIO I had so little time to learn it all that I didn't start from
the beginning. I see how easy it is to update Library information, but I am
uncertain about the Patron information.
Any suggestions?
Thanks,
Sue Graham
Saint Martin's Library
-----Original Message-----
From: Betty Sears [mailto:bsears@MINES.EDU]
Sent: Wednesday, October 13, 1999 2:38 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: Re: [CLIO] Libraries using Webzap and CLIO
I am maintaining a patron database, because my students use it for phone
numbers, e-mail, and I use it for searching number of records for
patron,etc..
We are limited to sending five request per day per patron and this comes
in very useful and also for looking up information on each patron and what
they have requested. It saves requesting duplicates of same papers or
books.
I also maintain, the library database because it is useful for many
things. Free copies, Fax numbers, etc. without me having to go online and
looking up these questions.
I do not use a combination of WegZap and CLEO, so I can not help in the
area.
Not sure if I helped any, but hopefully some.
Betty/Arthur Lakes Library/Information Delivery Services
Colorado School of Mines
Tracy Sutherland wrote:
> > Good Afternoon Clio users,
> >
> > After a meeting today I was asked to send a
> > question out to the listserv regarding CLIO
> > and webzap and the CLIO patron database. Any
> > and all responses very helpful and
> > appreciated. Thanks!
> >
> > 1. Is anyone maintaining or not maintaining a
> > patron database and why?
> >
> > 2. Are there any libraries on this list using
> > a combination of Webzap and CLIO? and how is
> > it working for you?
> > --
> >
> > ********************************************************************
> >
> > Tracy Sutherland
> > Circulation/Interlibrary Loan Assistant
> > Amherst College
> > Frost Library
> > Amherst, MA 01002
> > (413)542-2666
> > tesutherland@amherst.edu
> > Ariel IP address 148.85.30.41
> > ********************************************************************
>
> --
>
> ********************************************************************
> Tracy Sutherland
> Circulation/Interlibrary Loan Assistant
> Amherst College
> Frost Library
> Amherst, MA 01002
> (413)542-2666
> tesutherland@amherst.edu
> Ariel IP address 148.85.30.41
> ********************************************************************
=========================================================================
Date: Thu, 14 Oct 1999 08:32:52 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Re: Libraries using Webzap and CLIO
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
You can update patron information in much the same way as you update library
information. I find that this is an excellent project for the slower times
in ILL near the end of semesters, etc.
Dee
Dorothy Porterfield
dporterf@messiah.edu
Interlibrary Loan Technician
Messiah College
Grantham, PA
>>> "Graham, Susan" 10/13/99 05:56PM >>>
Hi -
I would like to maintain both patron and library databases. However when
we
installed CLIO I had so little time to learn it all that I didn't start
from
the beginning. I see how easy it is to update Library information, but I
am
uncertain about the Patron information.
Any suggestions?
Thanks,
Sue Graham
Saint Martin's Library
-----Original Message-----
From: Betty Sears [mailto:bsears@MINES.EDU]
Sent: Wednesday, October 13, 1999 2:38 PM
To: CLIO-L@UCONNVM.UConn.Edu
Subject: Re: [CLIO] Libraries using Webzap and CLIO
I am maintaining a patron database, because my students use it for phone
numbers, e-mail, and I use it for searching number of records for
patron,etc..
We are limited to sending five request per day per patron and this comes
in very useful and also for looking up information on each patron and what
they have requested. It saves requesting duplicates of same papers or
books.
I also maintain, the library database because it is useful for many
things. Free copies, Fax numbers, etc. without me having to go online and
looking up these questions.
I do not use a combination of WegZap and CLEO, so I can not help in the
area.
Not sure if I helped any, but hopefully some.
Betty/Arthur Lakes Library/Information Delivery Services
Colorado School of Mines
Tracy Sutherland wrote:
> > Good Afternoon Clio users,
> >
> > After a meeting today I was asked to send a
> > question out to the listserv regarding CLIO
> > and webzap and the CLIO patron database. Any
> > and all responses very helpful and
> > appreciated. Thanks!
> >
> > 1. Is anyone maintaining or not maintaining a
> > patron database and why?
> >
> > 2. Are there any libraries on this list using
> > a combination of Webzap and CLIO? and how is
> > it working for you?
> > --
> >
> > ********************************************************************
> >
> > Tracy Sutherland
> > Circulation/Interlibrary Loan Assistant
> > Amherst College
> > Frost Library
> > Amherst, MA 01002
> > (413)542-2666
> > tesutherland@amherst.edu
> > Ariel IP address 148.85.30.41
> > ********************************************************************
>
> --
>
> ********************************************************************
> Tracy Sutherland
> Circulation/Interlibrary Loan Assistant
> Amherst College
> Frost Library
> Amherst, MA 01002
> (413)542-2666
> tesutherland@amherst.edu
> Ariel IP address 148.85.30.41
> ********************************************************************
=========================================================================
Date: Thu, 14 Oct 1999 13:35:29 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: aomgt
Organization: AoM / IAoM
Subject: Re: AoM/IAoM 18th Annual International Call for Participants
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
> Request permission to post to the list.
