=========================================================================
Date: Tue, 1 Sep 1998 09:55:12 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Currie
Subject: Reasons for NO
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Dear Clio Users:
I'm looking over the reasons we declined lending requests during the year
and breaking them down into categories. One of these categories is when
our lending charges exceed what the borrower is willing to pay. Our
practice with OCLC requests, though, is to send a conditional response
"Exceeds max cost. Our charge for this photocopy/loan is $xx.xx. Do you
accept?"
When the library receiving this message responds no, I have no way of
retaining "Exceeds max cost" in Clio's Reason for No report because while
"Exceeds max cost" is one of our standard replies, the additional message
is not.
Would it be possible to separate the Reasons for NO from the Lending notes
field so that we could use standard responses in the Reasons for NO field
and still put customized messages in the Lending Notes field? Otherwise I
find myself having to go into the Clio database under the Lending Notes
field to alter our customized messages to one of the standardized reasons
we have set up in Clio.
*******************************************************************************
Lawrence Currie
User Services Librarian
California Academy of Sciences
Golden Gate Park
San Francisco, CA 94118
(415) 750-7108 office phone
(415) 750-7106 fax
*******************************************************************************
=========================================================================
Date: Wed, 2 Sep 1998 06:46:54 -0400
Reply-To: ILL management
Sender: ILL management
From: "lsilvers@mondec.monmouth.edu"
Subject: Re: Reasons for NO
In-Reply-To:
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Lawrence,
We also use Cleo and if you notice when you get into Cleo there are the
words "file preferences administration and help" on the top left side of
your screen. Click on preferences and then general. This will bring up a
screen where you can set the defaults you would like for many things. One
being, "no-response reasons" click on this and you can put in any reasons
for no that you have and set the one you would like as the default. We
have, not on shelf, out on loan, etc and NO as the default. Hope this
helps and was what you are looking for. Linda
At 09:55 AM 9/1/98 -0700, you wrote:
>Dear Clio Users:
>
>I'm looking over the reasons we declined lending requests during the year
>and breaking them down into categories. One of these categories is when
>our lending charges exceed what the borrower is willing to pay. Our
>practice with OCLC requests, though, is to send a conditional response
>"Exceeds max cost. Our charge for this photocopy/loan is $xx.xx. Do you
>accept?"
>
>When the library receiving this message responds no, I have no way of
>retaining "Exceeds max cost" in Clio's Reason for No report because while
>"Exceeds max cost" is one of our standard replies, the additional message
>is not.
>
>Would it be possible to separate the Reasons for NO from the Lending notes
>field so that we could use standard responses in the Reasons for NO field
>and still put customized messages in the Lending Notes field? Otherwise I
>find myself having to go into the Clio database under the Lending Notes
>field to alter our customized messages to one of the standardized reasons
>we have set up in Clio.
>
>***************************************************************************
****
>Lawrence Currie
>User Services Librarian
>California Academy of Sciences
>Golden Gate Park
>San Francisco, CA 94118
>
>(415) 750-7108 office phone
>(415) 750-7106 fax
>***************************************************************************
****
>
>
****************************************************************************
Linda Silverstein lsilvers@mondec.monmouth.edu
Automation and Information Delivery Specialist
Interlibrary Loan Dept. (732)571-4405
Monmouth University Library
****************************************************************************
=========================================================================
Date: Wed, 2 Sep 1998 13:49:17 -0700
Reply-To: ILL management
Sender: ILL management
From: Cristi Mac Waters
Organization: colorado state university
Subject: statistics query
This morning when I ran my monthly statistics I used the query items
filled/unfilled for August by all groups and another query for
filled/unfilled for August by libraries/all libraries. I got
radically different numbers for the 2 searches. The first search was
result was huge like 3000 books and 5300 copies. The second search
reported all libraries had filled 1100 books and 1950 copies.
So which search is accurate? I would expect the 1st result to be the
smaller one since not all libraries may have a group assigned. Or are
requests counted more than once on the report by group since a
library may belong to more than one group?
Anyone out there have any similar experiences?
Cristi Mac Waters
Interlibrary Loan Borrowing Supervisor
Colorado State University Libraries
Ft. Collins CO 80523
970-491-1868
oclc:COF
=========================================================================
Date: Wed, 2 Sep 1998 14:58:32 -0500
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: statistics query
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
Cristi,
The all libraries count is most accurate. As you suspected, if a library
is in more than one group its activities will be reported more than once.
(Or you may also have some libraries that are in a group more than once.)
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
-----Original Message-----
From: Cristi Mac Waters [SMTP:cmacwate@manta.library.colostate.edu]
Sent: Wednesday, September 02, 1998 3:49 PM
To: CLIO@VENUS.TWU.EDU
Subject: statistics query
This morning when I ran my monthly statistics I used the query items
filled/unfilled for August by all groups and another query for
filled/unfilled for August by libraries/all libraries. I got
radically different numbers for the 2 searches. The first search was
result was huge like 3000 books and 5300 copies. The second search
reported all libraries had filled 1100 books and 1950 copies.
So which search is accurate? I would expect the 1st result to be the
smaller one since not all libraries may have a group assigned. Or are
requests counted more than once on the report by group since a
library may belong to more than one group?
Anyone out there have any similar experiences?
Cristi Mac Waters
Interlibrary Loan Borrowing Supervisor
Colorado State University Libraries
Ft. Collins CO 80523
970-491-1868
oclc:COF
=========================================================================
Date: Wed, 2 Sep 1998 13:08:51 -0700
Reply-To: ILL management
Sender: ILL management
From: Jason Newborn
Subject: Re: statistics query
In-Reply-To: <199809021941.NAA62472@manta.library.ColoState.EDU>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hello,
My bet is that you have a significant number of requests from libraries
that belong to more than one group.
The total portion of the All group query will count these item once for
each different group they're in.
Hope this helps
Jason Newborn
On Wed, 2 Sep 1998, Cristi Mac Waters wrote:
> This morning when I ran my monthly statistics I used the query items
> filled/unfilled for August by all groups and another query for
> filled/unfilled for August by libraries/all libraries. I got
> radically different numbers for the 2 searches. The first search was
> result was huge like 3000 books and 5300 copies. The second search
> reported all libraries had filled 1100 books and 1950 copies.
>
> So which search is accurate? I would expect the 1st result to be the
> smaller one since not all libraries may have a group assigned. Or are
> requests counted more than once on the report by group since a
> library may belong to more than one group?
>
> Anyone out there have any similar experiences?
>
>
> Cristi Mac Waters
> Interlibrary Loan Borrowing Supervisor
> Colorado State University Libraries
> Ft. Collins CO 80523
> 970-491-1868
> oclc:COF
>
=========================================================================
Date: Thu, 3 Sep 1998 09:49:30 -0500
Reply-To: ILL management
Sender: ILL management
From: Carol Vaeth
Subject: Re: statistics query
In-Reply-To: <199809021941.NAA62472@manta.library.ColoState.EDU>
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
On Wed, 02 Sep 1998 13:49:17 -0700 Cristi Mac
Waters
wrote:
> This morning when I ran my monthly statistics I used the query items
> filled/unfilled for August by all groups and another query for
> filled/unfilled for August by libraries/all libraries.
***** snip ***** snip *****
Yes, i am having problems with the count in
reports also. Another problem i am having is
that the OCLC IL number prints in some strange
code, like 5E+06 . Is there a fix for this
somewhere?
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Thu, 3 Sep 1998 07:07:34 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: statistics query
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list,
Several folks have writen:
>
>> This morning when I ran my monthly statistics I used the query items
>> filled/unfilled for August by all groups and another query for
>> filled/unfilled for August by libraries/all libraries.
Connie's response to the list is correct:
>The all libraries count is most accurate. As you suspected, if a library
>is in more than one group its activities will be reported more than once.
>(Or you may also have some libraries that are in a group more than once.)
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Thu, 3 Sep 1998 07:11:28 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Tech Support Reminder
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Hi,
Just a reminder that we will be out of the country from the 8th through the
18th of September.
Tech support will less timely during this period.
Please use the valuable resources on the Clio list where possible.
Thanks,
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Thu, 3 Sep 1998 12:31:27 +0500
Reply-To: ILL management
Sender: ILL management
From: Sue Weldon
Organization: Wright State University Libraries
Subject: REQUESTS LINKED TO INCORRECT RECORD?
We just found some very odd borrowing records in Clio at WSU.
We were trying to update IL:4702153 (an article from
"International Economic Journal") to "received copy", but Clio
kept giving us the record for IL:4745851 (an article from "Land
Economics"). I finally decided that we didn't properly save
IL:4702153, so I went to OCLC, saved the screen and pulled it up
as a new OCLC request. I then tried to update the
IL:4702153 record to received, but it was already updated. I
then tried to find IL:4745851 and that record has now totally
disappeared.
The only thing these two records have in common is that the
requests were for the same patron.
If any other Clio user has had a similar experience, please
reply directly to me.
Thanks,
Sue
Susan Weldon
Head of Information Delivery Services
Paul Laurence Dunbar Library
Wright State University
Dayton, OH 45435
937/775-2530
FAX937/775-4109
sweldon@library.wright.edu
=========================================================================
Date: Thu, 3 Sep 1998 13:27:54 -0600
Reply-To: ILL management
Sender: ILL management
From: Gail Heideman
Organization: Trinity International University
Subject: Networking Clio
My library has decided to network Clio so we can use it on more
than one work station. Can anyone tell me any specifics of how to
create this situation?
Currently we have OCLC on the new station we want to use but will
need to add the ILLME. Should be put the ILLME on the server or
on the C drive of the station?
Also can two people be in Clio at the same time from the network
or will it only access the data to one station at a time?
