Help with opening .pdfs - For Windows based PCs (Mac users do not need these instructions.)

Acrobat 7 now available!!!

We are currently experiencing problems with Acrobat 6.0 and ECR readings in WebCT. This has been the only version with reported problems. Acrobat 4 and 5 are working. If you are using Acrobat Reader 6.0 on a Windows based PC, you will not be able to open up an ECR document from WebCT. Two things can be done to work around this problem. See instructions below for use of Acrobat 6. Or download Acrobat 7. See benefits to Acrobat 7...

Note: At the Homer Babbidge Library in Storrs, the computers are either running Adobe Acrobat 5 or the settings have been changed to work with ECR in WebCT.

Solution 1 (Recomended): Changing Settings in Acrobat Or do you want to try Acrobat 7?

  1. Open Acrobat Reader 6.0 by going to Start/Programs/Adobe Acrobat 6.0
  2. In Adobe Acrobat 6.0, go to Edit/Preferences/Internet settings
  3. Deselect boxes 1 and 4, select boxes 2 and 3, and change the connection speed to LAN if you are not using a dial-up modem. (See below) Choose LAN if you are connected to the campus network from the library or campus connections.

  4. Log into WebCT
  5. Click on the ECR Electronic Course Reserve icon
  6. Click on the link to the file you want to open. It should ask you to open in Acrobat.

    Note: This has been tested with Acrobat Reader 6.0.1 and 6.0.2. If you have 6.0 and it doesn't work, upgrade your Acrobat Reader.

Solution 2: Saving File and Opening from Saved Location

  1. Log into WebCT
  2. Click on the ECR Electronic Course Reserve icon
  3. Right click on the article, and choose Save Link Target As... or Save Target As...

  5. Save the document to your computer, e.g., My Documents, or on a Library Public machine to a temporary storage folder.
  6. Go to saved file and open from the new location.
  7. After using the file, delete it from your computer.


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