>
> Colleagues:
>
> ASSOCIATION OF MANAGEMENT/INTERNATIONAL ASSOCIATION OF MANGEMENT
> (AoM/IAoM)
>
> 18th Annual International Conference, August 10-12, 2000, San Antonio,
> TX
>
> THEME: CELEBRATING THE CENTURIES: HONORING THE PAST, NAVIGATING THE
> FUTURE
>
> Competitive Papers * Panels * Workshops * Symposia *
> Research-in-Progress * Tutorials * Best Practices Posters *
> Demonstration Projects * Plenary Sessions * Keynote Addresses
>
> The AoM/IAoM invites you to participate in its 18th Annual Conference by
> submitting a paper or proposal. We welcome submissions in all areas of
> management including organizational, human resources, information
> technology and health care management in addition to submissions from
> the fields of business, education (including distance learning),
> entrepreneurship, leadership, leadership, computer science and related
> disciplines. Contributions are invited from management scholars,
> researchers, educators, and practitioners worldwide.
>
> For more information about the AoM/IAoM, visit http://www.aom-iaom.org
> where news, appointments and conference updates are posted regularly.
>
> A detailed description of the call for papers, session formats, and
> submission guidelines can be found at
> http://www.aom-iaom.org/2-submission.html
>
> Subscribing to the Listservers is located on
> http://www.aom-iaom.org/dir16-lists.html
>
> A description of the AoM/IAoM venue is located at
> http://www.aom-iaom.org/dir2-ann.html
>
> All submissions will be peer reviewed and accepted papers will be
> published in the annual proceedings (with ISBN & Library of Congress
> Catalogue Numbers), and exceptional papers, after substantive
> submissions, may be resubmitted for consideration for publicatiion in
> one of the AoM/IAoM journals (http://www.aom-iaom.org/dir5-pub.html)
> published by Maximilian Press Publishers.
>
> Important Dates:
>
> Deadline for "Early Bird" Submissions December 31, 1999
> Deadline for Regular Submissions March 31, 2000
> Acceptance/Rejection Notifications April 31, 2000
>
> Deadline for Submissions of Final Camera-Ready Proceedings Papers and
> ALL Conference Fees May 21, 2000
>
> For more information contact:
>
> AoM/IAoM Headquarters at AoM@Infi.Net or call (757) 482-2273
> or The Office of the President at kldi@mindspring.com or call (804)
> 320-5771
>
> **********************************************************************************
> The AoM/IAoM is a bona fide nonprofit professional educational
> organization with articles of incorporation, constitution & by-laws
> (1983) and Federal Tax Number.
> **********************************************************************************
>
> Willem Artur Hamel, Ph.D.
> AoMgt@Infi.Net
> 757-482-2273 - Fax 757-482-0325
=========================================================================
Date: Thu, 14 Oct 1999 11:16:58 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Re: barcodes on bookstraps?
In-Reply-To:
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 10:21 AM 10/13/99 -0700, Julia Graham wrote:
>Here's a combo I haven't seen yet and we're trying to figure out if it's
>possible.
>Can you get the barcode that CLIO attaches to the paperwork to print out on
>the *lending bookstrap?*. We haven't been able to figure out how so I
>figured I'd see if anyone else has.
This sounds like a good suggestion. We will include it in our Clio 2.x plans.
Larry Perkins
=========================================================================
Date: Thu, 14 Oct 1999 12:38:29 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Re: help with clio
In-Reply-To: <3.0.5.32.19991011161757.007de9e0@oak.cats.ohiou.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
At 04:17 PM 10/11/99 -0400, Teresa Winning wrote:
>What do you mean 'repair the database in Access'?
The clio database (cliodata.mdb) can be repaired using the Repair utility
provided with later disk sets of Clio or using Microsoft Access(any version
except Access2000).
To repair with MS Access:
1. Start Access. When you get the screen that askes you to select
or create a database, click Cancel.
2. From the Tools menu select Database Utilities, then Repair.
3. Using the next dialog screen, point Access to the
cliodata.mdb file, which may be on your server or on your local hard drive.
4. Click repair.
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Fri, 15 Oct 1999 08:58:22 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Joe Natale
Organization: UConn Libraries
Subject: Sorry about the call for participants message
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I apologize for the posting of the 'Call for Participants" message that
appeared on Clio-L on Thursday afternoon.
The subscriber that posted it has been removed from Clio-l.
Thanks,
Joe
--
Joseph Natale
Document Delivery/Shared Resources Librarian
University of Connecticut Libraries
369 Fairfield Rd. (U-1005F)
Storrs, CT 06269-1005
860-486-3107 voice
860-486-3593 fax
libadm47@uconnvm.uconn.edu
--------------------------
=========================================================================
Date: Mon, 18 Oct 1999 16:40:37 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Ann Devenish
Organization: NELINET, Inc.
Subject: Clio Users' Group Meeting Reminder
Comments: To: nelinet-l@nelinet.net, ill-l@listserv.acns.nwu.edu
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
If you are planning to attend the New England Clio Users Meeting
and have not yet registered, don't delay!
The Clio Users' Group Meeting will be hosted at Wellesley College,
Clapp Library, THURSDAY, OCTOBER 28, 1999 from 1:00 p.m. to
3:30 p.m.
Join with Larry & Dorothy Perkins and your colleagues for light
refreshments and an exchange of information. There is no charge
to attend, but registration is required. You need not be a member of
NELINET to attend. Please complete and return your registration
by email, U.S.Mail, or fax as soon as possible. You will receive an
email confirmation and directions to Wellesley College, in
Wellesley, MA.
--------------------------------------------------
Clio Users Meeting at Wellesley College
Registration
Thursday, October 28, 1999, 1:00 p.m.- 3:30 p.m.