Thanks in advance for your help,
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Thu, 3 Sep 1998 15:07:35 -0400
Reply-To: ILL management
Sender: ILL management
From: "Zhang, Jingping"
Subject: Re: Networking Clio
MIME-version: 1.0
Content-type: text/plain
We use file and folds sharing feature in Windows 95 to network Clio. It
works very well. We installed clio, ILLME, OCLC passport for windows in
each workstation and only copy cliodata in one workstation. Yes, two
people can access Clio database but not the same record at a time - it
is great feature for clio database security.
================================
Jingping Zhang
Digital Resources / Automation Librarian
James E. Morrow Library
Marshall University
304-696-2326 (phone)
304-696-5858
zhangj@marshall.edu
================================
-----Original Message-----
From: Gail Heideman [SMTP:gheidema@tiu.edu]
Sent: Thursday, September 03, 1998 3:28 PM
To: CLIO@VENUS.TWU.EDU
Subject: Networking Clio
My library has decided to network Clio so we can use it on more
than one work station. Can anyone tell me any specifics of how
to
create this situation?
Currently we have OCLC on the new station we want to use but
will
need to add the ILLME. Should be put the ILLME on the server or
on the C drive of the station?
Also can two people be in Clio at the same time from the network
or will it only access the data to one station at a time?
Thanks in advance for your help,
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Thu, 3 Sep 1998 15:40:42 -0400
Reply-To: ILL management
Sender: ILL management
From: Elizabeth Coogan
Subject: Re: Networking Clio
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Brown has installed Clio on a server at the Computing center so all the
terminals, in 2 libraries, we use that can access OCLC(4) can also access
Clio. It has worked well for us altho there is one glitch. When you are
updating in Clio and someone else is also updating, the first person to
send to the ME can pick up both update sessions. It really hasn't
presented a problem tho.
Beth C.
At 01:27 PM 9/3/98 -0600, Gail Heideman wrote:
>My library has decided to network Clio so we can use it on more
>than one work station. Can anyone tell me any specifics of how to
>create this situation?
>
>Currently we have OCLC on the new station we want to use but will
>need to add the ILLME. Should be put the ILLME on the server or
>on the C drive of the station?
>
>Also can two people be in Clio at the same time from the network
>or will it only access the data to one station at a time?
>
>Thanks in advance for your help,
>
>
>Gail Heideman
>Interlibrary Loan
>Rolfing Library
>2065 Half Day Rd.
>Deerfield, IL 60015
>Voice:(847)317-4008
>FAX:(847)317-4012
>gheidema@tiu.edu
>
>
Elizabeth C. Coogan
Sr. Library Assoc. Spec.
Brown University Library
Providence, RI 02912-9109
=========================================================================
Date: Thu, 3 Sep 1998 14:56:41 -0500
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: statistics query
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
Carol,
The "error" condition in the ILL field is generally a display issue - the field is too narrow to display the entire number.
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
-----Original Message-----
From: Carol Vaeth [SMTP:cvaeth@UBmail.ubalt.edu]
Sent: Thursday, September 03, 1998 9:50 AM
To: CLIO@VENUS.TWU.EDU
Subject: Re: statistics query
On Wed, 02 Sep 1998 13:49:17 -0700 Cristi Mac
Waters
wrote:
> This morning when I ran my monthly statistics I used the query items
> filled/unfilled for August by all groups and another query for
> filled/unfilled for August by libraries/all libraries.
***** snip ***** snip *****
Yes, i am having problems with the count in
reports also. Another problem i am having is
that the OCLC IL number prints in some strange
code, like 5E+06 . Is there a fix for this
somewhere?
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Thu, 3 Sep 1998 13:09:31 -0700
Reply-To: ILL management
Sender: ILL management
From: Princess Mika
Subject: Re: Networking Clio
Content-type: text/plain
Umm. . hi. I take History 156 at the University of Maryland at College
Park and my instructor gave me instructions to sign up for the Clio 156
listserv. . is this the right list or did I do something wrong??
Because from what I've read this pertains not to history. . thank you,
Melinda Martin
______________________________________________________
Get Your Private, Free Email at http://www.hotmail.com
=========================================================================
Date: Thu, 3 Sep 1998 16:21:03 -0500
Reply-To: ILL management
Sender: ILL management
From: Carol Vaeth
Subject: Re: statistics query
In-Reply-To: <01BDD74B.105A14E0.cmoss@lib.ci.dallas.tx.us>
MIME-version: 1.0
Content-type: TEXT/PLAIN; CHARSET=US-ASCII
On Thu, 03 Sep 1998 14:56:41 -0500 Connie Moss
wrote:
> Carol,
>
> The "error" condition in the ILL field is generally a display issue - the field is too narrow to display the entire number.
>
Uh, okay. So what do i do to correct it?
TIA
Carol A. Vaeth
Langsdale Library
Univ of Baltimore It doesn't get better or worse;
ILL Coordinator it just gets different.
cvaeth@ubmail.ubalt.edu
=========================================================================
Date: Fri, 4 Sep 1998 11:01:30 -0500
Reply-To: ILL management
Sender: ILL management
From: Lori Fenton
Subject: CLIO/ILLMEWIN transfer problem
MIME-version: 1.0
Content-type: text/plain
I am passing on to the list this exchange between Mr. Perkins and myself in
the hope it may be helpful to anyone else having the same problem. I tried
the fix and it does seem to be working (as if there was ever any doubt.)
:)
Hi Lori,
At 04:41 PM 09/03/98 -0500, you wrote:
>Mr. Perkins:
>
>With both the previous and the most recent versions of CLIO we have been
>having a consistent problem when sending updates to the Microenhancer. We
>have CLIO networked for borrowing activities. We update CLIO throughout
>the day at various workstations. At the end of each working day, I
perform
>the function of sending the updates to the microenhancer. Without fail,
>the first time I attempt this each day, I click on "Send Updates to
>Microenhancer" and before the "microkernal" window appears, my entire
>screen goes black and I cannot get anything back without a "cold" reboot
of
>the machine (ctrl+alt+del does not work). Once I have rebooted and try
the
>process again, it works fine. Thinking that other applications running at
>the same time might be interfering, I have shut down everything else
>(except Windows :). Other CLIO users in Kansas that I've spoken with also
>report "blackouts" and freezeups when performing this operation. Any
ideas
>how we might correct this?
Several people have reported this and I believe that I have found a fix.
There is a zip file on our web site at:
. This zip file will yield 5
files when you unzip it. They all look like wbtxxxx.dat. Put them into the
Clio folder. They will replace files that are already there. Please let me
know if this seems to fix the problem. Also, in our absence, please pass
the word to the other Clio users in Kansas.
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
Lori R. Fenton
Patron Services Specialist
Kansas State University
Interlibrary Services
137 Hale Library
Manhattan KS 66506-1200
Ph. 785-532-5976
Fax: 785-532-6144
Email: lrfen@lib.ksu.edu
=========================================================================
Date: Fri, 4 Sep 1998 13:25:27 -0400
Reply-To: ILL management
Sender: ILL management
From: Deborah Friedman
Organization: O'Leary Library, UMass Lowell
Subject: Re: Networking Clio
MIME-version: 1.0
Content-type: multipart/mixed; boundary="------------E049E62D27F8EEAB19A2C79D"
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--------------E049E62D27F8EEAB19A2C79D
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Sorry, wrong listserve!
Princess Mika wrote:
> Umm. . hi. I take History 156 at the University of Maryland at College
> Park and my instructor gave me instructions to sign up for the Clio 156
> listserv. . is this the right list or did I do something wrong??
> Because from what I've read this pertains not to history. . thank you,
>
> Melinda Martin
>
> ______________________________________________________
> Get Your Private, Free Email at http://www.hotmail.com
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Content-Transfer-Encoding: 7bit
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fn: Debby Friedman
n: Friedman;Debby
org: O'Leary Library, UMass Lowell
email;internet: Deborah_Friedman@uml.edu
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=========================================================================
Date: Fri, 4 Sep 1998 16:05:34 -0400
Reply-To: ILL management
Sender: ILL management
From: "Toni Robertson, Falmouth ILL Processing"
Subject: Re: CLIO/ILLMEWIN transfer problem
I was having the same problem with Clio networked on my office
lan. I e-mailed Larry, he sent me the url for the updated
files, and since I've loaded them, I haven't had any more
freeze-ups.
Toni
>From: SMTP%"CLIO@VENUS.TWU.EDU" 4-SEP-1998 12:02:43.46
>To: EMRLS_TR
>CC:
>Subj: CLIO/ILLMEWIN transfer problem
>
>Date: Fri, 04 Sep 1998 11:01:30 -0500
>From: Lori Fenton
>Subject: CLIO/ILLMEWIN transfer problem
>Sender: ILL management
>To: CLIO@VENUS.TWU.EDU
>Reply-to: ILL management
>Message-id:
>MIME-version: 1.0
>X-Mailer: Novell GroupWise 4.1
>Content-type: text/plain; CHARSET=US-ASCII
>Content-disposition: inline
>Approved-By: Lori Fenton
>
>I am passing on to the list this exchange between Mr. Perkins and myself in
>the hope it may be helpful to anyone else having the same problem. I tried
>the fix and it does seem to be working (as if there was ever any doubt.)
>:)
>
>
>Hi Lori,
>At 04:41 PM 09/03/98 -0500, you wrote:
>>Mr. Perkins:
>>
>>With both the previous and the most recent versions of CLIO we have been
>>having a consistent problem when sending updates to the Microenhancer. We
>>have CLIO networked for borrowing activities. We update CLIO throughout
>>the day at various workstations. At the end of each working day, I
>perform
>>the function of sending the updates to the microenhancer. Without fail,
>>the first time I attempt this each day, I click on "Send Updates to
>>Microenhancer" and before the "microkernal" window appears, my entire
>>screen goes black and I cannot get anything back without a "cold" reboot
>of
>>the machine (ctrl+alt+del does not work). Once I have rebooted and try
>the
>>process again, it works fine. Thinking that other applications running at
>>the same time might be interfering, I have shut down everything else
>>(except Windows :). Other CLIO users in Kansas that I've spoken with also
>>report "blackouts" and freezeups when performing this operation. Any
>ideas
>>how we might correct this?