Email to: demo@nelinet.net
Fax to: 617/332-9634
Mail to:
NELINET, Inc
Two Newton Executive Park
Newton, MA 02462-1495
Please provide your ....
Name:
Email:
Library Name:
OCLC Symbol:
Library Address:
Work Telephone:
***************************************
Ann W. Devenish (adevenish@nelinet.net)
NELINET, Inc.
Two Newton Executive Park
Newton, MA 02462-1495
phone: 1-800-635-4638 x 304 (New England only)
1-617-969-0400 x 304
fax: 1-617-332-9634
http://www.nelinet.net
***************************************
=========================================================================
Date: Mon, 18 Oct 1999 18:23:26 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
Comments: RFC822 error: MESSAGE-ID field duplicated. Last occurrence
was retained.
From: Larry Perkins
Subject: Clio 2.0 Status
In-Reply-To:
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Just a note to let you know how things are going ---
Clio 2.0 is in final beta testing. Things are going quite well. We expect
to begin shipping shortly after we return from our upcoming trip to
Chicago, Boston and New Jersey. That will be in approximately two weeks.
Since the new version is produced using Access 97, it requires that a new,
complete version of the software be produced. We will be shipping CDs
unless you specifically ask for floppies.
As you know, upgrades are free for one year. Users who purchased Clio
after Nov. 1, 1998 will receive an update free of charge. Others may
order the upgrade for 25% of the current price of Clio according to the
number of transactions chart. We will create two web pages, one for each
category. You will be asked to provide the current shipping address and
update or confirm contact information. Users who are ordering the upgrade
will be asked for transaction volume numbers.
We will post a message to this list when the web pages are ready to accept
your input.
By the way, we like to keep our contact information up to date so that you
will receive email messages. If you have recently assumed a new position
and wish to be the contact person, please send us your name and email
address.
Regards,
Larry Perkins
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL:
=========================================================================
Date: Tue, 19 Oct 1999 10:42:27 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Melissa Hofmann
Subject: For New Jersey tri-state area libraries
Comments: To: "ILL-L@listserv.acns.nwu.edu"
MIME-Version: 1.0
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Content-Transfer-Encoding: 7bit
FYI. All are welcome to attend!
~%%~~~~~%%~~~~~%%~~~~~%%~
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
~%%~~~~~%%~~~~~%%~~~~~%%~
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Received: from localhost (mallery@localhost) by TCNJ.EDU (8.9.2/8.7.3) with ESMTP id KAA20604 for ; Tue, 19 Oct 1999 10:43:06 -0400 (EDT)
Date: Tue, 19 Oct 1999 10:43:06 -0400 (EDT)
From: Mary Mallery
X-Sender: mallery@beast
To: Melissa Hofmann
Subject: Larry Perkins on CLIO Statistical Software, Oct. 29th at 1PM (fwd)
Message-ID:
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
!!!!!!!!!!!********ANNOUNCEMENT********!!!!!!!!!!!
On Friday, October 29th at 1PM at The College of New Jersey,
Larry Perkins of Perkins & Associates
will answer questions and demonstrate the CLIO interlibrary loan
statistical software package. For more information about CLIO, please
visit the Web site at:
http://www.perkassoc.com/
Everyone is welcome to attend. Refreshments will be served.
--------------61AB708E1F64906EE6A9E953--
=========================================================================
Date: Tue, 19 Oct 1999 09:58:56 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Whittier
Organization: Lewis and Clark College
Subject: Re: Clio 2.0 Status
MIME-Version: 1.0
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Larry, I have a question regarding number of transactions since I wasn't here
when we originally bought Clio. Does number of transactions refer to the total
number of filled and unfilled requests that transpire per year? Or, do we only
count the number of filled requests per year?
Also, will we be billed after we are sent the upgrade or is advance payment
required (in which case we would need to receive a proforma invoice)?
Thank you!!!
-Elena Whittier
Lewis and Clark College
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version:2.1
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=========================================================================
Date: Thu, 21 Oct 1999 10:20:13 +0000
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: BARBARA OSGOOD
Subject: Re: Clio 2.0 Status
In-Reply-To: <4.1.19991018172800.037a1350@cliosoftware.com>
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Mr Perkins,
I have check through the borrowing list and found that most of the
ILL requests were there. I have some that were not there.
How do I delete and move the ILL requests from the lending
sections and move some to the borrowing section?
Barb Osgood
Clarkson University
(315) 268-4472
=========================================================================
Date: Thu, 21 Oct 1999 11:40:58 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Cindy L. Parker"
Subject: Invoices
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Is it possible to delete invoices on the Lending side of Clio? This would
be an invoice that is created due to an error in updating or we decided to
cancel it for some reason.
Thanks!
Cindy L. Parker, Library Technician Senior
Document Delivery Service
William T. Young Library
University of Kentucky
Lexington, Ky 40506-0456
Phone: (606) 257-0500 Ext. 2046
Fax: (606) 257-0503
E-mail: clpark00@pop.uky.edu
=========================================================================
Date: Thu, 21 Oct 1999 11:09:54 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Easley Jerry W
Subject: Re: Invoices
In-Reply-To: <3.0.3.32.19991021114058.0069fb04@pop.uky.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
On Thu, 21 Oct 1999, Cindy L. Parker wrote:
> Is it possible to delete invoices on the Lending side of Clio? This would
> be an invoice that is created due to an error in updating or we decided to
> cancel it for some reason.
Yes, it is. Click on the Billing button. Click on Review Invoices.