>
>Several people have reported this and I believe that I have found a fix.
>There is a zip file on our web site at:
>. This zip file will yield 5
>files when you unzip it. They all look like wbtxxxx.dat. Put them into the
>Clio folder. They will replace files that are already there. Please let me
>know if this seems to fix the problem. Also, in our absence, please pass
>the word to the other Clio users in Kansas.
>
>Larry Perkins
>-------------------------
>Perkins & Associates
>630 El Granada Blvd.
>Half Moon Bay, CA 94019
>T: 650-726-9126
>F: 650-726-0910
>URL: www.Perkassoc.com
>
>
>Lori R. Fenton
>Patron Services Specialist
>Kansas State University
>Interlibrary Services
>137 Hale Library
>Manhattan KS 66506-1200
>Ph. 785-532-5976
>Fax: 785-532-6144
>Email: lrfen@lib.ksu.edu
*************************************************************************
* Toni Robertson, *
* Interlibrary Loan Librarian *
* SEMLS ILL Processing Center *
* Falmouth Public Library *
* Falmouth, MA 02540 *
* TRobertson@CLAMS.LIB.MA.US 508-457-2555 fax: 508-457-2560 *
*************************************************************************
=========================================================================
Date: Tue, 8 Sep 1998 07:36:42 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: ClioWeb status
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list,
ClioWeb beta testing has been successfull at the first location at a
University in CA.
Borrowing requests were generated from an exiting web interface at the
University. ClioWeb read the requests from the ill mailbox and routed them
to the OCLC Review file (in ISO 10161 format) where they could be produced.
ClioWeb also provides the optional capability to allow the ill staff to
review the requests locally at route them directly to a lender string
through OCLC, or directly to the lender.
When we return, we will polish up ClioWeb a little and expand our test
environment to others who have volunteered.
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Wed, 9 Sep 1998 08:58:37 -0400
Reply-To: ILL management
Sender: ILL management
From: Jennifer K Howard
Subject: printing new pending requests
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Has anyone experienced problems printing the new lending request
processing sheet in Clio? I have Clio set to automatically print the new
lending requests as they are read from the microenhancer. Some days it works,
other days new requests won't print at all.
Thanks in advance,
Jennifer Howard
Oxford College of Emory University
=========================================================================
Date: Wed, 9 Sep 1998 13:32:04 -0400
Reply-To: ILL management
Sender: ILL management
From: Judy Cobb
Subject: "Date Paid" field
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hi,
As part of my job I have to print out a report several days a month of
bills that have been paid on that date. On the Lending side it is easy to
export search results to Excel using the Date Paid field. This is in
Lending Invoice Review under Billing. Great. No problems.
On the Borrowing side where we check "paid" on the Borrowing Request
Search screen I would like to see a separate "Date Paid" field as a choice
to export search results to excel. As it is now I have to export ALL PAID
ITEMS and the number grows each time. Then I have to delete cells. Also
the amounts paid do not add up unless they are retyped in a separate
column so that would be great as a separate field also to export.
Does anyone else have the need for this feature, and Larry, is it
possible??
Thanks.
Judy Cobb
TCNJ
------------------------------------------------------------------------------
Judy Cobb Roscoe L. West Library
Principal Library Assistant Interlibrary Loan Dept.
E-Mail: cobbjudy@tcnj.edu The College of New Jersey
Voice: 609 771-2037 or 2028 2000 Pennington Road
Fax: 609 637-5189 or 5177 P.O. Box 7718
Ariel: 159.91.8.158 Trenton, N.J. 08628-0718
------------------------------------------------------------------------------
=========================================================================
Date: Thu, 10 Sep 1998 09:25:07 -0400
Reply-To: ILL management
Sender: ILL management
From: "Stephen N. Bustamante"
Subject: Re: Two Questions
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hello,
Being new to Clio, I have been hesitant to post messages to the
list. I did, however, come up with a few questions.
1. How does one delete or edit a lending response once it has been
entered into Clio? I decided to cut it off at the ME. Is there an
easier, more productive way?
2. When I download borrowing records, and a record is downloaded
that hasn't previously been screen saved in OCLC, i.e., it predates Clio,
is this record not then saved in Clio? Is it necessary to then enter OCLC
and save screen on all such requests?
Thanks in advance,
Steve
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
Mr. Stephen Bustamante snbus@conncoll.edu
Interlibrary Loan OCLC Symbol: CTL
Connecticut College 860-439-2658 Office
Charles E. Shain Library 860-439-2871 Fax
270 Mohegan Avenue Ariel: 136.244.160.14
New London, CT 06320-4196
=========================================================================
Date: Thu, 10 Sep 1998 10:07:58 -0500
Reply-To: ILL management
Sender: ILL management
From: Pat Rodgers
Subject: Clio Project
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Dear Clio Users:
I am a Library & Information Science student, working on a project of
comparing ILL Statistical software programs, and I am asking for help with
Clio Statistics report, and different statistical software that you might
have been using. My supervisor and I would like to visit someone in the
region of MS,LA,AL,TN, and AK area to observe hands-on experience of Clio
and other statistical software. Please, repond to me if you are willing to
help and share with me in this problem and project. I am curently having a
problem with Clio, running monthly reports.
Thanks in advance for your help,
Pat Rodgers
Interlibrary Loan Specialist
Cox Library
University of Southern Mississippi
Gulf Coast Campus
730 East Beach Blvd.
Long Beach, MS 39560
Vocie:(228) 865-4542
Pat.Rodgers@usm.edu
=========================================================================
Date: Mon, 14 Sep 1998 10:16:09 -0400
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: printing new pending requests
In-Reply-To:
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Jennifer,
Please forgive the delay in my response. We are out of the country (last
week and this week)
Is there any difference in the situations when the requests print well and
the times when they don't? Does Clio tell you that it has actually read
the new requests in? Can you see the new requests in Clio? (you can do a
Clio search by Received Date before and after reading the requests in, to
determine whether new requests have actually entered Clio)
The most simple potential solution to the problem may be that you're using
more than one machine, and the preference setting to print the report is
only set on one of them. If you go to the Lending Bookstrap Preferences
and click on the Incoming Requests button, you can see whether the Print
Incoming Requests box has been checked. You may want to double-check this
setting on each machine you're using.
Let me know if this doesn't solve the problem, and any more information
about when this happens.
Thanks,
Larry
At 08:58 AM 9/9/98 -0400, you wrote:
>Has anyone experienced problems printing the new lending request
>processing sheet in Clio? I have Clio set to automatically print the new
>lending requests as they are read from the microenhancer. Some days it
works,
>other days new requests won't print at all.
>
> Thanks in advance,
>
> Jennifer Howard
> Oxford College of Emory University
>
>
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Mon, 14 Sep 1998 11:53:26 -0400
Reply-To: ILL management
Sender: ILL management
From: Amy Margolin
Subject: copyright compliance, copyright status
I've been using clio 1.2g for a while now, and the only problem
I have is with copyright compliance/copyright status. No matter how low
I set the number, it does not generate a report. All our photocopies are
received as photocopies, and all copies have either "ccl" or "ccg" in
the copyright compliance field. Is anyone else having this problem?
The fact is, I have requested more than 2 copies from the same journal -
I can find that by doing a title search. If there is some quick fix for
this I'd like to know about it.
amy margolin
amargolin@gcpl.lib.oh.us
GRC
greene county public library
=========================================================================
Date: Mon, 14 Sep 1998 17:18:27 -0400
Reply-To: ILL management
Sender: ILL management
From: Meg Wickman
Organization: Kettering University (EGM), Interlibrary Loan Department
Subject: Re: copyright compliance, copyright status
MIME-version: 1.0
Content-type: multipart/signed; protocol="application/x-pkcs7-signature";
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>From what I understand, the copyright compliance will report ONLY WHEN you
have already exceeded your limit of 5 requests. To check on status of
requests fewer than this, you would be better served using the Search
Borrowing Requests dialog box, and asking CLIO to search by Title. This does
not generate a fancy report, but you can see how many requests you have made
for a title, as well as information on whether any of them have been unfilled
or deleted by you. The button at the lower right allows you to print the
list.
Amy Margolin wrote:
> I've been using clio 1.2g for a while now, and the only problem
> I have is with copyright compliance/copyright status. No matter how low
> I set the number, it does not generate a report. All our photocopies are
> received as photocopies, and all copies have either "ccl" or "ccg" in
> the copyright compliance field. Is anyone else having this problem?
> The fact is, I have requested more than 2 copies from the same journal -
> I can find that by doing a title search. If there is some quick fix for
> this I'd like to know about it.
>
> amy margolin
> amargolin@gcpl.lib.oh.us
> GRC
> greene county public library
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org: Kettering University (EGM)
adr: Kettering University Library;;1700 West Thrid Avenue;Flint;MI;48504;USA
email;internet: mwickman@kettering.edu
title: Interlibrary Loan Technician
tel;work: (810) 762-7938
tel;fax: (810) 762-9744
note;quoted-printable:Hours: Mon - Thur. 11:00 a.m. to 8:00 p.m. EDT=0D=0A=
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=========================================================================
Date: Wed, 16 Sep 1998 15:16:14 -0700
Reply-To: ILL management
Sender: ILL management
From: Linda Kawaguchi
Subject: 2nd requests using ALA forms
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
If I submit a non-OCLC request (via fax) to a library that can't supply
the item, and I then want to resubmit the request to a 2nd library, how do
I edit the ALA form so that I can fax it to the next library?
Thank you.
Linda
,+'`'+,.,+'`'+,.,+'`'+,.,+'`'+,.,
Linda Kawaguchi
Reference Librarian
Gallagher Law Library
University of Washington
Phone: (206) 543-7672
Email: guch@u.washington.edu
,+'`'+,.,+'`'+,.,+'`'+,.,+'`'+,.,
=========================================================================
Date: Thu, 17 Sep 1998 09:34:57 -0400
Reply-To: ILL management
Sender: ILL management
From: Ann Ackerson
Subject: copyright
MIME-version: 1.0
Content-type: text/plain
I can get the Copyright status report to print accurately, and the
Copyright compliance also.
My question is to those who answer "we use clio" when I ask how they
keep track of their
copyright. I understood this to mean that the software would provide
what was needed to
report and pay fees. I think I still need to use my request cards, even
if I update each
ccg received as to number of pages. Am I missing something? I would
dearly love to pitch
those boxes of cards that accumulate each year.
and
Is there a way to get turnaround time for various institutions ?
Monthly averages are only
useful fodder for the annual report, and I would like a faster way to do
the annual time study we do on sources. Borrowing turnaround time by
code, please Santa.
thanks for all the future hints and helps, ann
Ann Ackerson
Interlibrary Loan Borrowing
Colgate University
Hamilton, NY 13346
=========================================================================
Date: Thu, 17 Sep 1998 11:25:48 -0400
Reply-To: ILL management
Sender: ILL management
From: Hobert Burnett
Organization: University Of Delaware
Subject: FW: CLIO missive #1
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
-----Original Message-----
From: Cheryl Lee Thompson [SMTP:sherryt@UDel.Edu]
Sent: Thursday, September 17, 1998 11:21 AM
To: nasscar@UDel.Edu
Cc: nancy.nelson@mvs.udel.edu
Subject: CLIO missive #1
Two days ago, Richard Law and I noticed a disquieting situation in
the CLIO database. On over 200 Borrowing records, the CLIO status read
'Pending' (generally meaning 'just ordered' or newly arrived in a lending
library's inbox), while the OCLC status on CLIO read 'Shipped'.
For the last two and a half weeks, Richard has been updating incoming
materials via the CLIO database, relying on the information CLIO gave him
to be accurate. We felt that we could rely on the information available
on CLIO, since we microenhance all Borrowing records with the status
'Shipped' or 'Will Supply' and then download that microenhanced
information into the CLIO database on a daily basis. It now appears that
performing those two paired operations is not sufficient (or not -always-
sufficient) to cause CLIO to change the status of these records. Even
when we've just microenchanced all records listed as 'Shipped' on OCLC,
and downloaded them into CLIO, checking CLIO reveals that between 2 and 3
hundred records on CLIO give as their CLIO status 'Pending' and their OCLC
status 'Shipped'.
Sadly, this is more than just an intellectual curiosity. As Richard
updates requests to 'Received' he uses the information presented to him on
the screen to establish which library is the providing library,
whether the providing library is billing us (via IFM or via invoices) and
to ascertain whether there are restrictions on the Loan (cannot be
renewed, library use only, etc.) If CLIO is not accurately reflecting the
current status of the request, some of this information may not be seen
and acted upon.
The only other way I know to bring the CLIO status in line with the
OCLC status in the CLIO data base would be the do the following:
1. Make a list of all the Borrowing requests on OCLC with the Status of
'Shipped' or 'Will Supply'.
2. Bring each of these transactions up in turn on OCLC, and then
Save-Screen each one.
3. Go into CLIO and upload all of these Save-Screens.
Needless to say, this would be very cumbersome and time-consuming,
and certainly isn't the way CLIO is meant to operate. (In addition,
I'm not even sure if updating the records on CLIO in this manner would
help. I'll be experimenting with that approach later today.)
It's evident that downloading current information via the OCLC
microenchancer and then uploading that new information into CLIO is
supposed to work. Perhaps we're missing a step. Perhaps, the CLIO
software is missing a step. In any case, we need to find out how to fix
the situation, or we can't rely on CLIO for its information while we're
updating materials to 'Received'.
Sherry Thompson Cheryl.Thompson@mvs.udel.edu
Interlibrary Loan X2236 sherryt@udel.edu
------------------------------------------------------------------
=========================================================================
Date: Thu, 17 Sep 1998 09:29:22 -0700
Reply-To: ILL management
Sender: ILL management
From: Troy Christenson
Subject: turnaround statistics
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Hi folks! :-)
Maybe you can help me with this one.
We ran a borrowing turnaround report and came up with some negative
numbers. I guess that means you have received them before you have ordered
them.
According to the manual it uses the dates from the request date to the
receive or complete date.
Upon reviewing each month in the administration function after the reports
were run monthly, we haven't been able to find the discrepancies.
I guess I need to know what dates CLIO really uses for this calculation.
Larry or ?
Troy
**********************************************************************
** Troy Christenson E-Mail: tchristenson@mail.ewu.edu **
** Interlibrary Loan Manager Dept. E-mail: ewuill@mail.ewu.edu **
** Eastern Washington University Tel: (509) 359-2819 Fax: 359-6456 **
** Libraries, MS-84 OCLC: WEA NUC Code: WaChenE **
** 816 "F" Street ARIEL: ARIEL.EWU.EDU **
** Cheney, WA 99004-2423 USA ARIEL: 146.187.156.72 **
** **
** http://www.library.ewu.edu/services/ill/mainpage.html **
**********************************************************************
=========================================================================
Date: Thu, 17 Sep 1998 11:45:09 -0500
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: CLIO missive #1
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
We have also noticed when updating records from Shipped to Received that
some records have a status of pending. The pending status is not a concern
here since these records update and contain all the information they would
if they showed as status of shipped.
Our process here (IGA is a referral center) is:
Download shipped file to ME, printing a summary report.
Convert download file into borrowing requests in CLIO
Using summary report update records to RecLoan or RecCopy on CLIO (we also
pull the original requests at this point)
Send updates to ME
Send updates from ME to OCLC
To confirm that the "shipped" records were converted into CLIO, look at the
due date field and/or lending notes field during the updating. Using this
method we don't have a need to do screen saves for any "shipped" requests.
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
-----Original Message-----
From: Hobert Burnett [SMTP:nasscar@UDel.Edu]
Sent: Thursday, September 17, 1998 10:26 AM
To: CLIO@VENUS.TWU.EDU
Subject: FW: CLIO missive #1
-----Original Message-----
From: Cheryl Lee Thompson [SMTP:sherryt@UDel.Edu]
Sent: Thursday, September 17, 1998 11:21 AM
To: nasscar@UDel.Edu
Cc: nancy.nelson@mvs.udel.edu
Subject: CLIO missive #1
Two days ago, Richard Law and I noticed a disquieting situation in
the CLIO database. On over 200 Borrowing records, the CLIO status read
'Pending' (generally meaning 'just ordered' or newly arrived in a lending
library's inbox), while the OCLC status on CLIO read 'Shipped'.
For the last two and a half weeks, Richard has been updating incoming
materials via the CLIO database, relying on the information CLIO gave him
to be accurate. We felt that we could rely on the information available
on CLIO, since we microenhance all Borrowing records with the status
'Shipped' or 'Will Supply' and then download that microenhanced
information into the CLIO database on a daily basis. It now appears that
performing those two paired operations is not sufficient (or not -always-
sufficient) to cause CLIO to change the status of these records. Even
when we've just microenchanced all records listed as 'Shipped' on OCLC,
and downloaded them into CLIO, checking CLIO reveals that between 2 and 3
hundred records on CLIO give as their CLIO status 'Pending' and their OCLC
status 'Shipped'.
Sadly, this is more than just an intellectual curiosity. As Richard
updates requests to 'Received' he uses the information presented to him on
the screen to establish which library is the providing library,
whether the providing library is billing us (via IFM or via invoices) and
to ascertain whether there are restrictions on the Loan (cannot be
renewed, library use only, etc.) If CLIO is not accurately reflecting the
current status of the request, some of this information may not be seen
and acted upon.
The only other way I know to bring the CLIO status in line with the
OCLC status in the CLIO data base would be the do the following:
1. Make a list of all the Borrowing requests on OCLC with the Status of
'Shipped' or 'Will Supply'.
2. Bring each of these transactions up in turn on OCLC, and then
Save-Screen each one.
3. Go into CLIO and upload all of these Save-Screens.
Needless to say, this would be very cumbersome and time-consuming,
and certainly isn't the way CLIO is meant to operate. (In addition,
I'm not even sure if updating the records on CLIO in this manner would
help. I'll be experimenting with that approach later today.)
It's evident that downloading current information via the OCLC
microenchancer and then uploading that new information into CLIO is
supposed to work. Perhaps we're missing a step. Perhaps, the CLIO
software is missing a step. In any case, we need to find out how to fix
the situation, or we can't rely on CLIO for its information while we're
updating materials to 'Received'.
Sherry Thompson Cheryl.Thompson@mvs.udel.edu
Interlibrary Loan X2236 sherryt@udel.edu
------------------------------------------------------------------
=========================================================================
Date: Thu, 17 Sep 1998 13:18:59 -0400
Reply-To: ILL management
Sender: ILL management
From: Hobert Burnett
Organization: University Of Delaware
Subject: FW: CLIO missive #1
Comments: cc: "Y. Peter Liu (E-mail)"
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
-----Original Message-----
From: Connie Moss [SMTP:cmoss@lib.ci.dallas.tx.us]
Sent: Thursday, September 17, 1998 12:45 PM
To: CLIO@VENUS.TWU.EDU
Subject: Re: CLIO missive #1
We have also noticed when updating records from Shipped to Received that
some records have a status of pending. The pending status is not a concern
here since these records update and contain all the information they would
if they showed as status of shipped.
Our process here (IGA is a referral center) is:
Download shipped file to ME, printing a summary report.
Convert download file into borrowing requests in CLIO
Using summary report update records to RecLoan or RecCopy on CLIO (we also
pull the original requests at this point)
Send updates to ME
Send updates from ME to OCLC
To confirm that the "shipped" records were converted into CLIO, look at the
due date field and/or lending notes field during the updating. Using this
method we don't have a need to do screen saves for any "shipped" requests.