Select the invoice you need to delete by searching for it with
an invoice number, ILL number, etc. Once you have selected the
proper invoice, double click on the invoice number at the left to
bring up the details of that invoice. This will cause a new
fly-out window to open with details on that invoice. Double click
on the ILL number at the left and a second fly-out window will
open with more details. On this window, you should find
a line for Billing Method with a pull down menu to the right.
Open the pull down menu and change the billing method from
"invoice" to "none". Click the Close button. This will delete the
invoice.
Jay Easley
Head of Lending, ILL
University of North Texas Libraries (INT)
Denton, Texas
=========================================================================
Date: Thu, 21 Oct 1999 09:35:10 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Whittier
Organization: Lewis and Clark College
Subject: Re: Clio 2.0 Status
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I would like to know this, also!
Thank you,
Elena Whittier
BARBARA OSGOOD wrote:
> Mr Perkins,
>
> I have check through the borrowing list and found that most of the
> ILL requests were there. I have some that were not there.
>
> How do I delete and move the ILL requests from the lending
> sections and move some to the borrowing section?
>
> Barb Osgood
> Clarkson University
> (315) 268-4472
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version:2.1
email;internet:whittier@lclark.edu
title:Interlibrary Loan Supervisor
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=========================================================================
Date: Thu, 21 Oct 1999 09:37:04 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Whittier
Organization: Lewis and Clark College
Subject: Clio 2.0 and Access 2000
MIME-Version: 1.0
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Will Clio 2.0 be compatible with Access 2000?
-Elena Whittier
Larry Perkins wrote:
> At 04:17 PM 10/11/99 -0400, Teresa Winning wrote:
> >What do you mean 'repair the database in Access'?
>
> The clio database (cliodata.mdb) can be repaired using the Repair utility
> provided with later disk sets of Clio or using Microsoft Access(any version
> except Access2000).
>
> To repair with MS Access:
>
> 1. Start Access. When you get the screen that askes you to select
> or create a database, click Cancel.
>
> 2. From the Tools menu select Database Utilities, then Repair.
>
> 3. Using the next dialog screen, point Access to the
> cliodata.mdb file, which may be on your server or on your local hard drive.
> 4. Click repair.
>
> Larry Perkins
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL:
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=========================================================================
Date: Thu, 21 Oct 1999 11:31:47 -0600
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Gail Heideman
Organization: Trinity International University
Subject: Moving ILL reqests from bor to lend
In-Reply-To: <380F40BE.E62533EF@lclark.edu>
} > How do I delete and move the ILL requests from the lending
} > sections and move some to the borrowing section?
For those who want to know this answer. How did you get
Borrowing requests in your lending section?
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Thu, 21 Oct 1999 12:49:07 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elena Whittier
Organization: Lewis and Clark College
Subject: Re: Moving ILL reqests from bor to lend
MIME-Version: 1.0
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Ah-ha! Good question. The answer is actually, pretty simply, human
error. For us, under Get New OCLC requests, both lending and borrowing
have the SAVESCRN.SVS file there (as well as the ILLME.DAT file). So,
what happened was that someone was in Lending and accidentally selected
the Savescreen file and "got" all the requests that were savescreened
(which should have obviously gone into Borrowing). I ended up just
re-entering them on the Borrowing side and deleting them from the
lending side, but it was a timely way to take care of the problem.
We keep the Savescreen file under lending for those times when we need
to "get" a lending request before we actually download all the Pending
requests (such as for a RUSH, so we can update it without downloading
it).
-Elena
Gail Heideman wrote:
> } > How do I delete and move the ILL requests from the lending
> } > sections and move some to the borrowing section?
>
> For those who want to know this answer. How did you get
> Borrowing requests in your lending section?
>
> Gail Heideman
> Interlibrary Loan
> Rolfing Library
> 2065 Half Day Rd.
> Deerfield, IL 60015
> Voice:(847)317-4008
> FAX:(847)317-4012
> gheidema@tiu.edu
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=========================================================================
Date: Thu, 21 Oct 1999 15:12:43 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Connie Moss
Subject: Re: Moving ILL reqests from bor to lend
MIME-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Hello,
I think the easiest way to get these files into BORROWING would be to
rename savescrn.old to savescrn.svs and "get" in Borrowing. (Of course
this means you need to still have that file.) A couple other ways to do
this would be to pull the records up and savescreens again OR if you have
the new microenhancer(which does NOT work with most CLIO functionality
yet), download the online produced files as a file. Either set the
directory and file name to the same path used by savescrn.svs or change the
path in the "get" screen.
(There are ways you can handle this in Access or through the Tables in
Administration but things could get really messed up if anything goes
wrong.)
After we crossed our Borrowing into our Lending file, Larry recommended
that I check Preferences - File names and delete the screen.svs file from
the Lending file names.
Connie
+++++++++++++++++++++++++++++++++++++++++++++++++++
Connie Moss cmoss@lib.ci.dallas.tx.us
Dallas Public Library (IGA) (214) 670 1748
1515 Young St. (214) 670 1752 FAX
Dallas, TX 75201
=========================================================================
Date: Thu, 21 Oct 1999 16:18:13 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Robin Moskal
Subject: Patron notification letter
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi all,
We've got a question that I don't believe I've ever seen addressed here.
When you print a patron notification letter the due date that appears is
the due date set by the lending library. Is there a way to change that
date? And can you also transfer that date over so that it prints out on
the bookstrap as well?
thanks so much for your assistance!