Connie Moss, Librarian/Manager
IGA Dallas Public Library
Cmoss@lib.ci.dallas.tx.us
(214) 670-1748
(214) 670-1752 FAX
-----Original Message-----
From: Hobert Burnett [SMTP:nasscar@UDel.Edu]
Sent: Thursday, September 17, 1998 10:26 AM
To: CLIO@VENUS.TWU.EDU
Subject: FW: CLIO missive #1
-----Original Message-----
From: Cheryl Lee Thompson [SMTP:sherryt@UDel.Edu]
Sent: Thursday, September 17, 1998 11:21 AM
To: nasscar@UDel.Edu
Cc: nancy.nelson@mvs.udel.edu
Subject: CLIO missive #1
Two days ago, Richard Law and I noticed a disquieting situation in
the CLIO database. On over 200 Borrowing records, the CLIO status read
'Pending' (generally meaning 'just ordered' or newly arrived in a lending
library's inbox), while the OCLC status on CLIO read 'Shipped'.
For the last two and a half weeks, Richard has been updating incoming
materials via the CLIO database, relying on the information CLIO gave him
to be accurate. We felt that we could rely on the information available
on CLIO, since we microenhance all Borrowing records with the status
'Shipped' or 'Will Supply' and then download that microenhanced
information into the CLIO database on a daily basis. It now appears that
performing those two paired operations is not sufficient (or not -always-
sufficient) to cause CLIO to change the status of these records. Even
when we've just microenchanced all records listed as 'Shipped' on OCLC,
and downloaded them into CLIO, checking CLIO reveals that between 2 and 3
hundred records on CLIO give as their CLIO status 'Pending' and their OCLC
status 'Shipped'.
Sadly, this is more than just an intellectual curiosity. As Richard
updates requests to 'Received' he uses the information presented to him on
the screen to establish which library is the providing library,
whether the providing library is billing us (via IFM or via invoices) and
to ascertain whether there are restrictions on the Loan (cannot be
renewed, library use only, etc.) If CLIO is not accurately reflecting the
current status of the request, some of this information may not be seen
and acted upon.
The only other way I know to bring the CLIO status in line with the
OCLC status in the CLIO data base would be the do the following:
1. Make a list of all the Borrowing requests on OCLC with the Status of
'Shipped' or 'Will Supply'.
2. Bring each of these transactions up in turn on OCLC, and then
Save-Screen each one.
3. Go into CLIO and upload all of these Save-Screens.
Needless to say, this would be very cumbersome and time-consuming,
and certainly isn't the way CLIO is meant to operate. (In addition,
I'm not even sure if updating the records on CLIO in this manner would
help. I'll be experimenting with that approach later today.)
It's evident that downloading current information via the OCLC
microenchancer and then uploading that new information into CLIO is
supposed to work. Perhaps we're missing a step. Perhaps, the CLIO
software is missing a step. In any case, we need to find out how to fix
the situation, or we can't rely on CLIO for its information while we're
updating materials to 'Received'.
Sherry Thompson Cheryl.Thompson@mvs.udel.edu
Interlibrary Loan X2236 sherryt@udel.edu
------------------------------------------------------------------
=========================================================================
Date: Thu, 17 Sep 1998 12:54:29 -0700
Reply-To: ILL management
Sender: ILL management
From: Jason Newborn
Subject: Re: FW: CLIO missive #1
In-Reply-To: <01BDE23D.BBD31FE0.nasscar@udel.edu>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Hello,
This is a very strange discussion. Items are supposed to proceed in the
fashion you've described.
1 when an item is requested on OCLC and savescreened and then converted
into clio the statuses read
Cliostatus: pending OCLCstatus: {blank}
2 when the item is made shipped by the lender and the shipped message file
is downloaded and converted in clio, information about the duedate,
current lender and lending notes transfers to clio and the statuses should
read,
Cliostatus: pending OCLCstatus: SHIPPED
(only if the item was not savescreened upon its initial transmission in
OCLC will both of these fields read SHIPPED, for us this is an extremely
rare occurance)
Hope this helps
Jason Newborn
Interlibrary Borrowing
University of California, Davis
=========================================================================
Date: Mon, 21 Sep 1998 07:23:56 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: We're Back!
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To our customers,
We have returned from the ARL/IPIG meeting at the British Library. We found
it very productive and should help speed us along in our future development
plans to add an ISO messaging protocol capability to our family of products.
Thank you for your patience,
Larry and Dororthy Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Mon, 21 Sep 1998 12:49:49 -0500
Reply-To: ILL management
Sender: ILL management
From: Jane Voss
Subject: removing my name from the CLIO listserv
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii; name=""
Sorry-
I can't find the instructions to remove my name from the listserv. Can you pls help?
Jane Voss
jcvoss@ix.netcom.com
=========================================================================
Date: Tue, 22 Sep 1998 15:45:32 -0400
Reply-To: ILL management
Sender: ILL management
From: Hobert Burnett
Organization: University Of Delaware
Subject: CLIO Assistance Needed.
Comments: To: "larry@perkassoc.com"
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Content-transfer-encoding: 7bit
Hello,
We are experiencing multiple sharing violations when more than one person is
process with CLIO Software. I have previously emailed about problems but if
there is any advice, FAQ's upgrade patches that we could try please send me the
info. This info would be mostly appreciated.
Hobert Burnett
Library Analyst
University Of Delaware
Morris Library
(302) 831-2234
nasscar@udel.edu
-----Original Message-----
From: Hobert Burnett [SMTP:nasscar@udel.edu]
Sent: Wednesday, September 09, 1998 2:35 PM
To: 'larry@perkassoc.com'
Cc: John R Brunswick [johnb@UDel.Edu] (E-mail); Systems Dept (E-mail); Nancy
Nelson (E-mail)
Subject: CLIO Update
Importance: High
I work for the University of DE Morris Library (Systems Dept).
I was presented with a problem with your Software that I need your assistance
to resolve. Below is the current software configurations involved.:
CLIO 1.2g (7/6/98)
OCLC Passport Ver. 1.10.28
OCLC Micro Enhance 1.00.73
Network: Workstation: Win95 TCP/IP Protocol
Server: WinNT
The department in question is Inter Library Loan.
ILL is having problems when using CLIO to translate OCLC Screen.svs files into
it's database on a NT networked drive. Here are the current problems that we
are faced with.
1) Poor module (Access) services for sharing it's database file on a mounted
shared drive over a NT Server
2) Long time outs when converting screen.svs files.
3) Not totally Win95 compatible (It's a Win.311 application)
4) Unable to monitor it's progress
5) Synchronization appears to be a bit poor.
6) No documentation explaining expressing compatibility with network mapped
drives under windows 3.x, 95x
I strongly feel that CLIO is in need of a major upgrade.
Hobert Burnett
Library Analyst
University Of Delaware
Morris Library
(302) 831-2234
nasscar@udel.edu
Hobert Burnett
Library Analyst
University Of Delaware
Morris Library
(302) 831-2234
nasscar@udel.edu
=========================================================================
Date: Tue, 22 Sep 1998 20:52:52 -0400
Reply-To: ILL management
Sender: ILL management
From: Yuen Yu Lau
Subject: Re: CLIO Assistance Needed.
In-Reply-To: <01BDE640.08D03480.nasscar@udel.edu>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
I need to know am I on the listserv yet? Please email to me asap, I really
need to know, I got a mail saying that I am confirmed while on the other
hand I got an email saying that I can't signup to Clio156, my email
address is yyl@wam.umd.edu
Thanks for your time!
Yuen
On Tue, 22 Sep 1998, Hobert Burnett wrote:
> Hello,
>
> We are experiencing multiple sharing violations when more than one person is
> process with CLIO Software. I have previously emailed about problems but if
> there is any advice, FAQ's upgrade patches that we could try please send me the
> info. This info would be mostly appreciated.
>
> Hobert Burnett
> Library Analyst
> University Of Delaware
> Morris Library
> (302) 831-2234
> nasscar@udel.edu
>
>
>
> -----Original Message-----
> From: Hobert Burnett [SMTP:nasscar@udel.edu]
> Sent: Wednesday, September 09, 1998 2:35 PM
> To: 'larry@perkassoc.com'
> Cc: John R Brunswick [johnb@UDel.Edu] (E-mail); Systems Dept (E-mail); Nancy
> Nelson (E-mail)
> Subject: CLIO Update
> Importance: High
>
> I work for the University of DE Morris Library (Systems Dept).
> I was presented with a problem with your Software that I need your assistance
> to resolve. Below is the current software configurations involved.:
>
> CLIO 1.2g (7/6/98)
> OCLC Passport Ver. 1.10.28
> OCLC Micro Enhance 1.00.73
> Network: Workstation: Win95 TCP/IP Protocol
> Server: WinNT
>
> The department in question is Inter Library Loan.
> ILL is having problems when using CLIO to translate OCLC Screen.svs files into
> it's database on a NT networked drive. Here are the current problems that we
> are faced with.
>
> 1) Poor module (Access) services for sharing it's database file on a mounted
> shared drive over a NT Server
> 2) Long time outs when converting screen.svs files.
> 3) Not totally Win95 compatible (It's a Win.311 application)
> 4) Unable to monitor it's progress
> 5) Synchronization appears to be a bit poor.
> 6) No documentation explaining expressing compatibility with network mapped
> drives under windows 3.x, 95x
>
> I strongly feel that CLIO is in need of a major upgrade.
>
> Hobert Burnett
> Library Analyst
> University Of Delaware
> Morris Library
> (302) 831-2234
> nasscar@udel.edu
>
>
>
> Hobert Burnett
> Library Analyst
> University Of Delaware
> Morris Library
> (302) 831-2234
> nasscar@udel.edu
>
=========================================================================
Date: Wed, 23 Sep 1998 08:46:50 -0500
Reply-To: ILL management
Sender: ILL management
From: Andy Puente
Subject: Re: CLIO Assistance Needed.
Comments: cc: "yyl@wam.umd.edu"
MIME-version: 1.0
Content-type: text/plain
You seem to on.