Robin
__________________________
Robin B. Moskal
Access Services Librarian
Musselman Library
Gettysburg College
Gettysburg, Pa. 17325
rmoskal@gettysburg.edu
717-337-7017 (phone)
717-337-6666 (fax)
=========================================================================
Date: Thu, 21 Oct 1999 16:35:36 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Gary A. Wasdin"
Subject: Re: Patron notification letter
In-Reply-To: <3.0.5.32.19991021161813.007b8ca0@popserver.facmail.gettysb
urg.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
When we do our borrowing updates in Clio, we always adjust the due
date....we make it a few days prior to the one assigned by the lending
library. Thus, when you print your notices they reflect this date.
Gary
At 04:18 PM 10/21/99 -0400, you wrote:
>Hi all,
>
>We've got a question that I don't believe I've ever seen addressed here.
>
>When you print a patron notification letter the due date that appears is
>the due date set by the lending library. Is there a way to change that
>date? And can you also transfer that date over so that it prints out on
>the bookstrap as well?
>
>thanks so much for your assistance!
>
>Robin
>
>
>__________________________
>Robin B. Moskal
>Access Services Librarian
>Musselman Library
>Gettysburg College
>Gettysburg, Pa. 17325
>rmoskal@gettysburg.edu
>717-337-7017 (phone)
>717-337-6666 (fax)
Gary A. Wasdin
Head of Access Services
Wesleyan University - Olin Library
252 Church Street
Middletown CT 06459-0108
860-685-3454 Fax:860-685-2661
gwasdin@wesleyan.edu
=========================================================================
Date: Fri, 22 Oct 1999 10:01:26 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Dorothy Porterfield
Subject: Re: Patron notification letter
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
I don't use the patron notification letter but I do know that when you do
the updates in CLIO, after you enter the ILL number and hit , you can
go down to the due date box and either put in your own internal due date or
delete the assigned date that might appear in the box and put in your own
date. Then click on "accept" (after you make sure that you have the right
library chosen as the lender) and when you "return to the borrowing menu"
the bookstrap will print with the date you have chosen.
Dee
Dee Porterfield
dporterf@messiah.edu
Interlibrary Loan /Murray Library
Messiah College
One College Ave.
Grantham, PA 17027
=========================================================================
Date: Sun, 24 Oct 1999 18:27:49 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: Clio 2.0 Status
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Hi,
At 10:20 AM 10/21/99 +0000, Barb Osgood wrote:
>How do I delete and move the ILL requests from the lending
>sections and move some to the borrowing section?
Several people suggested deleting the records one at a time from the
Lending table and then re-savescreening and reading into Borrowing.
This is probably the simpliest method if there are not a large number of
requests.
If you have discoverd this problem soon enough, Connie Moss suggested a way
to read the on-line produced file into the present version of Clio. Clio
2.0 will read this file directly.
If you need to delete a lot of Borrowing requests from the Lending table,
you can go to the Admin menu, select Open Tables, then Borowing Requests.
Sort the table by Borrower. All of the requests with your symbol in this
field are really borrowing requests. You can select a block of requests to
delete by clicking on the small gray square at the left of the ILL Number,
hold down the shift key and click another row. The entire block will be
selected. Click the Delete key and those records are history.
Larry Perkins
=========================================================================
Date: Sun, 24 Oct 1999 18:28:00 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Larry Perkins
Subject: Re: Clio 2.0 and Access 2000
Mime-Version: 1.0
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Hi,
At 09:37 AM 10/21/99 -0700, Elena Whittier
wrote:
>Will Clio 2.0 be compatible with Access 2000?
I believe that Clio 2.0 and Access 2000 will work together in much the same
way that earlier versions of Clio and Access 95/97 worked together, namely
that you link tables from Clio to your database in Access 2000.
Larry Perkins
=========================================================================
Date: Mon, 25 Oct 1999 09:53:38 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Melissa Hofmann
Subject: Re: CLIO demo in NJ
Comments: To: "ILL-L@listserv.acns.nwu.edu"
MIME-Version: 1.0
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Hello everyone,
If you plan to attend the below event (which I posted last week), would
you be so kind as to RSVP me at hofmannm@tcnj.edu?
Thank you! We would love to have you!
Melissa
!!!!!!!!!!!********ANNOUNCEMENT********!!!!!!!!!!!
On Friday, October 29th at 1PM at The College of New Jersey,
Larry Perkins of Perkins & Associates
will answer questions and demonstrate the CLIO interlibrary loan
statistical software package. For more information about CLIO, please
visit the Web site at:
http://www.perkassoc.com/
--
~%%~~~~~%%~~~~~%%~~~~~%%~
Melissa A. Hofmann
Senior Library Assistant
Interlibrary Loan/Document Delivery
Roscoe L. West Library
The College of New Jersey (NJT)
P.O. Box 7718
Ewing, NJ 08628-0718
Voice: 609.771.2084
Fax: 609.637.5189
Ariel: 159.91.8.158
hofmannm@tcnj.edu
~%%~~~~~%%~~~~~%%~~~~~%%~
=========================================================================
Date: Tue, 26 Oct 1999 08:17:07 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tammy Hines
Subject: Help please
In-Reply-To:
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
A month ago my computer decided to take a vacation. Once it was fixed, it
would not recognize Clio. Perkins sent me a new copy of the program and I
loaded it.
I am stuck on the Clio needs help locating the database screen. I have
been to the FAQ page but I am missing something. I have tried every file
path I can think of. Help!
Tammy Hines
Head of Interlibrary Loan
Longwood College
Redford and Pine Streets
Farmville Va 23909
(804)395-2446
=========================================================================
Date: Tue, 26 Oct 1999 08:29:37 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Julie A. Williams"
Subject: Re: Help please
In-Reply-To: <3.0.6.32.19991026081707.007c5330@longwood.lwc.edu>
MIME-Version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7BIT
Tammy,
Clio is looking for the database files. Find your cliodata.mdb file and
enter the entire pathname. You will also have to set up the file paths for
your MicroEnhancer files.
Julie
> A month ago my computer decided to take a vacation. Once it was fixed, it
> would not recognize Clio. Perkins sent me a new copy of the program and I
> loaded it.
>
> I am stuck on the Clio needs help locating the database screen. I have
> been to the FAQ page but I am missing something. I have tried every file
> path I can think of. Help! Tammy Hines Head of Interlibrary Loan Longwood
> College Redford and Pine Streets Farmville Va 23909 (804)395-2446
Julie A. Williams
University of Texas at Arlington
Central Library / Access Services
817-272-3000 x4327
fax 817-272-3392
williams@library.uta.edu
=========================================================================
Date: Tue, 26 Oct 1999 10:55:32 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Melinda Sheffield <00mssheffiel@BSUVC.BSU.EDU>
Organization: Ball State University Libraries
Subject: Re: Clio 2.0 Status
MIME-Version: 1.0
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This is a multi-part message in MIME format.
--------------B9564647190F4EABBD90D8B9
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Dear Larry-
In an email that is attached, I had asked about receiving the free
upgrade for CLIO. I had mentioned that we had purchased our copy of
CLIO in September of 1998 and you replied that we would receive a free
upgrade. According to your email, we would not be included in the free
upgrade. Has this changed? Please let me know if we receive a free
upgrade and what the cost of the upgrade would be if we had to purchase
it. Please let me know if the attachment does not come through and I
will fax it. I had printed the original email and deleted it from my
file. Thanks for the information.
--
Melinda Sheffield
ILL Supervisor
Bracken Library
(765)285-1324
00mssheffiel@bsuvc.bsu.edu
=========================================================================
Date: Tue, 26 Oct 1999 13:06:12 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Teresa Winning
Subject: Re: Moving ILL requests from bor to lend
In-Reply-To: <380F6E33.1BAD5609@lclark.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We just found a couple of lending requests in our borrowing file today. I
am not sure how they got in there. We have our lending screen save going
to the LABELS.SVS (Alt L)file that OCLC recommended. And we have our
borrowing screen save going to the SCREENS.SVS (Alt B)which OCLC also
recommended. We also have an OCLC.SVS (Alt O)for saving MARC records.
Our 'problem' sounds like human error, but my staff insists they have
done no screen saving for lending requests. We just switched to the Novell
system and I want to make sure there a problem of incompatibility with the
two softwares.
There are only two requests, one was a yes to copy and one was a yes to a
loan. The other 132 requests we replied to seemed to have gone into the
correct lending file.
I guess I'm confused by some of the comments as to how borrowing records
get into lending and vice versa. We have always downloaded some borrowing
and lending at the same time for printing. It was my understanding that
Clio sorts the borrowing records from the lending records in the ILL.DAT
file.
We are just learning how to use Clio. It's been difficult for my staff.
They feel that Clio takes too much time away from processing. I was
wondering if some of you long time Clio users can share your workflow with
me.
Thanks,
Teresa
Teresa L.Winning, Head winning@ohio.edu
Interlibrary Loan 740.593.2691 (voice)
Interlibrary Loan Dept. 740.593.2959 (fax)
Ohio University Library LIBID:45701B
Athens, Ohio 45701-2978 NACN: 48317 & 48320
ARIEL IP: ariel.library.ohiou.edu OCLC:OUN, ou2 (use OUN)
=========================================================================
Date: Tue, 26 Oct 1999 11:49:58 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elissa Mondschein
Subject: date on ALA forms
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
When we print out requests in the ALA format, the "Date of Request" at the
top of the request form is in the format __/__/__, so the year shows as 19, even
though we have entred the year using 4 digits, Y2K compliant. When I
open the record up in CLIO!, the date is shown in format __/__/____.
Is there some way to get the entire year to print? Thanks for any and all
input.
Elissa Mondschein
Interibrary Borrowing Service
133 Doe Library
University of California, Berkeley
=========================================================================
Date: Wed, 27 Oct 1999 08:47:06 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Grove, Betty"
Subject: Re: date on ALA forms
MIME-Version: 1.0
Content-Type: text/plain
Why do you need the entire year? Can you just use, e.g., 11/09/99?
Betty Grove/ILL
Brevard Comm. College Librar
Cocoa, FL
> -----Original Message-----
> From: Elissa Mondschein [SMTP:emondsch@LIBRARY.BERKELEY.EDU]
> Sent: Tuesday, October 26, 1999 2:50 PM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: [CLIO] date on ALA forms
>
> When we print out requests in the ALA format, the "Date of Request" at the
> top of the request form is in the format __/__/__, so the year shows as
> 19, even
> though we have entred the year using 4 digits, Y2K compliant. When I
> open the record up in CLIO!, the date is shown in format __/__/____.
> Is there some way to get the entire year to print? Thanks for any and all
> input.
> Elissa Mondschein
> Interibrary Borrowing Service
> 133 Doe Library
> University of California, Berkeley
=========================================================================
Date: Wed, 27 Oct 1999 09:46:48 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Patricia Porcaro
Subject: Re: Clio 2.0 Status
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Hi K:
Did we purchase CLIO in and around June/July of 1998?