-----Original Message-----
From: Yuen Yu Lau [SMTP:yyl@wam.umd.edu]
Sent: Tuesday, September 22, 1998 7:53 PM
To: CLIO@VENUS.TWU.EDU
Subject: Re: CLIO Assistance Needed.
I need to know am I on the listserv yet? Please email to me
asap, I really
need to know, I got a mail saying that I am confirmed while on
the other
hand I got an email saying that I can't signup to Clio156, my
email
address is yyl@wam.umd.edu
Thanks for your time!
Yuen
On Tue, 22 Sep 1998, Hobert Burnett wrote:
> Hello,
>
> We are experiencing multiple sharing violations when
more than one person is
> process with CLIO Software. I have previously emailed about
problems but if
> there is any advice, FAQ's upgrade patches that we could try
please send me the
> info. This info would be mostly appreciated.
>
> Hobert Burnett
> Library Analyst
> University Of Delaware
> Morris Library
> (302) 831-2234
> nasscar@udel.edu
>
>
>
> -----Original Message-----
> From: Hobert Burnett [SMTP:nasscar@udel.edu]
> Sent: Wednesday, September 09, 1998 2:35 PM
> To: 'larry@perkassoc.com'
> Cc: John R Brunswick [johnb@UDel.Edu] (E-mail); Systems
Dept (E-mail); Nancy
> Nelson (E-mail)
> Subject: CLIO Update
> Importance: High
>
> I work for the University of DE Morris Library (Systems Dept).
> I was presented with a problem with your Software that I need
your assistance
> to resolve. Below is the current software configurations
involved.:
>
> CLIO 1.2g (7/6/98)
> OCLC Passport Ver. 1.10.28
> OCLC Micro Enhance 1.00.73
> Network: Workstation: Win95 TCP/IP Protocol
> Server: WinNT
>
> The department in question is Inter Library Loan.
> ILL is having problems when using CLIO to translate OCLC
Screen.svs files into
> it's database on a NT networked drive. Here are the current
problems that we
> are faced with.
>
> 1) Poor module (Access) services for sharing it's database
file on a mounted
> shared drive over a NT Server
> 2) Long time outs when converting screen.svs files.
> 3) Not totally Win95 compatible (It's a Win.311 application)
> 4) Unable to monitor it's progress
> 5) Synchronization appears to be a bit poor.
> 6) No documentation explaining expressing compatibility with
network mapped
> drives under windows 3.x, 95x
>
> I strongly feel that CLIO is in need of a major upgrade.
>
> Hobert Burnett
> Library Analyst
> University Of Delaware
> Morris Library
> (302) 831-2234
> nasscar@udel.edu
>
>
>
> Hobert Burnett
> Library Analyst
> University Of Delaware
> Morris Library
> (302) 831-2234
> nasscar@udel.edu
>
=========================================================================
Date: Wed, 23 Sep 1998 11:35:42 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: turnaround statistics
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
At 09:29 AM 09/17/98 -0700, Troy Christenson wrote:
>Hi folks! :-)
>
>Maybe you can help me with this one.
>
>We ran a borrowing turnaround report and came up with some negative
>numbers. I guess that means you have received them before you have ordered
>them.
>
>According to the manual it uses the dates from the request date to the
>receive or complete date.
>
>Upon reviewing each month in the administration function after the reports
>were run monthly, we haven't been able to find the discrepancies.
>
>I guess I need to know what dates CLIO really uses for this calculation.
>
>Larry or ?
If the Patron Request Date has an entry in it, Clio uses that value to
subtract from the RecDate. Otherwise, the ReqDate is used to subtract from
the RecDate.
The Patron request date is located at the far right hand end of the table.
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Wed, 23 Sep 1998 18:15:57 -0400
Reply-To: ILL management
Sender: ILL management
From: Yuen Yu Lau
Subject: Re: CLIO Assistance Needed.
In-Reply-To: <2CDB5756E744D111A59E00805F857E8DA712@Grace.tsl.state.tx.us>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
Thanks!
On Wed, 23 Sep 1998, Andy Puente wrote:
> You seem to on.
>
> -----Original Message-----
> From: Yuen Yu Lau [SMTP:yyl@wam.umd.edu]
> Sent: Tuesday, September 22, 1998 7:53 PM
> To: CLIO@VENUS.TWU.EDU
> Subject: Re: CLIO Assistance Needed.
>
> I need to know am I on the listserv yet? Please email to me
> asap, I really
> need to know, I got a mail saying that I am confirmed while on
> the other
> hand I got an email saying that I can't signup to Clio156, my
> email
> address is yyl@wam.umd.edu
>
> Thanks for your time!
> Yuen
>
> On Tue, 22 Sep 1998, Hobert Burnett wrote:
>
> > Hello,
> >
> > We are experiencing multiple sharing violations when
> more than one person is
> > process with CLIO Software. I have previously emailed about
> problems but if
> > there is any advice, FAQ's upgrade patches that we could try
> please send me the
> > info. This info would be mostly appreciated.
> >
> > Hobert Burnett
> > Library Analyst
> > University Of Delaware
> > Morris Library
> > (302) 831-2234
> > nasscar@udel.edu
> >
> >
> >
> > -----Original Message-----
> > From: Hobert Burnett [SMTP:nasscar@udel.edu]
> > Sent: Wednesday, September 09, 1998 2:35 PM
> > To: 'larry@perkassoc.com'
> > Cc: John R Brunswick [johnb@UDel.Edu] (E-mail); Systems
> Dept (E-mail); Nancy
> > Nelson (E-mail)
> > Subject: CLIO Update
> > Importance: High
> >
> > I work for the University of DE Morris Library (Systems Dept).
> > I was presented with a problem with your Software that I need
> your assistance
> > to resolve. Below is the current software configurations
> involved.:
> >
> > CLIO 1.2g (7/6/98)
> > OCLC Passport Ver. 1.10.28
> > OCLC Micro Enhance 1.00.73
> > Network: Workstation: Win95 TCP/IP Protocol
> > Server: WinNT
> >
> > The department in question is Inter Library Loan.
> > ILL is having problems when using CLIO to translate OCLC
> Screen.svs files into
> > it's database on a NT networked drive. Here are the current
> problems that we
> > are faced with.
> >
> > 1) Poor module (Access) services for sharing it's database
> file on a mounted
> > shared drive over a NT Server
> > 2) Long time outs when converting screen.svs files.
> > 3) Not totally Win95 compatible (It's a Win.311 application)
> > 4) Unable to monitor it's progress
> > 5) Synchronization appears to be a bit poor.
> > 6) No documentation explaining expressing compatibility with
> network mapped
> > drives under windows 3.x, 95x
> >
> > I strongly feel that CLIO is in need of a major upgrade.
> >
> > Hobert Burnett
> > Library Analyst
> > University Of Delaware
> > Morris Library
> > (302) 831-2234
> > nasscar@udel.edu
> >
> >
> >
> > Hobert Burnett
> > Library Analyst
> > University Of Delaware
> > Morris Library
> > (302) 831-2234
> > nasscar@udel.edu
> >
>
=========================================================================
Date: Wed, 23 Sep 1998 15:51:19 -0700
Reply-To: ILL management
Sender: ILL management
From: Larry Perkins
Subject: Re: 2nd requests using ALA forms
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
To the list,
At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
>If I submit a non-OCLC request (via fax) to a library that can't supply
>the item, and I then want to resubmit the request to a 2nd library, how do
>I edit the ALA form so that I can fax it to the next library?
Since this may be of general interest, let me ask if there is consensus on
whether the request should retain the same ILL number when it is
re-submitted (fax'ed in this case)? Or should we have a 'Create a new
request' function where the user would provide the ILL number of an
existing record and have Clio transfer the Bib info to a new ALA request?
The ILL number could be from an existing ALA request or an OCLC request.
Comments?
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Wed, 23 Sep 1998 16:30:23 -0700
Reply-To: ILL management
Sender: ILL management
From: Jason Newborn
Subject: Re: 2nd requests using ALA forms
In-Reply-To: <3.0.32.19980923154924.00717cc0@mail1.dev-com.com>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
I'd prefer to have a new IL# created because its nice to know the history
of the request. Its easier to explain why a request took three months
when you can show them each of the failed attempts.
Also, it'd be nice to be able to convert old oclc requests to new ALA ILL
numbers -- as many of our ALA attempts are necessary only after OCLC
sources have failed.
Jason Newborn
Interlibrary Loan
Univ. of California, Davis
On Wed, 23 Sep 1998, Larry Perkins wrote:
> To the list,
>
> At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
> >If I submit a non-OCLC request (via fax) to a library that can't supply
> >the item, and I then want to resubmit the request to a 2nd library, how do
> >I edit the ALA form so that I can fax it to the next library?
>
> Since this may be of general interest, let me ask if there is consensus on
> whether the request should retain the same ILL number when it is
> re-submitted (fax'ed in this case)? Or should we have a 'Create a new
> request' function where the user would provide the ILL number of an
> existing record and have Clio transfer the Bib info to a new ALA request?
> The ILL number could be from an existing ALA request or an OCLC request.
>
> Comments?
>
> Larry Perkins
> -------------------------
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL: www.Perkassoc.com
>
=========================================================================
Date: Wed, 23 Sep 1998 16:16:52 -1000
Reply-To: ILL management
Sender: ILL management
From: Wilma Wilkie
Subject: Re: 2nd requests using ALA forms
In-Reply-To: <3.0.32.19980923154924.00717cc0@mail1.dev-com.com>
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
I would definitely prefer the "Create a new request" option with new ILL
number. Thanks for asking!
Wilma Wilkie
Interlibrary loan
University of Hawaii at Manoa
2550 the Mall
Honolulu, HI 96822
Phone: 808/956-7874
Fax: 808/956-7109
Email: wilmaw@hawaii.edu
On Wed, 23 Sep 1998, Larry Perkins wrote:
> To the list,
>
> At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
> >If I submit a non-OCLC request (via fax) to a library that can't supply
> >the item, and I then want to resubmit the request to a 2nd library, how do
> >I edit the ALA form so that I can fax it to the next library?