Patty
=========================================================================
Date: Wed, 27 Oct 1999 09:47:56 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Patricia Porcaro
Subject: Re: Clio 2.0 Status
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Hi Again:
Sorry--pushed the reply button too soon but you should be in Boston =
now--anyway--
right?
Patty Porcaro
=========================================================================
Date: Wed, 27 Oct 1999 23:15:04 +0800
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Christopher Adams
Subject: Re: List etiquette (was Clio 2.0 status)
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I think clio-l list subscribers would appreciate it if one-to-one
discussions with other subscribers and queries to Larry Perkins about
upgrades were not sent to the whole list. If information does not apply
to the majority of the list, please do it amongst yourselves. That saves
the rest of us from having to wade through email that has no application
for us.
Thank you.
Christopher Adams
Patricia Porcaro wrote:
> Hi K:
>
> Did we purchase CLIO in and around June/July of 1998?
>
> Patty
=========================================================================
Date: Wed, 27 Oct 1999 11:32:50 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Patricia Porcaro
Subject: Re: List etiquette (was Clio 2.0 status)
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Dear Christopher Adams and Members of the Clio Listserv:
Mea culpa! It was an accident and internal--I thought I was forwarding the =
message on--
but instead clicked that "reply" button.
Sorry to members of the list for having to wade through....
Patty Porcaro
=========================================================================
Date: Wed, 27 Oct 1999 11:46:43 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Patricia Porcaro
Subject: List Eitquette for Clio
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Dear Christopher Adams and Members of the Clio Listserv:
Mea culpa! I made a mistake and pushed that "reply" button instead of
a forward button--the message I sent was supposed to be internal not
broadcast to the list. Good thing it was fairly innocuous. Plus, I =
didn't
know I had done it because I don't receive copies of my own messages.
So sorry for having you wade through all that email--including this =
apology.
Sincerely,
Patty Porcaro
=========================================================================
Date: Wed, 27 Oct 1999 11:52:31 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Terri Baker
Organization: Western Kentucky University
Subject: Re: List etiquette (was Clio 2.0 status)
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
I don't mind seeing messages that pertain to specific problems or situations
with use of CLIO because reading such messages helps me to anticipate problems
when we finally do purchase and use CLIO. It only takes a second to eyeball
a message, then another second to press the "delete" button if I don't wish
to keep the message for future reference, but I'd rather have messages to
delete, than to miss something.
It is reasssuring that CLIO has such responsive, and responsible, support in
the persons of Mr. Perkins, et. al.
Therese D. Baker
Interlibrary Loan Coordinator
Helm-Cravens Library
Western Kentucky University
Bowling Green KY 42101-3576
Christopher Adams wrote:
> I think clio-l list subscribers would appreciate it if one-to-one
> discussions with other subscribers and queries to Larry Perkins about
> upgrades were not sent to the whole list. If information does not apply
> to the majority of the list, please do it amongst yourselves. That saves
> the rest of us from having to wade through email that has no application
> for us.
>
> Thank you.
>
> Christopher Adams
>
> Patricia Porcaro wrote:
>
> > Hi K:
> >
> > Did we purchase CLIO in and around June/July of 1998?
> >
> > Patty
=========================================================================
Date: Wed, 27 Oct 1999 12:42:08 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Feng Shan
Subject: Re: List etiquette (was Clio 2.0 status)
In-Reply-To: <38172DCF.87B4152E@wku.edu>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
I like that idea. Everyday I delete most of clio messages within
seconds but some are very enlightening.
Feng Shan
Head of Computer Applications
Assistant Librarian
Schurz Library
Indiana University South Bend
email: fshan@iusb.edu
On Wed, 27 Oct 1999, Terri Baker wrote:
> I don't mind seeing messages that pertain to specific problems or situations
> with use of CLIO because reading such messages helps me to anticipate problems
> when we finally do purchase and use CLIO. It only takes a second to eyeball
> a message, then another second to press the "delete" button if I don't wish
> to keep the message for future reference, but I'd rather have messages to
> delete, than to miss something.
>
> It is reasssuring that CLIO has such responsive, and responsible, support in
> the persons of Mr. Perkins, et. al.
>
> Therese D. Baker
> Interlibrary Loan Coordinator
> Helm-Cravens Library
> Western Kentucky University
> Bowling Green KY 42101-3576
>
>
> Christopher Adams wrote:
>
> > I think clio-l list subscribers would appreciate it if one-to-one
> > discussions with other subscribers and queries to Larry Perkins about
> > upgrades were not sent to the whole list. If information does not apply
> > to the majority of the list, please do it amongst yourselves. That saves
> > the rest of us from having to wade through email that has no application
> > for us.
> >
> > Thank you.
> >
> > Christopher Adams
> >
> > Patricia Porcaro wrote:
> >
> > > Hi K:
> > >
> > > Did we purchase CLIO in and around June/July of 1998?
> > >
> > > Patty
>
=========================================================================
Date: Wed, 27 Oct 1999 15:07:29 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Tina Cook/Interlibrary Loan
Subject: Help w/ stats
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
We are using a different mode of delivery which I want to compare
(turnaround times) with the old ways (UPS/standard mail). How can I
produce a report in Clio that compares the turnaround times of these
"received via" modes?
I have looked through the options in the stats section and can show the
general turnaround time for copies/books and the actual number of items
received a certain way. I guess I'm either out of luck or not smart
enough, because I haven't found what I'm looking for.
Thanks for your help,
Tina Cook
ILL Department
Truman State University
Pickler Memorial Library
Kirksville, MO 63501
Phone: 660-785-4534
Fax: 660-785-4536
Ariel: ariel.truman.edu
=========================================================================
Date: Wed, 27 Oct 1999 13:31:18 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Mike Albrecht
Organization: Washington State University Libraries
Subject: Cancelling Updates
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Hi all,
Sometimes the "Accept" button is selected in the 'Update
(Lending|Borrowing) Requests' window and then you find it would be nice
to cancel that update. Does anyone know if this is a feature that will
be added in upcoming versions?
I envision being able to select the request in the completed box in the
lower right corner and being able to delete it from that list or press a
button saying 'Cancel Update'. I know you can go into the table and
manually reset the flags/fields but it should be easier.
Thanks for any info on this,
Mike Albrecht
Interlibrary Loans, Holland Library
Washington State University
Pullman, WA 99164-5610
(509) 335-5517
(509) 335-0934 (FAX)
--------------------------------------
"... in circles 'round the Sun, doing rings around the Pole ..."
-- Gordon Lightfoot
"Stars appear and the shadows are a-fallin' ..."
-- Buddy Holly
'Tis the perception of the beautiful,
A fine extension of the faculties,
Platonic, universal, wonderful,
Drawn from the stars, and filtered through the skies,
Without which life would be extremely dull.
-- Lord Byron
=========================================================================
Date: Wed, 27 Oct 1999 13:38:55 -0700
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: Elissa Mondschein
Subject: Re: date on ALA forms
In-Reply-To: <3B81D5C07C3BD111865E0000F8773029024B335B@cocoaex.brevard.cc.fl.us>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
No, CLIO! defaults to the current date when "prepare ALA form" is opened.
You can alter (forge, I guess) the date, but the year must still be a 4
digit entry. We could, I guess, enter 9999, but I don't know why we would
have to enter the incorrect date in order to get a usable date to print
out.
Thanks,
Elissa Mondschein
Interlibrary Loan
University of California, Berkeley
On Wed, 27 Oct 1999, Grove, Betty wrote:
> Why do you need the entire year? Can you just use, e.g., 11/09/99?
>
> Betty Grove/ILL
> Brevard Comm. College Librar
> Cocoa, FL
>
> > -----Original Message-----
> > From: Elissa Mondschein [SMTP:emondsch@LIBRARY.BERKELEY.EDU]
> > Sent: Tuesday, October 26, 1999 2:50 PM
> > To: CLIO-L@UCONNVM.UConn.Edu
> > Subject: [CLIO] date on ALA forms
> >
> > When we print out requests in the ALA format, the "Date of Request" at the
> > top of the request form is in the format __/__/__, so the year shows as
> > 19, even
> > though we have entred the year using 4 digits, Y2K compliant. When I
> > open the record up in CLIO!, the date is shown in format __/__/____.
> > Is there some way to get the entire year to print? Thanks for any and all
> > input.
> > Elissa Mondschein
> > Interibrary Borrowing Service
> > 133 Doe Library
> > University of California, Berkeley
>
=========================================================================
Date: Thu, 28 Oct 1999 06:55:02 -0400
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group
From: "Fisher, Sheila D."
Subject: Re: List etiquette (was Clio 2.0 status)
MIME-Version: 1.0
Content-Type: text/plain
I second Terri's comments.
Sheila D. Fisher
Periodicals/Interlibrary Loan Coordinator
Blough-Weis Library
Susquehanna University
514 University Avenue
Selinsgrove, PA 17870-1050
Ph: (570)372-4326
Fax: (570)372-4310
email: fishers@susqu.edu
> ----------
> From: Terri Baker[SMTP:Terri.Baker@WKU.EDU]
> Sent: Wednesday, October 27, 1999 12:52 PM
> To: CLIO-L@UCONNVM.UConn.Edu
> Subject: Re: [CLIO] List etiquette (was Clio 2.0 status)
>
> I don't mind seeing messages that pertain to specific problems or
> situations
> with use of CLIO because reading such messages helps me to anticipate
> problems
> when we finally do purchase and use CLIO. It only takes a second to
> eyeball
> a message, then another second to press the "delete" button if I don't
> wish
> to keep the message for future reference, but I'd rather have messages to
> delete, than to miss something.
>
> It is reasssuring that CLIO has such responsive, and responsible, support
> in
> the persons of Mr. Perkins, et. al.
>
> Therese D. Baker
> Interlibrary Loan Coordinator
> Helm-Cravens Library
> Western Kentucky University
> Bowling Green KY 42101-3576
>
>
> Christopher Adams wrote:
>
> > I think clio-l list subscribers would appreciate it if one-to-one
> > discussions with other subscribers and queries to Larry Perkins about
> > upgrades were not sent to the whole list. If information does not apply
> > to the majority of the list, please do it amongst yourselves. That saves
> > the rest of us from having to wade through email that has no application
> > for us.
> >
> > Thank you.
> >
> > Christopher Adams
> >
> > Patricia Porcaro wrote:
> >
> > > Hi K:
> > >
> > > Did we purchase CLIO in and around June/July of 1998?
> > >
> > > Patty
>
=========================================================================
Date: Thu, 28 Oct 1999 12:35:07 -0500
Reply-To: ILL Records Management Software User's Group
Sender: ILL Records Management Software User's Group