>
> Since this may be of general interest, let me ask if there is consensus on
> whether the request should retain the same ILL number when it is
> re-submitted (fax'ed in this case)? Or should we have a 'Create a new
> request' function where the user would provide the ILL number of an
> existing record and have Clio transfer the Bib info to a new ALA request?
> The ILL number could be from an existing ALA request or an OCLC request.
>
> Comments?
>
> Larry Perkins
> -------------------------
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL: www.Perkassoc.com
>
=========================================================================
Date: Wed, 23 Sep 1998 22:33:46 -0500
Reply-To: ILL management
Sender: ILL management
From: Connie Moss
Subject: Re: 2nd requests using ALA forms
In-Reply-To: <3.0.32.19980923154924.00717cc0@mail1.dev-com.com>
MIME-version: 1.0
Content-type: text/plain; charset="iso-8859-1"
Content-transfer-encoding: 7bit
From where I'm sitting I'd like to see both requests counted in some way.
If you find a way to retain the original number and increment the count
we'll be happy otherwise we'd prefer a new number and increase the
transaction count.
This might be one of those things that should be under local control in the
preference settings.
Thanks for asking,
Connie Moss
IGA Dallas Public Library
cmoss@lib.ci.dallas.tx.us
-----Original Message-----
From: ILL management [mailto:CLIO@VENUS.TWU.EDU] On Behalf Of Larry Perkins
Sent: Wednesday, September 23, 1998 5:51 PM
To: CLIO@VENUS.TWU.EDU
Subject: Re: 2nd requests using ALA forms
To the list,
At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
>If I submit a non-OCLC request (via fax) to a library that can't supply
>the item, and I then want to resubmit the request to a 2nd library, how do
>I edit the ALA form so that I can fax it to the next library?
Since this may be of general interest, let me ask if there is consensus on
whether the request should retain the same ILL number when it is
re-submitted (fax'ed in this case)? Or should we have a 'Create a new
request' function where the user would provide the ILL number of an
existing record and have Clio transfer the Bib info to a new ALA request?
The ILL number could be from an existing ALA request or an OCLC request.
Comments?
Larry Perkins
-------------------------
Perkins & Associates
630 El Granada Blvd.
Half Moon Bay, CA 94019
T: 650-726-9126
F: 650-726-0910
URL: www.Perkassoc.com
=========================================================================
Date: Thu, 24 Sep 1998 08:18:30 -0400
Reply-To: ILL management
Sender: ILL management
From: Ann Ackerson
Subject: Re: 2nd requests using ALA forms
MIME-version: 1.0
Content-type: text/plain
One vote for another number. The more work we do on a request, the more
we need it to
show. I only do ALAs after all online sources have bottomed out. So I
guess I'd assume its
just a new ALA number. We staple the whole history on a transaction
card (keep putting new on top) so the patron could review the history of
our efforts, if they (or we) have questions.
Ann Ackerson
Interlibrary Loan Borrowing
Colgate University
Hamilton, NY 13346
> ----------
> From: Larry Perkins[SMTP:larry@perkassoc.com]
> Reply To: ILL management
> Sent: Wednesday, September 23, 1998 6:51 PM
> To: CLIO@VENUS.TWU.EDU
> Subject: Re: 2nd requests using ALA forms
>
> To the list,
>
> At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
> >If I submit a non-OCLC request (via fax) to a library that can't
> supply
> >the item, and I then want to resubmit the request to a 2nd library,
> how do
> >I edit the ALA form so that I can fax it to the next library?
>
> Since this may be of general interest, let me ask if there is
> consensus on
> whether the request should retain the same ILL number when it is
> re-submitted (fax'ed in this case)? Or should we have a 'Create a new
> request' function where the user would provide the ILL number of an
> existing record and have Clio transfer the Bib info to a new ALA
> request?
> The ILL number could be from an existing ALA request or an OCLC
> request.
>
> Comments?
>
> Larry Perkins
> -------------------------
> Perkins & Associates
> 630 El Granada Blvd.
> Half Moon Bay, CA 94019
> T: 650-726-9126
> F: 650-726-0910
> URL: www.Perkassoc.com
>
=========================================================================
Date: Thu, 24 Sep 1998 08:17:46 -0400
Reply-To: ILL management
Sender: ILL management
From: Pat Barbour
Organization: Central Michigan University
Subject: Re: 2nd requests using ALA forms
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
I agree totally with Jason on this one.
Pat
Patricia Barbour, Document Access Coordinator
Central Michigan University Libraries
Park 214; Library Drive
Mt Pleasant MI 48859
517-774-3022 Phone
517-774-4499 Fax
pat.barbour@cmich.edu
Jason Newborn wrote:
> I'd prefer to have a new IL# created because its nice to know the history
> of the request. Its easier to explain why a request took three months
> when you can show them each of the failed attempts.
>
> Also, it'd be nice to be able to convert old oclc requests to new ALA ILL
> numbers -- as many of our ALA attempts are necessary only after OCLC
> sources have failed.
>
> Jason Newborn
> Interlibrary Loan
> Univ. of California, Davis
>
> On Wed, 23 Sep 1998, Larry Perkins wrote:
>
> > To the list,
> >
> > At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
> > >If I submit a non-OCLC request (via fax) to a library that can't supply
> > >the item, and I then want to resubmit the request to a 2nd library, how do
> > >I edit the ALA form so that I can fax it to the next library?
> >
> > Since this may be of general interest, let me ask if there is consensus on
> > whether the request should retain the same ILL number when it is
> > re-submitted (fax'ed in this case)? Or should we have a 'Create a new
> > request' function where the user would provide the ILL number of an
> > existing record and have Clio transfer the Bib info to a new ALA request?
> > The ILL number could be from an existing ALA request or an OCLC request.
> >
> > Comments?
> >
> > Larry Perkins
> > -------------------------
> > Perkins & Associates
> > 630 El Granada Blvd.
> > Half Moon Bay, CA 94019
> > T: 650-726-9126
> > F: 650-726-0910
> > URL: www.Perkassoc.com
> >
--
=========================================================================
Date: Thu, 24 Sep 1998 08:10:11 -0700
Reply-To: ILL management
Sender: ILL management
From: Troy Christenson
Subject: Re: 2nd requests using ALA forms
In-Reply-To: <3.0.32.19980923154924.00717cc0@mail1.dev-com.com>
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Larry,
I would like to be able to enter an ILL number, have the bib information
transfer, enter the code of the new library ( so the address/charging
information transfers), have a field to link the records for turn around
time statistics(From ReqDate of first attempt to RecDate or Cancel of the
last request since that really is the turnaround time) and then save and
print.
Thanks
Troy
_________________________________________________
At 03:51 PM 9/23/98 -0700, you wrote:
>To the list,
>
>At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
>>If I submit a non-OCLC request (via fax) to a library that can't supply
>>the item, and I then want to resubmit the request to a 2nd library, how do
>>I edit the ALA form so that I can fax it to the next library?
>
>Since this may be of general interest, let me ask if there is consensus on
>whether the request should retain the same ILL number when it is
>re-submitted (fax'ed in this case)? Or should we have a 'Create a new
>request' function where the user would provide the ILL number of an
>existing record and have Clio transfer the Bib info to a new ALA request?
>The ILL number could be from an existing ALA request or an OCLC request.
>
>Comments?
>
>Larry Perkins
>-------------------------
>Perkins & Associates
>630 El Granada Blvd.
>Half Moon Bay, CA 94019
>T: 650-726-9126
>F: 650-726-0910
>URL: www.Perkassoc.com
_________________________________________________
**********************************************************************
** Troy Christenson E-Mail: tchristenson@mail.ewu.edu **
** Interlibrary Loan Manager Dept. E-mail: ewuill@mail.ewu.edu **
** Eastern Washington University Tel: (509) 359-2819 Fax: 359-6456 **
** Libraries, MS-84 OCLC: WEA NUC Code: WaChenE **
** 816 "F" Street ARIEL: ARIEL.EWU.EDU **
** Cheney, WA 99004-2423 USA ARIEL: 146.187.156.72 **
** **
** http://www.library.ewu.edu/services/ill/mainpage.html **
**********************************************************************
=========================================================================
Date: Thu, 24 Sep 1998 08:19:02 -0700
Reply-To: ILL management
Sender: ILL management
From: Troy Christenson
Subject: Re: 2nd requests using ALA forms
MIME-version: 1.0
Content-type: text/plain; charset="us-ascii"
Larry,
I would like to be able to enter an ILL number, have the bib information
transfer, enter the code of the new library ( so the address/charging
information transfers), have a field to link the records for turn around
time statistics(From ReqDate of first attempt to RecDate or Cancel of the
last request since that really is the turnaround time) and then save and
print.
Each request should have a unique ILL number.(This probably wasn't clear on
the previous send)
Thanks
Troy
_________________________________________________
At 03:51 PM 9/23/98 -0700, you wrote:
>To the list,
>
>At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
>>If I submit a non-OCLC request (via fax) to a library that can't supply
>>the item, and I then want to resubmit the request to a 2nd library, how do
>>I edit the ALA form so that I can fax it to the next library?
>
>Since this may be of general interest, let me ask if there is consensus on
>whether the request should retain the same ILL number when it is
>re-submitted (fax'ed in this case)? Or should we have a 'Create a new
>request' function where the user would provide the ILL number of an
>existing record and have Clio transfer the Bib info to a new ALA request?
>The ILL number could be from an existing ALA request or an OCLC request.
>
>Comments?
>
>Larry Perkins
>-------------------------
>Perkins & Associates
>630 El Granada Blvd.
>Half Moon Bay, CA 94019
>T: 650-726-9126
>F: 650-726-0910
>URL: www.Perkassoc.com
_________________________________________________
**********************************************************************
** Troy Christenson E-Mail: tchristenson@mail.ewu.edu **
** Interlibrary Loan Manager Dept. E-mail: ewuill@mail.ewu.edu **
** Eastern Washington University Tel: (509) 359-2819 Fax: 359-6456 **
** Libraries, MS-84 OCLC: WEA NUC Code: WaChenE **
** 816 "F" Street ARIEL: ARIEL.EWU.EDU **
** Cheney, WA 99004-2423 USA ARIEL: 146.187.156.72 **
** **
** http://www.library.ewu.edu/services/ill/mainpage.html **
**********************************************************************
=========================================================================
Date: Thu, 24 Sep 1998 11:21:44 -0500
Reply-To: ILL management
Sender: ILL management
From: Margaret L Hassel-Carpenter
Subject: Re: 2nd requests using ALA forms -Reply
MIME-version: 1.0
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: quoted-printable
Mr. Perkins,
Doing ALA's is probably one of my biggest headaches.
With SAVEIT, you could bring up an existing record and=20
have it create a new request using the old information.=20
That was true whether the original record was SAVEIT- or
OCLC- generated. It was a major time saver, since you did not=20
have to re-enter all the information. It would be great if CLIO
could do this.
=========================================================================
Date: Thu, 24 Sep 1998 13:38:24 -0400
Reply-To: ILL management
Sender: ILL management
From: "Jean L. Cooper"
Subject: Re: 2nd requests using ALA forms -Reply
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
I agree -- this is an excellent idea!
Margaret L Hassel-Carpenter wrote:
>
> Mr. Perkins,
> Doing ALA's is probably one of my biggest headaches.
> With SAVEIT, you could bring up an existing record and
> have it create a new request using the old information.
> That was true whether the original record was SAVEIT- or
> OCLC- generated. It was a major time saver, since you did not
> have to re-enter all the information. It would be great if CLIO
> could do this.
--
Jean L. Cooper
Assistant Director, Interlibrary Services
University of Virginia Library
Charlottesville, Va 22903
voice: 804-982-2743
email: jcooper@virginia.edu
Ariel: 128.143.166.41
=========================================================================
Date: Thu, 24 Sep 1998 14:01:43 -0600
Reply-To: ILL management
Sender: ILL management
From: Gail Heideman
Organization: Trinity International University
Subject: Re: 2nd requests using ALA forms -Reply
In-Reply-To:
I agree that a feature to send a failed request to another library
would be great. However, I do not like the fact the Clio does not
distinguish between Unfilled and Cancelled in the statistics portion.
I used change an Unfilled request to Cancelled in SaveIt if I
ordered it again so that only the last Unfilled request figured into
the total Unfilled requests for statistical purposes. (This way one
book request counted as one unfilled request even if I had four ILL
numbers from four seperate requests.)
With this in mind I would prefer the option to keep the same ILL
number for borrowing request even if it were submitted several
times to different libraries.
Gail Heideman
Interlibrary Loan
Rolfing Library
2065 Half Day Rd.
Deerfield, IL 60015
Voice:(847)317-4008
FAX:(847)317-4012
gheidema@tiu.edu
=========================================================================
Date: Thu, 24 Sep 1998 15:55:26 -0400
Reply-To: ILL management
Sender: ILL management
From: "Toni Robertson, Falmouth ILL Processing"
Subject: Re: 2nd requests using ALA forms
I don't care whether it's a new number or an old number, as long as the
whole process gets counted once for statistics. If I send a request
to OCLC and it's unfilled, then I do an ALA from somewhere else, I
need to count that as ONE request, not two or more. Granted it's
not reflecting how much work we put into requests, but the people
I report stats to are clear--count and track each request just
once.
While we're at it, Larry, how about a batch printing option for the
ALA forms? It's much more efficient.
Toni Robertson
>From: SMTP%"CLIO@VENUS.TWU.EDU" 23-SEP-1998 18:56:35.69
>To: EMRLS_TR
>CC:
>Subj: Re: 2nd requests using ALA forms
>
>Date: Wed, 23 Sep 1998 15:51:19 -0700
>From: Larry Perkins
>Subject: Re: 2nd requests using ALA forms
>Sender: ILL management
>X-Sender: perkins@mail1.dev-com.com (Unverified)
>To: CLIO@VENUS.TWU.EDU
>Reply-to: ILL management
>Message-id: <3.0.32.19980923154924.00717cc0@mail1.dev-com.com>
>MIME-version: 1.0
>X-Mailer: Windows Eudora Pro Version 3.0 (32)
>Content-type: text/plain; charset=us-ascii
>Approved-By: larry@PERKASSOC.COM
>
>To the list,
>
>At 03:16 PM 09/16/98 -0700, Linda Kawaguchi wrote:
>>If I submit a non-OCLC request (via fax) to a library that can't supply
>>the item, and I then want to resubmit the request to a 2nd library, how do
>>I edit the ALA form so that I can fax it to the next library?
>
>Since this may be of general interest, let me ask if there is consensus on
>whether the request should retain the same ILL number when it is
>re-submitted (fax'ed in this case)? Or should we have a 'Create a new
>request' function where the user would provide the ILL number of an
>existing record and have Clio transfer the Bib info to a new ALA request?
>The ILL number could be from an existing ALA request or an OCLC request.
>
>Comments?
>
>Larry Perkins
>-------------------------
>Perkins & Associates
>630 El Granada Blvd.
>Half Moon Bay, CA 94019
>T: 650-726-9126
>F: 650-726-0910
>URL: www.Perkassoc.com
*************************************************************************
* Toni Robertson, *
* Interlibrary Loan Librarian *
* SEMLS ILL Processing Center *
* Falmouth Public Library *
* Falmouth, MA 02540 *
* TRobertson@CLAMS.LIB.MA.US 508-457-2555 fax: 508-457-2560 *
*************************************************************************
=========================================================================
Date: Thu, 24 Sep 1998 18:11:34 -0400
Reply-To: ILL management
Sender: ILL management
From: Margaret Ellingson
Subject: Clio Trial?
MIME-version: 1.0
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7bit
When I inquired at ALA about getting a demo disk for the new version of
CLIO (we have the old one), I was told that what you do now is offer a
30-day trial of the full package. We are interested in a trial of Clio
starting around mid-October, if possible.
Please let me know what I need to do futher to obtain Clio for a trial
period. We are also interested in information re: the price and
procedure for conversion of SAVEIT data (one year's worth).
My contact information is below.
Thanks!
--
***********************************************************************
Margaret W. Ellingson E-MAIL: libmgw@emory.edu
Interlibrary Loan/Reference PHONE: 404-727-6893
Woodruff Library FAX: 404-727-0052
Emory University ARIEL: 170.140.164.188
Atlanta, GA 30322-2870 USA OCLC: EMU / RLIN: GAEG / NUC: GEU
***********************************************************************
=========================================================================
Date: Sun, 27 Sep 1998 11:37:18 -0400
Reply-To: ILL management
Sender: ILL management
From: Cheryl Lee Thompson
Subject: Job Announcement (fwd)
MIME-version: 1.0
Content-type: TEXT/PLAIN; charset=US-ASCII
----------( Forwarded letter 1 follows )------------------------------------------------------------
Date: Saturday, 26 September 1998 1:10pm ET
******************************
University of Delaware Library
Position:
Coordinator, Interlibrary Loan/Document Delivery
Reports to the Head of the Access Services Department, a department whose
responsibilities include circulation, reserve, stack maintenance, copy center,
and interlibrary loan. Primary responsibility of the Coordinator,
Interlibrary Loan/Document Delivery is for the daily operation and management
of interlibrary loan/document delivery in a rapidly changing and complex
environment. Responsible for the supervision of 6 FTE staff and many student
assistants and temporary staff. Interlibrary loan/document delivery services
are supported and structured to provide very fast turnaround for users via
partnerships with other libraries and use of commercial providers and
electronic communication. The library is a NOTIS site, and OCLC, ARIEL, and
commercial document providers are used to fill requests. The library has
developed a document delivery system for unmediated self-service document
ordering tied to networked electronic resources. Collection development
responsibilities with faculty liaison in a subject area may be assigned.
Qualifications:
Required: ALA accredited master's degree. Minimum one year experience
successfully supervising multiple staff in a busy customer service operation
or a library. Strong skills in interpersonal relations and written and oral
communication. Demonstrated organizational skills. Flexibility and the
demonstrated ability to deal with change in a complex environment while
maintaining service deadlines. Experience with electronic library resources,
Windows-based microcomputers, and OCLC. Substantial work experience in
customer service. Knowledge of national interlibrary loan/document delivery
and copyright issues. Preferred: Experience with interlibrary loan/document
delivery in libraries. Experience with OCLC ILL Prism Subsystem and ARIEL.
Salary:
Rank and salary dependent upon experience and qualifications. Expect to hire
at the Assistant Librarian level. Minimum $30,000.
Benefits:
Vacation of 22 working days. Liberal sick leave. Generous flexible benefits
program. TIAA-CREF or Fidelity retirement with 11% of salary contributed by
the University. Tuition remission for dependents and course fee waiver for
employee.
To Apply:
Send letter of application, current resume, and the names, addresses, and
telephone numbers of three references to Paul Anderson, Assistant Director for
Library Administrative Services, University of Delaware Library, Newark, DE
19717-5267. To ensure consideration applications should be received by
October 2, 1998.
The University of Delaware is an equal opportunity employer which encourages
applications from minority groups and women.
=========================================================================
Date: Mon, 28 Sep 1998 08:39:19 -0500
Reply-To: ILL management
Sender: ILL management
From: "Garza, Anita"
Subject: New Fiscal Year
MIME-version: 1.0
Content-type: text/plain
Since the fiscal ended August 31, 1998 do we keep on adding statistics
into Clio for September 1, 1998 or can we start over at some point ?
Does anyone know?
Thanks
ILL/Librarian
UH/Downtown